Hisense 40H5B User Manual page 32

SYMPTOMS
Not getting all of my cable
channels on the television or I'm
only getting 13 channels.
[CH / V] don't work when I
set the Channel to Cable? They
work with the Air setting?
Remote control does not work.
NOTE
For usage in Mexico , operation of this equipment is subject to the following two conditions : 1 ) it is possible that
this device doesn't cause any detrimental interference and 2 ) this device must take any kind of interference,
including that which may cause its malfunctioning.
Disclaimer: Images throughout this document are for illustrative purposes only and may differ from the actual product.
Other Information
Check the cable connection for an incoming signal. Make sure the signal is coming
OK. Best way to confirm signal is to use another TV and/or contact your cable
company.
Reprogram your channels. Press [MENU] button on your TV remote control, change
Input Source setting to "Cable", then use "Auto Channels Search" to reprogram your
channels.
After switching to Cable, please auto program the channels. The TV will "remember" all
the channels then the TV will allow you to surf the channels with [CH /V] buttons.
Confirm that TV still has power and is operational.
Change the batteries in the remote control.
Check if the batteries are correctly installed.
Clean the front of the remote control (LED window).
If using a universal remote, be sure to select the TV mode on the remote.
If the remote still does not work:
• Remove and reinstall the batteries correctly to reset the remote or install new
batteries.
• Press the Power button to turn on the TV. With a universal remote if you have reset
or changed the batteries you will need to reprogram the remote for the other units.
Check if there is obstruction between the remote control and the TV.
TIP: If you have a digital camera / camera phone, you can aim the front of the remote
at camera lenses (at this time, the camera should set on camera mode, not play
mode). Observe the camera screen while pressing a button on the remote control; you
should see flashing light on the screen. If there is no light observed, the remote control
is not working. You need to repair or replace the remote control.
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POSSIBLE SOLUTIONS