Alcatel 2019G Manual
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Alcatel 2019G Manual

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  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Alcatel 2019G o cerca il tuo prodotto tra le migliori offerte di Cellulari e Smartphone For more information on how to use the phone, please go to www.

  • Page 3: Table Of Contents

    Table of contents 1 Getting started ......5 Set up ..........5 Power on your phone ....10 Power off your phone ....10 2 Your mobile ....... 11 Keys ........... 11 Status bar icons ......15 3 Making a call ......16 Placing a call ........
  • Page 4 8 FM radio........37 9 Camera ........40 Camera ..........40 Video ..........42 10 Alarm .......... 43 11 Tools ..........44 11.1 Internet ..........45 11.2 Calculator ......... 46 11.3 Calendar ........... 46 11.4 Voice alarm ........46 11.5 World clock ........46 11.6 Notes ..........
  • Page 5 14 Input mode ......... 59 Safety and use ........ 60 General information ...... 71 Troubleshooting ......76 CJA1NG0ALAAA Printed in China...
  • Page 6 This product meets applicable national SAR limits of 2.0 W/kg. The specific maximum www.sar-tick.com SAR values can be found on Radio Waves section of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 0.5 cm from the body to...

  • Page 7: Getting Started

    Getting started ..Set up Removing or installing the back cover...
  • Page 8 Installing or removing the battery Insert and click the battery into place, then close the phone cover. Unclip the cover, then remove the battery.
  • Page 9 Inserting or removing the SIM card You must insert your SIM card to make phone calls. Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press and slide it out.
  • Page 10 Inserting or removing the SD card...
  • Page 11 Charging the battery The phone can be charged in the following ways: To charge the phone, you can place the cradle charging connector of the phone to the cradle, then connect battery charger to the cradle and plug into the socket.

  • Page 12: Power On Your Phone

    Connect battery charger to your phone and plug into the socket Be careful not to force the plug •  into the socket. Make sure the battery is correctly •  inserted before connecting the charger. The mains socket must be near to • ...

  • Page 13: Your Mobile

    Your mobile ..Keys Headset connector Torch     USB CONNECTOR Menu/ Select/Call   Direction key Back/End call Voicemail  ...
  • Page 14 Camera Assistant Speaker (SOS) key Torch key Lock key Volume...
  • Page 15 From Idle screen Press: Access Main •  menu Call key Pick up/Send a call •  Press: Enter Call log •  (From Idle screen) Press: End a call •  Return to the Idle screen Delete character (In Edit mode) Press and hold: Power • ...
  • Page 16 From Idle screen Press: * •  In Edit mode: Press: Change input •  methods Press and hold: Access •  input method language list From Idle screen Press: # •  Press and hold: Access •  speed dial In Edit mode Press: (space) • ...

  • Page 17: Status Bar Icons

    Status bar icons Battery charge level. Call forwarding activated. Alarm or appointments programmed. Level of network reception. Roaming. SMS unread. Silence mode. Missed calls. Vibration alert. The icons and illustrations in this guide are provided for informational purposes only.

  • Page 18: Making A Call

    Headset mode. Bluetooth status GPRS connection status Making a call ..Placing a call Dial the desired number then press key to place the call. If you make a mistake, press key to delete the incorrect digits.
  • Page 19 You can also make a call from your call log: First, press key from Idle screen to access the call log and choose the contact you want to dial, then select Options. Then select Call. If you want to make a call from Cantacts\ phonebook, select...
  • Page 20 Select Contacts from main menu: Choose the contact you want to dial, then select Options; finally, select Call.
  • Page 21 To hang up the call, press the (Select End call). Making an emergency call If your phone has network coverage, dial emergency number and press the send key to make an emergency call. This works even without a SIM card and without typing the PIN code.

  • Page 22: Calling Your Voicemail

    Calling your voicemail To access your voicemail, hold down key. To edit your voicemail, select Message\Voicemail server\ Edit, then you can edit the voicemail name and number. Finally, select Save. Contact your network operator to check service availability.

  • Page 23: Receiving A Call

    Receiving a call When you receive an incoming call, press the key to talk and then hang up using the key. Select Answer to pick up the call. If the icon is displayed, vibration is activated and no ringtone will play.

  • Page 24: During A Call

    Press the key once. Select Reject to reject the call. During a call During a call, following options are available: Handfree (Press Menu key) •  HAC (Hearing Aid Compatibility) •  You can adjust the sound level during a call by using the up/down or side key.

  • Page 25: Assistance(Sos)

    Handling two calls Answering a second call (ensure •  that "Call waiting" is activated, see page 55). Assistance (SOS) ....SOS Contacts To add an SOS number to your SOS contacts, please select Settings\ Assistance (SOS) \Contacts list and press Options\Edit, then you can edit your SOS numbers.

  • Page 26: Menu Screen

    Menu screen ..Access main menu Press from the Idle screen to enter the main menu. The main menu can be used to select your favourites by pressing in the left or right direction.

  • Page 27: Access Submenu

    Access submenu Access submenus in the phone by pressing upwards or downwards from the main menu.

  • Page 28: Contacts

    Contacts ..... Consulting your contacts You can access this function by selecting Contacts from the main menu. Searching for a contact You can search for a contact by typing the initial of their name. Subsequent letters may be added to refine the search.
  • Page 29 First, press from Idle screen to access Contacts and select OK. Secondly, select New contact. Thirdly, you can choose to add the new contact to phone or SIM card.
  • Page 30 Finally, edit the name and numbers and save them.

  • Page 31: Delete A Contact

    Delete a contact Select the contact you want to delete and press to select Options. Then select Delete to remove the contact.

  • Page 32: Available Options

    Available options From the contact list, you can access the following options: New contact Add a new contact to phone or SIM card. Create message Send an SMS/MMS to a contact you selected from Contacts. Call Make a call to the selected contact. Delete Delete the selected contact.
  • Page 33 Bluetooth. Others Speed dial •  Set speed dial number. Service dialing •  View and call the service number. Storage status •  View used and available space in phone and SIM card.

  • Page 34: Message

    Message ....Write message From the Message screen select OK\ Create message to create a text/ multimedia message.
  • Page 35 How to type a message: You can enter text using normal or predictive text input. To set your desired text input, press select. For normal text input, press a number key, 2-9, repeatedly until the desired character is displayed. If the next letter your want is located on the same key as the present one, wait until the cursor is displayed.

  • Page 36: Read Message

    Example: For “hello”, press on the following keys: --> hello. To insert a punctuation mark or special character, press key. If you want to delete the already typed letters or symbols press delete them one by one. Read message From the Message screen select OK\Inbox read text/...

  • Page 37: Settings

    will be shown in the idle screen. Press Read to read it or press Exit to keep it unread. If you want to view all the messages received or sent, select Message\ Inbox\Outbox\Sentbox. While writing a message, select Options to access all the messaging options.
  • Page 38 Save sent messages •  You can set whether to save the message has been sent. Preferred storage •  Set the path to save the message. MMS account •  Select your data account for multimedia messages. Receive options •  You can set receive settings. Send options • ...

  • Page 39: Fm Radio

    FM radio ..... Your phone is equipped with a radio functionality. You can use the application as a traditional radio with saved channels. You can listen to it while running other applications. First, to turn on the radio, select FM radio from main menu.
  • Page 40 Then, search channel selecting OK\Options\Auto search and save (when using this function for the first time). Stations will be automatically saved to Channel list, and you can select one. How to choose the existed channel: a. From the FM radio main screen: Scroll left/right key to change the channel.
  • Page 41 How to add a new channel: Options\Channel list\ Select <Empty>\Edit after entering FM Radio, and edit the Channel name and Frequency, then select Save. Finally, to turn off the radio, press the Menu key in the FM radio main screen. Available options: Auto search and save Start auto search and stations will...

  • Page 42: Camera

    Record Recording while playing FM. Time recording Set the timing recording FM. Recordings Listen to FM recording files. Storage Set the path the recording file to save. Help View instructions for use. Camera ....Camera 9.1.1 Take a photo, save or delete The screen acts as the viewfinder.
  • Page 43 9.1.2 Settings in framing mode Before taking the photo, you can adjust a number of settings: More options Many feature settings to set. •  Gallery View the images you have taken. •  Video capture Access video recording mode. •  Settings Quality, Banding, Shutter sound, Auto save and the Storage.

  • Page 44: Video

    Video 9.2.1 Framing mode When you enter the "Video" function through "Camera\Options\ Video capture", you are in Framing mode. Use the mobile screen as a viewfinder and press "Options" for the settings of More options, View video directory, Photo capture, Settings, Help.

  • Page 45: Alarm

    In the list of "Video", press "Options" to set the settings, set as power on/ off screen, etc. Alarm ....Your mobile phone has a built-in alarm clock with a snooze feature. You can set up your alarm by selecting Alarm\ OK\Edit from main menu.

  • Page 46: Tools

    You can set up your time when •  you access above Alarm screen, select Edit to set the name, time, ringtone, snooze, repeat. Name You can set the alarm name. Time You can set the alarm time. Ringtone You may choose one tone as the alarm ringtone.

  • Page 47: Internet

    Calculator, Calendar, Voice alarm, World clock, Notes, My Files, SIM Toolkit, Bluetooth, Call filter. 11.1 Internet This function enables you to surf the Internet using the mobile phone. Note: Consulting the local network operator for related fee and specific setup.

  • Page 48: Calculator

    11.2 Calculator Enter a number, select the type of operation and enter the second number, press Equal to display the result. 11.3 Calendar Once you enter this menu, there is a monthly-view calendar for you to check date. 11.4 Voice alarm With this menu, you may create the voice file and set it as the alarm.

  • Page 49: My Files

    11.7 My files You will have access to all audio and visual files stored in phone or Memory card in My files.. 11.8 SIM Toolkit STK service is the tool kit of SIM card. This phone supports the service function. The specific items depend on SIM card and network.
  • Page 50 From Call filter phone screen, the following options are available: Blacklist You can add contacts to the blacklist mainly from the following ways: 1. From Blacklist > Options > New - Enter a name and number or press OK to select one contact from the Contacts list at a time - Save 2.
  • Page 51 - Enter a name and number or press OK to select one contact from the Contacts list at a time - Save 2. From Whitelist > Options > Import contacts - Select and mark contacts one by one, or mark all contacts at a time through Options >...

  • Page 52: Multimedia

    and whitelist will only allow callers from the numbers listed on the whitelist. If there is no number in the whitelist, the phone will not allow any callers. Multimedia ..When you enter this menu, press OK to select your preferences in the following features: Music, Gallery, Recorder, Video.

  • Page 53: Music

    12.1 Music You can play the songs you prefer in the list. 12.2 Gallery You can view images through this funciton. 12.3 Recorder Use this function to record audio files. The phone support AMR and WAV. The recording file you stopped will stored audio...

  • Page 54: Settings

    the video player, turn up or down direction key to tune volume, turn left and right direction key to last or next video. Settings .... From main menu, select Settings\OK and access the function of your choice in order to customise your telephone.

  • Page 55: Phone Settings

    13.1 Phone settings To modify the Phone settings, select Phone settings and you will see Time & date, Auto power on/off, Display language, Language, Display. Time & Date Allows you to set the date and time, including 12/24h format and date format.

  • Page 56: Profiles

    13.2 Profiles With this menu, you can set up the sound mode from Normal, Silent, Meeting, Flight Mode. 13.3 Call settings Billing You can view and reset the GPRS counter. Call divert Call forwarding You can activate, cancel or verify the status of the call forwarding to the voicemail or to a specified number.
  • Page 57 Call barred All outgoing calls •  All outgoing calls are barred. All incoming calls •  All incoming calls are barred. Incoming calls when roaming •  Incoming calls are barred when you are abroad. ISD calling •  Outgoing international calls are barred.

  • Page 58: Connectivity

    Auto redial •  You can activate or deactivate the automatic callback of your party for calls that do not get through the first time. Vibration when connected •  You can activate or deactivate the vibration when connected. Auto record voice calls • ...

  • Page 59: Security

    13.4.3 Data roaming GPRS data services can be used while roaming overseas. 13.4.4 Data connection settings GPRS mode active settings. 13.4.5 Network selection Network connection switched between "Manual" and "Auto". 13.5 Security You can protect your phone by activating and changing the PIN and password, its initial one is 1234.
  • Page 60 Change PIN Change PIN code. Modify PIN2 A protection code for certain SIM card features (Billing/Cost/FDN, etc.) will be requested if you attempt to access it, if the code is activated. Select to update it with a new one (between 4 and 8 digits). Phone lock It is requested each time the phone is powered on.

  • Page 61: Assistance (Sos)

    13.6 Assistance (SOS) Refer to "Assistance (SOS)", page 23. 13.7 Regulatory & Safety View your phone information, such as Product model, Manufacturer name, IMEI, CU Reference, etc. 13.8 Restore factory settings Make the phone’s settings recover to its default value. End-user data will not be erased.

  • Page 62: Safety And Use

    Safety and use ..... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. •...
  • Page 63 • CONDITIONS OF USE: You are advised to switch off the telephone from time to time to optimise its performance. Switch the phone off before boarding an aircraft. Switch the phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile telephones can interfere with other electrical or electronic devices, or...
  • Page 64 Always handle your phone with care and keep it in a clean and dust-free place. Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended operating temperature range is 0°C (32°F) to +40°C (104°F).
  • Page 65 blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone.
  • Page 66 hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.
  • Page 67 • BATTERY: Following air regulation, the battery of your product is not charged. Please charge it first. Before removing the battery from your phone, please make sure that the phone is switched off. Observe the following precautions for battery use: - Do not attempt to open the battery (due to the risk of toxic fumes and burns).
  • Page 68 In European Union countries: These collection points are accessible free of charge. All phones with this sign must be brought to these collection points. In non European Union jurisdictions: Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities;...
  • Page 69 • RADIO WAVES: Proof of compliance with international standards (ICNIRP) or with European Directive 2014/53/EU (RED) is required of all mobile phone models before they can be put on the market. The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive.
  • Page 70 Maximum SAR for this model and conditions under which it was recorded. Head SAR GSM 900 0.84 W/kg Body-worn SAR GSM 1800 1.63 W/kg During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically...
  • Page 71 Additional information about electromagnetic fields and public health are available on the following site: http:/ /www.who.int/peh-emf. Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. As mobile devices offer a range of functions, they can be used in positions other than against your ear.
  • Page 72 technical and organizational measures to protect all personal data, for example against unauthorised or unlawful processing and accidental loss or destruction of or damage to such personal data whereby the measures shall provide a level of security that is appropriate having regard to (i) the technical possibilities available, (ii) the costs for implementing the measures, (iii) the risks involved with the processing of...

  • Page 73: General Information

    Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd and its affiliates is under license. Other trademarks and trade names are those of their respective owners. Alcatel 2019g Bluetooth Declaration ID D023491 General information ... Internet address: www.alcatelmobile.com •...
  • Page 74 Hereby, TCL Communication Ltd. declares that the radio equipment type Alcatel 2019G is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http:/ /www.alcatelmobile. com/EU_doc. Additional information • ...
  • Page 75 There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your telephone or specific operator services. TCL Communication Ltd shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.
  • Page 76 Telephone warranty Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months from the date of purchase as shown on your original invoice. Batteries and accessories sold with your phone are also warranted against any defect which may occur during the first six (6) months...
  • Page 77 appropriate. Repaired Phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality. This warranty covers the cost of parts and labor but excludes any other costs. This warranty shall not apply to defects to your phone and/or accessory due to (without any limitation):...

  • Page 78: Troubleshooting

    or altered. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction. In no event shall TCL Communication Ltd or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss...
  • Page 79 • U se User Data Format to perform phone formatting or software upgrading, (to reset User Data format, enter in *#336699*# followed by 0000). ALL User phone data: contacts, photos, messages and files will be lost permanently. and carry out the following checks: My phone is frozen or can't switch on •...
  • Page 80 I f it still does not work, please use User Data Format to reset the phone. My phone can't charge properly • M ake sure you are using an alcatel battery and the charger from the box • M ake sure your battery is inserted properly and clean the battery contact if it’s dirty.
  • Page 81 Invalid SIM card • M ake sure the SIM card has been correctly inserted • M ake sure the chip on your SIM card is not damaged or scratched • M ake sure the service of your SIM card is available Unable to make outgoing calls •...
  • Page 82 • M ake sure that you have not barred certain calls • M ake sure that your phone is not in flight mode The caller’s name/number does not appear when a call is received • C heck that you have subscribed to this service with your operator •...
  • Page 83 • M ake sure this feature does not require an alcatel accessory When I select a number from my contacts, the number can't be dialed • M ake sure that you have correctly recorded the number in your file •...
  • Page 84 How to make your battery last longer • M ake sure you follow the complete charge time (minimum 3 hours) • A fter a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication •...
  • Page 85 Alcatel is a trademark of Alcatel-Lucent and is used under license by TCL Communication Ltd. © Copyright 2019 TCL Communication Ltd All rights reserved TCL Communication Ltd reserves the right to alter material or technical specification without prior notice.

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