Warranty; Scope; Fault Reporting; Transferability - C-Max CM2 User Manual

CM2 Sidescan Sonar User Manual

24. WARRANTY

Scope

CM2 components manufactured by C-MAX are warranted for a period of 36 months from the date of dispatch.
Winches from third-party suppliers, all cables and all other items are warranted by C-MAX for satisfactory
operation for a period of 12 months from the date of dispatch.
MaxView software is warranted for a period of 36 months from the date of dispatch. Defects will be corrected
free of charge during this period.
Any item that fails because of a defect in design, material or workmanship will be repaired or replaced by C-
MAX without charge.
Limitations
C-MAX is not responsible for any consequential loss, nor for any failure caused by improper use, mishandling,
or unauthorised attempts at repair, nor for cosmetic or other damage which may reasonably be classed as
normal wear and tear.
In particular, if it is apparent from the condition of the CM2-WIN-300 winch that it has been abused or
overheated, then repair or replacement of winch components will not be covered under this warranty.

Fault Reporting

Faults must be reported to C-MAX within the warranty period, quoting the equipment serial number together
with a full, detailed description of the fault symptoms.
Returns
The agreement of C-MAX is required before items are returned to the Factory for inspection or repair. The
customer is responsible for adequate packing and insurance.

Transferability

The benefits of this warranty are fully transferred to the current legal owner of the equipment.