Troubleshooting - Samsung rf62qepn User Manual

troubleshooting

PROBLEM
The Refrigerator does
not work at all or it does
not chill sufficiently.
The food in the
Refrigerator is frozen.
You hear unusual noise
or sounds.
The front corners and
horizontal hinged section
of the appliance are hot
and condensation is
occurring.
Ice Maker is not
producing ice.
You hear water bubbling
in the Refrigerator.
There is a bad smell in
the Refrigerator.
Frost forms on the walls
of the Freezer.
SOLUTION
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct
temperature?
Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator so close to the wall that air cannot keep
circulating? (Refer to page 16 for the best location.)
• Is the temperature control on the display set to the correct
temperature?
Try setting it to a warmer temperature.
• Is the temperature in the room too low?
• Did you store the food too close to the air vent at the back of the
refrigerator? Move the food away from the air vent.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and therefore
keeping air from circulating?
• Was anything dropped behind or under the refrigerator?
• A "ticking" sound is heard from inside the refrigerator. It is normal and
occurs because various accessories are contracting or expanding
according to the temperature of the refrigerator interior.
• When the automatic ice maker is on, ice is made in the ice container.
After the ice is made, the container inverts and the ice falls into the
storage compartment and water flows through the water valve. These
operations cause noise at regular intervals, but that noise is normal.
• Some heat is normal as anti-condensators are installed in the horizontal
hinged section of the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave
the door open for a long time.
• Did you wait for 12 hours after installation of the water supply line
before making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the freezer temperature too warm? Try setting the freezer
temperature lower.
• This is normal. The bubbling comes from the refrigerator coolant liquid
circulating through the refrigerator.
• Check for spoiled food.
• Foods with strong odors (for example, fish) should be tightly covered.
• Clean out your freezer periodically and throw away any spoiled or
suspicious food.
• Is the air vent blocked? Remove any obstructions so air can circulate
freely.
• Allow sufficient space between the foods stored for efficient air
circulation.
• Is the freezer drawer closed properly?
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