Philips BDM3490UC User Manual
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Philips BDM3490UC User Manual

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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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BDM3490UC

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Summary of Contents for Philips BDM3490UC

  • Page 1 BDM3490UC www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes ....19 5. Power Management ......20 6. Regulatory Information .....21 7. Customer care and warranty ..29 7.1 Philips’ Flat Panel Displays Pixel Defect Policy ..............29 7.2 Customer Care & Warranty ....31 8. Troubleshooting & FAQs ....34 8.1 Troubleshooting ..........34...

  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips Display.

  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-104°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your Display accompanied by an icon and printed in bold or unattended.

  • Page 5: Disposal Of Product And Packing

    Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of...

  • Page 6: Setting Up The Display

    User’s Manual Monitor drivers 保留备用 Audio AC/DC Adapter Earphone jack Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Audio input Display port input HDMI2(HDMI 2.0) input...

  • Page 7: Operating The Display

    2. Setting up the monitor Customize your own “USER” key 2.2 Operating the Display “USER” allows you to setup your favorite Description of the control buttons function buttons. 1. Toggle to the right to enter OSD menu screen.    ...
  • Page 8 Independent audio playback, regardless of On-Screen Display (OSD) is a feature in all video input Philips LCD Displays. It allows an end user to adjust screen performance or select functions Your Philips monitor can play the audio of the Displays directly through an on-screen source independently under PIP / PBP mode, instruction window.

  • Page 9: The Osd Menu

    Off, PiP, PbP PiP/PbP Input MHL-HDMI,HDMI 1.4, HDMI 2.0, DisplayPort PiP Size Small, Middle, Large To access the OSD menu on this Philips Display PiP Position Top-Right, Top-Left, Bottom-Right, Bottom-Left Swap simply use the single toggle button at the Audio...

  • Page 10: Multiview

    20˚ work a breeze. Why do I need it? -5˚ With the ultra high resolution Philips MultiView display, you can experience a world of connectivity in a comfortable way in the office or at home. With this display, you can conveniently enjoy multiple content sources at one screen.
  • Page 11 2. Setting up the monitor MultiView in OSD menu 2. The MultiView selection menu appears. Toggle up or down to select. • PIP / PBP Mode: There are two modes for MultiView: [PIP] and [PBP]. Multi View [PIP]: Picture in Picture Open up a sub-window of Swap another signal source.
  • Page 12 2. Setting up the monitor SUB SOURCE POSSIBILITY (xl) ↔ MHL- HDMI HDMI (main) (main) Inputs HDMI MHL- ● ● ● ● HDMI • Off: Stop MultiView function. MAIN HDMI ● ● ● ● SOURCE HDMI (xl) ● ● ● ●...

  • Page 13: Mhl (Mobile High-Definition Link) Introduction

    MHL capable mobile device to • The port marked [MHL-HDMI] is the only this large Philips MHL display, and watch your port on the Display that supports the MHL HD videos come to life with full digital sound.

  • Page 14: Dts Sound

    2. Setting up the monitor 2.5 DTS Sound Volume Standard Input Stand-Alone Classical For DTS patents, see http:// Mute Rock Picture patents.dts.com. Manufactured Audio Source Live under license from DTS Licensing DTS Sound Theater PIP/PBP TruVolume HD Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and Audio Mobile Phone...

  • Page 15: Dts Truvolume

    2. Setting up the monitor 2.6 DTS TruVolume For DTS patents, see http:// patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS TruVolume is a trademark of DTS, Inc. ©DTS, Inc.

  • Page 16: Image Optimization

    ff How does it work? • Office: Enhances text and dampens SmartImage is an exclusive, leading edge Philips brightness to increase readability and reduce technology that analyzes the content displayed eye strain. This mode significantly enhances on your screen. Based on a scenario you select, readability and productivity when you’re...

  • Page 17: Smartcontrast

    • SmartUniformity: Fluctuations in brightness on different parts of a screen are a common phenomenon among LCD Displays. Typical uniformity is measured around 75-80%. By enabling Philips SmartUniformity feature, display uniformity is increased to above 95%. This produces more consistent and true images.

  • Page 18: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Display Panel Type AH-IPS Backlight Panel Size 34" W (86.7 cm) Aspect Ratio 21:9 Pixel Pitch 0.232 x 0.232 mm Brightness (typ.) 300 cd/m² SmartContrast (typ.) 50,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) 14ms (GtG) SmartResponse (typ.) 5ms (GtG)
  • Page 19 4. Technical Specifications <0.3 W (typ.) Power(EnergyStar test method) AC Input Voltage AC Input Voltage AC Input Voltage Energy Consumption at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC, 50Hz Normal Operation 66.71 W (typ.) 66.37 W (typ.) 67.4 W (typ.) Sleep (Standby) <0.24 W (typ.) <0.24 W (typ.)
  • Page 20 Glossy and texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

  • Page 21: Resolution & Preset Modes

    4. Technical Specifications • The factory default setting DisplayPort v1.1 4.1 Resolution & Preset Modes supports to the resolution 3440x1440 @ 30 Hz. For optimized resolution 3440x1440 Maximum Resolution @ 60Hz, please enter to OSD menu and 3440 x 1440 @ 60 Hz (digital input) change the setting to DisplayPort v1.2, Recommended Resolution also please make sure your graphic card...

  • Page 22: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the Display can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the Display will 'wake up' automatically.

  • Page 23: Regulatory Information

    6. Regulatory Infomation Corporate Social Responsibility 6. Regulatory Information • The brand owner demonstrates the product is manufactured under working Congratulations! practices that promote good labour This product is designed for both you and the relations and working conditions. planet! The Criteria Document can be downloaded TCO Development works for from our web site.
  • Page 24 • EN60950-1:2006+A11:2009+A1: on hazardous substances in electrical and 2010+A12:2011+A2:2013(Safety electronic equipment have been adhered to requirement of Information Technology in order to make Philips monitors safe to use Equipment). throughout its life cycle. • EN55022:2010(Radio Disturbance EPEAT requirement of Information Technology Equipment).
  • Page 25 6. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 26 6. Regulatory Infomation EN 55022 Compliance (Czech Republic Only) CET appareil produit, utilise et peut émettre des hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une Polish Center for Testing and Certification installation particulière.
  • Page 27 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 28 6. Regulatory Infomation EU Energy Label China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request.
  • Page 29 India please This apparatus is supplied with an approved visit the below web link. moulded 13A plug. To change a fuse in this type http://www.india.philips.com/about/sustainability/ of plug proceed as follows: recycling/index.page 1. Remove fuse cover and fuse.
  • Page 30 6. Regulatory Infomation How to connect a plug The wires in the mains lead are coloured in accordance with the following code: BLUE -“NEUTRAL”(“N”) BROWN -“LIVE”(“L”) GREEN&YELLOW -“EARTH”(“E”) 1. The GREEN&YELLOW wire must be connected to the terminal in the plug which is marked with the letter "E"...

  • Page 31: Customer Care And Warranty

    Defect Policy in different ways. There are two categories of pixel defects and several types of sub pixel Philips strives to deliver the highest quality defects within each category. products. We use some of the industry's most advanced manufacturing processes and Bright Dot Defects practice stringent quality control.
  • Page 32 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Display panel in a Philips flat panel Display must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 33: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 34 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 35 +603 5102 3336 Sat. 8:30am-12:30am Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm Philips Electronics Singapore Mon.~Fri. 9:00am-6:00pm Singapore Pte Ltd (Philips Consumer Care (65) 6882 3966 Sat. 9:00am-1:00pm Center) Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer System Co., Thailand (662) 934-5498 Mon.~Fri.

  • Page 36: Troubleshooting & Faqs

    8. Troubleshooting & FAQs • Contact with Philips customer service 8. Troubleshooting & FAQs representative immediately. Imaging Problems 8.1 Troubleshooting Image vibrates on the screen This page deals with problems that can be • Check that the signal cable is properly corrected by a user.

  • Page 37: General Faqs

    Your For further assistance, refer to the Consumer computer may ask you for Display Information Centers list and contact Philips drivers (.inf and .icm files) or a driver customer service representative. disk when you first install your Display.
  • Page 38 Ans.: PC, workstation or Mac? Your LCD Display works best at its native resolution of 3440 x 1440 @ Yes. All Philips LCD Displays are fully Ans.: 60 Hz. For best display, please use this compatible with standard PCs, Macs resolution.

  • Page 39: Multiview Faqs

    8. Troubleshooting & FAQs change audio-source input (for example: Attention listen to your MP3 player independently regardless of the video source input), Display control unlocked you can toggle to the right to enter OSD menu. Select your preferred [Audio Source] option from the [Audio] main menu.
  • Page 40 © 2015 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: BDM3490E1L...

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