Brother MFC-L8650CDW Basic User's Manual page 133

Error Message
Jam Inside
Jam MP Tray
Jam Rear
Jam Tray1
Jam Tray2
Limit Exceeded
Log Access Error
No Belt Unit
No Drum Unit
No HUB Support
No Paper
No Permission
No Response/Busy
Cause
The paper is jammed inside the
machine.
The paper is jammed in the
multi-purpose tray of the
machine.
The paper is jammed in the
back of the machine.
The paper is jammed in the
paper tray of the machine.
The number of pages you are
allowed to print has been
exceeded. The print job will be
cancelled.
The machine could not access
the print log file in the server.
The belt unit is not installed
correctly.
The drum unit is not installed
correctly.
A USB hub device is
connected to the USB direct
interface.
The machine is out of paper in
the paper tray, or paper is not
correctly loaded in the paper
tray.
Printing colour documents is
restricted by Secure Function
Lock. The print job will be
cancelled.
The number you dialled does
not answer or is busy.
Action
See Paper is jammed inside the machine
on page 136.
See Paper is jammed in the multi-purpose tray
on page 132.
See Paper is jammed at the back of the
machine on page 134.
See Paper is jammed in the Paper Tray 1 or
Tray 2 on page 133.
Contact your administrator to check your
Secure Function Lock Settings.
Contact your administrator to check the Store
Print Log to Network settings.
For more information, see Software and
Network User's Guide.
Reinstall the belt unit, (see the steps in
Replacing the belt unit on page 87).
Reinstall the drum unit, (see the steps
in Replacing the drum unit on page 81.)
Disconnect the USB hub device from the USB
direct interface.
Do one of the following:
 Refill paper in the paper tray. Make sure the
paper guides are set to the correct size.
 Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller.
(See Cleaning the paper pick-up rollers
on page 115)
Contact your administrator to check your
Secure Function Lock Settings.
Verify the number and try again.
Troubleshooting
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