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Troubleshooting
What appears to be trouble is not always serious. Check the following points before calling a service
center.
Symptom
No sound comes out at all.
No sound comes out from
R-channel.
Sound is distorted.
Sound is noisy.
Cannot charge the battery.
• Turns on the power of the headphones.
• Start playback on the AV equipment connected to the base
station.
• Check the connection between the base station and the AV
equipment.
• Turns up the volume of the headphones or the connected AV
equipment to an appropriate level.
• Fully charge the headphones' battery.
• Check the connection between the base station and the AV
equipment.
• Sound comes out only of L-channel when the base station is
connected to the monaural audio output. Convert the mini
plug to the base station from stereo to monaural with the plug
adaptor (not supplied).
• The headphones' battery will soon run out. Fully charge the
battery.
• The volume of the headphones and/or the connected AV
equipment is too high. Adjust their volume to an appropriate
level.
• The headphones' battery will soon run out. Fully charge the
battery.
• Switch the base station channel to another and press AUTO
SCAN on the headphones.
• The volume of the connected AV equipment is too low. Adjust
the volume as high as possible without causing distortion.
• Too far from the base station. Use the headphones within the
range of the base station (see page 8).
• Check the contact of the charging terminals on the base station
and the headphones.
• Check the polarity of the battery.
• The cycle life of the battery ended. Replace with the new
battery (see page 6).
Cause/Remedy
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