Call Emergency Numbers - Samsung Galaxy Core Prime User Manual

3. Tap to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap
The call ends.
Troubleshooting
Problem: Call does not connect.
Solution 1: Was the number dialed using the correct area code?
Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.

Call Emergency Numbers

You can place calls to 9-1-1 even if the phone's screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone's screen is locked with a screen lock:
1. From the Lock screen, tap Emergency call.
2. Tap
As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see
2. From home, tap Phone
Phone App
.
.
Lock and Unlock Your
> Keypad tab.
Screen.
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