Troubleshooting Guide; Requirements Before Contacting Samsung Customer Service Centre; Testing The Product; Checking The Resolution And Frequency - Samsung RM40D User Manual

Chapter 13

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Centre

Testing the Product

Before calling Samsung Customer Service
Centre, test your product as follows. If
the problem persists, contact Samsung Check if your product is operating normally by using the product test function.
Customer Service Centre.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1
2
3
If the screen remains blank, check the PC
system, video controller and cable.
4

Checking the Resolution and Frequency

Not Optimum Mode
Power off both the PC and product.
Disconnect all the cables from the product.
Power on the product.
No Signal
If is displayed, the product is operating normally.
will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).
124