Alcatel ONE TOUCH 8020X User Manual
Alcatel ONE TOUCH 8020X User Manual

Alcatel ONE TOUCH 8020X User Manual

Mobile phone
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Summary of Contents for Alcatel ONE TOUCH 8020X

  • Page 2: Table Of Contents

    Note: Connecting to a computer ..............89 Sharing your phone's mobile data connection ........90 This is a shared user manual for ONE TOUCH 8020X/ONE TOUCH 8020D Connecting to virtual private networks ..........91 specifying Dual SIM information where relevant. Configuring Internet (SIP) calling ............93 Table of Contents Sharing information and files by SIDEKICK ........94...
  • Page 3 11.2 Device ......................122 15 Accessories ..............154 11.3 Personal .....................125 16 Telephone warranty ............155 11.4 Accounts ....................133 17 Troubleshooting ............... 157 11.5 System ......................133 18 Specifications ..............162 12 Making the most of your phone ........141 12.1 ONE TOUCH Center ................141 12.2 Upgrade .....................142 13 SIDEKICK ................144 13.1 Your BP60/66 ...................144 13.2 Getting started ..................146...
  • Page 4: Safety And Use

    Safety and use ......Please note that your phone is a unibody device, the back cover and battery are not removable. Do not attempt to disassemble your phone. If you disassemble your phone the warranty will not apply. Also disassembling the phone may damage the battery, and may cause leakage of substances that could create an allergic reaction.
  • Page 5 In European Union countries: - If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor. These collection points are accessible free of charge. When you play games on your phone, you may experience occasional discomfort All products with this sign must be brought to these collection points.
  • Page 6 ONE TOUCH 8020X: • Regulatory information The following approvals and notices apply in specific regions as noted. Maximum SAR for this model and conditions under which it was recorded. 8020X: Head SAR UMTS 900 + Bluetooth + Wi-Fi 0.142 W/kg...
  • Page 7 We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCT. You may download the source codes from http://sourceforge.net/projects/alcatel/ files/. The provision of the source code is free of charge from the Internet.
  • Page 8: General Information

    General information ....Disclaimer There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your telephone or specific • Internet address : www.alcatelonetouch.com operator services. • Hot Line Number: see "TCT Mobile Services" leaflet or go to our website. TCT Mobile shall not be held legally responsible for such differences, if any, nor for •...
  • Page 9: Your Mobile

    Camera Flash/Flashlight Your mobile ......Camera Keys and connectors SIM2 card SIM1 card slot slot/microSD card slot Power key Headset connector Front camera Volume key Touch screen Stylus Contact point Menu key • Touch to access Settings options. • Touch and hold: Touch and hold to open a list of thumbnail images of applications you've worked with recently.
  • Page 10: Getting Started

    Getting started Power key • Press: Lock the screen/Light up the screen 1.2.1 Set-up • Press and hold: Power on or generate a pop up menu providing more options, such as Restart, Airplane mode, etc. Inserting or removing the SIM card • Press and hold the Power and Volume down keys to capture You must insert your SIM card to make phone calls.
  • Page 11 Inserting or removing the stylus Charging the battery Connect the battery charger to your phone and mains socket respectively. Installing and removing the microSD card Charging the battery by Magic Flip NRG (wr8020) and pad Installing microSD card Connect Magic Flip NRG to your phone and position the phone on the pad so that the cover touches it directly, enabling the phone to charge.
  • Page 12: Home Screen

    1.2.2 Power on your phone 1.2.3 Power off your phone Hold down the Power key until the phone powers on, unlock your phone Hold down the Power key until the pop-up menu appears, select Power (Slide, PIN, Password, Pattern, Face unlock or Voice unlock) if necessary and off to confirm.
  • Page 13: Status Bar

    Status icons For dual SIM models, status icons referring to either SIM1 or SIM2 will be Touch and Hold identified by a colour which you have defined. Touch and hold the home screen to access Widgets and Downloaded screen. GPRS connected Roaming GPRS in use No SIM card inserted...
  • Page 14 Notification icons Touch and drag down the Status bar to open the Quick setting panel or Notification panel. Touch and drag up to close it. When there are New text or multimedia notifications, you may touch and drag the Status bar with two fingers to Missed call message access Quick setting panel directly.
  • Page 15: Search Bar

    Touch to clear all event–based notifications Search by text  (other ongoing notifications will remain) • Touch Search bar from the Home screen. • Enter the text/phrase you want to search for. Touch to switch to the Quick setting • Touch on the keyboard if you want to search on the web. panel ...
  • Page 16 To unlock phone screen Press the power key once to light up the screen, draw the unlock pattern you have created or enter your PIN or password, etc. to unlock the screen. If you have chosen Slide as the screen lock, touch and drag the icon down to unlock the screen.
  • Page 17: Dual Window

    Dual window Create folders To improve the organization of items (shortcuts or applications) on the Touch and hold Back key to start or hide dual window mode. You can Home screen, you can add them to a folder by stacking one item on top then check information for two applications on one screen.
  • Page 18: Text Input

    2.1.1 Android keyboard Text input ......Touch to switch between "abc/Abc" Using the Onscreen Keyboard mode; touch & hold to switch between "abc/ABC" mode. Onscreen Keyboard settings Touch to switch From the home screen, select Settings\Language&input, touch the between symbol Settings icon on the right of Android keyboard, and then series of Touch &...
  • Page 19: Phone Call, Call Log And Contacts

    Phone call, Call log and Contacts ......Phone ............3.1.1 Placing a call The user can easily start a call using the Phone application. Touch the home screen to access Phone application. You can also insert new text Slide to access • Touch where you want to type, or touch and hold a blank space, the Call log and cursor will blink and the tabs will show.
  • Page 20 3.1.2 Answering or rejecting a call You can turn on or turn off one hand mode by touching and touching One-hand dialling keypad on/off. When you receive a call, touch • Slide to the right to answer; International call • Slide to the left to reject; To dial an international call, touch and hold to enter "+", then enter • Slide upwards to reject the call by sending a preset message.
  • Page 21: During A Call

    3.1.4 During a call 3.1.5 Answering mode To adjust the volume during a call, press the Volume up/down key. Touch to select answering mode If you have kept this phone and SIDEKICK connected by Bluetooth, SIDEKICK will be the default answering mode. However, any of the Touch to hold the current call.
  • Page 22 3.1.6 Managing multiple calls 3.1.7 Call settings With this phone you can handle multiple calls at the same time. Touch and touch Settings from the Dial screen. The following options are available: Swap calls Voice call When you accept two calls, touch icon , you can now switch between •...
  • Page 23 Video call • Vibrate reminder Mark the checkbox to enable vibration when the call is connected. • Local video You can choose a picture from your collection to replacement display when the Camera is unreachable. • Turn over to mute Mark the checkbox to mute incoming calls by turning the phone over. • Outgoing video Touch to display local video when you place a call...
  • Page 24: Call Log

    Call log People............You can access your call memory by touching from the Dial screen. Touch on the right side of the contact/number to place a call directly. The People enables quick and easy access to the people you want to There are three kinds of calls in Call log: reach.
  • Page 25: Managing Contact Groups

    Touch the Menu key to display contacts list option menu. Touch to save The following actions are enabled: Touch to select a picture for the contact • Delete contact Select and delete unwanted contacts. Touch to add a new label • Contacts to display Choose contacts to display. • Import/Export Import or export contacts between phone, SIM card, microSD card and phone storage.
  • Page 26: Communicating With Your Contacts

    3.3.4 Editing your contacts 3.3.5 Communicating with your contacts To edit contact information, touch the Menu key on the contact details From the contacts list, you can communicate with your contacts by making screen, then touch Edit. When finished, touch DONE. a call or exchanging messages.
  • Page 27 3.3.6 Contacts importing, exporting and sharing 3.3.8 Joining/Separating contacts This phone enables you to import or export contacts between phone, SIM To avoid duplication, you can add any new contact information to existing card, microSD card and phone storage, accounts, etc. contacts in a single action.
  • Page 28: Messaging, Email

    As with other account set-ups, you need to enter detailed information, like Messaging, Email ....username, password, etc. You can remove an account to delete it and all associated information from the phone. Open the Settings screen, touch the account you want to Messaging .............
  • Page 29 Sending a text message Attachment options: Enter the mobile phone number of the recipient on the Type person's • Pictures Access the Gallery application or File manager to name or number bar or touch to add recipients, touch the Type select a picture as an attachment. text message bar to enter the text of the message.
  • Page 30 • Copy This option displays when the message is an SMS. Copy the current message content. You can paste it to the enter bar of the new message you are going to compose. • Forward Touch to forward the message to another recipient. Touch to go to previous or next slide • Lock/Unlock Touch to lock/unlock the message so it can't/can...
  • Page 31 Multimedia message (MMS) • Select ringtone Touch to select a ringtone as a new message notification tone. • Group messaging Mark the checkbox to send a single message to multiple recipients. • Vibrate Touch to activate vibration when notified. • Delivery reports Select to request a delivery report for each General multimedia message you send.
  • Page 32: Gmail/Email

    Gmail/Email • If you do not want to send the mail out right away, you can touch the Menu key and select Save draft or touch Back key to save a copy. To The first time you set up your phone, you can select to use an existing view the draft, touch the icon on the top left corner of the screen, Gmail or to create a new Email account.
  • Page 33 Mark the checkbox to select email to activate batch mode, and Gmail settings generate the following options: To manage Gmail settings, touch the Menu key and select Settings in the Inbox screen. Touch to archive the email message. To display the •...
  • Page 34 After touching an account, the following settings will appear: • Touch Next. If the account you entered is not provided by your service provider in the phone, you will be prompted to go to the email account • Inbox type To set this inbox as the default one or priority settings screen to enter settings manually.
  • Page 35: Google Hangouts

    If your friends invite you to do video talk or they send you message in Google Hangouts ........the first time, you could select Decline or Reply in response by touching Menu key and Hangout requests. Google's instant messaging service, Google Hangouts, lets you communicate with your friends whenever they are connected to this service.
  • Page 36: Calendar & Time

    4.3.5 Settings Calendar & Time ..... A series of settings are available for your selection by touching Menu key and Settings from the Friends list screen, and choose an account. • Profile photo Touch to set or change your Google profile Calendar ............
  • Page 37 5.1.2 To create new events 5.1.4 Event reminder You can add new events from any Calendar view. If a reminder is set for an event, the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives. • Touch the icon to access the new event edit screen.
  • Page 38: Time

    5.1.5 To modify the size of calendar area and event-list 5.2.1 To set an alarm area From the Time screen, touch to enter the Alarm screen, touch to add a new alarm. The following options will appear: • Time Touch to set time. • Repeat Touch to select days when you want the alarm to work...
  • Page 39: Getting Connected

    To activate/deactivate Data roaming Getting connected ....When roaming, you can decide to connect/disconnect a data service. • Drag down notification panel and touch to access Settings. • Touch SIM management\Roaming\Data roaming. To connect to the internet with this phone, you can use GPRS/EDGE/3G • Touch to select from popup options: Disable, National roaming only networks or Wi-Fi, whichever is most convenient.
  • Page 40: Browser

    To activate notification when a new network is detected Browser ............When Wi-Fi is on and the network notification is activated, the Wi-Fi icon Using the Browser, you can enjoy surfing the Web. will appear on the status bar whenever the phone detects an available To access this function, touch the Browser icon on the Home screen.
  • Page 41 6.2.1 Viewing web pages • When finished, touch or the Back key to deactivate the mode. After opening a website, you can navigate on web pages by sliding your To open new window/switch between windows finger on the screen in any direction to locate the information you want Multiple windows can be opened at the same time for your convenience.
  • Page 42: History Pages

    • Refresh To refresh the current page. Touch the icon on the left of the URL, you can view more information about the current page. • Share page To share the current page with your friends via various ways, like Messaging, Email, Bluetooth, etc. 6.2.2 Manage links, history and downloads • Request...
  • Page 43 To download an item, touch the item or the link you want to download. Touch and hold a bookmark in the bookmark list to view these additional options: To cancel a download, touch the downloaded item from the Notification • Add shortcut to To add a bookmark shortcut to the Home panel, select the item to be cancelled, and touch to confirm.
  • Page 44 • Remember form Mark the checkbox to remember data in forms • Set search engine Touch to select a search engine. data for later use. • Open in Mark the checkbox to open new windows behind • Clear form data Touch to clear all saved form data. background the current one.
  • Page 45: Connecting To Bluetooth Devices

    To disconnect/unpair from a Bluetooth device • Touch the Settings icon beside the device you want to unpair. You are recommended to use ALCATEL ONE TOUCH Bluetooth headsets, • Touch Unpair to confirm. which have been tested and proved compatible with your phone. You can go to www.alcatelonetouch.com for more information about the ALCATEL ONE...
  • Page 46: Connecting To A Computer

    Connecting to a computer To format a microSD card to access Settings. • Drag down notification panel and touch With the USB cable, you can transfer media files and other files between microSD card/internal storage and a computer. • Touch Storage. Before using MTP or PTP, first mark USB debugging. • Touch Format SD card.
  • Page 47: Connecting To Virtual Private Networks

    To share your phone's data connection as a portable Wi-Fi hotspot The VPN is added to the list on the VPN settings screen. Before adding a VPN, you should set a lock screen pattern, PIN to access Settings. • Drag down notification panel and touch code or password for your phone.
  • Page 48: Configuring Internet (Sip) Calling

    Configuring Internet (SIP) calling To remove: • Touch the account you want to remove. You can place/receive voice calls via the Internet when connected to a • Touch the Menu key and select Remove account. Wi-Fi network, rather than via your mobile network. You should configure a valid internet account before using this feature.
  • Page 49: Google Play Store

    Touch a category on Google Play Store screen to browse its contents. You Google Play Store ..can also select a subcategory if there is one. Within each category you can select to view items sorted by Top free, Top new free, Trending, etc Touch the Google Play Store icon on the top left of the screen or Google Play Store is an online software store, where you can download...
  • Page 50: Manage Your Downloads

    To buy an application To request a refund If you are not satisfied with the application, you can ask for a refund within On Google Play Store, some applications are labelled as free, while some 15 minutes of the purchase. Your credit card will not be charged and the of them are to be paid for before downloading and installing.
  • Page 51: Multimedia Applications

    Refund Multimedia applications On the Google Play Store screen, touch the Menu key and select My apps. Touch the application you want to uninstall for a refund, touch Refund, and finally touch OK to confirm. Camera ............Update notification Your mobile phone is fitted with a Camera for taking photos and shooting On the Google Play Store screen, touch the Menu key and select My videos.
  • Page 52: Settings In Framing Mode

    To take a picture • HDR Touch to turn on HDR (high-dynamic range). function. HDR photos can better reflect The screen acts as the viewfinder. First position the object or landscape in the visual effects people have in the real the viewfinder, touch the screen to focus if necessary, touch the icon, environment by synthesizing images under touch and hold viewfinder or volume key to take the picture which will...
  • Page 53: Gallery

    Working with pictures Gallery ............You can work with pictures by editing them, sharing them with friends, setting them as a contact photo or wallpaper, etc. The Gallery acts as a media player for you to view photos and playback videos.
  • Page 54: Youtube

    8.3.1 Watch videos YouTube ............Touch a video to play it. In the Playing screen, you can view information YouTube is an online video-sharing service where the user can download, and video comments, and also browse links to related videos. You can also share and view videos.
  • Page 55: Video Player

    8.4.1 Playing music 8.4.2 Working with playlists Touch a song to play it. Playlists allow you to conveniently organize all songs stored in the SD card or phone storage. You can create a new playlist, add a song to the list, and delete or rename a playlist.
  • Page 56: Google Maps

    To move the map, drag the map with your finger. Google Maps ....To zoom in and out of a map, pinch or spread your fingers, or you can also zoom in by double-tapping a location on screen. Search for a location Get My Location While viewing a map, touch the search icon to activate the search...
  • Page 57: Get Driving, Public Transportation Or Walking Directions

    9.3.1 How to star (or unstar) a location Get driving, public transportation or walking directions Touch a location on a map Touch the address rectangle which then opens 9.4.1 Get suggested routes for your trip Touch the gray star at the top of the screen to star the location. (Or touch Touch the icon on the Maps screen.
  • Page 58: Arrangement Of Layers

    9.4.2 Preview suggested routes and decide on a route 9.5.2 To open Street View for a location more preferable or feasible to you • Touch and hold a location to display a balloon with the address and a Street View thumbnail. You can preview each turn in your route in Navigation, Satellite, and other • Touch the balloon and touch Street view.
  • Page 59: Others

    Enter a number and the arithmetic operation to be performed, enter the Others ......... second number, then touch "=" to display the result. Touch to delete digits one by one, touch and hold to delete all at one time. When some numbers or operations have been entered, touch and hold the entering bar to open a menu offering these further operations: 10.1 Calculator .............
  • Page 60: Sound Recorder

    Available options: 10.3 Sound Recorder ........... • Save channel Save the current tuned station to the channels To access this function, touch Tools\Sound Recorder from the Home list. screen. • Audio mode Listen to the radio using the speaker or Sound Recorder allows you to record voice/sound for seconds/hours. earphone.
  • Page 61: Setup Wizard

    Alcatel Help ..........Using Wi-Fi you can now surf the Internet without using your SIM card To access this function, touch Alcatel Help from the application list. whenever you are in range of a wireless network. The only thing you...
  • Page 62: Device

    11.1.6 Tethering & portable hotspot By marking the checkbox of Set mobile data limit, you can then drag the limit line and the warning line according to your preferred limits. Your This function allows you to share your phone's mobile data connection mobile data connection will be disabled when the specified limit is reached.
  • Page 63 11.2.2 Sound 11.2.3 Display Use the Sound settings to configure volume and ringtones for different • Lock screen Mark the checkbox to show notifications on the events and environments. notifications lock screen. Volume • Unlock weather Mark the checkbox to enable/disable weather effect effect display.
  • Page 64: Personal

    11.2.5 Battery management 11.3.2 Security In the battery management screen you can view battery usage data since Set up screen lock you last connected the phone to a power source. The screen also shows your battery status and how long it has been used since last charging. Touch • None Touch to disable screen unlock security.
  • Page 65 Set up SIM card lock Install from Memory/SD card Choose a SIM card you want to configure. Touch to install encrypted certificates from the microSD card or phone storage. Mark the checkbox of Lock SIM card to lock the SIM card with a PIN code.
  • Page 66 Android keyboard • Advanced settings The Android keyboard settings apply to the onscreen keyboard that is Touch to view more advanced settings for android keyboard, such as Key included with your phone. The correction and capitalization features affect popup dismiss delay, Suggest Contact name, and etc. only the English version of the keyboard.
  • Page 67 11.3.4 Backup and reset Factory data reset Phone reset will erase all of your personal data from the internal phone Back up my data storage, including information about your Google account, any other Mark the checkbox to back up your phone’s settings and other application accounts, your system and application settings, and any downloaded data to Google servers, with your Google account.
  • Page 68: Accounts

    11.4 Accounts Select time zone Use these settings to add, remove, and manage your email and other Touch to open a dialog where you can set the phone’s time zone. supported accounts. You can also use them to control details of the ways Use 24-hour format applications send, receive, and synchronize data;...
  • Page 69 11.5.4 Developer options Power button ends call Mark the checkbox to end a call by pressing Power key during the call. To access this function, touch Settings\About phone, then touch Build number 7 times. Now Developer options is available. Orientation The Developer options screen contains settings that are useful for developing Mark the checkbox to rotate screen automatically.
  • Page 70 Mark the checkbox to permit a development tool on a computer to Show GPU view updates control where the phone believes it is located, rather than using the Mark the checkbox to show GPU view updates. phone’s own internal tools for this purpose. Show hardware layers updates Select debug app Mark the checkbox to show hardware layers updates.
  • Page 71 11.5.5 About phone Force 4x MSAA Mark the checkbox to enable 4x MSAA. This contains information on items ranging from legal information, model number, firmware version, baseband version, kernel version, build number Strict mode enabled etc. related to the following: Mark the checkbox to enable strict mode.
  • Page 72: Making The Most Of Your Phone

    Mobile Upgrade • Messages It frees you from painstakingly inputting text on the keypads. All of your Download Mobile Upgrade from the ALCATEL ONE TOUCH website messages are easily accessible and well-organized. (www.alcatelonetouch.com) and install it on your computer. Launch the tool and update your phone by following the step by step instructions • Photos...
  • Page 73: Sidekick

    12.2.2 FOTA Upgrade SIDEKICK ......Using the FOTA Upgrade tool you can update your phone's software. To access System Updates, please open Settings\About phone\ System updates. Touch Check for updates, and the phone will search 13.1 Your BP60/66 for the latest software. If you want to update the system, please touch the button Download, after it done please touch Install to complete the 13.1.1 Key and connectors...
  • Page 74: Getting Started

    13.1.2 Change wallpaper Left softkey End key    Send key  Space key You can set wallpaper by pressing Settings\Phone settings\  Navigation key/OK key Reset hole  Wallpaper. Right softkey   micro-USB connector 13.2 Getting started • Press to go up/down/left/right • Press to confirm 13.2.1...
  • Page 75: Bluetooth Switch

    • Select from main menu. Bluetooth to see the list of available Bluetooth devices. You need to input your password (0000) in host once you touch ALCATEL ONE TOUCH BP60/66 • Select key from phone keyboard. to pair in host.
  • Page 76: Music Player Controller

    Magic Flip LED has all the functionality of Magic Flip, but in addition it can Turn on Visibility so that other Bluetooth device can find your ALCATEL display ongoing or missed events on the cover when the cover is closed.
  • Page 77: Magic Flip Nrg (Wr8020)

    14.3 Magic Flip NRG (wr8020) • Time Select Time option. The cover will display the current time when you press the power key. Magic Flip NRG provides the functionality of both Magic Flip (FC8020). In addition, Magic Flip NRG has a special function which enables your phone • Music Select Music option.
  • Page 78: Accessories

    Accessories ....... The latest generation of ALCATEL ONE TOUCH mobile phones offers a built-in handsfree feature that allows you to use the telephone from a distance, placed on a table for example. For those who prefer to keep their conversations confidential, an earpiece is also available known as the headset.
  • Page 79: Telephone Warranty

    This warranty shall not apply to defects to your phone and/or accessory Telephone warranty ..due to (without any limitation): 1) Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where Your phone is warranted against any defect or malfunctioning which may your phone is used, occur in conditions of normal use during the warranty period of twelve...
  • Page 80: Troubleshooting

    My phone cannot charge properly Troubleshooting ....• Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen. Before contacting the service centre, you are advised to follow the • Make sure charging is carried out under normal conditions (0°C to instructions below:...
  • Page 81 I am unable to connect my phone to my computer this service. • Install ALCATEL ONE TOUCH Centre. • Make sure this feature does not require an ALCATEL ONE TOUCH • Check that your USB driver is installed properly. accessory. • Open the Notification panel to check if the ONE TOUCH Center Agent has been activated.
  • Page 82: Specifications

    To access this function, touch Settings\About phone, then touch Specifications Build number 7 times. Then touch Settings\Developer options\ USB debugging. • Check that your computer meets the requirements for ALCATEL ONE TOUCH Center installation. Processor MTK6589+ • Make sure that you’re using the right cable from the box.
  • Page 83 H.263, MPEG4, H.264, XVID, VP8, VC-1 formats Battery • Rechargeable Lithium-ion battery • Capacity: 3400 mAh ALCATEL is a trademark of Alcatel-Lucent Expansion Slot microSD™ memory card and is used under license by TCT Mobile Limited. (Availability of microSD card depends on market) ©...

This manual is also suitable for:

One touch 8020dOnetouch hero 8020xOnetouch hero 8020d

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