Motorola moto x User Manual page 158

5. If the software update does not fix the problem, you will receive instructions on how and where to
ship the Product for assessment. We will generally need: (i) proof of purchase; (ii) a written
description of the problem; (iii) the name of your mobile network service provider, if applicable;
(iv) your address and telephone number. We will only use this information for the purposes of
processing your claim under this Limited Warranty.
6. If the Product is not covered by this Limited Warranty (and you do not have any other statutory
rights in your place of usual residence), Motorola will inform you of the availability, price, and
other conditions applicable to the repair, replacement, or refund of the Product.
Motorola Mobility LLC Limited Global Warranty 149