Troubleshooting; Check The Firmware; Upgrade The Firmware - Axis P7216 User Manual

Video encoder

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AXIS P7216 Video Encoder

Troubleshooting

Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem

should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The

current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

Important

• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

• Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the

new firmware) although this is not guaranteed by Axis Communications AB.

Note

• After the upgrade process has completed, the product will restart automatically. If restarting the product manually after the

upgrade, wait 10 minutes even if you suspect the upgrade has failed.

• When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality

available. Always read the upgrade instructions and release notes available with each new release before upgrading

the firmware.

To upgrade the product's firmware:

1. Download the latest firmware file to your computer, available free of charge at www.axis.com/techsup

2. Go to Setup > System Options > Maintenance in the product's webpages.

3. Under Upgrade Server, click Browse and locate the file on your computer.

4. Click Upgrade.

5. Wait approximately 10 minutes while the product is being upgraded and restarted. Then access the product.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

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