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This warranty covers the cost of parts and labor but excludes any
other costs.
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCT Mobile Limited,
3) Modification or repair performed by individuals not authorised by TCT
Mobile Limited or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCT Mobile Limited,
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation...
Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be liable for
indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage,
loss of data or loss of image to the full extent those damages can be
disclaimed by law.
Some countries/states do not allow the exclusion or limitation of
indirect, incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or exclusions
may not apply to you.
In case of customer complaint, please contact customer service executive
at customer call centre.
Toll free 1800 274 8877 (between 09:30 am to 6 pm from Monday to
Saturday) or write at the following address:
R V Solutions Pvt Ltd, 2902, Beadon pura, Arya Samaj Road, Karol Bagh,
New Delhi -110005, India & Salora International Ltd. D-13/4, Okhla
Industrial Area Phase II, New Delhi-110020, India.(Aforementioned two
companies are service partners of TCT Mobile International Ltd)
Or email the customer complaint at: customer.care.india@alcatelonetouch.com
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