Page 1: User Guide
User Guide [UG template version 15a] [Sprint-Samsung-SM-G530P-UM-Eng-070615-R4]...
Page 2: Table Of Contents
Launch Applications ........................Apps List ............................. Phone Number ............................ Airplane Mode ............................. Enter Text ............................Samsung Keyboard ........................Google Voice Typing ........................Tips for Editing Text ........................Google Account ........................... Create a Google Account ......................Sign In to Your Google Account ....................
Page 3 Request a Refund for a Paid App ....................Update an App ..........................Uninstall an App .......................... Get Help with Google Play ......................Lock and Unlock Your Screen ......................Update Your Phone ..........................Update Your Phone Software ..................... Update Your Profile ........................
Page 4 Configure Visual Voicemail Settings ................... Wi-Fi Calling ..........................Caller ID Blocking ........................Call Waiting ..........................Call Forwarding ........................... Call Settings ..........................Contacts .............................. Add a Contact ..........................Check Contacts ......................... Contacts Screen Layout ......................Edit a Contact ........................... Delete a Contact ........................
Page 5 Email ..............................Set Up an Email Account ......................Add an Email Account ....................... Add an Exchange ActiveSync Account ..................Compose and Send Email ......................Delete an Email Account ......................Manage Your Email Inbox ......................Exchange ActiveSync Email Features ..................Data Services General Information (LTE and 3G Networks) ............
Page 6 Set Camera Options ......................... Useful Apps and Features ......................... Sprint Zone ............................Sprint Family Locator ........................Sprint Fun & Games .......................... Sprint TV & Movies ........................... Calculator ............................Calendar ............................Add an Event to the Calendar ....................View Calendar Events .......................
Page 7 Video ..............................Voice Recorder ..........................YouTube ............................1Weather ............................Amazon ............................. Facebook ............................Messaging Plus ..........................NASCAR Mobile ..........................NBA Game Time ..........................NextRadio ............................Pages Manager ..........................Uber ..............................Connectivity ............................... Transfer Files Between Your Phone and a Computer ..............
Page 8 Contact Sprint for Assistance with International Service ..............Settings ..............................Basic Settings ........................... Wi-Fi Calling Settings ........................Wi-Fi Settings Menu .......................... Bluetooth Settings ..........................Hotspot Settings ..........................Airplane Mode ........................... Data Usage Settings ......................... Mobile Networks Settings ......................... NFC and Payment ..........................
Page 9 Weather Settings ........................Wallpaper ............................Location Settings ..........................Lock Screen and Security Settings ....................Lock Screen and Security Overview ..................Screen Lock ..........................Disable the Screen Lock ......................Easy Mode ............................Accessibility Settings ......................... Vision Accessibility Settings ...................... Hearing Accessibility Settings ....................
Page 10: Introduction
The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy Grand Prime. The following topics explain how best to use this guide to get the most out of your phone.
Page 11: Get Support From Sprint Zone
Get Support from Sprint Zone In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app. 1. From home, tap Apps > Sprint Zone 2. From the Sprint Zone main page, tap Support. 3.
Page 12: Get Started
Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Return you to the previous screen, or close a dialog box, options...
Page 13 Part Description Plug in a headset for convenient, hands-free conversations. Headset jack Return you to the Home screen. Press and hold to open Google Home key Search/Google Now. Transmit your voice for phone calls or record your voice or ambient Microphone sounds for voice recordings and videos.
Page 14: Set Up Your Phone
Set Up Your Phone Before using your new phone, you must install and charge the battery. Prior to use, it is necessary to install an optional memory card (not included) and the battery. Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, complete the setup wizard, set up voicemail, and make a call.
Page 15: Install The Battery
Install a Memory Card (Optional) You can use an optional microSD or microSDHC memory card (not included) to expand available memory space. ■ Carefully slide the memory card into the memory card socket (as shown) until the card locks into place.
Page 16: Charge The Battery
Replace the Back Cover ■ Replace the battery compartment cover, making sure all the tabs are secure and there are no gaps around the cover. Charge the Battery Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or via a USB connection on your computer.
Page 17 1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone. 2. Plug the other end of the USB cable into the charging head. 3. Plug the charging head into an electrical outlet. 4. After charging, disconnect the phone from the charger. ...
Page 18: Turn Your Phone On And Off
Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power key.  Your phone will power on. Depending on the settings, you may see the Lock screen. ...
Page 19: Turn Your Phone Off
Turn Your Phone Off 1. Press and hold the Power key to open the phone options menu. 2. Tap Power off > POWER OFF to turn the phone off.  Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Get Started...
Page 20: Use The Touchscreen
Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Page 21: Swipe Or Slide
Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started...
Page 22 Flick Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
Page 23: Activate Your Phone
Pinch and Spread "Pinch" the screen by moving two fingers inward to zoom out, or "spread" by moving two fingers outward to zoom in. Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
Page 24: Complete The Setup Screens
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone. Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process.
Page 25 Samsung account, or follow the prompts to create a new account. • To sign in to or set up a Samsung account, you will have to review and agree to the Terms and Conditions by tapping AGREE when prompted.
Page 26: Basic Operations
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the Home screen or the apps list. 1.
Page 27: Phone Settings Menu
Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Drag the Status Bar down and tap Settings  The Settings menu displays. For more information, see Settings. Basic Operations...
Page 28: Portrait And Landscape Screen Orientation
Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Turn Screen Rotation On or Off 1. Open the Notification panel by dragging down the Status bar from the top of the screen. 2.
Page 29: Applications
Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, tap Apps  The apps list opens. 2.
Page 30 Function/Service Perform basic and advanced mathematical calculations. Calculator Use Calendar to create and manage events, meetings, and Calendar appointments, organize your time, and be reminded of important events. Take pictures and record videos using the front and rear cameras. Camera Browse the Internet using Google’s Chrome Web browser.
Page 31 Function/Service Browse the Internet using a full-featured browser. Internet Lookout Mobile Security provides key security options, such as anti-virus and anti-malware technology, a lost and stolen device locater service, an Lookout application privacy adviser, and a backup service. Use Google Maps to determine your current location with or without GPS, get driving and transit directions, and find phone numbers and addresses Maps for local businesses.
Page 32 Function/Service Stay organized using text, pictures, or audio notes. Create Quick Notes OneNote or review and edit shared OneNote notebooks using OneDrive. The Pages Manager App lets you manage up to 50 Pages from your smartphone or tablet. You can check Page activity, share with your Pages Manager audience and see insights.
Page 33 Function/Service Download new apps and games from Sprint. Sprint Fun & Games Purchase, download, and play music, ringtones, and ringback tones for Sprint Music Plus your phone. With Sprint TV & Movies, you can watch live TV and access movies and Sprint TV &...
Page 34: Phone Number
Phone Number Follow the instructions below to display your phone’s wireless phone number. 1. From home, tap Apps > Settings > About device 2. Tap Status > SIM card status.  You will see the number listed under My phone number. Basic Operations...
Page 35: Airplane Mode
Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Press and hold the Power key to display the device options menu. 2.
Page 36: Enter Text
Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
Page 37: Google Voice Typing
Google Voice typing to enter text by speaking. See Google Voice Typing.  If you have more than one language selected in Samsung Keyboard settings, you can swipe your finger over to switch between languages. Configure Samsung Keyboard ■...
Page 38: Tips For Editing Text
Touch and hold on the Samsung keyboard, and then tap 2. Speak into the microphone and watch your text being entered onscreen. 3. If the text is incorrect, tap DELETE. 4. Once you have completed entering your text, tap the Back key.
Page 39: Create A Google Account
must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account If you do not already have a Google Account, you can create one online or by using your phone. Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
Page 40 2. Tap Add account. 3. Tap Google > Or create a new account. Basic Operations...
Page 41 4. Enter your First name and Last name, and then tap NEXT. 5. Enter a desired Username, and then tap NEXT. Basic Operations...
Page 42 6. When prompted, enter and re-type a password. Then tap NEXT. 7. Enter a valid phone number to help you recover your Google Account and password if you ever forget it, and then tap NEXT. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
Page 43 9. Your phone connects with the Google servers and displays your account information. Tap NEXT. Basic Operations...
Page 44 10. Configure your Google data backup and communication, and then tap NEXT. 11. If desired, you can set up payment options for purchases through the Google Play store, and then tap NEXT.  You are signed in to your new Google Account. Basic Operations...
Page 45: Sign In To Your Google Account
 Your Google Account is listed in Apps > Settings > Accounts Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1.
Page 46 2. Tap Add account. 3. Tap Google. Basic Operations...
Page 47 4. Tap Enter your email, enter your Gmail address, and then tap NEXT. 5. Enter your password and tap NEXT. Basic Operations...
Page 48 6. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap ACCEPT. 7. Set up payment information for use in the Google Play store, and then tap NEXT. Basic Operations...
Page 49 8. Tap the items from your Google Account that you want to sync to your phone. The checked items will be synced. Tap NEXT to continue.  You are now signed in to your Google Account, and your phone will start synchronizing with your Google Account.
Page 50: Google Play Store
Google Play Store Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
Page 51: Find And Install An App
Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone.
Page 52: Request A Refund For A Paid App
6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap ACCEPT (for free apps) or ACCEPT and then BUY (for paid apps) to begin downloading and installing the app.
Page 53: Update An App
Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
Page 54 3. Tap the app you want to update, and then tap UPDATE > ACCEPT.  The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store Basic Operations...
Page 55 2. Tap Menu > My apps. 3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Basic Operations...
Page 56: Uninstall An App
Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
Page 57: Get Help With Google Play
3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers a help option if you have questions or want to know more about the app.
Page 58: Lock And Unlock Your Screen
2. Tap Menu > Help & Feedback.  The Play Store Help page displays, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Page 59: Turn The Screen On And Unlock It
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Page 60: Update Your Phone
Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System Update menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Page 61 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. 4. Follow the onscreen instructions. Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software. ■...
Page 62 Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device 2. Locate the software (Baseband) version read-only field. Basic Operations...
Page 63: Update Your Profile
Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. From home, tap Apps >...
Page 64: Update Your Prl
Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1. From home, tap Apps > Settings > System update > Update PRL. 2. Follow the onscreen instructions.  The phone will download and install the PRL update and you will see a confirmation when complete.
Page 65: Your Phone Interface
Your Phone Interface The following topics describe how to use and customize your phone’s Home screen, understand the Status Bar, and use the Notification panel. Home Screen Basics The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
Page 66 Item Description Application icons are shortcuts to favorite applications. You can add and Application Icons remove these shortcuts as you wish. Tap to open the applications (apps) list. The apps list key is a primary Applications (Apps) List shortcut available from all Home screens. The notification area of the Status Bar (on the left) displays notifications Notification Area for incoming messages, missed calls, application updates, and more.
Page 67: Extended Home Screens
Extended Home Screens In addition to the main Home screen, your phone features extended Home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main Home screen and then drag across the screen to move from the main screen to an extended screen. ●...
Page 68: Status Bar
Status Bar The Status Bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view the Notification panel or access the quick settings menu, tap the Status Bar and drag it down. Status Bar Layout Main Notification Icons Icon...
Page 69 Icon Notification New Sprint Zone message Event USB connection Alarm Warning Update available Update downloading Update successful Keyboard active More notifications available (drag down to view) Main Status Icons Icon Status Bluetooth active GPS active Wi-Fi active Downloading Mute mode Vibrate mode Speakerphone active Network (full signal)
Page 70: Notification Panel
Icon Status Network (roaming) 3G Data Service 3G Data Service is in use. The rays spin when data is being transferred. Sprint Spark Enhanced LTE data service. The rays spin when data is being transferred. Airplane mode Battery (charging) Battery (full charge) Notification Panel Drag the Status Bar down to open the Notification panel.
Page 71 Close the Notification Panel ■ Drag the Notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap the Back key to close the Notification panel. Notification Panel Layout The Notification panel gives you access to notifications, settings, and the quick settings menu. Notification Panel Quick Settings The Quick Settings list at the top of the Notification panel lets you quickly access frequently used settings options.
Page 72 2. Tap Edit to display the quick settings panel options. 3. Drag buttons to arrange which options appear in the quick settings panel.  You will see two sets of buttons, Active Buttons on top and Available Buttons below. • You can have ten buttons active in the quick settings panel.
Page 73: Customize The Home Screen
Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home screen. Operations for Rearranging the Home Screen ● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
Page 74 2. Tap Home screen, and then tap an option to select the wallpaper.  Home screen: Set the background wallpaper for your Home screen. Lock screen: Set the wallpaper for your phone’s Lock screen.   Home and lock screens: Set a wallpaper for both your Home screen and your Lock screen. 3.
Page 75: Add Shortcuts To The Home Screen
Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the Home screen. 1. From home, tap Apps  The Apps list opens. 2. Touch and hold an app icon.  The icon will disengage and you will see thumbnails of your Home screens. 3.
Page 76: Add Widgets To The Home Screen
Add Widgets to the Home Screen You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
Page 77: Add Folders To The Home Screen
Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it. 2.
Page 78: Phone App
Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Page 79: Call Using The Phone Dialer
Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap to display the keypad. 2.
Page 80: Call Emergency Numbers
3. Tap to call the number.  The phone dials the number. The call begins when the other party answers. 4. To end the call, tap  The call ends. Troubleshooting Problem: Call does not connect. Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Page 81: Answer Phone Calls
To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone  If necessary, tap to display the keypad. 3. Tap ...
Page 82 Answer an Incoming Call 1. When a call arrives, drag to the right to answer it.  The call begins. 2. To end the call, tap  The call ends. Mute the Ringing Sound ■ To mute the ringer without rejecting the call, press the Volume key down. Phone App...
Page 83 Reject an Incoming Call ■ When a call arrives, drag to the left to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1.
Page 84: In-Call Screen Layout And Operations
2. Tap one of the messages to send it to the caller.  The selected message will be delivered to the caller.  You can edit the reject messages through the Call settings menu. From home, tap Apps > Settings >...
Page 85: End Of Call Options
 To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap it again to route the call back to the connected Bluetooth headset.  When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the earpiece or speaker.
Page 86: Place A Call From Contacts
Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone 2. Tap CONTACTS to display the Contacts list.  The Contacts list appears. Phone App...
Page 87 3. Tap a contact. 4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
Page 88: Call From Call Logs
Call from Call Logs The call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone 2. Tap LOG to display the call logs list.  The call logs list appears. Phone App...
Page 89 3. Tap an entry to display the call details. 4. Tap to place a call.  The phone dials the number. The call begins when the other party answers.  For additional options, tap the name or number. 5. To end the call, tap Tip: You can also place a call directly from the Call logs list.
Page 90: Optional Services
Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.
Page 91: Visual Voicemail
2. Touch and hold to dial your voicemail number.  Your phone dials the voicemail access number. 3. Follow the system prompts to:  Create your password.  Record your name announcement.  Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.
Page 92 1. From home, tap Apps > Voicemail – or – Tap Phone , and then tap to access your Visual Voicemail. 2. Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of the visual voicemail services. 3.
Page 93: Review Visual Voicemail
Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. From home, tap Apps > Voicemail  You will see the voicemail inbox. 2. Tap a message, and then tap Play to review it. Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options.
Page 94: Listen To Multiple Voicemail Messages
Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen. 1. Listen to the current voicemail message. 2. Swipe your finger left or right to display the next or previous message. You can navigate through voicemail messages as frequently as you would like.
Page 95: Visual Voicemail Options
Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, tap Apps > Voicemail 2. The following options are available when viewing new voicemail messages:  Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service requires an additional monthly charge.) ...
Page 96: Configure Visual Voicemail Settings
4. Touch and hold a message to manage your messages. The following options are available:  All: Select all messages.  Delete: Delete the selected messages.  Archive: Save this message.  Mark as Read: Mark this voicemail as being read. ...
Page 97 2. Tap More options > Settings.  You will see the voicemail settings menu. 3. Select an option to change its settings:  Avatar: Configure you Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages.
Page 98: Change Your Main Greeting Via The Voicemail Menu
Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, tap Apps > Voicemail 2.
Page 99: Edit The Display Name Via The Voicemail Menu
Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3.
Page 100: Wi-Fi Calling
Wi-Fi Calling Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception. 1. From home, tap Apps >...
Page 101: Caller Id Blocking
Note: When using Wi-Fi calling, the phone app icons differ slightly. You will tap to place a call, and to end a call. For more information, see Wi-Fi Calling Settings. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
Page 102: Call Waiting
Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: ■...
Page 103: Call Forwarding
Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
Page 104 To deactivate Call Forwarding: 1. From home, tap Phone  The phone app opens. If necessary, tap to display the keypad. 2. Tap 3. Tap  You will hear a tone to confirm the deactivation. Phone App...
Page 105: Call Settings
Call Settings The Call settings menu lets you configure your voicemail options and a number of other settings for the phone application. Access Call Settings ■ From home, tap Apps > Settings > Applications > Phone – or – From home, tap Phone >...
Page 106: Contacts
Setting Description Vibrate or play tones when calls are answered or end. Alarms and Call alerts notifications can be turned off during calls. Select or create your default ringtone, set the phone to vibrate when Ringtones and keypad tones ringing, and play a tone when the dialing keypad is tapped. ●...
Page 107: Add A Contact
Add a Contact You can add contacts from the Contacts application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap to add a contact.
Page 108 Google Account online. If you have multiple Google Accounts set up, you will need to pick a specific account.  Select Samsung account to sync your contacts automatically with your Samsung account.  Select Microsoft Exchange ActiveSync to sync your contacts automatically with your Microsoft Exchange account.
Page 109: Save A Phone Number
Note: To select a type (label) for a phone number, email address, or address (such as Mobile, Home, Work, etc.), tap the type to the right of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
Page 110 2. Enter a phone number and tap Add to Contacts. 3. To add a new contact, tap Create contact. To add the number to an existing contact, tap Update existing.  For an existing contact, tap the contact name and select a number type for the new number. ...
Page 111: Check Contacts
Check Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to view its details.  The contact’s detailed listing appears. Phone App...
Page 112: Contacts Screen Layout
Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Add new contact Add a new contact. Tap to show the contact’s details. Contact GROUPS Show contact groups. Tap to show the contact’s details. Image MORE Access additional options.
Page 113: Edit A Contact
Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2.
Page 114: Delete A Contact
5. Add or edit the information, and then tap SAVE.  Your changes are saved to the contact entry. Delete a Contact You can delete a contact from the contacts details page. 1. From home, tap Apps > Contacts  You will see the Contacts list. Phone App...
Page 115 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap MORE > Delete > DELETE.  The contact is deleted. Tip: You can also touch and hold the contact from the Contacts list and tap DELETE > DELETE. Phone App...
Page 116: Share A Contact
Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to display it, and then tap MORE > Share contact. ...
Page 117: Profile Sharing
3. Select a sharing method:  Android Beam: Send the information using NFC and Android Beam.  Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and sending via Bluetooth.  Contacts: Share files up to 1 GB using Contacts. ...
Page 118 2. Tap your profile under My profile.  Your profile displays. 3. Tap Profile sharing, and then tap the ON/OFF switch to enable the feature. 4. Set Profiling sharing options:  Share with: Share your profile with the public, all contacts, your favorite contacts, or selected contacts.
Page 119: Import Contacts
Import Contacts Import (load) contacts that have been backed up to device storage. Import Contacts from Device Storage 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap MORE > Settings > Import/Export contacts. ...
Page 120: Back Up Contacts
5. Follow the onscreen instructions to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up to your phone’s memory for re-import if needed.
Page 121 3. Tap EXPORT. 4. Select an export location. 5. Follow the onscreen instructions to complete the export.  The contacts are exported. Phone App...
Page 122: Messaging And Internet
Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Page 123 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the Enter recipients field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly.
Page 124: Send A Multimedia Message (Mms)
Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps >...
Page 125 5. Tap and select from the following file attachments:  Image: Attach a stored picture. See Gallery.  Take picture: Take a new picture and attach it. See Camera and Video.  Video: Attach a stored video. See Gallery.  Record video: Record a new video and attach it.
Page 126: Create A Slideshow
Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you are composing, tap MORE > Message options > Add slide to add space for a new slide. 2.
Page 127: Save And Resume A Draft Message
Save and Resume a Draft Message While composing a text or multimedia message, tap Back key to automatically save your message as a draft. Your message will display “Draft” on the main Messages screen. To resume composing the message: 1. From home, tap Apps >...
Page 128: New Messages Notification
New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the Status Bar when you receive a new text or multimedia message. A new message icon also appears in the notifications area of the Status Bar to notify you of a new text or multimedia message.
Page 129 View a Multimedia Message (MMS) 1. From home, tap Apps > Messages 2. On the Messages screen, tap a multimedia message or conversation to open it. 3. Tap the attachment to open it.  If the attachment is a vCard contact, it is imported to your phone’s Contacts list. For more information, see Contacts.
Page 130: Reply To A Message
4. To save the attachment to device memory, touch and hold the attachment, and then tap Save attachment. Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, tap the Download button in the message. Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it.
Page 131: Delete Message
2. On the Messages screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send Note: To reply to a text message with a multimedia message, open the text message and tap .
Page 132: Create And Send Gmail
Create and Send Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC.
Page 133 2. In the inbox, tap Compose  The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Messaging and Internet...
Page 134: Check Received Gmail Messages
Gmail Composition Options ● Adding Cc/Bcc: In the To field, tap to display Cc and Bcc fields. ● Attaching Pictures or Videos: In the mail composition window, tap Attach file > Attach file or Insert from Drive. Locate and tap the picture or video you want to attach. ●...
Page 135 Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Gmail  The Gmail inbox opens. 2. Tap the message thread you want to view. ...
Page 136: Manage Gmail Messages
Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send  To reply to all, tap More options > Reply all. ● Forwarding Gmail Messages: With the Gmail message open, tap More options >...
Page 137: Archive Gmail Threads
2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options > Move to. 3. Tap a label for the thread.  The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox.
Page 138: Mute Gmail Threads
2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap Archive  The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox.
Page 139: Delete Gmail Threads
2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options > Mute.  The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread (or touch the thread's icon/picture), you can simply delete it from the inbox.
Page 140: Search Gmail Messages
2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap Delete  The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1.
Page 141 2. Tap Search 3. Enter your search text and tap Search  The search results appear. Tap a message or thread from the list to display it. Messaging and Internet...
Page 142: Report Spam Or Phishing Gmail
Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1. From home, tap Apps > Gmail  The inbox opens. 2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options >...
Page 143: Add Another Google (Gmail) Account
Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Add account. 2.
Page 144: Switching Between Gmail Accounts
4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap NEXT.  You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app.
Page 145: Email
3. Tap the icon for the account you want to view from the list at the top of the menu.  The selected account inbox is displayed. Email Use the Email application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Page 146: Add An Email Account
Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1.
Page 147 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts 2. Tap Add account > Email. Messaging and Internet...
Page 148 3. Enter the Email address and Password for the email account and then tap NEXT.  Tapping NEXT prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers.  If you have custom settings you need to configure, tap MANUAL SETUP and enter your settings.
Page 149: Add An Exchange Activesync Account
5. Enter an account name and a display name and tap DONE to complete setup.  The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details.
Page 150 1. From home, tap Apps > Settings > Accounts > Add account > Microsoft Exchange ActiveSync. 2. Enter the Email address and Password for the email account and then tap MANUAL SETUP. 3. Enter the required information.  Email address: Enter your email address. ...
Page 151  Exchange server: Enter your system’s Exchange server remote email address. Obtain this information from your company network administrator.  Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption.  Use client certificate: Tap to place a checkmark in the box, if your system requires certification.
Page 152: Compose And Send Email
Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Email ...
Page 153 2. Tap Compose  The email composition window opens. 3. Enter the message recipient(s), subject, and message.  To attach a picture or other type of file to your message, tap ATTACH, select a file type, and select the file(s) to attach. ...
Page 154 Open New Email Messages from Notifications When new email arrives, you will see in the Status bar. 1. Drag the Status bar down to display the Notification panel. 2. Tap the new message from the Notification panel.  The new email message opens. ...
Page 155 Open Email Messages from the Inbox You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Email ...
Page 156: Delete An Email Account
Options When Reviewing Email Messages ● Resetting Mail as Unread: Touch and hold a read message, and then tap MORE > Mark as unread. ● Deleting Email: From the Inbox, touch and hold a message, select any additional messages, and then tap DELETE >...
Page 157 2. Tap MORE > Settings. 3. Tap the account name, and then tap REMOVE > REMOVE.  The account is deleted from your phone. Note: You can also delete email accounts from the Accounts menu in Settings. From home, tap Apps >...
Page 158: Manage Your Email Inbox
Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Email  The email inbox opens. 2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once.
Page 159: Exchange Activesync Email Features
Priority Senders Messages from priority senders automatically display at the top of your email inbox. Emails from priority senders display in their subject line. To add priority senders: 1. On the email account inbox, tap PRIORITY SENDERS. 2. Tap Tap to add priority senders. 3.
Page 160 2. Tap MORE > Settings. 3. Tap the Exchange ActiveSync account name to view its options.  The following options are available: • Sync account: Keep the account synchronized on your phone. • Account name: Change the account name. • Always Cc/Bcc myself: Send a copy of each email you send to yourself.
Page 161: Data Services General Information (Lte And 3G Networks)
• Auto download attachments: Automatically download attachments when connected to a Wi-Fi network. • Sync schedule: Configure a schedule for syncing your email account. • Period to sync Email: Configure how far back in time you want to sync your email account.
Page 162 For more information about the availability of Sprint Spark in your location, visit sprint.com/coverage. Note: The availability and range of the network depends on a number of factors, including your distance to the base station, and infrastructure and other objects through which the signal passes. Set Your Network Options 1.
Page 163: Your User Name
Note: The Sprint Spark network is self-discoverable, which means no additional steps are required for your phone to connect to it. Your User Name When you buy your phone and sign up for service, you’re automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com”.
Page 164 2. Tap Status.  You will see your user name under the “Username” heading. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1.
Page 165: Data Connection Status And Indicators
2. Tap Update Profile.  Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicates the strength of the signal.
Page 166: Use The Browser
private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.). SSL/TLS Cautions When opening a secured page, users must decide as their responsibility whether or not to open the page with use of SSL/TLS. Sprint and the applicable Certification Authorities make no guarantees whatsoever to users regarding security of SSL/TLS.
Page 167: Add A Bookmark
Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Internet  The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Bookmarks > ADD.  The add bookmark window opens. 3.
Page 168: View Browser History
Bookmark Options ● Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap MORE > Edit bookmark, edit the bookmark, and then tap SAVE. ● Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, and then tap DELETE.
Page 169 2. Tap Bookmarks  The bookmark window opens. 3. Tap the History tab, and then tap an entry.  The Web page opens. Messaging and Internet...
Page 170: Open New Browser Tab
Open New Browser Tab Use tabs to switch between websites quickly and easily. 1. From home, tap Apps > Internet  The browser opens. 2. Tap Tabs  The window opens.  If you don’t see Tabs , drag the Web page down to display the address bar on top and the options bar on the bottom.
Page 171: Browser Settings
3. Tap NEW TAB. A new window appears.  To switch windows, tap Tabs , and then touch a thumbnail. Browser Settings Configure settings for your phone’s browser. See Internet Settings. Chrome Browser In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone.
Page 172 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).  The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap More options >...
Page 173: Camera And Video
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 16 megapixel rear camera and a 5 megapixel front camera that let you capture sharp pictures and videos.
Page 174: Take A Picture
Take a Picture You can take high-resolution pictures using your phone’s camera. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Aim the camera at your subject and then tap  The shutter clicks and the picture is captured and saved to your phone. Tip: You can launch the camera from the lock screen.
Page 175: Viewfinder Screen
Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Shortcuts Menu: Gives quick access to frequently-used camera settings:  Effect: Add a special graphical effect.  HDR (Rich tone): Save the picture in HDR (rich tone) only. ...
Page 176: Record Videos
Record Videos Record high-quality videos using your phone’s video camera. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Aim the camera at your subject and then tap Record  Video recording begins. 3. Tap to pause recording. Tap to stop recording.
Page 177: Shooting Modes
Shooting Modes Your phone’s camera offers many shooting modes, to make your pictures or videos special. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. On the Camera screen, tap MODE to choose a shooting mode. Scroll available modes, and then tap a mode to select it.
Page 178: View Pictures And Videos Using Gallery
 Pro: Adjust the ISO sensitivity, exposure value, white balance, focal length, and color tone manually while taking pictures.  Panorama: Take multiple pictures to merge into one expansive picture. You can create a horizontal or vertical panorama picture.  Continuous shot: Touch and hold the capture button to take continuous photos.
Page 179 1. From home, tap Apps > Gallery  The Gallery opens. 2. Tap Time to open a drop-down list and select other views, such as Albums.  The list of albums opens. 3. Tap an album to view its contents. ...
Page 180 4. For a picture, tap a thumbnail to view the picture. While viewing a picture full-screen you can use these options:  Share: Choose a method for sharing the picture.  Edit: Modify your picture.  Delete: Erase the current picture. ...
Page 181 5. For a video, tap a video to select it. When the video is displayed full-screen, you can use these options:  Tap Play to play the video.  Share: Choose a method for sharing the video.  Delete: Erase the current video. ...
Page 182: Edit Pictures
Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more. Rotate and Save a Picture 1.
Page 183 3. Tap Edit > Rotate.  The picture is rotated clockwise 90 degrees. Tap Rotate again to rotate another 90 degrees. 4. Tap Back to save the rotated picture. Crop a Picture 1. From home, tap Apps > Gallery  The Gallery app opens. 2.
Page 184 3. Tap Edit > Crop.  A crop box appears on the picture. 4. To adjust the crop box size, touch and hold the edge of the box. Drag your finger inward to or outward to resize the crop box. ...
Page 185: Photo Editor
Photo Editor Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and enhancing portraits. Note: The first time you select Photo Editor, you may be prompted to download and install the feature. Tap DOWNLOAD and follow the prompts to continue. 1.
Page 186 3. Tap Edit > Photo Editor.  Enhancement tools display. 4. Adjust your picture with these tools:  Rotate: Freely rotate your picture.  Crop: Crop the edges of your pictures  Color: Add color effects to your picture.  Effect: Add visual effects to your picture.
Page 187  Drawing: Draw or write on your picture.  Frames: Add a frame to your picture. Collage Create a photo collage with your pictures. 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap a picture you want to add to a collage. 3.
Page 188: Share Pictures And Videos
4. Tap pictures for the collage.  Tap pictures to select them.  Tap DONE when you are finished selecting.  Your collage layout will be displayed. Use the tools at the bottom of the screen to adjust your collage. ...
Page 189 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include.
Page 190: Send A Picture Or Video By Multimedia Message
Note: If you have multiple email accounts or Gmail accounts, the default account will be used. Check the “From” line to determine which account is being used. For more information about using email and Gmail, see Compose and Send Email Create and Send a Gmail Message.
Page 191: Send Pictures Or Videos Using Bluetooth
3. Tap Share or SHARE, and then on the sharing menu, tap Messages.  Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth.
Page 192 2. Tap the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. 3. Tap Share or SHARE, and then on the sharing menu, tap Bluetooth. ...
Page 193: Share Pictures Or Videos Via Additional Apps Or Social Media
Share Pictures or Videos via Additional Apps or Social Media From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Google+, Hangouts, Instagram, and more. Available apps will vary depending on what you have installed on your phone.
Page 194: Share Videos On Youtube
4. Tap the screen, tap Share or SHARE, and then tap the app you want to use. 5. Follow the prompts to complete the share. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone.
Page 195: Camera Options And Settings
 To select multiple videos, touch and hold an image to turn on multiple select. Tap all the videos you want to include. 3. Tap Share or SHARE, and then on the sharing menu, tap YouTube. 4. Enter the prompted information, such as description and tags, and select a privacy option. 5.
Page 196: Set Camera Options
2. Tap  The camera switches type. Set Camera Options You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Settings  The camera settings menu opens. Camera and Video...
Page 197 3. Select your desired settings (listed in alphabetical order): Note: Not all settings will be available at all times, depending on which camera is in use (front or rear).  Gesture control: Hold your hand out with your palm facing the camera to have your picture take after two seconds (front camera only).
Page 198: Useful Apps And Features
Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Sprint Zone Stay connected to all the latest news and information from Sprint. Included here are news, feedback, featured applications and tips/tricks for your device.
Page 199: Sprint Family Locator
Sprint Family Locator Sprint Family Locator lets you locate any phone on your Sprint family plan instantly—from your mobile phone, tablet or computer. Update Sprint Family Locator The first time you use Sprint Family Locator, you will be prompted to update the app. 1.
Page 200: Calculator
Your Sprint TV Channel Options The Sprint TV application offers a wide variety of accessible channels. Subscription options include comprehensive basic packages as well as a full menu of “a la carte” channels. Visit sprintchannels.mobitv.com for more information on channels and pricing. Watch TV 1.
Page 201 2. Tap onscreen keys for calculations.  Calculation results appear. Tip: To use the scientific calculator, make sure Screen rotation is turned on (Notification panel > Screen rotation) and rotate the screen to the landscape orientation.  Keys for the scientific calculator appear. Useful Apps and Features...
Page 202: Calendar
Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
Page 203 2. Tap New  The add event window opens. Enter an event title, start date/time, end date/time, etc., and then tap SAVE.  The event is added to your calendar. Useful Apps and Features...
Page 204 Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit calendar.google.com.  Select Samsung Calendar to create an event that will sync with your Samsung account.  Select your Outlook or Exchange account to create an event that will sync with these account types.
Page 205: View Calendar Events
View Calendar Events You can display the Calendar in year, month, week, day, or task view. To change the Calendar view, tap the drop-down menu at the upper-left corner and tap an option. 1. From home, tap Apps > Calendar ...
Page 206: Share Calendar Events
Share Calendar Events Once you've created a Calendar event, you can share it with others via a variety of methods. 1. From home, tap Apps > Calendar 2. Tap a date and then tap an event to see its details. Useful Apps and Features...
Page 207 3. From the event details screen, tap SHARE. 4. Choose a Share as option (Event file (VCS) or Text). 5. Select a sharing method and follow the prompts to send the Event information. Useful Apps and Features...
Page 208: Sync Calendars
Sync Calendars You can select which calendars you would like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap MORE > Manage calendars. Useful Apps and Features...
Page 209 3. Select sync options by tapping the ON/OFF switch next to each item.  The sync settings have been updated. 4. To manually sync your calendars, swipe down on the screen.  The selected calendars sync. Useful Apps and Features...
Page 210: Synchronize An Exchange Activesync Calendar
Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. 1.
Page 211 1. From home, tap Apps > Settings 2. Tap Date and time. Useful Apps and Features...
Page 212: Set Alarms
3. Set available date and time options.  To set the date and time, tap the ON/OFF switch to turn Automatic data and time off.  To select a time zone, tap the ON/OFF switch to turn Automatic time zone off. ...
Page 213 2. Set the alarm options, including time, days, and repeat pattern. For more options, tap OPTIONS. 3. When finished, tap SAVE.  You will see the alarm icon in the Status Bar. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ●...
Page 214: World Clock
World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From home, tap Apps > Clock > World Clock. 2. Tap a city, and then tap Add City to add it to your list. 3.
Page 215 2. Tap START to begin timing. 3. Tap STOP to stop timing.  Additional options include LAP to keep track of laps, RESUME to continue timing, and RESET to reset the stopwatch to zero. Useful Apps and Features...
Page 216: Timer
3. Tap START to begin the timer. Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. ■ From home, tap Apps > Galaxy Apps Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s...
Page 217 1. From home, tap Apps > Gallery  The Gallery app opens. 2. From the main Gallery screen, you can use these options:  Tap a picture or video to display it in full screen view.  Touch and hold thumbnails to select them (indicated by a check mark). ...
Page 218: Google Hangouts
Google Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, as well as for video calling. Log in to a Google Account beforehand (see Google Account). Using Hangouts 1. From home, tap Apps > Hangouts ...
Page 219 3. Type a name, email, number, or circle, or select a contact from the list. 4. Type a message or tap to start a video chat.  A chat window or a video chat window opens.  Each time text is entered, the corresponding friend appears. ...
Page 220: Google Maps
Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. Note: To use Google Maps, you will need to have your phone's Location feature turned on. See Location Settings for information about enabling Location on your phone.
Page 221 2. Tap in the search box to start a search. 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Useful Apps and Features...
Page 222: Google Play Books
Google Maps Operations ● Viewing Current Location: From the Maps app, tap ● Obtain Useful Area Information for Current Location: Tap the Search field, enter the information you are looking for, and then tap a result to view it. ● View Traffic Information, Aerial Photos, Etc.: Tap Menu and then tap Traffic, Satellite, Google Earth, etc.
Page 223: Google Play Music
Google Play Music The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and Computer.
Page 224 Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Elapsed Time Amount of time the song has been playing. Forward Play the next song. Music Image/Album Name Display music images and album names (if available). Music List View current playlist or queue Music Title/Artist...
Page 225 Feature Description Repeat the current song or play the next song queued. Repeat/Play Next Shuffle the current playlist or queue. Shuffle Playlist The length of the song. Song Length Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1.
Page 226: Google Play Newsstand
Adding Currently Playing Music to a Playlist ■ From the player view, tap More options > Add to playlist and then tap the name of a playlist.  The music is added to the playlist. Google Play Newsstand With Google Play Newsstand, discover more of the news and magazines you care about all in one app on your phone.
Page 227  If a description for Google Now appears, tap What can Google Now do? and read the information. Tap YES, I’M IN on the last page if you want to use Google Now. 2. Type your search keywords and tap Search ...
Page 228: Use Google Voice Search
Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search. 1. From home, tap Apps > Voice Search  The Voice Search window opens. 2. Speak your search terms.  Search results appear. Lookout Security Lookout Security provides mobile device-specific security features that are coupled with a minimal performance hit.
Page 229: Memo
Memo Use your phone’s memo app to save text, memos, lists, and more. 1. From home, tap Apps > Memo  The memo list appears. 2. Tap and enter your memo title and text. 3. Tap SAVE.  The memo is saved. Useful Apps and Features...
Page 230: My Files
My Files My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. This application allows you to launch a file if the associated application is already on your phone. 1.
Page 231: Onenote
From home, tap Apps > OneNote Video Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account to play videos synced from your other devices). 1. From home, tap Apps > Video 2.
Page 232: Voice Recorder
Voice Recorder The Voice recorder allows you to record an audio file up to one minute long and then immediately share it. Recording time will vary based on the available memory within the phone. Make a Voice Recording 1. From a Home screen, tap Apps >...
Page 233 Play Back a Voice Recording 1. From a Home screen, Apps > Voice Recorder 2. Tap Recordings 3. Tap a recording to play it back. 4. During playback, you have the following tools available:  Repeat: Tap to repeat the recording once it reaches the end. ...
Page 234: Voice Recorder Options
Modify a Voice Recording 1. From a Home screen, tap Apps > Voice Recorder 2. Tap Recordings , and then touch and hold on a recording to select it. 3. Tap MORE to display options:  Share: Share the voice recording. ...
Page 235: Youtube
YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you are not signed in to a YouTube account. 1.
Page 236 Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, tap Apps > YouTube ...
Page 237: 1Weather
3. Tap Upload to select a video from your phone.  Enter a title, description, and tags, and select a privacy setting. 4. Tap Upload  The video is uploaded to your YouTube channel. 1Weather Check weather and forecasts with 1Weather: Widget Forecast Radar, which combines a groundbreaking UI with a power set of weather tools.
Page 238: Facebook
Facebook Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go Facebook access. Install Facebook 1. From home, tap Apps > Facebook 2. Tap Download, and then follow the prompts to accept access requirements and update the app. Sign In to Facebook 1.
Page 239: Nascar Mobile
NASCAR Mobile The NASCAR Mobile app is the official mobile app of NASCAR. Follow NASCAR news, video highlights, and immerse yourself even further into the NASCAR experience with driver stats and live leaderboards. Update NASCAR Mobile 1. From home, tap Apps >...
Page 240: Pages Manager
Pages Manager The Pages Manager app lets you manage up to 50 Pages from your smartphone or tablet. You can check Page activity, share with your audience and see insights. Install Pages Manager 1. From home, tap Apps > Pages Manager 2.
Page 241: Connectivity
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.
Page 242: Wi-Fi
2. Drag the Status Bar down to display the Notification panel.  You will see either Connected as a media device or Connected as a camera. The files on your phone can now be accessed via your computer.  For most transfers, you will want to use Connected as a media device. ...
Page 243: Turn Wi-Fi On And Connect To A Wireless Network
Turn Wi-Fi On and Connect to a Wireless Network Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. Connectivity...
Page 244 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF switch again. 4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap CONNECT.
Page 245: Wi-Fi Settings
Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
Page 246 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF switch again. 4. Tap MORE.  The Wi-Fi settings menu appears. 5.
Page 247: Disconnect Wi-Fi
Disconnect Wi-Fi You may want to remove a connected Wi-Fi network. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. Connectivity...
Page 248: Wi-Fi Direct
3. Press and hold the name of the connected access point, and then tap Forget network.  Wi-Fi is disconnected and the network settings are removed. After “forgetting” an access point, you need to enter the correct password (and other network ...
Page 249 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. Connectivity...
Page 250 4. Tap Wi-Fi Direct.  The Wi-Fi Direct settings menu appears.  Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. If a device is found, tap the device entry to connect.  If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. 6.
Page 251: Bluetooth
Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet.
Page 252 To enable Bluetooth: 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Connectivity...
Page 253 3. Tap the ON/OFF switch to turn Bluetooth on.  Bluetooth is enabled.  To disable Bluetooth, tap the ON/OFF switch again. Tip: You can also turn Bluetooth on or off with the Quick settings button in the Notification panel. Drag the Status Bar down to display the Notification panel and then tap Bluetooth to turn Bluetooth on or off.
Page 254: Pair Bluetooth Devices
Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Saved Bluetooth devices can be connected simply. Note: Before pairing, turn on Bluetooth on the other device and make sure it is visible or discoverable. To pair Bluetooth devices: 1. From home, tap Apps >...
Page 255 3. Tap a device from the “Available devices” list, and follow the onscreen instructions to pair with the device. Methods to accept a Bluetooth connection differ depending on the device used.  The Bluetooth device is paired to your phone. Unpairing from a Paired Device 1.
Page 256: Connect To A Paired Bluetooth Device
Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.
Page 257: Share Information Using Bluetooth
The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth connected icon is displayed in the Status Bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls.
Page 258 2. Tap a contact to send. 3. Tap MORE > Share contact > Bluetooth. Connectivity...
Page 259 4. Tap a paired device to send the data.  The contact information is sent.  If you see a message to confirm, follow the onscreen instructions. Connectivity...
Page 260: Receiving Data Via Bluetooth
Receiving Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to send information. 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file. 2.
Page 261: Sprint Worldwide Wireless Service
Sprint Worldwide Wireless Service With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
Page 262: Set Network Mode Options
Caution: Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown. Set Network Mode Options In order to roam internationally on different types of network technology (CDMA/LTE), you may need to set your phone’s network mode to allow use of a specific technology.
Page 263: Sprint International Voicemail Service
Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail password.
Page 264: Access Your Voicemail Internationally
Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. ● A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received.
Page 265: International Roaming Status Messages
International Roaming Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Message Description Number Not in Service The number that you entered is not valid.
Page 266: Contact Sprint For Assistance With International Service
Status Messages Message Description You have entered an incorrect SIM PIN number. You have only three attempts to enter your PIN. After a third unsuccessful attempt, your phone will be locked and you will have to call Wrong PIN Sprint Customer Service to have it unlocked. Sprint sets the default to PIN off;...
Page 267 Please call the numbers below if you need assistance: While in the United States: Call 1-888-226-7212. While traveling outside the United States: ● In CDMA mode: Enter the country code, and then dial 1-817-698-4199. There is no charge for this call from your wireless phone. From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199.
Page 268: Settings
Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings to access your phone’s settings menu. From the Home screen, tap App > Settings The table below outlines the top-level settings categories. Category Description Wi-Fi Calling...
Page 269 Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Accounts Set up accounts such as Samsung, Google, and more. Set up backup options for your phone, as well as reset the phone to its Backup and reset factory defaults.
Page 270 Access Settings ■ From home, tap Apps > Settings – or – Drag the Status Bar down to open the Notification panel, and then tap Settings  The settings menu opens. Settings...
Page 271: Configure Settings
Configure Settings At the top of the main settings menu is a section of Quick settings. You can include up to nine primary settings options in the Quick settings menu. To customize Quick settings: From home, tap Apps > Settings 2.
Page 272: Wi-Fi Calling Settings
Wi-Fi Calling Settings Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception. 1.
Page 273  If Wi-Fi calling is enabled and you are not in range of a saved Wi-Fi network, you'll see the Wi-Fi Calling disconnected icon in the Status Bar. Disable Wi-Fi Calling 1. From home, tap Apps > Settings 2. Tap Wi-Fi Calling , and then tap the ON/OFF switch to turn Wi-Fi Calling off.
Page 274: Wi-Fi Settings Menu
Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about using Wi-Fi, see Wi-Fi. 1. From home, tap Apps >...
Page 275 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap the ON/OFF switch again. 4. Tap a Wi-Fi network, enter the password, and tap CONNECT. ...
Page 276 Connect to a Wi-Fi Network via WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: 1. From Wi-Fi settings, tap MORE > WPS push button. 2.
Page 277 ■ From the Wi-Fi settings menu, tap MORE > Advanced. From there, you can configure the following settings:  Enable Notification When Open Networks Are Available: Tap Network notification to turn the option on or off.  Automatically connect to Passpoint-certified Wi-Fi access points: Tap Passpoint to turn this option on or off.
Page 278: Bluetooth Settings
Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Settings...
Page 279 Bluetooth Settings Operations ● Enable Bluetooth: In Bluetooth settings, tap the ON/OFF switch to enable.  When enabled, confirmation appears for your phone to be discoverable by other devices. Follow the onscreen instructions. ● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in “Available devices”...
Page 280: Hotspot Settings
Hotspot Settings Use Hotspot to share your phone’s data connection with other devices via Wi-Fi. Note: Using Hotspot consumes battery power and uses data services Turn Hotspot On or Off To conserve battery life, turn Hotspot on when you need it and turn it off when you are finished. You can control Hotspot from Settings.
Page 281: Configure Hotspot
3. Tap the ON/OFF switch to turn Hotspot on or off. Note: Turning on Hotspot will turn off Wi-Fi. Configure Hotspot Set up Hotspot to your preferences. 1. From home, tap Apps > Settings 2. Tap Hotspot 3. Tap MORE to set these options: ...
Page 282: Allowed Devices
 Timeout settings: Choose a time period, after which Hotspot will automatically turn off if there is no activity.  LAN settings: View and configure settings related to using Hotspot as a Local Area Network. • IP address: View the default IP address, or tap to enter a valid IPv4 address. •...
Page 283: Airplane Mode
2. Tap Hotspot 3. Tap MORE > Allowed Devices. 4. Tap ADD, and then enter the other device’s Device name and MAC address. Consult the other device’s settings to find these details. 5. Tap OK to add the device to the Allowed devices list. Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use make calls, send or receive messages, or access the Internet.
Page 284 1. From home, tap Apps > Settings 2. Tap Airplane mode Settings...
Page 285: Data Usage Settings
3. Tap the ON/OFF switch to enable or disable Airplane mode. Note: You can also enable or disable Airplane Mode through the Notification panel quick settings (drag down the Status Bar and tap Airplane mode), or though the Power key (press and hold the Power key and then tap Airplane mode).
Page 286 2. Tap Data usage  The data usage window opens. Data Usage Settings Operations ● Enable Mobile Data: Tap the ON/OFF switch next to Mobile data. ● Enable Restrictions on Mobile Data Usage: Tap the ON/OFF switch next to Limit mobile data usage, and then drag the horizontal limit slider up or down to set the data usage limit.
Page 287: Mobile Networks Settings
● View Both Mobile Data and Wi-Fi Usage: Tap MORE > Show Wi-Fi usage.  When Show Wi-Fi usage is enabled, you will see a Wi-Fi tab at the top of the Data usage window. Tap the tab to view your phone’s Wi-Fi data usage. ●...
Page 288 2. Tap Mobile networks 3. Configure options:  Network mode: Choose a preferred network mode (LTE/CDMA or CDMA).  Data roaming: When you are outside your home network area, your phone can still connect to other networks that your provider supports via roaming. There may be additional costs for accessing networks while roaming, so you may want to control your phone’s roaming behavior with Roaming settings.
Page 289: Nfc And Payment
NFC and Payment NFC and payment uses the Near-Field Communication (NFC) feature of your phone. You can send information using NFC, including payment through mobile payment services at businesses that support this function. Access NFC and Payment 1. From home, tap Apps >...
Page 290 Enable NFC and Android Beam 1. From home, tap Apps > Settings > NFC and payment 2. Tap NFC. Settings...
Page 291 3. Tap the ON/OFF switch to enable NFC. 4. Tap Android Beam. Settings...
Page 292 5. Tap the ON/OFF switch to enable Android Beam.  NFC and Android Beam are enabled. Tap and Pay With your phone and a payment app, you can use your phone to pay for items by tapping it to an item at the point-of-purchase.
Page 293: More Connection Settings
2. Tap Tap and pay.  Tap and pay payment apps you have installed are display.  Available options depend on the payment app(s) you have set up on your phone. More Connection Settings The More connection settings menu provides access to additional network options, such as default messaging app, VPN, mobile networks, and printers (if available).
Page 294 Access More Connection Options 1. From home, tap Apps > Settings 2. Tap More connection settings 3. Set items.  Your settings are saved and implemented. Settings...
Page 295: Tethering Settings
Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable or by Bluetooth. Note: Using the tethering feature consumes battery power and uses data services. 1. From home, tap Apps >...
Page 296: Printing
Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP address of the printer;...
Page 297: Virtual Private Networks (Vpn)
3. From the Printing settings screen, tap Download plug-in. 4. Follow the prompts to download and install a print driver from the Google Play store. 5. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off. The service must be on to add a printer.
Page 298 1. From home, tap Apps > Settings > Lock screen and security 2. Tap Screen lock type, and then select Pattern, PIN, or Password to set up a secure lock. Note: For credential storage, you can use Pattern, PIN, or Password screen lock types. See Screen Lock.
Page 299 3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK. 4. Select your display option for notifications on the lock screen, and then tap DONE. ...
Page 300: Add A Vpn Connection
6. Tap Trust agents, and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the More connection settings menu to add a VPN connection to your phone.
Page 301 2. Tap More connection settings > VPN.  The VPN settings window appears. 3. Tap ADD VPN, and then enter the information for the VPN you want to add.  Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options.
Page 302 Access the VPN Settings Window 1. From home, tap Apps > Settings 2. Tap More connection settings > VPN.  The VPN settings window appears. Settings...
Page 303: Connect To A Vpn
Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap CONNECT.  You will connect to the selected VPN. ...
Page 304: Disconnect From A Vpn
Disconnect from a VPN 1. Drag the Status Bar down to open the Notification panel. 2. Tap the VPN connection to display the VPN connection window. 3. Tap DISCONNECT to disconnect from the VPN.  Your phone disconnects from the VPN. ...
Page 305: Default Messaging App Settings
Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging. The app you select here will be used when you choose Messages in other apps, such as when sharing items like pictures or video.
Page 306: Sounds And Notifications Settings
3. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (such as Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Sounds and Notifications Settings The Sounds and notifications settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications.
Page 307: Sound Mode
Sound Mode You can switch between sound modes, while preserving the individual sound settings you’ve made. Note: Sound modes are also available from the Device options menu. Press and hold the Power Key, and then choose Mute, Vibrate, or Sound from the Device options. 1.
Page 308: Volume
Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media. Note: You can also set System volume from the Home screen by pressing the Volume key. 1. From a Home screen, tap Apps >...
Page 309: Ringtones And Sounds
Ringtones and Sounds Choose a ringtone or notification sound for incoming calls, notifications, screen touch indicators, and more. 1. From a Home screen, tap Apps > Settings > Sounds and notifications 2. Tap Ringtones and sounds for options:  Ringtone: Select a default ringtone. ...
Page 310: Add A Ringtone
 Email notifications: Tones play and/or the phone vibrates when new emails arrive.  Touch sounds: Tones play when you tap the screen to make selections.  Dialing keypad tone: Tones play when you tap keys on the phone keypad. ...
Page 311: Vibrations
Vibrations Choose vibrations to play for notifications, such as for incoming calls, new messages, and event reminders. 1. From a Home screen, tap Apps > Settings > Sounds and notifications 2. Tap Vibrations for options:  Vibration pattern. Select a vibration pattern, or create a new one. •...
Page 312: Sound Quality And Effects
Sound Quality and Effects You can set options for sound quality and effects when using headphones or a Bluetooth headset. Note: These settings are only available while headphones or a Bluetooth headset are connected. 1. From a Home screen, tap Apps >...
Page 313: Notifications
Notifications Choose a sound for notifications, such as for new messages and event reminders. 1. From a Home screen, tap Apps > Settings > Sounds and notifications 2. Set notification sound options:  Do not disturb: Silence all calls and alerts during scheduled times. You can allow exceptions.
Page 314: Display Settings
Display Settings Adjusting your phone’s display and wallpaper settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness Set the display brightness.
Page 315 2. Tap Display 3. Set your display options:  Brightness: Set the screen brightness, or set the brightness level to Auto.  Font: Choose the default font size and font.  Screen timeout: Turn the screen off after a set amount of time. ...
Page 316: Motions And Gestures
Motions and Gestures Enable or disable Smart alert, which causes your phone to vibrate when you pick it up to notify you of any missed calls or messages.. Access Motions and Gestures Settings 1. From home, tap Apps > Settings 2.
Page 317: Applications Settings
3. Tap the ON/OFF switch to turn Smart alert on or off. Applications Settings View information and configure settings for all apps on your phone. The Application manager and Default applications menus are located here. Access Applications Settings 1. From home, tap Apps >...
Page 318: Application Manager
Application Manager Check installed applications and running applications. Items that can be checked in the Application manager are as follows. Apps Setting Description DOWNLOADED Check downloaded apps. SD CARD Check apps installed on a microSD card (not included). RUNNING Check running apps. Check all apps.
Page 319 Access the Application Manager 1. From home, tap Apps > Settings > Applications 2. Tap Application manager. 3. Tap items to view details.  Check your application settings condition and access additional options. Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
Page 320: Default Applications
Default Applications Set or clear default applications for certain built-in features of the phone. 1. From home, tap Apps > Settings > Applications 2. Tap Default applications. 3. Tap each default setting to see what services or applications are available to set as the default. ...
Page 321: Calendar Settings
Note: If you choose a default messaging app other than Messages (Google Hangouts or Messaging+ for example), you will not be able to use the Messages app unless you restore it as the default messaging app. For details, see Default Messaging App Settings.
Page 322: Camera Settings
 Hide declined events: When enabled, events for which you declined the invitation are not shown on the calendar.  7-day weather forecast: When enabled, weather information from AccuWeather.com displays on the calendar.  Notifications: • Notification sound: Choose a sound for calendar event notifications. •...
Page 323: Contacts Settings
2. Tap Camera to configure these options: Note: Additional Camera settings options are available within the Camera app. See Set Camera Options. Contacts Settings Configure options for contacts stored on your phone. Tip: You can also access Contacts Settings from the Contacts app. From home, tap Contacts >...
Page 324 Import/Export contacts: Import contacts from your phone’s internal memory and export contacts to your phone’s internal memory.  Move device contacts to: Move contacts saved on your device to your Google or Samsung accounts.  Contacts to display: Choose contacts to display in Contacts. You can choose only contacts from your phone’s memory, or from an account, or choose other sources.
Page 325: Email Settings
Email Settings Configure options for email accounts you set up on your phone. Tip: You can also access Email settings from the Email app. From home, tap Apps > Email > MORE > Settings. General Email Preferences 1. From home, tap Apps >...
Page 326  Add account: Add additional email accounts.  View as: View emails in Standard format, or as Conversations.  Auto fit content: Shrink email content to fit the screen. Content can still be viewed in detail by zooming in.  Notifications: Notifications for new emails display in the Status Bar.
Page 327 • Your name: Enter your name to be displayed in place of your email address when others receive your email. • Always Cc/Bcc myself: Choose options for sending a copy of emails you send to yourself, as a copy (Cc) or blind copy (Bcc). •...
Page 328: Internet Settings
• Exchange server settings: Configure the Domain\user name, Password, and other Exchange server settings. • Incoming server settings: Configure your incoming server. • Outgoing server settings: Configure your outgoing server. Internet Settings Configure Internet settings, to customize the browser to your preferences. Tip: You can also access Internet settings from the Internet app.
Page 329: Messages Settings
2. Tap Internet to configure options:  Homepage: Choose a homepage to display when you launch Internet.  Default search engine: Choose a default search engine.  My Auto fill profile: Manage your Auto fill profile.  Manual zoom: Override website requests to control zoom level ...
Page 330 1. From home, tap Apps > Settings > Applications 2. Tap Messages to configure settings:  Enhanced messaging: Enable enhanced messaging, such as group chat, and configure enhanced messaging options..  Notifications: When turned on, notifications for new messages display in the Status Bar. Tap the ON/OFF switch to turn the setting on, and then configure options: •...
Page 331  Backgrounds and bubbles: Choose backgrounds and text bubble styles.  Quick responses: Create and manage text phrases that you can add to messages.  Spam filter: When turned on, your phone blocks messages that may be spam, by filtering based on criteria you set.
Page 332: Phone Settings
Phone Settings Configure options for calling with your phone. Tip: You can also access Phone settings from the Phone app. From home, tap Phone > MORE > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Phone to configure options: ...
Page 333  Call rejection: Create and manage a list of phone numbers, to have your phone automatically reject calls you receive from those numbers. • Auto reject list: Enter telephone numbers, to reject calls from the numbers when Auto reject mode is turned on. •...
Page 334: Weather Settings
 More settings: Settings for TTY and Hearing Aids are located in this option. • TTY mode: A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Page 335 2. Tap Weather to configure options:  Unit: Select Celsius or Fahrenheit.  Auto refresh: Choose how often weather information is updated.  Use current location: Use your phone’s current location to get local weather information.  Weather notifications: Receive notifications when there is a chance of rain, snow, or hail. ...
Page 336: Wallpaper
Wallpaper You can change the wallpaper for the Home and Lock screens. Change the Wallpaper 1. From home, tap Apps > Settings > Wallpaper 2. Tap Home screen to open the drop-down list. Select the screens for which you want to change the wallpaper.
Page 337: Location Settings
4. Tap SET AS WALLPAPER to set the selected wallpaper for the screen or screens. If you've selected an image from Gallery, tap DONE to apply it as wallpaper.  Your wallpaper is changed. Location Settings Control apps’ access to your location, and configure location sources. Some apps may require one or more location services be turned on for full app functionality.
Page 338 2. Tap the ON/OFF switch beside Location to turn location services on or off. Location must be turned on to configure settings. When you turn Location on, you are allowing Google’s location service to collect anonymous location data. Some data may be stored on your phone, and collection may occur even when no apps are running.
Page 339: Lock Screen And Security Settings
Lock Screen and Security Settings The Lock screen settings let you set your method for unlocking your phone, customize Lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the Lock screen. The Security settings let you set encryption options, password visibility, administrator settings, and credential storage options.
Page 340: Screen Lock
Access Lock Screen and Security Options ■ From home, tap Apps > Settings > Lock screen and security  The Lock screen and security menu opens. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys, buttons, and touchscreen.
Page 341 Access Screen Lock Settings 1. From home, tap Apps > Settings > Lock screen and security  The Lock screen and security menu opens. 2. Tap Screen lock type.  The Screen lock settings menu opens. Settings...
Page 342 Use Swipe to Unlock the Screen ■ From the Screen lock type menu, tap Swipe to save the setting.  The screen lock is set. Use a Screen Unlock Pattern 1. From the Screen lock type menu, tap Pattern. Settings...
Page 343 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished.  The phone records the pattern. 3. Tap CONTINUE. 4. When prompted, draw the screen unlock pattern again, and then tap CONFIRM. ...
Page 344 5. Enter a backup PIN, tap CONTINUE, re-enter the PIN, and tap OK to save your screen unlock pattern.  The screen lock is set.  If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Page 345 Use a Screen Unlock PIN 1. From the Screen lock type menu, tap PIN. 2. Enter a PIN, tap CONTINUE, re-enter your PIN, and tap OK to save the setting.  The screen lock is set  If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Page 346: Disable The Screen Lock
2. Enter a password, tap CONTINUE, and then enter your password again to confirm it.  The screen lock is set.  If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Page 347 2. Tap Screen lock type.  The Screen lock settings menu opens. 3. Draw your unlock screen pattern, enter your PIN, or enter your password. 4. Tap None.  The screen lock is disabled. Settings...
Page 348: Easy Mode
Easy Mode Use your phone more easily with a simpler Home screen layout, larger default fonts throughout, and straightforward application interactions. Your phone offers two Home screen modes: ● Standard mode provides a conventional layout for apps and widgets on the Home screen. ●...
Page 349 2. Tap Easy mode, select the apps you want to see, and then tap DONE to save your selection. Return to Standard Mode 1. From home, tap the screen to the left and tap Settings > Easy mode Settings...
Page 350: Accessibility Settings
Tap Standard mode and then tap DONE. Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description Vision Configure accessibility features for vision. Hearing Configure accessibility features for hearing and sounds. Configure accessibility features for handling and interactions with the Dexterity and interaction phone.
Page 351 Accessibility Option Description Import and export your accessibility settings, or share them with other Manage accessibility devices. Services Configure other accessibility services, if installed. Access Accessibility Options 1. From home, tap Apps > Settings > Accessibility 2. Set available accessibility options. ...
Page 352: Vision Accessibility Settings
Vision Accessibility Settings Your phone offers many features to assist users who are blind or low-vision. 1. From home, tap Apps > Settings > Accessibility 2. Tap Vision to configure options:  Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to help blind and low-vision users.
Page 353: Hearing Accessibility Settings
 Dark screen: Keeps your phone’s screen turned off at all times. When Dark screen is enabled, double-press the Power key to turn the screen on or off while using your phone.  Rapid key input: Release your finger to enter a selection, instead of double-tapping it. By default, when you have Voice Assistant turned on, you must double-tap items on the screen to select them.
Page 354 Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with hearing aids.  Samsung subtitles (CC): Displays Samsung subtitles where available. Tap the ON/OFF switch to turn the option on or off, and then configure options. ...
Page 355: Dexterity And Interaction Settings
Dexterity and Interaction Settings Your phone offers many features to improve accessibility related to the way you interact with touch and movement. 1. From home, tap Apps > Settings > Accessibility 2. Tap Dexterity and interaction to configure options:  Assistant menu: Assistant menu can improve phone accessibility by providing quick access to important functions.
Page 356 • Tap the ON/OFF switch beside Assistant menu to turn the feature on or off. When you turn on Assistant menu, Single tap mode is also enabled. • Dominant hand: Choose whether the Assistant menu displays on the left or right side of the screen •...
Page 357: Configure Other Accessibility Settings
Configure Other Accessibility Settings Your phone offers many features to improve phone accessibility. 1. From home, tap Apps > Settings > Accessibility 2. Configure additional accessibility options:  Direct access: Access common accessibility settings from any screen by pressing the Home key rapidly 3 times in a row.
Page 358: Add Accounts
Add Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, tap Apps > Settings > Accounts 2. Tap Add account. ...
Page 359 3. Tap an account type and then follow the onscreen instructions to add the required account information.  The account is added to the accounts list. Manage Existing Accounts 1. From home, tap Apps > Settings > Accounts 2. Tap the account type to see the existing accounts. ...
Page 360: Backup And Reset
Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ● Your Samsung account ● Your Google Account ●...
Page 361 Access Backup and Reset Options 1. From home, tap Apps > Settings > Backup and Reset  The Backup and reset menu opens. 2. Set options.  The backup and reset settings are applied and saved.  If you are performing a Factory data reset, follow the prompts to confirm the data removal. The phone will erase all data and reboot.
Page 362 2. Read the factory data reset information page and tap RESET DEVICE. If prompted, enter your secure pattern, PIN, or password. 4. Tap DELETE ALL.  Your phone will power down and reset itself, which may take up to 10 minutes. ...
Page 363: Language And Input Settings
Set the language for your display and menus. Language Set the default method for entering text. Default keyboard Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Voice input Set your voice search options.
Page 364 Language: Tap a language to assign it.  Default keyboard: Tap an input method to set it as the default.  Samsung keyboard: Configure your keyboard options.  Google voice typing: Configure your options, including language detection.  Voice input: Tap a settings option and follow the onscreen instructions.
Page 365: Battery Settings
Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the Status Bar. 1. From home, tap Apps >...
Page 366: Power Saving Mode
Power Saving Mode Save battery power by activating Power saving mode, which reduces or turns off certain features to decrease battery consumption. Turn On Power Saving Mode 1. From home, tap Apps > Settings > Battery 2. Tap Power saving mode. 3.
Page 367: Ultra Power Saving Mode
4. Tap Start power saving to select when to activate the power saving measures, either immediately or at a given battery level. Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal Home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth.
Page 368 3. Tap the ON/OFF switch to enable Ultra power saving mode.  Ultra power saving mode is activated. Note: The first time you enable Ultra power saving mode, you will be prompted to read and agree to the terms and conditions. Tap the check box and then tap AGREE to continue. Turn Off Ultra Power Saving Mode ■...
Page 369: Storage Settings
Storage Settings The Storage settings menu lets you manage internal storage on your phone. Storage Settings Overview The storage settings menu allows you to configure the following options: Storage Device Description ● Total space: View the total space/free space in your phone’s memory. ●...
Page 370: Date And Time Settings
Access Storage Settings 1. From home, tap Apps > Settings > Storage 2. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options.
Page 371: Activate This Device
Access Date and Time Options 1. From home, tap Apps > Settings > Date and time 2. Set available date and time options.  Your date and time settings are applied and saved. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone.
Page 372: System Update
2. Follow the onscreen prompts to activate your phone or review your summary.  Your phone activates. If already activated on an account, you will see a usage and plan summary. System Update The System Update menu provides settings for keeping your phone up-to-date with the latest software. Access System Update ■...
Page 373: About Device
Review various types of important legal information, including Open Legal information source licenses, Google legal information, System WebView licenses, Wallpapers, Samsung legal information, and the Privacy Alert. Change the name of your device (other devices see this name when Device name using Hotspot or Bluetooth).
Page 374 About Device Item Description Check the phone’s kernel version. Kernel version Check the current phone build number. Build number Check the phone’s Security Enhanced for Android status. SE for Android stats Check the phone’s KNOX version. KNOX version Access About Device Options 1.
Page 375: For Assistance
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account.
Page 376: Sprint Support Services
● Shop for the latest Sprint phones. ● View available Sprint service plans and options. ● Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. From home, tap Phone >...
Page 377: Copyright Information
©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. ©2015 Samsung. Samsung, Galaxy, and S Voice are trademarks of Samsung Electronics Co., Ltd. Android, Chrome, Gmail, Google Maps, Play Music, Play Movies & TV, Play Books, Play Newsstand, Play Games, Drive, YouTube, Photos, Hangouts, Google Mobile Services, and Google Play are trademarks of Google, Inc.
Page 378: Index
Index 1Weather, 228 Launch connection, 157 4G, 152 Settings, 162 About Device, 364 Windows, 161 Accessibility Settings, 341 Calculator, 191 Accessory Port, 4 Calendar, 193 Accounts Add event, 193 Add new, 349 Settings, 312, 313 Manage, 350 Sync, 199 Settings, 349 Sync Exchange ActiveSync calendar, 201 Activation, 362 View events, 196...
Page 379 Share, 107 Read and reply, 125 Data Services, 152 Read messages, 126 Password, 366 Report phishing, 133 Status indicators, 156 Report spam, 133 User name, 154 Search, 131 Data Usage Settings, 276 Send message, 123 Date Settings, 361 Share pictures, 179 Default Applications, 311 Switch accounts, 135 Default Messaging App Settings, 296...
Page 380 Settings, 300 Notification Icons, 59 Rotate, 13 Notification Settings, 297 S Voice Notifications, 59, 304 Settings, 325 OneDrive, 221 Samsung Keyboard, 27 OneNote, 222 Save a Phone Number, 100 Pages Manager, 231 Screen Lock, 331 Phone Screen Timeout, 305 Dialer, 70...
Page 381 Settings, 259 Typing, 27 Overview, 259 Uber, 229, 231 Setup Screens, 15 Ultra Power Saving Mode, 358 Share US Dialing, 325 Contacts, 107 Vibration, 302 SIM Card, 252 Video (App), 222 Slide, 12 Video Camera Sound Settings, 297 Record video, 167 Speaker, 4 Videos Spread, 14...

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