❑ Troubleshooting
Check the following if the product does not operate properly. If a problem cannot
be resolved with this troubleshooting guide, please contact your nearest Samsung
customer service center (1588-3366).
■ Screen
TV Issues
The screen is
◀
completely blue or
black.
The screen is blank.
Possible Causes
•
AV may be selected as the input
source.
•
The antenna cable may be
disconnected or may not be
connected properly.
•
AV may be selected as the input
source on the TV.
•
Press TV/외부입력 on the remote control
to change the input source to TV.
•
Check the antenna connection status.
•
Press TV/외부입력 on the remote control
to change the input source to TV.
•
Contact your wired or cable broadcasting
service provider. (If you are using a
community antenna broadcasting system,
contact your building administration office.)
English
Solutions
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