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DVTEL CT-5322F User And Installation Manual

Fixed thermal analytic ip camera
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DVTEL INC.
DVTEL INC.
65 Challenger Road
65 Challenger Road
Ridgefield Park, NJ 07660
Ridgefield Park, NJ 07660
CT-5322F/CT-5642F
Fixed Thermal
Analytic IP Camera
User and Installation Guide
The contents of this guide may not be
The contents of this guide may
reproduced or reprinted in whole or in part
not be reproduced or reprinted
without the express written permission of
in whole or in part without the
DVTEL, Inc.
express written permission of
DVTEL, INC.
Ver. A4
October 11, 2015

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  • Page 1 DVTEL INC. DVTEL INC. 65 Challenger Road 65 Challenger Road Ridgefield Park, NJ 07660 Ridgefield Park, NJ 07660 CT-5322F/CT-5642F Fixed Thermal Analytic IP Camera User and Installation Guide The contents of this guide may not be The contents of this guide may...

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Document Information ........................v Introduction ........................... 1 Features ............................2 Items Included in the Package ......................3 Hardware Description ........................4 2.3.1 Connector Panel ........................4 Camera Installation and Mounting ....................6 Preparation ............................. 6 Items Required for Installation That Are Not Supplied ..............
  • Page 4 CT-5322F/CT-5642F User and Installation Guide 7.5.2 Configuring Account Settings ....................53 7.5.3 Configuring Camera Settings ....................53 Log Out ............................57 Appendix ............................. 59 Technical Specifications ......................60 Accessing a Remote Unit over the Web ................. 62 CT-5322F/CT-5642F Mounting Accessories ................64 Troubleshooting ........................
  • Page 5 Table of Contents List of Figures Figure 1: CT-5322F/CT-5642F Camera ..................1 Figure 2: CT-5322F/CT-5642F Connectivity ................... 1 Figure 3: Package Contents ......................3 Figure 4: Connector Panel ....................... 4 Figure 5: Recommended Tools ....................... 7 Figure 6: Attaching the Base Mount ....................7 Figure 7: Cordgrip Parts ........................
  • Page 6 CT-5322F/CT-5642F User and Installation Guide Figure 47: Restart Camera Screen....................42 Figure 48: Restore Factory Defaults Screen ................. 42 Figure 49: Format Local Storage Screen ..................43 Figure 50: System Update Screen ....................44 Figure 51: Heater Control Screen ....................45 Figure 52: Auto Calibration Interval Screen ..................

  • Page 7: Document Information

    A Tip is information and best practices that are useful or provide some benefit for installation and use of DVTEL products. Un Conseil correspond à une information et aux bonnes pratiques utiles ou apportant un avantage supplémentaire pour l'installation et l'utilisation des produits DVTEL.
  • Page 8 FCC Class A Part 15 Subpart B and CES-003. This product complies with the European RoHS directive. Trademarks and Copyrights DVTEL, the DVTEL logo, ioi, the ioi logo, ioi analytics, ioibox, ioicam, ioi HD, ioi IP, ioi Thermal, and Site Viewer are trademarks of DVTEL, Inc. Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies.
  • Page 9 à l'usage auquel guarantees or warranties to the suitability for l'utilisateur les destine. DVTEL, Inc. ne pourra être tenu the users’ intended use. DVTEL, Inc. accepts pour responsable en cas de mauvaise utilisation ou de no responsibility for improper use or mise en place de mesures de sécurité...
  • Page 10 CT-5322F/CT-5642F User and Installation Guide Warning: 1. The unit’s cover is an essential part of the product. Do not open or remove it. 2. Never operate the unit without the cover in place. Operating the unit without the cover poses a risk of fire and shock hazards 3.
  • Page 11 Document Information Electrical Safety Notice and Warnings Warning: 1. Read the installation instructions before you connect the unit to a power source 2. Electrical safety should always be observed. All electrical connections must be performed by a certified electrician. 3. If you use a power supply, be sure to protect against static electricity, ground faults and power surges.
  • Page 12 CT-5322F/CT-5642F User and Installation Guide Avis et avertissements relatifs à la sécurité électrique Avertissement: 1. Lisez les instructions d’installation avant de brancher l’unité à une source d’alimentation électrique. 2. Les consignes de sécurité électrique doivent toujours être respectées. Toutes les connexions électriques doivent être effectuées par un électricien qualifié.
  • Page 13 Document Information Camera Warnings Warning: 1. Be sure not to expose the camera head to strong sunlight, which could cause the camera to overheat. 2. This product must be connected to a PoE+ IEEE 802.3at-compliant power source, or a UL listed Class 2 power supply rated 12-24 VDC or 24 VAC, minimum 20W. 3.
  • Page 14 CT-5322F/CT-5642F User and Installation Guide Minimizing EMI and RFI Minimisation des IEM et des IRF When wires run for a significant distance in an Lorsque des câbles parcourent une distance electromagnetic field, electromagnetic importante dans un champ électromagnétique, des interference (EMI) can occur. Strong EMI (e.g.

  • Page 15: Introduction

    Figure 1: CT-5322F/CT-5642F Camera The CT-5322F/CT-5642F uses an uncooled 320 x 240 resolution focal plane array (CT-5322F) or 640 x 480 resolution focal plane array (CT-5642F), with 17μm Vox thermal imaging technology. It detects infrared (heat) waves in the 8-14µm wavelength.

  • Page 16: Features

    CT-5322F/CT-5642F User and Installation Guide The CT-5322F/CT-5642F is efficient, compact and lightweight, consumes less than 20 watts, and weighs less than 2.6 pounds (1.2 kg). When not being powered by an AC or DC supply, the camera requires an IEEE 802.3at PoE+ source.

  • Page 17: Items Included In The Package

    2.2 Items Included in the Package The unit package contains the following items: Figure 3: Package Contents Item Description CT-5322F/CT-5642F Fixed Thermal Analytic IP Camera (including 90° BNC adapter attached to the back of the camera) Base mount Back cover Solar shroud Liquid tight cordgrip #6 32 x 5/8”...

  • Page 18: Hardware Description

    1. The camera can be powered from an IEEE 802.3at PoE+ source, from a 12-24 VDC source, or from a 24 VAC source, which should supply 20W. 2. IEEE 802.3af PoE is NOT supported. Related Documentation:  ioi Thermal CT-5322F/CT-5642F Quick Installation Guide  HTML Edition Units User’s Guide  DNA User Manual 2.3 Hardware Description...
  • Page 19 Introduction Item Description Video Port Connects the video coax cable between the camera and an analog DVR. Connects the network cable between the camera and the network switch for network communication and powering the unit via PoE+. Ethernet Port Note: IEEE 802.3af PoE is NOT supported.

  • Page 20: Camera Installation And Mounting

    CT-5322F/CT-5642F User and Installation Guide 3 Camera Installation and Mounting The physical installation of the camera is the first phase of making the unit operational. The goal is to physically place the unit, connect it to other devices in the system, establish IP network connectivity, and configure the camera for operation.

  • Page 21: Attach The Base Mount To The Camera

    Camera Installation and Mounting  BNC crimping tool Figure 5: Recommended Tools 3.3 Attach the Base Mount to the Camera To attach the base mount to the camera 1. Screw the base mount into the camera body with eight #6 screws. Figure 6: Attaching the Base Mount 2.

  • Page 22: Figure 7: Cordgrip Parts

    CT-5322F/CT-5642F User and Installation Guide To prepare the camera cabling 1. Disconnect power from any previously installed cables. 2. Remove the cordgrip parts from the package. Figure 7: Cordgrip Parts 3. Feed the wires through the locking nut, then through the camera body and out of the opening on connector panel.

  • Page 23: Figure 11: Rubber Grommet Inserted Into Cordgrip

    Camera Installation and Mounting 10. Push the rubber grommet into the cordgrip body so that the grommet is flush with the slotted side of the body and the flat side of the sealing nut is facing it. Figure 11: Rubber Grommet Inserted into Cordgrip 11.

  • Page 24: Figure 16: Camera With Ferrites Installed For Power Supply

    CT-5322F/CT-5642F User and Installation Guide 19. Insert the connectors and plugs into the connector panel. Figure 15: Camera with Ferrites Installed for Power Supply Note: If you use a PoE+ switch, in order to ensure a proper earth ground between the camera and the switch, we strongly recommend using Shielded Twisted Pair (STP) cabling.

  • Page 25: Mounting The Camera

    Camera Installation and Mounting 23. Close the rear cover over the assembled connector panel by aligning the notch on the cover with the notch in the camera body. If necessary, reinsert excess cable into the body of the camera. Figure 17: Covering the Connector Panel 24.
  • Page 26 CT-5322F/CT-5642F User and Installation Guide...

  • Page 27: Connecting The Camera To A Dvr

    Connecting the Camera to a DVR 4 Connecting the Camera to a DVR The analog video output (composite video) contains the video from the camera combined with On-Screen Display (OSD) overlays such as detected objects, tracking boxes and trails, time stamp, alarm, camera status, and so on.

  • Page 29: System Requirements

    System Requirements 5 System Requirements To access the CT-5322F/CT-5642F Fixed Thermal Analytic IP camera via a web browser, ensure that your PC has the proper network connection and meets the system requirements described below. Item Camera Client Application System Requirements Personal Computer Intel®...

  • Page 30: Discovering The Camera On The Network

    The units may then be configured via the web interface. If DVTEL Latitude is being used, configure the unit with a static IP address rather than with DHCP. This ensures that the IP address will not automatically change in the future and interfere with configurations and communication.

  • Page 31: Figure 20: Login Window

    Discovering the Camera on the Network 5. Enter the unit’s IP address in your browser (IE 8, 9 10, or 11). The Login window opens. Figure 20: Login Window 6. Enter the unit’s default user name (“admin”) and password (“admin”) Note: The username is case-sensitive.

  • Page 32: Figure 24: Home Page With Thermal Image

    CT-5322F/CT-5642F User and Installation Guide 10. Click Restart Now on the Windows dialog box to restart the computer. The computer restarts. 11. Open your browser and enter the camera’s IP address. The Login window opens. See Figure 20: Login Window.

  • Page 33: Using The Web Interface

    Using the Web Interface 7 Using the Web Interface The CT-5322F/CT-5642F web interface is used for monitoring live video and configuring the camera. Figure 25: Web Interface with Callouts The following tabs are accessible from the home page:  View Screen (page 20) ...

  • Page 34: View Screen

    CT-5322F/CT-5642F User and Installation Guide The user role (class) determines the access to the different menus and actions that can be performed from the unit’s web interface. The following table details the privileges for each user role (class) by menu screen:...
  • Page 35 Using the Web Interface Item Description View Size Adjust the video viewing window to the following sizes: 160 x 120, 320 x 240, or 640 x 480 (default). The icon above the top-right corner of the image indicates whether constant recording is active (red dot) or inactive (gray dot).

  • Page 36: Analytics

    CT-5322F/CT-5642F User and Installation Guide 7.2 Analytics The CT-5322F/CT-5642F camera includes a rich set of video analytic functionality embedded in its firmware. The Analytics tab contains menus for defining the camera’s field of view depth and detection rules, including region entrance, loitering, tripwire crossover, fence trespass, unattended baggage, stopped vehicle, and object removal.

  • Page 37: Configuring Depth Settings

    Using the Web Interface 7.2.1 Configuring Depth Settings The Depth screen enables you define the perspective of the scene being monitored. It is used to set human markers, ground guidelines, camera height, horizon, and advanced depth regions (such as hills, planes and fences), which create a virtual 3D model for measurement of distances and sizes from the perspective of the camera.
  • Page 38 CT-5322F/CT-5642F User and Installation Guide To perform a solo setup Click the Solo Setup tab. The Solo Setup keypad opens with the following control icons: Icon Function Notes Starts recording and browses to destination folder where the Start Recording clip will be saved...

  • Page 39: Figure 27: Analytics > Depth Control Panel

    Using the Web Interface Click the round Play button on the control panel located to the left of the monitor to exit Clip mode and return to Live mode. The caption under the monitor changes from Clip to Live. Figure 27: Analytics > Depth Control Panel Proceed to the tabs for Steps 2-4 of the Depth Setup to complete the setup and apply settings.

  • Page 40: Figure 29: Analytics > Depth > Step 2: Camera & Horizon Tab

    CT-5322F/CT-5642F User and Installation Guide Configuring Camera and Horizon Settings After completing Solo Setup or configuring ground and height settings, configure camera and horizon settings. To configure camera and horizon settings Click the Step 2: Camera & Horizon tab. The Step 2: Camera & Horizon tab opens.

  • Page 41: Figure 30: Analytics > Depth > Step 3: Advanced Depth Regions Tab

    Using the Web Interface Configuring Advanced Depth Region Settings After configuring camera and horizon settings, configure Advanced Depth Region settings. To configure advanced depth region settings Click the Step 3: Advanced Depth Regions tab. The Step 3: Advanced Depth Regions tab opens.

  • Page 42: Figure 31: Analytics > Depth > Step 4: Verification Tab

    CT-5322F/CT-5642F User and Installation Guide Verification of Settings After configuring advanced depth region settings, verify your settings. To verify settings Click the Step 4: Verification tab. The Step 4: Verification tab opens. Figure 31: Analytics > Depth > Step 4: Verification Tab Follow the on-screen instructions to verify settings.

  • Page 43: Rules

    Using the Web Interface 7.2.2 Rules The Rules tab enables you to define detection rules according to the type of detection you want to be notified about. By default, the Human or vehicle enter region rule is enabled. Figure 32: Analytics > Rules Screen Detection occurs when one or more detection rules are active, the camera is in Arm mode, and the scenario on the video (scene) fits the detection criterion specified.

  • Page 44: Figure 34: Analytics > Rules > Advanced Attributes Tab

    CT-5322F/CT-5642F User and Installation Guide The analytic firmware includes an algorithm that improves the identification of people who are standing or moving upright in a scene. The system can detect sophisticated intruders (for example a camouflaged or crawling person), as well as enable the identification of upright people, which will reduce false alarms. This function is enabled or disabled by selecting Enable detection of small, crawling or slow intruders.

  • Page 45: Responses

    Using the Web Interface 7.2.3 Responses The camera’s embedded event engine enables you to define a set of responses (automatic actions) for selected events and to perform actions (scheduled actions) at pre-defined times during a defined monitoring period. Refer to the HTML Edition Units User’s Guide for detailed instructions on configuring these settings. Figure 35: Analytics >...
  • Page 46 CT-5322F/CT-5642F User and Installation Guide The Triggering Event tab includes the following fields: Setting Description Detection by type Triggers an automatic response in case the unit detects according to a detection rule matching the selected type:  Any detection ...

  • Page 47: Figure 37: Actions Tab

    Using the Web Interface Actions An action is a step to perform in response to the occurrence of a triggering event. The Actions tab enables you to define the automatic response to perform at a scheduled time when the triggering event occurs during the monitoring schedule.
  • Page 48 CT-5322F/CT-5642F User and Installation Guide The following actions are available: Activate relay output  In the Activate relay section, select one of the two options for when to activate the relay:  Immediately  After x seconds – Enter the number of seconds to wait enter in the text box.

  • Page 49: Figure 38: Schedule Tab

    Using the Web Interface Schedule The Schedule tab enables you to configure a time schedule when the occurrence of triggering events should be monitored. Scheduled actions are actions performed on a specific date or on a recurring basis over a defined time period;...

  • Page 50: Sched. Actions (Scheduled Actions)

    CT-5322F/CT-5642F User and Installation Guide 4. Select Monitor event occurrence. 5. Do one of the following:  In the From field, enter the date on which you want monitoring of the event to start  Click in the field and select the date from the calendar that is displayed 6.

  • Page 51: On Screen Display

    Using the Web Interface  Schedule – When the actions must be performed. Figure 40: Sched. Actions > Schedule Tab Refer to the HTML Edition Units User’s Guide for detailed instructions on configuring these settings. 7.2.5 On Screen Display The On Screen Display screen determines the information to be displayed on the video screen as an overlay on top of the video.

  • Page 52: Analytic Firmware

    CT-5322F/CT-5642F User and Installation Guide In the table, select the settings that you want to configure.  In the Display column, select the checkbox to display the display item.  In the Caption column, click Set to change the name of the display item. You cannot change the names Channel name, Date, Time and Status.

  • Page 53: Backup & Restore

    Using the Web Interface Scenes with Large Objects or Many Objects ioi Thermal offers enhanced detection in scenes where there are large or multiple objects, and there is movement in up to 80% of the frame. This function is enabled by default in the Advanced Settings area of the Analytics >...

  • Page 54: Video Storage

    CT-5322F/CT-5642F User and Installation Guide 7.3 Video Storage The Video Storage screen displays the date, size, time, and file name of the clips and images that are stored in 3.5GB of the camera’s embedded flash memory. Figure 44: Video Storage Screen From the Recorded Video Category drop-down list, select Constant Recorded Video or Video Archive.

  • Page 55: Maintenance

    Using the Web Interface 7.4 Maintenance The Maintenance tab provides access to the following screens:  System Status (page 41)  Restart Camera (page 42)  Restore Factory Defaults (page 42)  Format Local Storage (page 43)  System Update (page 44) ...

  • Page 56: Restart Camera

    CT-5322F/CT-5642F User and Installation Guide 7.4.2 Restart Camera The Restart Camera screen is used to reboot the camera. Figure 47: Restart Camera Screen To restart the camera 1. From the sidebar, click Restart Camera. 2. Confirm the action in the popup window.The camera reboots within 120 seconds.

  • Page 57: Format Local Storage

    Using the Web Interface To restore all factory default settings 1. Click Restore Factory Defaults. This restores the system and analytic settings. 2. Press the button again to confirm the action. The camera reboots to all factory default settings. Note: The unit’s IP address will revert to its original setting.

  • Page 58: System Update

    The System Update screen is used to update the camera’s firmware and to upload a new file of the camera’s configuration parameters. Note: Only a qualified DVTEL technician should perform the camera configuration update. Figure 50: System Update Screen To update the camera’s software 1.

  • Page 59: Camera Functions

    Using the Web Interface 7.4.6 Camera Functions The Camera Functions screen is used for the following functions:  Display the camera temperature and heater duty cycle  Automatically calibrate the camera at set intervals  Enable/Disable constant recording Heater Control The Camera Functions screen opens on the Heater Control screen.

  • Page 60: Figure 53: Constant Recording Screen

    CT-5322F/CT-5642F User and Installation Guide Enable/Disable Constant Recording The Constant Recording screen is used to enable or disable constant recording. By default, Constant Recording is enabled. Figure 53: Constant Recording Screen To enable constant recording 1. Click Enable Constant Recording. The camera starts to record continuously. By default, Constant Recording is disabled.

  • Page 61: Setup

    Using the Web Interface To view a log 1. Click Refresh. The updated log is displayed. To clear the log 1. Click Clear. The log entries are erased. Copyright The Copyright screen displays the unit’s copyright statement. Figure 55: Copyright Screen 7.5 Setup The Setup tab is used by Administrators to configure the following settings: ...

  • Page 62: Figure 56: Tcp/Ip Settings Screen

    CT-5322F/CT-5642F User and Installation Guide TCP/IP Settings The ioi CT-5322F/CT-5642F Fixed Thermal Analytic IP camera uses the TCP/IP protocol to configure network settings in order to communicate over an Internet Protocol (IP) network. To configure TCP/IP settings 1. From the Setup > Network screen, select TCP/IP settings. The TCP/IP Settings screen opens.

  • Page 63: Figure 57: Ftp Server Screen

    Using the Web Interface FTP Server An FTP server may be used for transferring recorded video images and files. To configure FTP server settings 1. From the Setup > Network screen, select FTP Server. The FTP Server screen opens. Figure 57: FTP Server Screen 2.

  • Page 64: Figure 58: Ping Target Screen

    It is used to authenticate the credentials (such as username/password or digital certificate) of a device that wants to access a network. The settings require a RADIUS or equivalent server to be configured in the network in order to authenticate the camera. The CT-5322F/CT-5642F supports the following 802.1X authentication methods:  EAP-MD5 ...

  • Page 65: Figure 59: 802.1X Screen

    Using the Web Interface To authenticate the camera with 802.1X 1. From the Setup > Network screen, select 802.1X. The 802.1X screen opens. Figure 59: 802.1X Screen 2. Configure the following settings: Network Setting Description From the drop-down list, select one of the following authentication options: ...

  • Page 66: Figure 60: Zero Network Configuration Screen

    CT-5322F/CT-5642F User and Installation Guide Zero Network Configuration Zero Network Configuration (zeroconf) is a methodology that automatically creates an IP-based computer network without requiring manual operator intervention or special configuration servers. When zeroconf is disabled, a network administrator must use servers, such as DHCP and DNS servers, to configure the unit’s network settings, or manually configure each device’s network settings.

  • Page 67: Configuring Account Settings

    Using the Web Interface 7.5.2 Configuring Account Settings The Account tab is used to enter the username, password, and user class for each user. It is possible to add, update or delete user accounts. In addition, it is possible to enable ONVIF security from this screen. To configure account settings 1.

  • Page 68: Figure 62: Date And Time Screen

    CT-5322F/CT-5642F User and Installation Guide Date and Time Settings The Date and Time screen is used to set the current date and time. To configure date and time settings 1. From the Setup > Camera screen, select Date and Time. The Date and Time screen opens.

  • Page 69: Figure 63: Video Streaming Screen

    Using the Web Interface Video Streaming Settings The Video Streaming screen is used to configure H.264 and MJPEG streaming settings. To configure video streaming settings 1. From the Setup > Camera screen, select Video Streaming. The Video Streaming screen opens. Figure 63: Video Streaming Screen 2.

  • Page 70: Figure 64: Video Settings Screen

    CT-5322F/CT-5642F User and Installation Guide Field Description H264 RTP/RTSP/ Enter the port used for H.264 RTP/RTSP/HTTP communication. HTTP Port MJPEG Multicast Enter the multicast streaming address. Valid range for multicast IP address Streaming IP is between 224.0.0.0 and 239.255.255.255. Typical multicast IP address is Address 239.x.y.z...

  • Page 71: Log Out

    Using the Web Interface Analog Video Output Settings The Analog Video Output screen is used to set the TV standard (PAL or NTSC). The default is PAL. Caution: Changing the TV standard resets the camera, which results in restoring analytic settings to default.

  • Page 73: Appendix

    Appendix Appendix The appendix contains the following sections:  Technical Specifications (page 60)  CT-5322F/CT-5642F Mounting Accessories (page 62)  Troubleshooting (page 70)  Acronyms and Abbreviations (page 73)

  • Page 74: Technical Specifications

    CT-5322F/CT-5642F User and Installation Guide Technical Specifications Following are the CT-5322F/CT-5642F technical specifications: Focal Plane Array Sensor Type Uncooled Vanadium Oxide Microbolometer CT-5322F 320 x 240 (QVGA) Array Format CT-5642F 640 x 480 (VGA) Pixel Pitch 17µm or less Spectral Band 8-14µm (LWIR)
  • Page 75 Appendix Network Ethernet 1 x 10/100Mbps RJ45 interface (IEEE 802.3/802.3u) Services and Protocols RTP, RTSP, TCP/IP, UDP/IP, DHCP, FTP, HTTP, HTTPS, SMTP, DNS, SNTP, UPnP, ONVIF 12.14 and Profile S (December 2014) Video Streaming H.264, MJPEG Alarms/Commands TCP/IP, HTTP, ONVIF Password Levels Administrator, Operator, and Viewer with Password Protection Security...

  • Page 76: Accessing A Remote Unit Over The Web

    CT-5322F/CT-5642F User and Installation Guide Accessing a Remote Unit over the Web ioi Thermal cameras enable IP access to a camera that does not have built-in IP capability. Furthermore, it is possible to remotely access a unit that is located behind a firewall at a remote site. ioi Thermal does this by using port forwarding, which enables three functions: 1.
  • Page 77 Appendix Note: The user must configure three consecutive ports for each camera in the router port forwarding table.  First port is used to forward port 80 (HTTP)  Second port is used to forward port 8080  Third port is used to forward port 554 (used by the video stream) To access a remote device On the client PC browser, enter “http://[NAT external IP]:[port 80 forwarded port]”...

  • Page 78: Ct-5322F/Ct-5642F Mounting Accessories

    CT-5322F/CT-5642F User and Installation Guide CT-5322F/CT-5642F Mounting Accessories The following mounting accessories are available from DVTEL for installation of your ioi Thermal fixed camera. For more information on available options, contact your DVTEL sales representative or visit www.DVTEL.com to request details on where to get the accessories you need.
  • Page 79 Appendix Name Image Description Wall bracket with joint, including an internal CT-WALL-00 cable channel, for vandal-proof protection. For IP55 protection, cut a hole in the supplied sheath of 2mm (0.08”) less than the cable diameter and connect to the existing hole of the bracket.
  • Page 80 CT-5322F/CT-5642F User and Installation Guide Name Image Description Ceiling bracket with an internal cable channel. It CT-CEILING-00 combines easy position adjustment and vandal- proof protection. Suitable for housings with cable management. Material: Extrusion and die-cast aluminum Unit weight: 1.3kg (2 lbs. 14 oz.) Load rating: 15kg (33 lbs.)
  • Page 81 Appendix Name Image Description Kit including CT-WALL-00 mount and corner CT-CORNER-00 adapter. It allows the cable to pass internally through a slot to connect to the CT-WALL-00 bracket. Constructed from steel. For corner installation. Material: Stainless steel corner and die-cast aluminum mount Unit weight: corner 1kg (2 lbs.
  • Page 82 CT-5322F/CT-5642F User and Installation Guide Name Image Description Kit including CT-WALL-00 mount and reinforced CT-POLE-01 supporting pole clamp. It allows the cable to pass internally through a slot to connect to the CT-WALL-00 bracket. For pole installation. Material: Die-cast aluminum clamp with stainless steel tie-rods Unit weight: pole clamp 0.9kg (2 lbs.);...
  • Page 83 Appendix Name Image Description CT-POLE-02 Kit including pole mount adapter, CT-WALL-00 and CT-ADAPTER-00. Material: Die-cast aluminum clamp with stainless steel tie-rods Unit weight: pole clamp 2.8kg (6 lbs. 3 oz.); mount 0.6kg (1 lb. 5 oz.); pole adapter 0.7kg (1 lb. 8 oz.) Pole diameter: 80-150mm- 3.14”...

  • Page 84: Troubleshooting

    CT-5322F/CT-5642F User and Installation Guide Troubleshooting This section provides useful information and remedies for common situations where problems may be encountered. Problem Possible Solution No network connection Hardware issues:  Check that the network is working and the unit is powered on.
  • Page 85 Appendix Problem Possible Solution  No video image displayed Reset the browser security settings to the default value. Go to on the main menu or the Tools > Options. view menu of the web  Check that the correct port was configured. The default port is Interface 554.
  • Page 86 CT-5322F/CT-5642F User and Installation Guide Problem Possible Solution  Alarm inputs are not Check the unit settings to confirm that the alarm input is working enabled. Refer to the HTML Edition Units User’s Guide for details.  Check that a proper rule for an alarm input event has been defined in the unit.

  • Page 87: Acronyms And Abbreviations

    Appendix Acronyms and Abbreviations Abbreviation Description 802.1X Network Access Control Port based standard Automatic Gain Control DHCP Dynamic Host Control Protocol EULA End User Licensing Agreement File Transfer Protocol H.264 Video Compression Standard HTTP Hypertext Transport Protocol HTTPS Hypertext Transport Protocol Secure Internet Protocol JPEG Joint Photographic Experts Group...

  • Page 88: Contacting Dvtel

    Mobile: +852 9479 4195 電郵: info.northasia@dvtel.com info.northasia@dvtel.com To request the latest versions of firmware and software or to download other product-related documents, visit http://www.dvtel.com/support. If you have obtained a login, go to our support gateway. For assistance, email us at support@dvtel.com...

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