Troubleshooting - Samsung MS11K3000 series User Manual

Troubleshooting

Troubleshooting
If you have any of the problems listed below try the solutions given.
Problem
General
The buttons Foreign matter may
cannot be pressed be caught between the
properly. buttons.
For touch models:
Moisture is on the
exterior.
Child lock is activated.
The time is not Power is not supplied.
displayed.
The Eco (power-saving)
function is set.
The oven does not Power is not supplied.
work.
The door is open.
The door open safety
mechanisms are covered
in foreign matter.
The oven stops The user has opened the
while in operation. door to turn food over.
MS11K3000AS,MO_AA_DE68-04366B-00_EN.indd 29
Cause Action
Remove the foreign matter
and try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Make sure power is supplied.
Turn off the Eco function.
Make sure power is supplied.
Close the door and try again.
Remove the foreign matter
and try again.
After turning over the food,
press the Start button again to
start operation.
Problem Cause
The power The oven has been
turns off during cooking for an extended
operation. period of time.
The cooling fan is not
working.
Trying to operate the
oven without food inside.
There is not sufficient
ventilation space for the
oven.
Several power plugs are
being used in the same
socket.
There is no power Power is not supplied.
to the oven.
There is a popping Cooking sealed food or
sound during using a container with a
operation, and the lid may causes popping
sounds.
oven doesn't work.
The oven exterior There is not sufficient
is too hot during ventilation space for the
operation. oven. There are intake/
exhaust outlets on the
front and rear of the
oven for ventilation.
Objects are on top of the
oven.
Action
After cooking for an extended
period of time, let the oven
cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specified in the
product installation guide.
Designate only one socket to
be used for the oven.
Make sure power is supplied.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
Keep the gaps specified in the
product installation guide.
Remove all objects on the top
of the oven.
English 29
2015-12-15 5:13:59