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Samsung RF65A967FB1/EU User Manual

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Refrigerator
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Free Standing Appliance

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Summary of Contents for Samsung RF65A967FB1/EU

  • Page 1 Refrigerator User manual Free Standing Appliance...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols and precautions: Important safety precautions Severe warning signs for transportation and site Critical installation warnings Installation cautions Critical usage warnings Usage cautions Cleaning cautions Critical disposal warnings Additional tips for proper usage Instructions about the WEEE Installation...
  • Page 3 Appendix Safety Instruction Install Instruction Temperature Instruction Information for model and ordering spare parts English 3...

  • Page 4: Safety Information

    Safety information Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. What you need to know about the safety instructions •...
  • Page 5 • Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately. - Failing to do so may result in fire or explosion. •...

  • Page 6: Important Safety Symbols And Precautions

    Safety information Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage.

  • Page 7: Important Safety Precautions

    Important safety precautions Warning; Risk of fire / flammable materials WARNING • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. •...
  • Page 8 • If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself. - Contact a Samsung service center. - Use only the LED Lamps provided by the manufacturer or its service agents.
  • Page 9 • To get the best energy efficiency of this product, please leave all shelves, drawers and baskets on their original position. How to minimize the energy consumption • Install the appliance in a cool, dry room with adequate ventilation. • Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (radiator, for example).

  • Page 10: Severe Warning Signs For Transportation And Site

    Safety information This appliance is intended to be used in household and similar applications such as - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments; - bed and breakfast type environments;...

  • Page 11: Critical Installation Warnings

    Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
  • Page 12 - Deteriorated insulation of electrical parts may cause an electric shock or fire. • If any dust or water is in the refrigerator, pull out power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire. English...
  • Page 13 • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. - This may result in an electric shock, fire, problems with the product, or injury. •...

  • Page 14: Installation Cautions

    Safety information Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. - If your refrigerator is not level, cooling efficiency and durability can be declined. • Allow the appliance to stand for 2-3 hours before loading foods after installation and turning on.
  • Page 15 • If you smell pharmaceutical or smoke, pull out power plug immediately and contact your Samsung Electronics service center. • If any dust or water is in Refrigerator, pull out power plug and contact your Samsung Electronics service center.
  • Page 16 Safety information • Do not let children step on a drawer. - The drawer may break and cause them to slip. • Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter inside the refrigerator.
  • Page 17 • Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury. Do not put a container filled with water on the appliance.
  • Page 18 - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center. - Failing to do so may result in an electric or fire hazards.

  • Page 19: Usage Cautions

    Usage cautions CAUTION • Do not refreeze thawed food. - Frozen and thawed food will develop harmful bacteria faster than fresh. - The second thaw will break down even more cells, leaching out moisture and changing the integrity of the product. •...
  • Page 20 - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.

  • Page 21: Cleaning Cautions

    • Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water). - Do not fill the tank with tea or a sports drink. This may damage the refrigerator. • Be careful that your fingers are not caught in. •...
  • Page 22 Safety information • Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug. - Otherwise, there is a risk of fire or electric shock. •...

  • Page 23: Critical Disposal Warnings

    Critical disposal warnings WARNING • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. • R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator.

  • Page 24: Additional Tips For Proper Usage

    Safety information Additional tips for proper usage • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last. - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures.

  • Page 25: Instructions About The Weee

    This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com...

  • Page 26: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...

  • Page 27: Refrigerator At A Glance

    Refrigerator at a glance The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country. Type A English 27...
  • Page 28 Installation Type B English...
  • Page 29 • Moisture may form at times on the vertical hinged section. • If you close a door forcefully, the other door may open. • If the internal or external LED lamp is out of order, contact a local Samsung service center.
  • Page 30 Installation Door bins Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly. NOTE The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.

  • Page 31: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a site The site must: • Have a solid level surface without carpeting or flooring that may obstruct ventilation • Be out of direct sunlight • Have adequate room for opening and closing the door •...
  • Page 32 Installation Clearance See the following figures and tables for installation space requirements. RF65* RF65* (BESPOKE) Depth “A” 723 mm 731 mm Width “B” 912 mm 912 mm Height “C” 1797 mm 1797 mm Overall Height 1825 mm 1853 mm “D” RF65* RF65* (BESPOKE) more than 50 mm recommended...
  • Page 33 STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance. NOTE To prevent floor damage, make sure the front leveling legs are in the upright position. • The surface you install the refrigerator on must support a fully loaded refrigerator.
  • Page 34 Installation STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 42 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
  • Page 35 2. Disconnect the two wire connectors on the left door. The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, any of the doors may fall and cause physical injury.
  • Page 36 Installation 6. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. 7. Gently pull up the door vertically to remove. Do not apply excessive force to the door.
  • Page 37 Detach the freezer doors CAUTION • Be sure to remove the fridge doors before removing the freezer doors. • Use caution when disconnecting the bottom connectors. 1. Open the freezer door. 2. Use a Phillips screwdriver to remove the screw holding the cover (A). - This step only applies to the right side freezer door (Cool Select+ door).
  • Page 38 Installation 5. To prevent contact with the middle hinge, slightly tilt the door to the front, and then lift it up to remove. 6. Repeat steps 1-5 for the other door, except for steps 2 and 3. To reattach the freezer doors CAUTION •...
  • Page 39 2. While pressing the hinge shaft down, position the door so that the hinge shaft is below the shaft hole in the middle hinge. Release the hinge shaft so that it enters the shaft hole. 3. With the door open, connect the bottom connectors in the direction of the arrows.
  • Page 40 Installation To reattach the fridge doors 1. While holding the door open by more than 90 degrees, insert the shaft on the middle hinge into the hole on the bottom of the door. 2. Put the top hinge into position on the top of the refrigerator, and then insert the hinge shaft into the top hole of the door.
  • Page 41 5. Connect the wire connectors. CAUTION • Make sure the wire connectors are connected properly. Otherwise, the display will not operate. 6. Connect the water tube. - This step does not apply to the models without the AutoFill pitcher and the water dispenser. CAUTION •...
  • Page 42 Installation STEP 4 Leveling the refrigerator CAUTION • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Leveling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
  • Page 43 STEP 5 Adjust the door height Adjusting the height with the height lever (applicable models only) • Before aligning the door height, make sure the refrigerator is level. Use the leveling legs for this purpose. • You can use the height lever at the bottom of the right-side door of the fridge.
  • Page 44 Installation Adjusting the height with the snap rings For the models with the height lever on the right-side door of the fridge, use the snaps rings only if you cannot align the doors with the height lever. NOTE The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).
  • Page 45 Adjusting the freezer door height (applicable models only) • Before aligning the door height, make sure the refrigerator is level. Use the leveling legs for this purpose. • You can adjust the height of both freezer doors using the lever located at the bottom hinge.
  • Page 46 • Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.
  • Page 47 This may damage the refrigerator. To repair the water line CAUTION The waterline must be repaired by a qualified professional. If you encounter a water leak, contact a local Samsung service centre or the installer of the waterline. English 47...
  • Page 48 Installation STEP 7 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3.

  • Page 49: Operations

    Operations Control panel 01 Display Displays the menu, settings, and other information. • When the display is off, tap any button to wake up the display. • Tap to navigate left and right. 02 Buttons • Tap to confirm your selection. •...
  • Page 50 Operations Menu descriptions • You can set the fridge temperature from 1~7 °C or set the Power Cool function. • Power Cool speeds up the cooling process at Fridge maximum fan speed. The fridge keeps running at full speed for two and a half hours and then returns to the previous temperature.
  • Page 51 • You can set the Flex Crisper mode from one of the following modes. - Fridge: The temperature sets to the same temperature as the fridge. - Meat/Fish: Select this mode to store meat and fish fresh. (We recommend setting the fridge temperature below 3 °C to store meat and fish Flex Crisper * fresher in the Flex Crisper)
  • Page 52 Operations You can change the settings for the following functions. to select the menu, and then tap confirm. Filter Reset *: When you get the filter replacement message on the display, select this menu, and replace the filter according to onscreen instructions. More Options Temp.

  • Page 53: Smartthings

    • To configure the wireless access point (AP) settings, see the user manual of the AP (router). • Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is recommended.) • Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators.
  • Page 54 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
  • Page 55 Category Item Description Displays the desired temperature setting of the Fridge temperature fridge. Displays the desired temperature of the Freezer temperature freezer. Monitoring Cool Select+ settings Displays the settings of the Cool Select+. Detects abnormal operations of the Diagnosis refrigerator. Checks the accumulated power consumption of Energy monitoring the refrigerator for the last 180 days.

  • Page 56: Special Features

    Operations Special features Water pitcher (Autofill Pitcher) (applicable models only) Cold, purified water is always ready in the AutoFill Pitcher. You can put tea or fruits in the infuser to enjoy the various infused water you like. 01 Lid 02 Infuser holder 03 Infuser 04 Body To fill the Water pitcher...
  • Page 57 CAUTION Make sure the water pitcher fits in the water pitcher holder. 5. To drink tea, open the Beverage Center door (Type A) or the left door of the fridge (Type B), and then detach the water pitcher. Pull it straight out. A.
  • Page 58 If the alert message does not disappear after draining, there might be a system failure. Contact your local Samsung service center. A. Type A models B. Type B models English...
  • Page 59 Water dispenser (applicable models only) To dispense chilled water, open the Beverage Center and press the dispenser lever. NOTE • The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever again. •...
  • Page 60 Operations Auto Ice maker (applicable models only) The refrigerator has a built-in ice maker that automatically dispenses ice. • The overall design and/or accessories may differ with the model. • This product has two types of ice makers. Ice making After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice.
  • Page 61 Ice / Ice Bites ) off. • If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center. • Do not put food in the ice bucket. The frozen food may damage the ice maker, especially when you open or close the door.
  • Page 62 Operations 4. When the water freezes into ice cubes, turn the ice tray handle clockwise to empty the ice cubes into the ice box. Repeat this until all the ice cubes are emptied into the ice box. 5. To remove the ice box, gently lift up and pull out.

  • Page 63: Maintenance

    Maintenance Handling and care Ice bucket (applicable models only) If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. CAUTION • To prevent injury, make sure to clean up any ice or water that has fallen on the floor. •...
  • Page 64 Maintenance 3. While slightly twisting the infuser, pull it out of the sealed mouth. 4. Clean the infuser with neutral agents and running water. Rinse and dry well. 5. Reassemble the Autofill pitcher in the reverse order of disassembly. CAUTION The water pitcher and lid are not microwave safe and can melt or deform if exposed to heat (including hot water).
  • Page 65 Fridge shelves The appearance of the shelves differs by model. • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and pull out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf.
  • Page 66 Maintenance Door bins • To remove the door bin, hold the front sides of the bin, and then gently lift up to remove. • To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it fits snugly.

  • Page 67: Cleaning

    Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

  • Page 68: Replacement

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
  • Page 69 - To prevent water leaks from the filter opening, pull the cartridge straight out while removing it. 5. Insert a new filter cartridge. Use only Samsung-provided or approved filters. 6. Turn the cartridge knob clockwise to lock into place. 7. Close the filter cartridge cover.
  • Page 70 To purchase a new water filter, contact a local Samsung service center. LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service center. WARNING • The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock.

  • Page 71: Troubleshooting

    Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution • Power cord is not plugged • Properly plug in the power in properly.
  • Page 72 Troubleshooting Odors Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. Refrigerator has odors. • Make sure strong smelling • Food with strong odors. food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the •...
  • Page 73 Water/ice (dispenser models only) Symptom Possible causes Solution • Make sure the water Water flow is weaker • Water pressure is too low. pressure is between 206- than normal. 861 kPa. • The ice maker function is Ice maker makes a activated, but the water •...
  • Page 74 • Water line is not connected properly or water supply is not on. Water does not dispense. • Use only Samsung-provided or approved filters. • A third-party water filter • Unapproved filters may was installed. leak and damage the refrigerator.

  • Page 75: Do You Hear Abnormal Sounds From The Refrigerator

    Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting.
  • Page 76 Troubleshooting • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

  • Page 77: Smartthings

    • The old Samsung Smart Refrigerator app cannot connect with fails to operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. The SmartThings app •...

  • Page 78: Open Source Announcement

    Open Source Announcement The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP2_0/seq/0 leads to open source license information as related to this product. English...
  • Page 79 Appendix Safety Instruction • For the most efficient use of energy, please keep the all inner fittings such as baskets, drawers, shelves and ice cube tray on the position supplied by manufacturer. • This refrigerating appliance is not intended to be used as a built-in appliance. Install Instruction For refrigerating appliances with climate class Depending on the climate class, This refrigerating appliance is intended to be used at...
  • Page 80 Appendix Temperature Instruction Recommended Temperature The optimal temperature setting for food storage: • Fridge: 3 °C • Freezer: -19 °C NOTE The optimal temperature setting of each compartment depends on the ambient temperature. Above optimal temperature is based on the ambient temperature of 25 °C. Power Cool Power Cool speeds up the cooling process at maximum fan speed.
  • Page 81 Placement of Foods Shelves should be adjustable to accommodate a variety of Shelves packages. Sealed crisper drawers provide an optimal storage environment for fruits and vegetables. Vegetables require higher humidity conditions while fruits require lower Specialized compartment humidity conditions. (applicable models only) Crispers are equipped with controls devices to control the humidity level.
  • Page 82 Appendix Meat Product Refrigerator Freezer Fresh roasts, steaks, chops 3-4 days 2-3 months Fresh ground meat, stew meat 1-2 days 3-4 months Bacon 7 days 1 month Sausage, Raw from pork, beef, 1-2 days 1-2 months turkey Poultry / Eggs Product Refrigerator Freezer...
  • Page 83 24 Months. • Relevant information for ordering spare parts, directly or through other channels provided by the manufacturer, importer or authorized representative • You can find professional repair information on http://samsung.com/support You can find user servicing manual on http://samsung.com/support. English 83...
  • Page 84 NOTE Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and with the relevant statutory requirements in the UK. The full text of the EU declaration of conformity and the UK declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go...

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