Alcatel 2002D Service Manual
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Alcatel 2002D Service Manual

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TCL
L1 Service Manual
Communication Ltd.
MARATHON
2002D
Note: this manual can be modified without prior notice on the characteristics of described
equipment. Please download from Support website for the latest versions.
Rev.
Page
1.0
1/26
2002D Level 1 Service Manual
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for Alcatel 2002D

  • Page 1 Note: this manual can be modified without prior notice on the characteristics of described equipment. Please download from Support website for the latest versions. Rev. Page 1/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 2 2017-03-20 Preliminary Draft Xiaolong Yang James Huang Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    4. Software download ........................17 4.1 Install driver ............................ 18 4.2 SW download process ........................20 4.3 Change CU ............................. 23 Rev. Page 3/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 4: Level 1 Repair Process

    Please refer to <L1 repair process flow chart> in support (CSS/RSH) website for details. 2. General Information about the product MARATHON (2002D) is a SC6531D chipset with 312MHz, MP3/BT, WEB browser etc functions. It can work on GSM 850/900/1800/1900. Detail specifications...
  • Page 5 Radio Wireless FM Bluetooth Connectivity Bluetooth supported version BT 2.1 + EDR USB Data Transfer USB Charging Rev. Page 5/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 6: Product Label

    L1 Service Manual Communication Ltd. Others Torch Light 3. Product Label 3.1. Label Zone definition (CPE000441AC0-------- 18×23.5 mm) Rev. Page 6/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 7: Commercial Product Label Example

    3.3. IMEI label print instruction Please refer to < IMEI label print by Zebradesign 0.1> in support website (CSS/RSH) for details. Rev. Page 7/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 8: Level 1 (L1) Repair Spare Part List

    3.4. Level 1 (L1) repair Spare Part List Please get the latest SPL in Forlog system 3.5. Accessories 3.5.1. Charger Rev. Page 8/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 9: Headset

    L1 Service Manual Communication Ltd. 3.5.2. Headset 3.6. Maintenance policy This chapter describes the maintenance of the 2002D series. The following operations can only be performed by authorized repair centres. General Main L1 maintenance operations are as following: 3.6.1. For handset:...

  • Page 10: For Standard Accessories (Charger And Usb Cable)

     It will format FAT area, and your handset will go back to factory default setting. Whatever saved or set in the handset will lose. Rev. Page 10/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 11: Product Maintenance

    2. Check the manufacturing date. Using the date code on commercial product label and match it with the date code matrix hereafter. Rev. Page 11/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 12: Imei Check

    If humidity sensitive label is not good, the cell phone will be considered as out of guarantee. 1). Liquid was detected by humidity sensitive label. Rev. Page 12/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 13 L1 Service Manual Communication Ltd. 2). Position of humidity sensitive sticker. Handset: Rev. Page 13/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 14: Visual Mechanical Inspection

    If the product displays “input NCK code”, this means the software is Network locked or SIM locked, Rev. Page 14/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 15 I. You will see the screen will be running a time if it functions well; II. Press “Pass” to continue; Rev. Page 15/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 16 II. Press ”Pass” to continue;  Melody I. You will hear a melody from speaker if it functions well; Rev. Page 16/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 17: Software Download

    II. Press ‘Pass” to continue. 4. Software download The minimum requirements to perform a software download are as follow: Rev. Page 17/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 18: Install Driver

    I. Download the driver package from the CSS website: https://css.tclmobile.cn/. II. Unzip it and double click “SprdNpiDriverInstall.exe”; III. The below dialog will appear, click “Next”; Rev. Page 18/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 19 L1 Service Manual Communication Ltd. IV. Click “Finish” after the success of the installation; Rev. Page 19/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 20: Sw Download Process

    II. Double click the download tool “Multi-port download tool.exe”. Rev. Page 20/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 21 ,choose “pac” file on the pop up page, Click “OK”: III. Click button IV. Click button, begin to upgrade. Rev. Page 21/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 22 V. Connect the handset (without battery and hold the dial key) to PC by USB cable, then insert battery, download start, and then you can release the dial key. VI. Upgrade finished: Rev. Page 22/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 23: Change Cu

    (3) Connect the handset and PC with USB cable; (4) Open the Multi-port download tool, click “Update CU Info” Rev. Page 23/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 24 L1 Service Manual Communication Ltd. (5) Select COM port and input the new CU; (6) Click “write”. Rev. Page 24/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 25 L1 Service Manual Communication Ltd. (7) Write successes. Rev. Page 25/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 26 Thank you for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Mar 20 , 2017 Rev. Page 26/26 2002D Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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