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Run the snow thrower for a few minutes to melt away any
snow on the snow thrower.
Disconnect the extension cord from the snow thrower.
Examine the extension cord thoroughly for signs of wear
or damage. Replace it if it is worn or damaged.
Problem
Motor does not start
Poor results
Abnormal vibrations
Motor shuts off during
operation
SERVICE
Now that you have purchased your snow thrower, should you need repair parts or service, simply contact us at
1-800-313-5111. Be sure to provide all pertinent facts when you call.
REPAIR PARTS
Please record your serial number in the space provided below.
•
NAME OF ITEM
•
MODEL NUMBER
•
SERIAL NUMBER
Call us first with questions about operating or maintaining this product at 1.800.313.5111
between 7:30 a.m. – 4:30 p.m. Eastern Standard Time, or send emails to earthwise@reelin.com.
TROUBLESHOOTING
Possible causes
Unit not plugged in.
No electricity.
Defective cable.
Drive belt worn or damaged.
Auger worn or damaged.
Discharge chute blocked.
Drive belt worn or damaged.
Auger worn or damaged.
Scraper blade worn or damaged.
Current too high
Snow Thrower
SN72018
The Great States Corporation
American Lawn Mower Company
www.earthwisetools.com
STORAGE
Examine the snow thrower thoroughly for worn, loose, or
damaged parts. Check connections and screws and
tighten if necessary. To repair or replace parts, contact
our customer service help line at 1-800-313-5111.
Store the snow thrower, along with the disconnected
extension cord, in a clean, dry place out of reach of
children. Cover loosely with a tarp for added protection.
Remedy
Plug in the unit.
Check power supply.
Check cable. Repair or replace if required.
Replace the drive belt.
Replace the rubber plates on auger. Ensure the
screws and nuts are properly tightened.
Switch off the snow thrower and clean the discharge
chute.
Replace the drive belt.
Replace the rubber plates on auger. Ensure the
screws and nuts are properly tightened.
Replace the scraper blade. Ensure the screws are
properly tightened.
Restart the snow thrower after 1 to 3 minutes.
CALL US FIRST !!
830 Webster Street
Shelbyville, IN 46176
14
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