Ford 2015 Focus Owner's Manual page 377

Issue
This is a cell phone-
dependent feature.
Possible cell phone
malfunction.
iPhone
Text messaging
is not working
on SYNC.
Focus (CEW) Vehicles Built From: 16-02-2015, CG3630en enGBR, Edition date: 01/2015, First Printing
SYNC
Cell phone issues
Possible cause
375
2
Possible solution
Try deleting your device from SYNC and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch off the auto download setting.
Check your cell phone's compatibility.
Try switching off your cell phone, resetting
it or removing the battery, then trying again.
• Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Make sure the connection status shows
Not Connected.
• Press the blue circle to enter the next
menu.
• Turn on Show Notifications.
• Turn on Sync Contacts.
Your iPhone is now set up to forward
incoming text messages to SYNC.
Repeat these steps for every other Sync
vehicle you are connected to.
Your iPhone will only forward incoming text
messages to SYNC if it is unlocked.
Replying to text messages using SYNC is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.