Alcatel 2052X Quick Start Manual page 2

Safety and use ...................... Do not allow your phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids,
dust, sea air, etc). The manufacturer's recommended operating temperature
We recommend that you read this chapter carefully before using
range is -10°C to +55°C.
your phone. The manufacturer disclaims any liability for damage, which
At over 55°C the legibility of the phone's display may be impaired, though
may result as a consequence of improper use or use contrary to the
this is temporary and not serious.
instructions contained herein.
Emergency call numbers may not be reachable on all cellular networks. You
• TRAFFIC SAFETY: should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit, Do not drop, throw or bend your mobile phone.
headset...), drivers are requested to refrain from using their mobile when Do not use the phone if the glass made screen, is damaged, cracked or
broken to avoid any injury.
the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to Do not paint it.
the radio. Using a headphone can be dangerous and forbidden in some areas. Use only batteries, battery chargers, and accessories which are recommended
by TCT Mobile Limited and its affiliates and are compatible with your phone
When switched on, your phone emits electromagnetic waves that can
interfere with the vehicle's electronic systems such as ABS anti-lock model. TCT Mobile Limited and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag Remember to make back-up copies or keep a written record of all
deployment area, important information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to
- check with your car dealer or the car manufacturer to make sure that
flashing lights, or when playing video games. These seizures or blackouts may
the dashboard is adequately shielded from mobile phone RF energy.
occur even if a person never had a previous seizure or blackout. If you have
• CONDITIONS OF USE:
experienced seizures or blackouts, or if you have a family history of such
You are advised to switch off the telephone from time to time to
occurrences, please consult your doctor before playing video games on your
optimise its performance.
phone or enabling a flashing-lights feature on your phone.
Switch the phone off before boarding an aircraft.
Parents should monitor their children's use of video games or other
Switch the phone off when you are in health care facilities, except in
features that incorporate flashing lights on the phones. All persons should
designated areas. As with many other types of equipment now in regular
discontinue use and consult a doctor if any of the following symptoms
use, mobile telephones can interfere with other electrical or electronic
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
devices, or equipment using radio frequency.
movements, or disorientation. To limit the likelihood of such symptoms,
Switch the phone off when you are near gas or flammable liquids. Strictly
please take the following safety precautions:
obey all signs and instructions posted in a fuel depot, petrol station, or
- Do not play or use a flashing-lights feature if you are tired or need sleep.
chemical plant, or in any potentially explosive atmosphere.
- Take a minimum of a 15-minute break hourly.
When the phone is switched on, it should be kept at least 15 cm from any
- Play in a room in which all lights are on.
medical device such as a pacemaker, a hearing aid or insulin pump, etc. In
- Play at the farthest distance possible from the screen.
particular when using the phone, you should hold it against the ear on
- If your hands, wrists, or arms become tired or sore while playing, stop and
the opposite side to the device, if any.
rest for several hours before playing again.
To avoid hearing impairment, pick up the call before holding your phone
- If you continue to have sore hands, wrists, or arms during or after playing,
to your ear. Also move the handset away from your ear while using the
stop the game and see a doctor.
"hands-free" mode because the amplified volume might cause hearing
When you play games on your phone, you may experience occasional
damage.
discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Do not let children use the phone and/or play with the telephone and
Follow the instructions to avoid problems such as tendinitis, carpal tunnel
accessories without supervision.
syndrome, or other musculoskeletal disorders.
When replacing the cover please note that your phone may contain
substances that could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-
free place.
15
Disclaimer Warranty ...............................
There may be certain differences between the user manual description
and the phone's operation, depending on the software release of your Your phone is warranted against any defect or malfunctioning which may
telephone or specific operator services. occur in conditions of normal use during the warranty period of twelve (12)
(1)
TCT Mobile shall not be held legally responsible for such differences, if months from the date of purchase as shown on your original invoice.
any, nor for their potential consequences, which responsibility shall be
(2)
Batteries and accessories sold with your phone are also warranted against
borne by the operator exclusively.This handset may contain materials,
any defect which may occur during the first six (6) months
including applications and software in executable or source code form,
of purchase as shown on your original invoice.
which is submitted by third parties for inclusion in this handset ("Third
Party Materials"). All third party materials in this handset are provided "as In case of any defect of your phone which prevents you from normal use
is", without warranty of any kind, whether express or implied, including
thereof, you must immediately inform your vendor and present your phone
the implied warranties of merchantability, fitness for a particular purpose
with your proof of purchase.
or use/third party application, interoperability with other materials or
If the defect is confirmed, your phone or part thereof will be either replaced
applications of the purchaser and non-infringement of copyright. The
or repaired, as appropriate. Repaired phone and accessories are entitled
purchaser undertakes that TCT Mobile has complied with all quality
obligations incumbent upon it as a manufacturer of mobile devices and to a one (1) month warranty for the same defect. Repair or replacement
may be carried out using reconditioned components offering equivalent
handsets in complying with Intellectual Property rights. TCT Mobile will
functionality.
at no stage be responsible for the inability or failure of the Third Party
Materials to operate on this handset or in interaction with any other
This warranty covers the cost of parts and labor but excludes any other
devices of the purchaser. To the maximum extent permitted by law, TCT
costs.
Mobile disclaims all liability for any claims, demands, suits or actions, and
more specifically – but not limited to – tort law actions, under any theory
of liability, arising out of the use, by whatever means, or attempts to use,
such Third Party Materials. Moreover, the present Third Party Materials,
which are provided free of charge by TCT Mobile, may be subject to paid
updates and upgrades in the future; TCT Mobile waives any responsibility
regarding such additional costs, which shall be borne exclusively by the
purchaser. The availability of the applications may vary depending on the
countries and the operators where the handset is used; in no event shall
the list of possible applications and software provided with the handsets
be considered as an undertaking from TCT Mobile; it shall remain merely
as information for the purchaser. Therefore, TCT Mobile shall not be
held responsible for the lack of availability of one or more applications
wished for by the purchaser, as its availability depends on the country
and the operator of the purchaser. TCT mobile reserves the right at any
time to add or remove Third Party Materials from its handsets without
prior notice; in no event shall TCT Mobile be held responsible by the
purchaser for any consequences that such removal may have on the
purchaser regarding the use or attempt to use such applications and (1)
The warranty period may vary depending on your country.
Third Party Materials.
(2)
The life of a rechargeable mobile phone battery in terms of conversation
time standby time, and total service life, will depend on the conditions of
use and network configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain optimal
performance for your phone during the first six months after purchase
and for approximately 200 more recharges.
22
IP5000_ALCATEL 2052X_QG_Eng_GB_CE_13_140801.indd 2 IP5000_ALCATEL 2052X_QG_Eng_GB_CE_13_140801.indd 2
• PRIVACY: In non European Union jurisdictions:
Please note that you must respect the laws and regulations in force in Items of equipment with this symbol are not to be thrown into ordinary bins
your jurisdiction or other jurisdiction(s) where you will use your mobile if your jurisdiction or your region has suitable recycling and collection facilities;
phone regarding taking photographs and recording sounds with your instead they are to be taken to collection points for them to be recycled.
mobile telephone. Pursuant to such laws and regulations, it may be strictly CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
forbidden to take photographs and/or to record the voices of other people
or any of their personal attributes, and duplicate or distribute them, as THE INSTRUCTIONS.
this may be considered to be an invasion of privacy. It is the user's sole
• CHARGERS
responsibility to ensure that prior authorisation be obtained, if necessary, in
Mains powered chargers will operate within the temperature range of:
order to record private or confidential conversations or take a photograph
0°C to 40°C.
of another person; the manufacturer, the seller or vendor of your mobile
The chargers designed for your mobile phone meet with the standard
phone (including the operator) disclaim any liability which may result from
for safety of information technology equipment and office equipment use.
the improper use of the mobile phone.
They are also compliant to the ecodesign directive 2009/125/EC. Due to
• BATTERY: different applicable electrical specifications, a charger you purchased in one
Before removing the battery from your phone, please make sure that the jurisdiction may not work in another jurisdiction. They should be used for
phone is switched off. this purpose only.
Observe the following precautions for battery use: Due to the used enclosure material, the mobile phone shall only be connected
- Do not attempt to open the battery (due to the risk of toxic fumes to a USB Interface of version 2.0 or higher. The connection to so called power
and burns). USB is prohibited.The adapter shall be installed near the equipment and shall
- Do not puncture, disassemble or cause a short-circuit in a battery. be easily accessible. This charger is for indoor use only.
- Do not burn or dispose of a used battery in household rubbish or store
• RADIO WAVES:
it at temperatures above 60°C.
Batteries must be disposed of in accordance with locally applicable
Proof of compliance with international standards (ICNIRP) or with
environmental regulations. Only use the battery for the purpose for which European Directive 1999/5/EC (R&TTE) is required of all mobile phone
it was designed. Never use damaged batteries or those not recommended models before they can be put on the market. The protection of the health
by TCT Mobile Limited and/or its affiliates. and safety for the user and any other person is an essential requirement of
This symbol on your telephone, the battery and the accessories these standards or this directive.
means that these products must be taken to collection points THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE
TO RADIO WAVES
at the end of their life:
Your mobile device is a radio transmitter and receiver. It is designed
- Municipal waste disposal centres with specific bins for these
items of equipment. not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
- Collection bins at points of sale.
guidelines were developed by an independent scientific organization
They will then be recycled, preventing substances being disposed of in the
(ICNIRP) and include a substantial safety margin designed to assure the
environment, so that their components can be reused.
safety of all persons, regardless of age and health.
In European Union countries:
The radio wave exposure guidelines use a unit of measurement known
These collection points are accessible free of charge.
as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices
All products with this sign must be brought to these collection points.
is 2 W/kg.
16 17
This warranty shall not apply to defects to your phone and/or accessory Troubleshooting....................
due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
Before contacting the service centre, you are advised to follow the
technical and safety standards applicable in the geographical area where
instructions below:
your phone is used,
• You are advised to fully charge (
operation.
2) Connection to any equipment not supplied or not recommended by
• Avoid storing large amounts of data in your phone as this may affect
(1) TCT Mobile Limited,
from the date
its performance.
3) Modification or repair performed by individuals not authorised by TCT
• You can use reset by press power key +
Mobile Limited or its affiliates or your vendor,
contacts, photos, messages and files, downloaded applications will be
4) Modification, adjustment or alteration of software or hardware performed lost permanently.
by individuals not authorized by TCT Mobile Limited,
and carry out the following checks:
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods,
My phone is frozen or cannot switch on
chemical products, download of files, crash, high voltage, corrosion,
• Check the battery contacts, remove and reinstall your battery, then
oxidation...
turn your phone on.
• Check the battery power level, charge for at least 20 minutes.
Your phone will not be repaired in case labels or serial numbers (IMEI) have
• If it still does not work, please reset the phone using the Power key
been removed or altered.
and the
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided by My phone has not responded for several minutes
• Remove and re-install the battery, then restart the phone.
your country or jurisdiction.
My phone turns off by itself
In no event shall TCT Mobile Limited or any of its affiliates be liable for
• Check that your screen is locked when you are not using your
indirect, incidental or consequential damages of any nature whatsoever,
phone, and make sure the Power key is not mis-contacted due to
including but not limited commercial or financial loss or damage, loss of data
unlocked screen.
or loss of image to the full extent those damages can be disclaimed by law.
• Check the battery charge level.
• If it still does not work, please use User Data Format to reset the
Some countries/states do not allow the exclusion or limitation of indirect,
incidental or consequential damages, or limitation of the duration of phone.
implied warranties, so the preceding limitations or exclusions may not
My phone cannot charge properly
apply to you.
• Make sure you are using an ALCATEL ONETOUCH battery and the
charger from the box.
• Make sure your battery is inserted properly and clean the battery
contact if it's dirty. It must be inserted before plugging in the charger.
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20 minutes
to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C
to +40°C).
• When abroad, check that the voltage input is compatible.
23 24
Tests for SAR are conducted using standard operating positions with
the device transmitting at its highest certified power level in all tested
frequency bands. The highest SAR values under the ICNIRP guidelines for
this device model are:
Maximum SAR for this model and conditions under which
it was recorded.
Head SAR UMTS 900
Body-worn SAR GSM 900
During use, the actual SAR values for this device are usually well below the
values stated above. This is because, for purposes of system efficiency and to
minimize interference on the network, the operating power of your mobile
device is automatically decreased when full power is not needed for the call.
The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of
10 mm. To meet RF exposure guidelines during body-worn operation, the
device should be positioned at least this distance away from the body.
If you are not using an approved accessory ensure that whatever product
is used is free of any metal and that it positions the phone the indicated
distance away from the body.
Organizations such as the World Health Organization and the US Food and
Drug Administration have stated that if people are concerned and want to
reduce their exposure they could use a hands-free device to keep the phone
away from the head and body during phone calls, or reduce the amount of
time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are
available on the following site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation,
you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be
compliant with the guidelines when used with headset or usb data cable.
If you are using another accessory ensure that whatever product is used
is free of any metal and that it positions the phone at least 10 mm away
from the body.
• LICENCES
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by the
Bluetooth SIG, Inc. and any use of such marks by TCT Mobile
Limited and its affiliates is under license. Other trademarks
and trade names are those of their respective owners.
2052X Bluetooth Declaration ID D023313
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My phone cannot connect to a network or "No service" is
displayed
• Try connecting in another location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
) the battery for optimal • Try selecting the available network(s) manually.
• Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
. ALL User phone data: printed on your warranty card or box.
• Make sure that the internet access service of your SIM card is
available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see "Inserting or
removing the SIM card").
• Make sure the chip on your SIM card is not damaged or scratched.
. • Make sure the service of your SIM card is available.
Unable to make outgoing calls
• Make sure you have dialed a valid number and pressed the
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network is
not overloaded or unavailable.
• Check your subscription status with your operator (credit, SIM card
valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in flight mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
• Check your subscription status with your operator (credit, SIM card
valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in flight mode.
The caller's name/number does not appear when a call is
received
• Check that you have subscribed to this service with your operator.
• Your caller has concealed his/her name or number.
25
• Regulatory information General information ...........
The following approvals and notices apply in specific regions as noted.
• Internet address: www.alcatelonetouch.com
• Hot Line Number: see "TCT Mobile Services" leaflet or go to
our website.
• Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
1.03 W/kg
On our website, you will find our FAQ (Frequently Asked Questions)
1.19 W/kg
section. You can also contact us by e-mail to ask any questions you
may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM 850/900/1800/1900
MHz and UMTS 900/2100 MHz.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com.
Protection against theft
Your telephone is identified by an IMEI (phone serial number) shown
on the packaging label and in the phone's memory. We recommend that
you note the number the first time you use your telephone by entering
* # 0 6 # and keep it in a safe place. It may be requested by the police
or your operator if your telephone is stolen. This number allows your
mobile telephone to be blocked preventing a third person from using it,
even with a different SIM card.
(1)
Contact your network operator to check service availability.
19 20
I cannot find my contacts I am unable to download new files
• Make sure your SIM card is not broken. • Make sure there is sufficient phone memory for your download.
• Make sure your SIM card is inserted properly. • Select the microSD card as the location to store downloaded
• Import all contacts stored in SIM card to phone. files.
• Check your subscription status with your operator.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the Up/Down How to make your battery last longer
key. • Make sure you follow the complete charge time (minimum 4
• Check the network strength . hours).
• After a partial charge, the battery level indicator may not be exact.
• Make sure that the receiver, connector or speaker on your phone
is clean. Wait for at least 20 minutes after removing the charger to obtain
an exact indication.
I am unable to use the features described in the manual
• Switch on the backlight upon request.
• Check with your operator to make sure that your subscription
• Exit background-running applications if they are not being used
includes this service.
for a long time.
• Make sure this feature does not require an ALCATEL ONETOUCH
The phone will become warm following prolonged calls,
accessory.
game playing, internet surfing or running other complex
When I select a number from my contacts, the number cannot
applications
be dialed
• This heating is a normal consequence of the CPU handling
• Make sure that you have correctly recorded the number in your file.
excessive data. Ending above actions will make your phone return
• Make sure that you have selected the country prefix when calling a
to normal temperatures.
foreign country.
I am unable to add a contact in my contacts
key.
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional or
personal directories).
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability.
I cannot access my voicemail
• Make sure your operator's voicemail number is correctly entered in
"Voicemail number".
• Try later if the network is busy.
I am unable to send and receive MMS
• Check your phone memory availability as it might be full.
• Contact your network operator to check service availability and
check MMS parameters.
• Verify the server centre number or your MMS profile with your
operator.
• The server centre may be swamped, try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
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(1)
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