Parts And Accessories Inquiries; Resolving A Problem; Mercury Marine Service Offices - MerCruiser Sterndrive 4.3 MPI User Manual

PARTS AND ACCESSORIES INQUIRIES

All inquiries concerning Quicksilver replacement parts and accessories should be directed
to your local authorized dealer. The dealer has the necessary information to order parts
and accessories for you should he not have them in stock. Only authorized dealers can
purchase genuine Quicksilver parts and accessories from the factory. Mercury Marine does
not sell to unauthorized dealers or retail customers. When inquiring on parts and
accessories, the dealer requires the engine model and serial numbers to order the
correct parts.

Resolving A Problem

Satisfaction with your Mercury MerCruiser product is very important to your dealer and to
us. If you ever have a problem, question or concern about your power package, contact
your dealer or any authorized Mercury MerCruiser dealership. If additional assistance is
required, take these steps:
1. Talk with the dealership's sales manager or service manager. If this has already been
done, then contact the owner of the dealership.
2. Should you have a question, concern or problem that cannot be resolved by your
dealership, please contact Mercury Marine Service Office for assistance. Mercury
Marine will work with you and your dealership to resolve all problems.
The following information will be needed by the service office:
• Your name and address
• Daytime telephone number
• Model and serial numbers for your power package
• The name and address of your dealership
• Nature of problem
Mercury Marine Service Offices are listed on the next page.

Mercury Marine Service Offices

For assistance, call, fax or write. Please include your daytime telephone number with mail
and fax correspondence.
Telephone
(405) 743 6566
(905) 567 MERC (6372)
(61) (3) 9791 5822
(32) (87) 32 32 11
90-864195061 NOVEMBER 2006
Fax Mail
Mercury MerCruiser
(405) 743 6570 3003 N. Perkins Rd.
Stillwater, OK 74075
Mercury Marine Ltd.
2395 Meadowpine Blvd.
(905) 567 8515
Mississauga, Ontario L5N 7W6
Canada
Mercury Marine Australia
132-140 Frankston Road
(61) (3) 9793 5880
Dandenong, Victoria 3164
Australia
Marine Power - Europe, Inc.
Parc Industriel de Petit-Rechain
(32) (87) 31 19 65
B-4800 Verviers,
Belgium
Section 8 - Customer Assistance Information
Page 139