Table of Contents
Advertisement
8. Troubleshooting & FAQs
8. Troubleshooting & FAQs
8.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact
Philips customer service representative.
Common Problems
No Picture (Power LED not lit)
•
Make sure the power cord is plugged into
the power outlet and into the back of the
Display.
•
First, ensure that the power button on the
front of the Display is in the OFF position,
then press it to the ON position.
No Picture (Power LED is White)
•
Make sure the computer is turned on.
•
Make sure the signal cable is properly
connected to your computer.
•
Make sure the Display cable has no bent
pins on the connect side. If yes, repair or
replace the cable.
•
The Energy Saving feature may be activated
Screen says
Attention
Check cable connection
•
Make sure the Display cable is properly
connected to your computer. (Also refer to
the Quick Start Guide).
•
Check to see if the Display cable has bent
pins.
•
Make sure the computer is turned on.
Visible signs of smoke or sparks
•
Do not perform any troubleshooting steps
•
Disconnect the Display from mains power
source immediately for safety
•
Contact with Philips customer service
representative immediately.
Imaging Problems
Image vibrates on the screen
•
Check that the signal cable is properly
securely connected to the graphics board
or PC.
Image appears blurred, indistinct or too dark
•
Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
•
Uninterrupted display of still or static
images over an extended period may cause
"burn in", also known as "after-imaging "
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the "burned in"
or "after-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.
•
Always activate a moving screen saver
program when you leave your Display
unattended.
•
Always activate a periodic screen refresh
application if your LCD Display will display
unchanging static content.
•
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe "burn-in" or "after-image"
or "ghost image" symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
•
Set the PC's display resolution to the same
mode as Display's recommended screen
native resolution.
Green, red, blue, dark, and white dots appears
on the screen
•
The remaining dots are normal
characteristic of the liquid crystal used in
34
Advertisement
Table of Contents
