Alcatel HERO 8020D Quick Start Manual page 17

You can turn on or turn off one hand mode by touching and
touching One-hand dialling keypad on/off.
3�2 Answering or rejecting a call
When you receive a call, drag the icon rightward to answer the
call, leftward to reject the call, upward to reject the call by sending
a preset message.
To mute incoming calls, press the Volume up/down key or turn
the phone face down if Turn over to mute is activated. To activate,
touch Settings\Gestures\Turn over to mute.
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