Access Email And Data Services Internationally; International Roaming Status Messages - Samsung Galaxy S 4 User Manual

Access Email and Data Services Internationally

To access your email and browse the Web when travelling, you may need to manually select the carrier
that provides Sprint service in your location. You can find a list of carriers for each country where GSM
data service is offered at sprint.com/sww. Follow the instructions below to select the appropriate carrier
network on your phone.
Access International Data Services on GSM/UMTS Networks
To select a GSM data service carrier for a specific country:
1. From home, tap
Mobile networks.
2. Ensure the Mobile data checkbox is selected.
3. Tap Network mode, and then change the preferred network mode to Automatic.
Access Email and Data Services on Internationally on CDMA Networks
If data service is available on a CDMA network, then you only need to set the phone to CDMA, you will
not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the
GSM network. If your phone has automatically selected a GSM network while traveling, then you will
need to set the phone to CDMA to access CDMA data services. (See
sprint.com/sww for a list of services available in each country.

International Roaming Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it appeared. The
following table lists and describes the status messages.
Status Messages
Number Not in Service
User Not Available
User Not Authorized
Please Try Later
Service Restricted
Service Not Available
Sprint Worldwide Wireless Service
Apps > Settings > CONNECTIONS > More networks >
Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
This service is temporarily not available. Please try again later.
Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.
This feature is not available on the current network.
Set Network Mode Options.) Visit
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