Epson OFFICE 620F Basic Operation Gude
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Basic Operation Guide

- for use without a computer -

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Summary of Contents for Epson OFFICE 620F

  • Page 1: Basic Operation Guide

    Basic Operation Guide - for use without a computer -...
  • Page 2: Table Of Contents

    Paper Jam - Automatic Document Feeder ..................62 Selecting Paper ..............................10 Print Quality/Layout Problems ........................63 Loading Paper ..............................11 Faxing Problems ..............................64 Placing Originals ...............................13 Contacting Epson Support ..........................65 Automatic Document Feeder (ADF) ....................13 Index ..................................67 Document Table ............................14 Copying Copying Photos or Documents ........................16 Copy Menu List ..............................18...
  • Page 3: About This Guide

    Seiko Epson Corporation. The information contained herein is designed only for use with this product. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and...
  • Page 4: Important Safety Instructions

    Important Safety Instructions Make sure the power cord Place the printer near a wall Use only the power cord that Use only the type of power Do not let the power cord Do not open the scanner unit meets all relevant local safety outlet where the power cord comes with the printer.
  • Page 5: Protecting Your Personal Information

    Protecting Your Personal Information For New Zealand users This product allows you to store names and telephone General warning numbers in its memory even when the power is turned off. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network.
  • Page 6: Guide To Control Panel

    Guide to Control Panel Control panel design varies by area. Turns on/off printer. Selects Copy/Fax mode. Shows the wireless LCD screen shows the Displays detailed settings Cancels/returns to the network status. menu items. for each mode. previous menu. (WorkForce 325 only) u, d, l, r, OK B&W Color...
  • Page 7 Auto Answer Specifies the date/time or the number of copies, as well as fax numbers. Press repeatedly to switch between uppercase/ Turns auto answer on/off. lowercase or numbers. Press 1 symb to enter !#%&’()P+,-./:;=?@_~. Speed Dial/Group Dial Redial/Pause Displays speed dial/group dial lists. Press again Displays last number dialed.
  • Page 8: Using The Lcd Screen

    Using the LCD Screen When Turning Off the Power When the power is turned off, the following data stored in the product’s temporary memory is erased. Use u or d to set the Press u or d to select Press r to enter the number of copies.
  • Page 9: Handling Paper And Originals

    Handling Paper and Originals...
  • Page 10: Selecting Paper

    Loading capacity on this paper... Type on the LCD (sheets) screen Plain paper Plain paper [12 mm] *¹ *² Epson Bright White Plain paper Ink Jet Paper Plain paper Epson Premium Ink Jet Plain Paper Matte Epson Matte Paper Heavyweight...
  • Page 11: Loading Paper

    Loading Paper See the online User’s Guide when using Legal size paper. Open and slide out. Flip forward. Do not load paper above the H arrow mark inside the edge guide. Pinch and slide. Load printable side up. Fit.
  • Page 12 Do not use paper with binder Align the edges of the paper holes. before loading.
  • Page 13: Placing Originals

    Placing Originals Usable originals Automatic Document Size A4/Letter/Legal Feeder (ADF) You can load your original Type Plain paper documents in the ADF to copy, scan, or fax multiple pages quickly. Weight 75 g/m² to 95 g/m² Capacity 30 sheets or 3 mm or less (A4, Letter) /10 sheets (Legal) To prevent paper jams avoid...
  • Page 14: Document Table

    When you use the copy function with the automatic document feeder, the print settings are fixed at Reduce/Enlarge - 100%, Paper Type - Plain Paper, and Paper Size - A. The print out is cropped if you copy an original larger than Insert the originals face-up.
  • Page 15: Copying

    Copying...
  • Page 16: Copying Photos Or Documents

    Copying Photos or & 11 & 13 Documents Load paper. Place original horizontally. Enter the Copy mode. & 18 Make sure you set the Paper Size and Paper Type. Set the number of copies. Enter the copy settings menu. Select the appropriate copy settings.
  • Page 17 Finish the settings. Start copying.
  • Page 18: Copy Menu List

    *2 Select the amount the image is expanded when printing Borderless photos. *3 OFFICE 620F/WorkForce 320 only. *4 WorkForce 325 only.
  • Page 19: Faxing

    Faxing...
  • Page 20: Connecting To A Phone Line

    Connecting to a Using the phone line Phone Line for fax only Connect phone cable leading from telephone wall jack to LINE port. If you do not connect an external telephone to the product, make sure you turn on auto answer. Otherwise, you cannot receive faxes. Turn on auto answer.
  • Page 21: Sharing Line With Phone Devices

    Sharing line with phone devices Connect phone cable leading from telephone wall jack to LINE port. Remove the cap. See the following for other connection methods. Connect a phone or answering machine to the EXT. port.
  • Page 22 Connecting to DSL Connecting to ISDN (one phone number) Connecting to ISDN (two phone numbers) For details, see the documentation that came with your devices. Telephone wall jack Splitter DSL modem ISDN wall jack Terminal adapter or ISDN router...
  • Page 23: Checking The Fax Connection

    & 11 Checking the fax connection Load A4-size plain paper. Enter the Fax mode. Enter the fax settings menu. If any errors are reported, try the solutions in the report. Select Fax Settings. Select Check Fax Connection. Print the report.
  • Page 24: Setting Up Fax Features

    Setting Up Fax You can create a speed dial list allowing you to select them quickly when Setting up speed dial faxing. Up to 60 combined speed dial and group dial entries can be registered. Features entries Enter the Fax mode. Enter the fax settings menu.
  • Page 25 To edit or delete an entry, select Entries No.01 to 05 can be Edit or Delete. accessed from the one-touch dial buttons. & 6 Select Create. Select the number for the entry. & 6 & 6 To separate phone numbers, enter To add another entry, repeat steps a space by pressing r.
  • Page 26: Setting Up Group Dial Entries

    You can add speed dial entries to a group, allowing you to send a fax to Setting up group dial multiple recipients at the same time. Up to 60 combined speed dial and group dial entries can be registered. entries Enter the Fax mode.
  • Page 27 & 6 To edit or delete an entry, select Edit or Delete. Select the number for the entry. Enter a name, then register. Select the entries to register. To cancel a selection, press the “P” You can register up to 30 entries to To add another entry, repeat steps button again.
  • Page 28: Creating Header Information

    You can create a fax header by adding Creating header information such as your phone number or name. information Make sure you have set the time & 52 correctly. Enter the Fax mode. Select Fax Settings. Select Header. Select Fax Header. Enter the fax settings menu.
  • Page 29 & 6 & 6 Select Your Phone Number. Enter your fax header. Register. Enter the phone number. Press the “#” button to enter a To separate phone numbers, enter a space by pressing r. You cannot plus sign (+) which represents the international call prefix.
  • Page 30: Sending Faxes

    Sending Faxes & 13 Entering or redialing a fax number Place your original. Enter the Fax mode. & 6 To separate phone numbers, enter To display the last fax number you a space by pressing r. used, press Redial/Pause button. Enter a fax number.
  • Page 31 To change fax settings, press You can also use one-touch dial x and enter the new settings. button or Speed Dial/Group Dial & 44 button. & 32 Select. Repeat steps C through E. To delete an address, select the If the fax number is busy or there is some problem, this product redials address using u/d, press OK, and automatically after one minute.
  • Page 32: Using Speed Dial/Group Dial

    & 13 & 6 Using speed dial/ group dial Place your original. For first five entries, select and proceed. For entry No.6 or higher, go to C. & 6 Press Speed Dial/Group Dial button again to switch the list. Enter the Fax mode. Display the appropriate list.
  • Page 33 To change fax settings, press You can also use numeric keypad & 30 x and enter the new settings. or Redial/Pause button. & 44 Select. Repeat steps B through F. To delete an address, select the If the fax number is busy or there is some problem, this product redials address using u/d, press OK, and automatically after one minute.
  • Page 34: Sending A Fax At A Specified Time

    & 13 To fax the first five speed/group dial Sending a fax at a entries, press one-touch dial button, OK, then go to step D. specified time Make sure you have set the time & 52 correctly. Place your original. &...
  • Page 35 & 6 Select Send Fax Later. Select On, then proceed. Enter the fax settings menu. Enter the time to send, then register. Change other fax settings if Until the scanned data is sent at & 44 necessary. the specified time, you cannot send another fax.
  • Page 36: Fax From A Connected Phone

    & 13 If the recipient has the same number for both phone and fax, you can send a Fax from a connected fax after talking over the phone without hanging up. phone Place your original. Select Send. Dial the number from the phone. Start sending.
  • Page 37: Receiving Faxes

    Receiving Faxes Before receiving a fax, load A4-size plain paper. & 11 You can change the ring alert & 44 settings. Receiving faxes automatically When an answering machine Depending on the region, Rings to Answer may be unavailable. is connected directly to this product, make sure you set Rings to Answer correctly using the following procedure.
  • Page 38 Enter the Fax mode. Enter the fax settings menu. Select Fax Settings. Select Communication. Select more rings than needed for When you receive a call and the the answering machine to pick up. other party is a fax, the product If it is set to pick up on the fourth receives the fax automatically ring, set the printer to pick up on...
  • Page 39: Receiving Faxes Manually

    If your phone is connected to this product, you can receive a fax after a Receiving faxes connection is made. manually Turn off auto answer. Pick up the phone when it rings. When you hear a fax tone, select Start receiving. Hang up the phone.
  • Page 40: Polling To Receive A Fax

    Print the fax data. This allows you to receive a fax from Polling to receive a fax the fax information service you have called. Enter the Fax mode. Enter the fax settings menu.
  • Page 41 & 6 Select Fax Mode. Select Pollrecv. Proceed. Enter the fax number. You can also use one-touch dial button, Speed Dial/Group Dial button or Redial/Pause button to enter the fax number. Start receiving. Print the fax data.
  • Page 42: Printing Reports

    Printing Reports Select Fax Settings. Enter the Fax mode. Enter the fax settings menu. & 44 If you select Fax Log then View, use u/d to select date/time, then press r to view. Select Print Report. Select an item. Print the report.
  • Page 43: Faxing From A Pc

    For details, see the Fax Utility online help. Use the following procedure to run the utility. Click the start button (Windows 7 and Vista) or click Start (Windows XP), point to All Programs, select Epson Software, and then click Fax Utility.
  • Page 44: Fax Menu List

    Fax Menu List *1 Settings for transmitted faxes. Press x again to finish setting. *2 Settings for received faxes. Menu items and values may differ depending on the region. *3 Prints or displays the communication log. Fax settings menu *4 Prints a communication log for the previous transmission or the previous polling results received.
  • Page 45: Maintenance Menu

    Maintenance Menu...
  • Page 46: Checking The Ink Cartridge Status

    Checking the Ink Cartridge Status Select Maintenance. Enter the Copy mode. Enter the copy settings menu. Cyan Yellow Magenta Black Ink is low. Select Ink Levels. Check and return.
  • Page 47 You can replace ink cartridges even if they are not expended. Press x, Epson cannot guarantee the quality or reliability of non-genuine ink. If select Maintenance, and press OK. Select Ink Cartridge Replacement, non-genuine ink cartridges are installed, the ink cartridge status may not and press OK.
  • Page 48: Checking/Cleaning The Print Head

    Checking/Cleaning & 11 the Print Head Print head cleaning uses some ink from all cartridges, so clean the print head only if quality declines. Load A4-size paper. Enter the Copy mode. Enter the copy settings menu. Select Maintenance. Select Nozzle Check and then start.
  • Page 49 Finish head cleaning. Return to Copy mode. If quality does not improve after cleaning four times, leave the printer on for at least six hours. Then try cleaning the print head again. If quality still does not improve, contact Epson support.
  • Page 50: Aligning The Print Head

    Aligning the Print & 11 Head Load A4-size paper. Enter the Copy mode. Enter the copy settings menu. Select Maintenance. Select Head Alignment. Print patterns. Select the most solid pattern.
  • Page 51 Select the pattern number for #1. Return to Copy mode. Repeat step H for other patterns.
  • Page 52: Setting/Changing The Time And Region

    Setting/Changing the Time and Region Select Maintenance. Enter the Copy mode. Enter the copy settings menu. & 6 Select Date/Time. Select the date format. Set the date. Select the time format.
  • Page 53 & 6 Use u or d to select AM or PM. If you want to set Country/ Region, go to step I. Select Country/Region. Set the time. To select daylight saving time, The incorrect time may be set Daylight Saving Time to On. displayed especially after a power &...
  • Page 54: Maintenance Menu List

    Maintenance Menu Copy/Fax and then press x to enter the settings menu. Then press Press u or d to select Maintenance. List Press x to finish setting. Maintenance menu settings Ink Levels Nozzle Check Head Cleaning Head Alignment Ink Cartridge Replacement Sound On, Off LCD Contrast...
  • Page 55 Solving Problems...
  • Page 56: Error Messages

    See your documentation. The printer’s ink pads are nearing the end of their service life. Contact Epson support to replace ink pads before the end of Please contact Epson Support. their service life. When the ink pads are saturated, the printer stops and Epson support is required to continue printing.
  • Page 57: Replacing Ink Cartridges

    Ink cartridges with low ink status may not be used when reinserted. Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain...
  • Page 58 Check the color to replace. Proceed. Open. Never open the cartridge cover while the print head is moving. Open. Pinch and remove. Shake new cartridge.
  • Page 59 Be careful not to break the hooks on the side of the ink cartridge. Remove the yellow tape. Insert and push. Close. If you find it difficult to close If you had to replace an ink the cover, press down on each cartridge during copying, to cartridge until it clicks into place.
  • Page 60: Paper Jam

    Paper Jam Paper Jam - jammed inside 1 Proceed. Open. If paper still remains near the sheet feeder, gently pull it out. Remove. Close.
  • Page 61: Paper Jam - Jammed Inside 2

    Paper Jam - jammed inside 2 Check the message. Open. Remove. If paper still remains near the sheet feeder, gently pull it out. Close. Turn off.
  • Page 62: Handling Paper And Originals Paper Jam - Automatic Document Feeder

    Paper Jam - Automatic Document Feeder If you do not open the ADF cover, the printer may be damaged. Proceed. Open. Remove. Open. Remove. Close.
  • Page 63: Print Quality/Layout Problems

    For best results, use up ink cartridge within six months of opening the package. & 57 Try to use genuine Epson ink cartridges and paper recommended by Epson. If a moiré (cross-hatch) pattern appears on your copy, change the Reduce/Enlarge setting or shift the position of your original.
  • Page 64: Faxing Problems

    Faxing Problems Try the following solutions in order from the top. Problems Solution No. Cannot send fax ABCDHI Cannot receive fax ABEHI Quality problems (when sending) Quality problems (when receiving) Answering machine does not pick up voice calls Incorrect time Solutions Make sure the phone cable is connected correctly and check that the phone line works.
  • Page 65: Contacting Epson Support

    If you cannot solve the problem using the troubleshooting information, contact Epson support services for assistance. You can get Support the contact information for Epson support for your area in your online User’s Guide or warranty card. If it is not listed there, contact the dealer where you purchased your product.
  • Page 67: Index

    Index Last Transmission Report ..............44 Layout .......................18 ADF ......................13 LCD Contrast ..................54 Auto Answer ...................20 Automatic Document Feeder (ADF) ..........13 Maintenance ..................54 Auto Reduction ..................44 Network Settings ................18.44 beep ......................54 Nozzle Check ..................54 Borderless/With Border ..............18 number of rings ................37.38.44 Buttons, Control Panel ...............6.8 one-touch dial button ..............
  • Page 68 Available ink cartridge sizes vary by area. Getting more information. Black Cyan Magenta Yellow Epson ME OFFICE 620F WorkForce 320 WorkForce 325 Copyright © 2010 Seiko Epson Corporation. All rights reserved. Printed in XXXXXX...

This manual is also suitable for:

Workforce 320Workforce 325

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