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Samsung RM40D User Manual

Smart signage tv
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SMART Signage TV
User Manual
RM40D RM48D
The color and the appearance may differ depending on the product, and the
specifications are subject to change without prior notice to improve the
performance.
Recommended hours of use per day of this product is under 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
BN46-00439B-00

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Summary of Contents for Samsung RM40D

  • Page 1 SMART Signage TV User Manual RM40D RM48D The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. Recommended hours of use per day of this product is under 16 hours.

  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source If the input source is TV, HDMI1, HDMI2 or AV Device Backlight / Contrast / Brightness / Sharpness / Copyright Colour / Tint (G/R) Before Connecting Safety Precautions Picture Size Pre-connection Checkpoints Symbols...
  • Page 3 Table of contents Edit Channel Network Dynamic Backlight Picture Off Edit Favorites Network Status Reset Picture Channel Settings Network Settings Country (Area) Network Setting (Wireless) Manual Tuning WPS(PBC) Fine Tune Sound Adjustment Soft AP (Wi-Fi Hotspot) Transfer Channel List Delete CAM Operator Profile Wi-Fi Direct Sound Mode Subtitle...
  • Page 4 Subtitle Ticker Supported image resolutions Troubleshooting Guide Source AutoSwitch Settings Supported music file formats Source AutoSwitch Supported Video Formats Requirements Before Contacting Samsung Customer Service Centre General Testing the Product Game Mode Checking the Resolution and Frequency Auto Power System Check the followings.
  • Page 5 Table of contents Specifications General Power Consumption Preset Timing Modes Appendix Contact SAMSUNG WORLD WIDE Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault 144 Others WEEE Correct Disposal of This Product (Waste Electrical &...

  • Page 6: Before Using The Product

    © 2014 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

  • Page 7: Safety Precautions

    Safety Precautions Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Caution ― The following images are for reference only. Real-life situations may differ from what is shown in the images.

  • Page 8: Storage

    Storage Connect the power plug to a grounded power socket (type 1 insulated devices only). Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white- • An electric shock or injury may result. coloured stains on the product. ―...

  • Page 9: Installation

    THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • A fire may result. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result.
  • Page 10 Bend and keep part of the outdoor TV antenna cable hanging downwards Edible oil, such as soybean oil, can damage or deform the product. Do not (the part inside the room) to prevent rainwater from entering the product. install the product in a kitchen or near a kitchen counter. •...

  • Page 11: Operation

    If the product is dropped or the outer case is damaged, turn off the power SAMSUNG switch and disconnect the power cord. Then contact Samsung Customer • Be sure to consult Samsung Customer Service Centre if you want to Service Centre. install the product at such a place.
  • Page 12 • Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre. Do not move the product by pulling the power cord or any cable.
  • Page 13 Caution Rest your eyes for more than 5 minutes for every 1 hour of product use. • Eye fatigue will be relieved. Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. •...
  • Page 14 Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach. • If children have had the battery in their mouths, consult your doctor immediately.

  • Page 15: Preparations

    Chapter 02 Preparations Checking the Components - Contact the vendor where you Components purchased the product if any components are missing. ― Components may differ in different locations. - The appearance of the components and items sold separately may differ from the image shown.
  • Page 16 Items sold separately - The following items can be purchased at your nearest retailer. HDMI cable HDMI-DVI cable Video cable Audio cable RCA stereo cable Stereo cable D-SUB cable...

  • Page 17: Parts

    Parts ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Panel Key Control Panel Buttons Description Power on the product. If you press the button when the product is turned on, the control menu will be POWER displayed.
  • Page 18 Buttons Description ― If you press the button on the panel key when the product is turned on, the control menu will be displayed. Select the connected input source. Control menu Move the panel key right to select Source in the control menu. Source When the list of input sources is displayed, move the panel key up or down to select the desired input source.

  • Page 19: Reverse Side

    Port Description Reverse Side COMMON INTERFACE Connect to a CI card. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. HDMI IN 2 (DVI) Connects to a source device using a HDMI cable or HDMI-DVI cable. HDMI IN 1 (STB) Connects to a source device using a HDMI cable or HDMI-DVI cable.

  • Page 20: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. ―...

  • Page 21: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. Display and select available video sources.
  • Page 22 CLOCK Press to display information on the TV screen. Quickly select frequently used functions. CLOCK: When you press INFO key in standby mode, TV screen displays the time. Select on-screen menu items and change menu values. Return to the previous menu. Exit the menu.

  • Page 23: Before Installing The Product (Installation Guide)

    Tilting Angle and Rotation 15 ˚ ― Contact Samsung Customer Service Centre for further details. • The product can be tilted at a maximum angle of 15˚ from a perpendicular wall surface. • To use the product vertically (portrait), turn it clockwise so that the LED is pointing down.

  • Page 24: Dimensions

    Figure 1.3 Side view Installation on an Indented Wall ― Contact Samsung Customer Service Centre for further details. Plane view Minimum 40 mm Minimum 70 mm Minimum 50 mm Minimum 50 mm Ambient temperature: Under 35 C ― When installing the product on an indented wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is kept below 35 C.

  • Page 25: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.

  • Page 26: Wall Mount Kit Specifications

    Samsung is not liable for these kinds of accidents. • Samsung is not liable for product damage or personal injury when non-specified wall mount is used or the consumer fails to follow the product installation instructions. • Do not mount the product at more than a 15 degree tilt.

  • Page 27: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •...

  • Page 28: Connection Using An Hdmi Cable

    Connection Using an HDMI Cable Connection Using an HDMI-DVI Cable ― When you connect a PC to the product using an HDMI-DVI cable, set Edit Name DVI PC to access video and audio content stored on the PC. HDMI IN 1 (STB), HDMI IN 2 (DVI) HDMI IN 1 (STB), HDMI IN 2 (DVI) PC AUDIO IN...

  • Page 29: Connecting To A Video Device

    Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ―...

  • Page 30: Connection Using An Hdmi-Dvi Cable

    Connection Using an HDMI-DVI Cable Connection Using an HDMI Cable ― Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To Using an HDMI cable (up to 1080p) resolve this, additionally connect an audio cable to the audio ports on the product and video device. When you connect a video device to the product using an HDMI-DVI cable, set Edit Name •...

  • Page 31: Connecting To An Audio System

    Connecting to an Audio System Connecting the Antenna ― Connecting parts may differ in different products. ― Connecting parts may differ in different products. ― When the product is powered on for the first time, basic settings are configured automatically. Take extra care to ensure the wires inside the antenna cable are not bent.

  • Page 32: Connecting To A Tv Viewing Card Slot

    Connecting to a TV Viewing Card slot To watch paid channels, the “CI or CI+ CARD” must be inserted. ― Turn the TV off to connect or disconnect a CI card. • If you don’t insert the “CI or CI+ CARD”, some channels will display the message “Scrambled Signal”. •...

  • Page 33: Initial Setup

    Initial Setup After powering on the product for the first time, configure basic settings such as the language, channel and time. → → → is selected.) → → → → Language Regional Settings Channel Source (Auto Tuning does not appear if Set-top box No TV(Signage Only) Network Settings...

  • Page 34: Screen Adjustment

    Chapter 04 Screen Adjustment Picture Colour Tone, etc.). Configure the settings (Backlight, Picture - The layout of the menu options may vary depending on the product. Picture Mode If the input source is PC or HDMI1 (when a PC is connected), HDMI2 (when a PC is connected) MENU m →...

  • Page 35: Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R)

    Backlight / Contrast / Brightness / Your product has several options for adjusting picture quality. Input source Picture Mode Adjustable options Sharpness / Colour / Tint (G/R) HDMI1 Information, Advertisement Backlight Contrast Brightness (when a PC is connected), HDMI2 (when a PC is connected) Sharpness MENU m →...

  • Page 36: Picture Size

    Picture Size choose size and aspect ratio picture displayed on screen. Picture Size MENU m → → → ENTER E Picture Picture Size ― Different Screen Adjustment options are displayed depending on the current input source. Auto Wide: Automatically adjusts the picture size to the 16:9 aspect ratios. •...
  • Page 37 Picture Sizes available by Input Source. Input Source Picture Size Auto Wide , 16:9, Zoom1, Zoom2, 16:9, Smart View Wide Fit, 4:3, Screen Fit (1080i) (480i, 480p) Auto Wide, 16:9, Zoom1, Zoom2, 4:3, Custom HDMI1 HDMI2 16:9, Smart View Smart View Wide Fit, 4:3, Screen...

  • Page 38: Position

    Position Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Wide Fit Screen Fit. ― To use the Position function after selecting Zoom1, Zoom2, Wide Fit Screen Fit, follow these steps. button to select Position. Press the E button. Press the Picture Size Press the...

  • Page 39: 4:3 Screen Size

    4:3 Screen Size Available only when picture size is set to Auto Wide. You can determine the desired picture size at the 4:3 WSS (Wide Screen Service) size or the original size. Each European country requires different picture size. Picture Size Picture Size Custom ·...

  • Page 40: Auto Adjustment

    Auto Adjustment Adjust frequency values/positions and fine tune the settings automatically MENU m → Picture → Auto Adjustment → ENTER E Picture Auto Adjustment - Available in mode only. - The displayed image may differ depending on the model.

  • Page 41: Pc Screen Adjustment

    PC Screen Adjustment Coarse Fine • Removes or reduces picture noise. If the noise is not removed by Fine-tuning alone, use the Coarse function to adjust the frequency as best as possible (Coarse) and Fine-tune again. After the noise has been reduced, re-adjust the picture so that it is aligned with the centre MENU m →...

  • Page 42: Pip

    PIP Settings The picture from the external video source will be in the main screen and the picture from the product will be in the PIP sub- picture screen. MENU m → → → ENTER E Picture Main picture Sub picture Picture PC, HDMI1, HDMI2...

  • Page 43: Advanced Settings

    Advanced Settings Input Source Picture Mode Advanced Settings Information, White Balance Gamma HDMI1 (when a PC is HDMI2 Advertisement connected), (when a MENU m → Picture → Advanced Settings → ENTER E PC is connected) Advanced Settings TV, HDMI1, HDMI2, Dynamic Not available.

  • Page 44: Dynamic Contrast

    Dynamic Contrast Advanced Settings Adjust the screen contrast. Dynamic Contrast Medium Medium High • Black Tone Black Tone Flesh Tone Select the black level to adjust the screen depth. RGB Only Mode Dark Darker Darkest • Colour Space Native Flesh Tone White Balance Emphasize pink Flesh...

  • Page 45: White Balance

    White Balance Advanced Settings Adjust the colour temperature for a more natural picture. White Balance 2 Point Gamma R-Offset G-Offset / B-Offset: Adjust each colour’s (red, green, blue) darkness. • Motion Lighting R-Gain G-Gain / B-Gain: Adjust each colour’s (red, green, blue) brightness. •...

  • Page 46: Picture Options

    Picture Options Select an option using the and arrow keys, the press E. Use the arrow keys to change the setting, and then press E. Input source Picture Mode Picture Options MENU m → Picture → Picture Options → ENTER E HDMI1 (when a PC is Information,...

  • Page 47: Colour Tone

    Colour Tone Picture Options If the input source is PC, HDMI1 (PC connection), HDMI2 (PC connection). Colour Tone Cool Standard Warm • If the input source is AV, HDMI1, HDMI2 or TV. Colour Temp. 10000K Cool Standard Warm1 Warm2 • Digital Clean View ―...

  • Page 48: Hdmi Black Level

    HDMI Black Level Picture Options Selects the black level on the screen to adjust the screen depth. HDMI Black Level Normal Normal • ― Available only in HDMI1 (PC connection), HDMI2 (PC connection) mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p). Film Mode Film Mode Dynamic Backlight...

  • Page 49: Picture Off

    Picture Off Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. MENU m → Picture → Picture Off → ENTER E Picture Picture Off - The displayed image may differ depending on the model.

  • Page 50: Sound Adjustment

    Chapter 05 Sound Adjustment Sound Configure the sound ( ) settings for the product. Sound Mode You can select a sound mode to suit your personal preferences. • Standard: Selects the normal sound mode. • Music: Emphasizes music over voices. MENU m →...

  • Page 51: Sound Effect

    Sound Effect Configure your preferred sound effect for output sound. ― If Speaker Select is set to External, Sound Effect is disabled. ― Available only when Sound Mode is set to Standard. MENU m → → → ENTER E Sound Sound Effect DTS TruSurround HD (Off / On)

  • Page 52: Speaker Settings

    Speaker Settings Speaker Select (External / Internal) • If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound echo caused by the difference in decoding speed between the products speakers and the speakers attached to your audio receiver.

  • Page 53: Additional Settings

    Additional Settings DTV Audio Level (Digital channels only) MENU m → → → ENTER E Sound Additional Settings cannot freely control the volume of the digital audio that it sends to the AV receiver. Use this to set the digital audio volume at a comfortable level.

  • Page 54: Reset Sound

    Reset Sound Reset all sound settings to the factory defaults. MENU m → → → ENTER E Sound Reset Sound Sound Reset Sound - The displayed image may differ depending on the model.

  • Page 55: Broadcasting

    Chapter 06 Broadcasting Broadcasting Configure the settings for the product. Auto Tuning Auto Tuning function memorizes all channels that are available over the air or through your cable system and adds them to the Channel List. Auto Tuning MENU m → Broadcasting →...

  • Page 56: Cable Search Option

    Cancelling Auto Tuning Stop Press the button. Stop Auto Tuning? message appears. Press the button. Cable Search Option (when the aerial was set to Cable) Sets additional search options such as the frequency and symbol rate for a cable network search. ―...

  • Page 57: Aerial

    Aerial Before your television can begin memorizing the available channels, you must specify the type of signal source that is connected to the LED display. Cable • MENU m → → → ENTER E Broadcasting Aerial Broadcasting Aerial Cable - The displayed image may differ depending on the model. - Available in mode only.

  • Page 58: Channel List

    Channel List Register or delete channels. Add favourites channels or rename analogue channels. Channel List Select a desired channel from to view the channel instantly. ― To navigate Channel List faster, press the channel buttons. The channel list changes page by page. MENU m →...
  • Page 59 Shows all channels. Analog Shows analogue channels. Digital Shows digital channels.

  • Page 60: Schedule Manager

    Schedule Manager Watch a desired channel at a scheduled time. • Aerial: DTV Cable Cable • Channel: Select the desired channel. MENU m → Broadcasting → Schedule Manager → ENTER E • Repeat: Once Manual Sat~Sun Mon~Fri Everyday ― Select Manual if you want to configure settings by day of the week.

  • Page 61: Edit Channel

    Edit Channel Manage channels saved on your TV. Delete channels, re-register deleted channels or rename analogue channels. ― Conveniently configure settings using the remote control buttons displayed at the bottom of the screen. Icons found in the edit channel page MENU m →...

  • Page 62: Editing Registered Channels

    Editing registered channels Locking/unlocking channels using a password Pressing TOOLS from the Edit Channel page displays the following menu items. Provided functions may Lock specific channels to prevent children from accessing inappropriate content. vary depending on the broadcast signal. ― To set a password, make sure Programme Rating Lock is set to On.

  • Page 63: Edit Favorites

    Edit Favorites Creating a favourites channel list Edit Channel Set frequently viewed channels as favourites channels. Favourites channels are indicated by a symbol in the Channel List page. A maximum of five favourites channel lists are allowed. Create different favourites channel lists for each MENU m →...
  • Page 64 Viewing channels saved under a favourites channel list Deleting channels from a favourites channel list ― Favourites channel lists are only displayed if they have been created previously. Delete channels from a favourites channel list, if required. When changing the channel using the channel buttons, channels saved in favourites channel lists can Change Fav.
  • Page 65 Renaming a favourites channel list Change the name of a favourites channel list, if required. Change Fav. Select from the screen to change the favourites channel list on the right to another desired favourites channel list. Press TOOLS on the screen. Sub-menu items are displayed. Rename Favorites Select from the sub-menu items.

  • Page 66: Channel Settings

    Channel Settings Country (Area) Select your country so that the can correctly auto-tune the broadcasting channels. This depends on the country or region. MENU m → Broadcasting → Channel Settings → ENTER E When the PIN input screen appears,enter your 4 digit PIN number. Digital Channel: Change the country for digital channels.

  • Page 67: Fine Tune

    Fine Tune (analogue channels only) If the reception is clear, you do not have to fine tune the channel, as this is done automatically during the search and store operation. If the signal is weak or distorted, fine tune the channel manually. Scroll to the left or right until the image is clear. ―...

  • Page 68: Subtitle

    Subtitle Configures the subtitle options. Subtitle MENU m → Broadcasting → Subtitle → ENTER E Show subtitles. Subtitle Mode: Set the subtitle mode. • Subtitle Subtitle Language: Set the subtitle language. • Subtitle Primary Subtitle · Subtitle Mode Set the primary subtitle language. ·...

  • Page 69: Audio Options

    Audio Options Audio Language (for digital broadcasts) MENU m → Broadcasting → Audio Options → ENTER E Change the default value for audio languages. Primary Audio: Set the primary audio language. • Secondary Audio: Set the secondary audio language. Audio Options •...

  • Page 70: Programme Rating Lock

    Programme Rating Lock Programme Rating Lock blocks programmes with ratings higher than those desired. This is useful for controlling what children watch on TV. This will not function for programmes originating from external sources, such as DVD players or USB files. This PIN is required to watch a blocked programme.

  • Page 71: Teletext Language

    Teletext Language Teletext Language Use this to set the teletext language. ― Availability depends on the specific model and area. MENU m → Broadcasting → Teletext Language → ENTER E Primary Teletext Broadcasting Set the primary teletext language. Teletext Language Secondary Teletext Set the secondary teletext language.

  • Page 72: Common Interface

    Common Interface CI Menu Enables the user to select from the CAM-provided menu. Select the CI Menu based on the menu PC Card. MENU m → Broadcasting → Common Interface → ENTER E CAM video transcoding Broadcasting You can configure the setting to transcode the video codec from the CAM automatically. Turn it Off if you do not want to use it. Application Info Common Interface View information about the CAM inserted into the CI slot and about the “CI or CI+ CARD”...

  • Page 73: Channel Lock

    Channel Lock Prevent your children from accessing harmful content by locking channels. • ― This option is available when the input source is TV. MENU m → Broadcasting → Channel Lock → ENTER E ― The default PIN number for a new product set is “0-0-0-0”. ―...

  • Page 74: Network

    Chapter 07 Network Network Status Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Network Settings → ENTER E You can check the current network and Internet status. Connect to a wireless network and use the product as a TV+signage using MagicInfo Express Content Creator on your PC.

  • Page 75: Network Setting (Wireless)

    If you select the Pure High-throughput (Greenfield) 802.11n mode and the Encryption type is set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products will not support a Enter password.
  • Page 76 How to set up manually When done, use the down arrow button to move the cursor to Done, and then press E. The network connection screen appears and the verification process starts. On the SMART Signage TV, go to MENU m → →...

  • Page 77: Wps(Pbc)

    When done, select at the bottom of the page, and then press E. The network test screen appears and the verification process starts. When the connection has been verified, the “Your wireless network and Internet connection are setup and ready to use.”...

  • Page 78: Soft Ap (Wi-Fi Hotspot)

    Soft AP (Wi-Fi Hotspot) MENU m → Network → Soft AP (Wi-Fi Hotspot) → ENTER E Using this function, you can connect the product on your mobile devices if your mobile devices do not support Wi-Fi Direct. Set the options for connection of Wi-Fi device. Soft AP (Wi-Fi Hotspot) •...

  • Page 79: Wi-Fi Direct

    Wi-Fi Direct To use this function, your mobile device MENU m → Network → Wi-Fi Direct → ENTER E Wi-Fi Direct. should be supported by the Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices with your product directly without a router. To connect your mobile device with your product using Wi-Fi Direct, follow these steps: Go to Wi-Fi Direct...

  • Page 80: Allshare Settings

    AllShare Settings MENU m → Network → AllShare Settings → ENTER E Shows a list of mobile phones or connected devices which have been set up to use the AllShare Play function with this product. Content Sharing • Using the AllShare Play Function An alarm window appears informing you that media contents (videos, photos, music) sent from a mobile phone will be displayed on your product.

  • Page 81: Source List

    Chapter 08 Applications Source List Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source.

  • Page 82: Magicinfo

    MagicInfo MagicInfo is a business solution that allows the product to be used as a signage (advertising media). Using the solution, play image and video files from the internal memory or a connected USB storage device. You can also play schedules created using the MagicInfo Express Content Creator on your computer.

  • Page 83: Schedule

    Schedule Device : All Content : All Sort by : File Name Options Play configured schedules. Available features in the MagicInfo page Schedule MagicInfo list page provides the following features. Device • - Select either Internal Memory to search for a desired device list. Internal Memory Content •...
  • Page 84 Settings Default Storage Select the storage location that you want to download scheduled channels from the network to. Settings Internal Memory • Select the storage location that you want to download scheduled channels from Repeat Mode the network to. Default Storage Internal Memory Set repeat mode whether to repeat playing contents or not.

  • Page 85: Magicinfo Express Content Creator

    Managing schedules Configure and manage schedules to play content on Samsung display devices at specific times. Set the same schedule to play on specified days of the week or set different schedules to play by day of the week.

  • Page 86: Playing Photos, Videos And Music (Media Play)

    • Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.
  • Page 87 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.

  • Page 88: Using A Usb Device

    Using a USB device Connecting a USB device It is recommended to use a USB HDD that has a power adapter. Turn on your product. Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. New device connected.

  • Page 89: Menu Items In The Media Content List Page

    Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort by is set to Folder. Encoding Select an encoding language if the title of media content appears corrupted. Play Selected Select and play desired content from the media content list.

  • Page 90: Available Buttons And Features During Photo Playback

    Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Previous Next • Pressing the INFO button while a file is View the previous or next photo. selected will display information about the selected file.

  • Page 91: Available Buttons And Features During Video Playback

    Available buttons and features Option Name Operations during video playback Picture Mode Change the Picture Mode. Sound Mode Sound Mode. Change the Pressing the E or TOOLS button displays the following buttons. The RETURN Audio Language Play a video using a desired language. This feature only activates when a streaming file that button makes the buttons disappear.

  • Page 92: Available Buttons And Features During Music Playback

    Available buttons and features during music playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Pause Play • Pause or play music. Rewind Fast Forward • Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. Previous Next •...

  • Page 93: Supported Subtitle And Media Play File Formats

    Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub Container: AVI • SAMI (.smi) • SubStation Alpha • SubRip (.srt) Container: MKV • SubViewer (.sub) • Advanced SubStation Alpha • Micro DVD (.sub or .txt) Container: MKV •...

  • Page 94: Supported Music File Formats

    Supported music file formats File Extension *.aac, *.flac, *.m4a, *.mid, *.midi, *.mp3, *.mpa, *.ogg, *.wav, *.wma Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
  • Page 95 Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) 3gpp DivX 3.11 /DivX4.X 1280 x 720 XVID ADPCM H.264 BP/MP/HP DTS Core HE-AAC MPEG-4 SP/ASP LPCM WINDOW MEDIA VIDEO V9 MPEG2 MPEG1 H.263 DivX5.x DivX6.X...
  • Page 96 Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) 3gpp DivX 3.11 /DivX4.X 1920 x 1080 XVID ADPCM H.264 BP/MP/HP DTS Core MPEG-4 SP/ASP HE-AAC LPCM WINDOW MEDIA VIDEO V9 MPEG2 MPEG1 H.263 DivX5.x DivX6.X MOTION JPEG 640 x 480...

  • Page 97: System

    Chapter 11 System Setup Initial settings (Setup) After powering on the product for the first time, configure basic settings such as the language, channel and time. MENU m → System → Setup → ENTER E Press the button. Setup is available only when Source is set to TV.
  • Page 98 Network Settings Select a wireless router from the list of retrieved routers and press the E button. If a wireless router to connect to is not found, select the arrow on the right and press the Skip button. Auto Power Off Auto Power Off option.

  • Page 99: Menu Language

    Menu Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. MENU m → System → Menu Language →...

  • Page 100: Time

    Time You can configure Clock. You can also set the product to automatically turn on or off at a specified time using the Timer function. Clock MENU m → System → Time → ENTER E Time Clock Mode Set the current time manually or automatically. Clock Auto: Have the product set the current time automatically using the time from a digital channel.

  • Page 101: Sleep Timer

    Time Zone Select your time zone. ― This function is only available when the Clock Mode is set to Auto. Time Offset Select the correct time offset your timezone. ― This function is only available when the Clock Mode is set to Auto. Sleep Timer Automatically shuts off the product after a preset period of time.
  • Page 102 ― This function is available only when a USB device is connected. ― If there is no music file on the USB device or you don’t select a folder containing a music file, the Timer function does not operate correctly. ―...

  • Page 103: Off Timer

    Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer1 Timer7) ― You must set the clock before you can use Timer. • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.

  • Page 104: Eco Solution

    Eco Solution Energy Saving Reduce the power consumption by adjusting the screen brightness. MENU m → → → ENTER E System Eco Solution Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. Eco Solution Medium High...

  • Page 105: No Signal Power Off

    No Signal Power Off Eco Solution Save power by turning the device off when no signal is received from any source. Energy Saving 15 min 30 min 60 min • ― Disabled when an attached PC is in power saving mode. Eco Sensor ―...

  • Page 106: Auto Protection Time

    Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. ― Displaying a still image for longer than four hours can cause image retention. MENU m →...

  • Page 107: Screen Burn Protection

    Screen Burn Protection To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn prevention technology. Pixel Shift moves the picture slightly on the screen. Pixel Shift Time setting allows you to programme the time between movements of the picture in minutes. MENU m →...

  • Page 108: Timer

    Timer Screen Burn Protection You can set the timer for Screen Burn Protection. Pixel Shift Timer feature stops automatically after a specified period of time. Timer Timer Immediate display • • Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
  • Page 109 Start Time Set the start time to activate the screen protection function. ― The option is enabled when Interval is selected for Timer. End Time Set the end time to deactivate the screen protection function. ― The option is enabled when Interval is selected for Timer.

  • Page 110: Immediate Display

    Immediate display Screen Burn Protection Select the screen saver you want to display immediately. Pixel Shift Pixel Rolling bar Fading screen • Timer Side Grey Immediate display When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen. Side Grey Right Dark...

  • Page 111: Ticker

    Ticker Ticker Input text while a video or image is displayed and display the text on the screen. MENU m → System → Ticker → ENTER E • ― Message, Time, Position, Motion, and Font options are enabled only when Ticker is set to On.

  • Page 112: Source Autoswitch Settings

    Source AutoSwitch Settings Source AutoSwitch On, and the previous video source selection is not active, the display will Turning on the display with automatically search the different video input sources for active video. Source AutoSwitch MENU m → → → ENTER E System Source AutoSwitch Settings Source AutoSwitch...

  • Page 113: General

    General Game Mode When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming experience by selecting game mode. MENU m → System → General → ENTER E • ― Precautions and limitations for Game Mode General To disconnect the game console and connect another external device, set...

  • Page 114: Button Lock

    Button Lock General It sets safe lock function. Button Lock • This menu can be used to lock the buttons on the product. USB Auto Play Lock Button Lock is set to On. Only the remote control can control the product if Standby Control Auto USB Auto Play Lock...

  • Page 115: Lamp Schedule

    Lamp Schedule General Enables the lamp value to be adjusted to a user-specified value at a specified time in MDC mode. Button Lock • USB Auto Play Lock OSD Display Standby Control Auto Displays or hides a menu item on the screen. Source OSD: •...

  • Page 116: Change Pin

    Change PIN Change PIN screen will appear. Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm New PIN. When the Confirm screen disappears, press the Close button. The product has memorized your new PIN. MENU m →...

  • Page 117: Clone Product

    ― The option is available for products with the same Model Code Software Version. Go to Support → Contact Samsung and find the product Model Code Software Version. Clone From USB - The displayed image may differ depending on the model.

  • Page 118: Reset All

    Reset All This option returns all the current settings for a display to the default factory settings. MENU m → System → Reset All → ENTER E System Reset All - The displayed image may differ depending on the model. DivX ®...

  • Page 119: Support

    Chapter 12 Support Software Update MENU m → Support → Software Update → ENTER E Current Version: This is the software Software Update menu lets you upgrade your product software to the latest version. version already installed in the product. ―...

  • Page 120: Contact Samsung

    Contact Samsung MENU m → Support → Contact Samsung → ENTER E View this information when your product does not work properly or when you want to upgrade the software. You can find information regarding our call centres and how to download products and software.

  • Page 121: Troubleshooting Guide

    Chapter 13 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Testing the Product Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Check if your product is operating normally by using the product test function.

  • Page 122: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 123 Screen issue The screen is not clear. The screen is blurry. Adjust Coarse and Fine. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
  • Page 124 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the SMART Signage TV. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
  • Page 125 Sound issue The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme. Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC.
  • Page 126 Sound issue There is an echo sound coming from the speakers. Different decoding speeds between the product speakers and external speakers can cause an echo. Speaker Select to External. In this case, set Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-).
  • Page 127 Other issue Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective. menu is not available. Source The menu is enabled or disabled depending on the mode. When I try to change the PC resolution, a message The message The defined resolution is not supported.

  • Page 128: Q & A

    Q & A Question Answer Refer to the user manual for your PC or How can I change the frequency? Set the frequency on your graphics card. graphics card for further instructions on adjustment. • Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced →...
  • Page 129 Question Answer • Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display How do I set powersaving mode? → Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC.

  • Page 130: Specifications

    Chapter 14 Specifications General Size Model Name RM40D RM48D Panel Size 40 CLASS (40.0 inches / 101 cm) 48 CLASS (47.6 inches / 121 cm) Display area 885.6 mm (H) x 498.15 mm (V) 1054.08 mm (H) x 592.92 mm (V) 34.9 inches (H) x 19.6 inches (V)
  • Page 131 (877) 278 - 0799 [Recommendation] - EU Only • Hereby, Samsung Electronics, declares that this Monitor is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. • The official Declaration of Conformity may be found at http://www.samsung.com/displaysolutions, go to Support >...

  • Page 132: Power Consumption

    The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Power-savign mode only functions when the product is connected to a PC with a power-saving function. Normal Operation Stand-by Typical Rating Power Indicator Power Consumption RM40D 64.4 W 89 W 98 W 0.5 W RM48D 74.6 W 104 W 114 W ―...

  • Page 133: Preset Timing Modes

    ― Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the vertical frequency to 60Hz using the CDT product before you exchange it with the LCD product. Model Name RM40D RM48D Synchronization...
  • Page 134 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 640 x 480 37.500 75.000 31.500 VESA, 800 x 600 37.879 60.317 40.000 VESA, 800 x 600 48.077 72.188 50.000 VESA, 800 x 600 46.875 75.000 49.500 VESA, 1024 x 768 48.363...

  • Page 135: Appendix

    Chapter 15 Appendix Contact SAMSUNG WORLD WIDE Web site: http://www.samsung.com/displaysolutions/signagetv ― If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. NORTH AMERICA U.S.A 1-866-SAM4BIZ CANADA 1-800-749-0205 LATIN AMERICA ARGENTINE 0800 333 3733...
  • Page 136 DOMINICA 1-800-751-2676 ECUADOR 1-800-10-7267 EL SALVADOR 800-6225 GUATEMALA 1-800-299-0013 HONDURAS 800-27919267 JAMAICA 1-800-234-7267 NICARAGUA 001-800-5077267 MEXICO 01-800-SAMSUNG (726-7864) PANAMA 800-7267 PARAGUAY 009 800 542 0001 PERU 0-800-777-08 PUERTO RICO 1-800-682-3180 TRINIDAD & TOBAGO 1-800-SAMSUNG (726-7864) URUGUAY 000 405 437 33...
  • Page 137 CROATIA 062 SAMSUNG (062 726 786) CYPRUS 8009 4000 only from landline 800 - SAMSUNG (800-726786) CZECH Samsung Electronics Czech and Slovak, s.r.o. V Parku 2343/24, 148 00 - Praha 4 DENMARK 70 70 19 70 EIRE 0818 717100 ESTONIA...
  • Page 138 0180 6 SAMSUNG bzw. GERMANY 0180 6 7267864* (*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf ) 80111-SAMSUNG (80111 726 7864) only from land line GREECE (+30) 210 6897691 from mobile and land line HUNGARY 06-80-SAMSUNG (726-7864)
  • Page 139 EUROPE ROMANIA 08008 SAMSUNG (08008 726 7864) TOLL FREE No. SERBIA 011 321 6899 SLOVAKIA 0800 - SAMSUNG (0800-726 786) SPAIN 902172678 SWEDEN 0771 726 7864 (SAMSUNG) SWITZERLAND 0848 - SAMSUNG (7267864, CHF 0.08/min) 0330 SAMSUNG (7267864) ARMENIA 0-800-05-555 AZERBAIJAN...
  • Page 140 0-800-502-000 UZBEKISTAN 8-10-800-500-55-500 ASIA PACIFIC AUSTRALIA 1300 362 603 CHINA 400-810-5858 HONG KONG (852) 3698 4698 1800 3000 8282 INDIA 1800 266 8282 0800-112-8888 (Toll Free) INDONESIA (021) 56997777 JAPAN 0120-327-527 MALAYSIA 1800-88-9999 NEW ZEALAND 0800 SAMSUNG (0800 726 786)
  • Page 141 ASIA PACIFIC 1-800-10-7267864 [PLDT] PHILIPPINES 1-800-8-7267864 [Globe landline and Mobile] 02-4222111 [Other landline] SINGAPORE 1800-SAMSUNG (726-7864) TAIWAN 0800-32-9999 0-2689-3232, THAILAND 1800-29-3232 VIETNAM 1800 588 889 MENA ALGERIA 0800 100 100 BAHRAIN 8000-4726 EGYPT 08000-726786 IRAN 021-8255 0800-22273 JORDAN 06 5777444...
  • Page 142 MENA OMAN 800-SAMSUNG (726-7864) PAKISTAN 0800-Samsung (72678) QATAR 800-2255 (800-CALL) SAUDI ARABIA 920021230 SYRIA 18252273 TUNISIA 80-1000-12 TURKEY 444 77 11 U.A.E 800-SAMSUNG (726-7864) AFRICA BOTSWANA 8007260000 BURUNDI CAMEROON 7095-0077 COTE D’ IVOIRE 8000 0077 499999 0800-10077 GHANA 0302-200077...
  • Page 143 AFRICA KENYA 0800 545 545 NAMIBIA 08 197 267 864 NIGERIA 0800-726-7864 MOZAMBIQUE 847267864 / 827267864 RWANDA 9999 SENEGAL 800-00-0077 SOUTH AFRICA 0860 SAMSUNG (726 7864) SUDAN 1969 TANZANIA 0685 88 99 00 UGANDA 0800 300 300 ZAMBIA 0211 350370...

  • Page 144: Responsibility For The Pay Service (Cost To Customers)

    ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •...

  • Page 145: Weee

    WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

  • Page 146: Optimum Picture Quality And Afterimage

    Optimum Picture Quality and Afterimage Black Matrix Color-Filter Common Electrode (ITO) Burn-in Prevention Optimum Picture Quality Source Drain Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance.
  • Page 147 Preventing afterimage burn-in • Regular Text color Change - Use bright colors of similar brightness. ― The best way to protect the product from afterimage burn-in is switching the power off or setting the Interval: Change text color and background color every 30 minutes PC or system to run a screen saver when not in use.

  • Page 148: Licence

    In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English. For information on the Open Source Licence Notice, contact the Samsung Customer Centre or send email to oss.request@samsung.com.

  • Page 149: Terminology

    Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times function that allows the automatic refers to a CD-sized mass storage disk rates above refers to the number of...

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