Sony BRAVIA KDL-70W850B Manual page 195

Top Page > Troubleshooting > Network Connectivity Test Results
Network Connectivity Test Results
Watching TV
Enjoying
Movies/Music/Photos
Using lnternet Services
and Applications
Watching TV with
Friends Far and Near
Using Other Devices
Using BRAVlA Sync
Devices
Useful Functions
Connecting to the
Internet
Using Home Network
Configuring Various
Settings
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• The test results are "Failed"/"Failed"/"Failed".
• The test results are "OK"/"Failed"/"Failed".
• The test results are "OK"/"OK"/"Failed" or "OK"/"OK (IPv60nly)"/"Failed".
• The test results are "OK"/"OK (IPv60nly)"/"OK (IPv6 Only)" or "OK"/"OK"/"OK (IPv6 Only)".
The test results are "Failed"/"Failed"/"Failed".
When using the wired LAN function, make sure that the cable is firmly connected.
When using the wireless LAN function, unplug the TV from the AC power, wait for a while, then plug
it in again.
The test results are "OK"/"Failed"/"Failed".
• The router function of your router may be turned off. Turn it on and try again.
• When using the wireless LAN function, check the items below:
- An incorrect security (WPA or WEP) key may have been entered. Make sure that the correct
security key is entered.
- If you select a network (SSID) from the scan list, ensure that you select a correct network (SSID). If
you enter an SSID manually, make sure that you enter the correct SSID.
- To find the correct security key and SSID, consult with the person who set up your network or refer
to the router's instruction manual or website, or consult the router's manufacturer.
- If you configured the TV's wireless LAN function to connect to a wireless router (or access point)
at 5GHz, the connection with the wireless router is disconnected while [Wi-Fi Direct] is [On]. When
you turn off [Wi-Fi Direct], the connection will automatically recover.
The test results are "OK"/"OK"/"Failed" or "OK"/"OK (IPv60nly)"/"Failed".
• Your router (broadband router) may be incorrectly set up to connect to your lnternet service provider
(such as an incorrect PPPoE setting). To set up your router correctly, refer to the router's instruction
manual or website, or consult the router's manufacturer. If you are uncertain about the setup
information of your provider (such as your account name and password), consult your provider.
The test results are "OK"/"OK (IPv60nly)"/"OK (IPv6 Only)" or "OK"/"OK"/"OK
(IPv6 Only)".
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• Your TV uses only IPv6 to establish an lnternet connection, and may not be able to use certain
network functions. Your router (broadband router) or tnternet service provider may support only
IPv6. Refer to the router's instruction manual or website, or consult the router's manufacturer to
check whether the router supports IPv4. If you are uncertain whether your contract includes the IPv4
connection, consult your provider.