Arris DCX525 User Manual
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Arris DCX525 User Manual

All-digital, high-definition set-top
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USER GUIDE
DCX525
All-Digital, High-Definition Set-top

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  • Page 1 USER GUIDE DCX525 All-Digital, High-Definition Set-top...
  • Page 2 ©ARRIS Enterprises, Inc. 2015 All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change.

  • Page 3: Important Safety Instructions

    All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved.
  • Page 4 To prevent the temporary loss of guide data and cause a temporarily non-responding terminal, do not plug the AC • power cord into a switched power outlet. All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 5: Fcc Compliance

    • Caution Changes or modifications not expressly approved by ARRIS for compliance could void the user’ s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: one This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 6: Software License

    Software. The Software is never sold. ARRIS licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License.
  • Page 7 Software License ARRIS is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product. U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-...

  • Page 8: Table Of Contents

    Additional Closed Caption Settings Screen ....................... 25 Subtitle and DVS Settings Screen ..........................27 Advanced Audio/Video Settings Screen ........................29 Troubleshooting ............................31 All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...
  • Page 9 Figure 12: Additional Closed Caption Settings menu screen ................25 Figure 13: Subtitle and DVS Settings Menu Screen ....................27 Figure 14: Advanced Audio/Video Settings Menu Screen ..................29 All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 10: Introduction

    Introduction Congratulations on receiving an ARRIS DCX525 High-Definition All-Digital Cable Set-top box, one of the most advanced interactive digital cable set-tops available today. ARRIS has merged the extraordinary features of digital cable — the seemingly endless programming options, interactive program guides, Video on Demand (VOD), and the incredible picture quality and sound of High-Definition TV (HDTV).

  • Page 11: Front Panel

    Front Panel Figure 1: Front Panel Table 1: Front Panel Features Power LED— Illuminates when the DCX525 is powered on and blinks to indicate IR command received from the remote control. All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved.

  • Page 12: Rear Panel

    Ext IR Input — Connects to a remote control receiver accessory cable Power connector * Availability of certain features is dependent upon application support. All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 13: Operation

    Parental Control or Pay-Per-View. Interactive program guides can vary with each cable service provider. Refer to the Interactive Program Guide’s instruction manual for detailed instructions. All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 14: Connecting Your Dcx Set-Top

    The first step for all connection options is to connect an RF coaxial cable to the cable wall outlet and the Cable In connector on the DCX set-top. All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved.

  • Page 15: Video Connection Options

    TV’s speakers as the primary audio source. Note: ARRIS recommends certified standard (category 1) HDMI cables for 1080i or 720p resolutions. A certified high speed (category 2) HDMI cable is recommended for resolutions of 1080p.

  • Page 16: Connecting An Hdtv - Single Connection For Video/Audio

    Note: Only one HDTV video/audio connection needs to be made to an HDTV. Note: Solid lines indicate optimum connections. Note: Optional HDMI connection to A/V Receiver shown but not required. All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 17: Connecting An Sdtv - Single Connection For Video/Audio

    This video connection method does not support HD video. If you have an HDTV, see Connecting an HDTV — Single Connection for Video/Audio Figure 4: Connecting an SDTV — Single Connection for Video/Audio All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 18: Connecting An Sdtv And Vcr/Dvd Recorder

    These video connection methods do not support HD video. If you have an HDTV, see Connecting an HDTV — Single Connection for Video/Audio. Figure 5: Connecting an SDTV and VCR/DVD Recorder All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 19: Connecting An A/V Receiver, Sdtv And Vcr/Dvd Recorder

    Note: These video connection methods do not support HD video. If you have an HDTV, see Connecting an HDTV — Single Connection for Video/Audio All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 20: Figure 6: Connecting An A/V Receiver, Sdtv, And Vcr/Dvd Recorder

    Connecting Your DCX Set-top Figure 6: Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 21: Recording Your Connections

    Disconnect the power from the DCX set-top before connecting or changing cable connections. Do not place another component or object on top of the DCX set-top. All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved.

  • Page 22: On-Screen Graphics

    The DCX set-top overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid. All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved.

  • Page 23: Configuring The User Settings

    3. Initialize the DCX525 and authorize it for services. 4. Turn the TV on. When using an HDMI connection between the DCX525 and the television, be sure to have the cable connected and the TV powered on before adjusting the video settings. ARRIS recommends certified standard (category 1) HDMI cables for 1080i or 720p resolutions.

  • Page 24: Figure 8: Default User Settings Menu When An Hdmi Connection Is In Place

    Configuring the User Settings If the DCX525 is connected via HDMI to a display device such as a television, the default User Settings menu is updated to reflect this information as shown in the following example. Figure 8: Default User Settings Menu When an HDMI Connection is in Place All-Digital, High-Definition Set-top DCX525 •...

  • Page 25: Figure 9: User Settings Menu-Available Options Illustrated

    See the Troubleshooting section for more information. The User Settings menu options available from the main screen are illustrated and defined below. Figure 9: User Settings Menu—Available Options Illustrated All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 26: Table 2: User Settings Menu Field Descriptions

    The DCX525 can detect when the HDMI connection is in use. If you are not using the HDMI connection on the DCX525, the Additional HDMI Settings option is disabled and can’t be selected in the menu..
  • Page 27 HDMI connection. These settings are discussed in Settings more detail later in the manual. If no HDMI device is connected to the DCX525, this option is disabled and can’t be selected in the menu. Closed Turns closed captions off or on.
  • Page 28 Front Panel Allows you to adjust the brightness level of the front panel display. Brightness High — The brightest level. This setting is most useful when using the DCX525 in very brightly lit rooms. Normal — The default brightness level.

  • Page 29: Native Mode Settings Screen

    When using the native mode feature of the DCX525, please exercise caution when selecting the formats from the checklist. If a format is selected that is not compatible with the television, there may be a loss of video whenever the DCX525 is tuned to a channel which is broadcast in that format.

  • Page 30: Table 3: Native Mode Settings Field Definitions

    30 frames per second. This option is only available if the DCX525 is connected to an HDMI display device. If no HDMI connection is detected, this option is disabled and can’t be selected in the menu.
  • Page 31 1080i and 480i formats selected. Return to Main Selecting this option will return you to the User Settings Menu main screen. Menu All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 32: Additional Hdmi Settings Screen

    HDMI-to-DVI adapter). Color Space Allows you to adjust the color space used by the DCX525 to generate the video signals on the HDMI output. YCC 4:4:4 is the default setting. YCC 4:4:4 — Generates video signals within the YCC color space.
  • Page 33 Auto — The DCX525 automatically delays the audio signal on the HDMI output by the amount of time requested by the connected HDMI device. Manual — The DCX525 delays the audio signal on the HDMI output by the amount of time selected for the Lip Sync Delay setting.

  • Page 34: Additional Closed Caption Settings Screen

    Figure 12: Additional Closed Caption Settings menu screen All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...

  • Page 35: Table 5: Additional Closed Caption Settings Field Definitions

    Description Service Selection Sets the service used by the DCX525 to render (draw) the closed captions: Analog — Affects closed captions for analog and digital standard definition services. Available options are: CC1, CC2, CC3, CC4, T1, T2, T3, or T4. The default setting is CC1.

  • Page 36: Subtitle And Dvs Settings Screen

    The Subtitle and DVS Settings menu is used to customize the language and appearance of subtitles and to turn the descriptive video service feature on and off on the DCX525. Subtitles allow a viewer to watch television programs and movies which contain dialogue that is not in the viewer’s native language.

  • Page 37: Table 6: Subtitle And Dvs Settings Field Definitions

    Off — The DVS audio track is not played by the DCX525. On — The DVS audio track is played by the DCX525 if it is included in the program. Note: If the DVS setting is disabled and can’t be selected from the menu, the software installed on the DCX525 can’t support the DVS feature.

  • Page 38: Advanced Audio/Video Settings Screen

    Advanced Audio/Video Settings Screen The Advanced Audio/Video Settings menu is used to customize several advanced audio and video features of the DCX525, most notably the Dolby Volume feature and the Video Sharpness feature. The Dolby Volume feature provides volume normalization across channels, programs, and commercials.

  • Page 39: Table 7: Advanced Audio/Video Settings Field Definitions

    The Video Sharpness setting affects the HDMI output. Level 3 is the default value. The DCX525 supports five distinct levels of analog video picture sharpness. A value of 1 corresponds to a “softer” picture while a value of 5 corresponds to a “sharper”...

  • Page 40: Troubleshooting

    • Verify that the audio cables are firmly connected between the DCX set-top and the audio playback device (TV, receiver, DVD player, etc.). All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...
  • Page 41 • Verify that closed captions are enabled on the TV. Note: Closed captioning may not be available on the current program. All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...
  • Page 42 4:3 TV. Because this is part of the broadcast, the DCX set-top cannot correct the video. You may be able to minimize the border using the zoom feature on the TV. All-Digital, High-Definition Set-top DCX525 • User Guide © ARRIS Enterprises, Inc. 2015 All rights reserved. 365-095-25821 x.2...
  • Page 43 ARRIS Enterprises, Inc. 3871 Lakefield Drive, Suwanee, GA 30024 www.arris.com 365-095-25821 x.2 04/15...

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