Motorola moto x User Manual

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Summary of Contents for Motorola moto x

Page 1 Available applications and services are subject to change at any time.
Page 2: Table Of Contents
Table of Contents Get Started Your Phone at a Glance Charge Your Phone Battery Activate Your Phone Complete the Setup Screens Set Up Voicemail Sprint Account Information and Help Sprint Account Passwords Manage Your Account Sprint Support Services Phone Basics Your Phone’s Layout Turn Your Phone On and Off Turn Your Screen On and Off Adjust the Sound Volume Find Your Phone Number Touchscreen Navigation Your Home Screen Home Screen Overview Status Bar Active Notifications Active Display Motorola Connect App List Recent Apps Search Help Google Now Motorola Assist Enter Text Touchscreen Keyboard Text Entry Settings and Dictionary Tips for Editing Text...
Page 3 Touchless Voice Control Voice Commands Voice Typing Phone Calls Make Phone Calls Call Using the Phone Dialer Call from Recent Calls Call Contacts Call a Number in a Text Message or Email Message Call from Favorites Call Emergency Numbers Ringtone and Vibrate Settings Receive Phone Calls Visual Voicemail Set Up Visual Voicemail Review Visual Voicemail Access the Voicemail Options Configure Visual Voicemail Settings Change Your Main Greeting via the Voicemail Menu Edit the Display Name via the Voicemail Menu Listen to Multiple Voicemail Messages Voicemail (Traditional) Voicemail Setup Voicemail Notification Retrieve Your Voicemail Messages Set Voicemail Alerts Phone Call Options Retrieve Data from Your Old Phone Make a Conference Call Contacts Get Started with Contacts Add Contacts Save a Phone Number Edit Contacts Sync or Transfer Contacts Transfer Contacts Using a SIM Card Call or Text Contacts...
Page 4 Make Groups Accounts and Messaging Set Up Accounts Gmail and Google Create a Google Account Email Add an Email Account (POP or IMAP) Compose and Send Email Delete an Email Account Text Messaging and MMS Compose Text Messages Send a Multimedia Message (MMS) Save and Resume a Draft Message New Messages Notification Text and MMS Options Text Message Reply Wireless Emergency Alerts Hangouts Apps and Entertainment Google Play Google Play Store Create a Google Wallet Account Find and Install Apps Request a Refund for a Paid App Managing Your Apps Watch on Google Play Download Apps from the Web Choose Apps Carefully Google Maps Google Play Music Get Music Tips and Tricks Play Games Google Play Books Google Play Newsstand Sprint Zone Mirror Mode...
Page 5 YouTube Web and Data Wi-Fi Wi-Fi Search and Connect Wi-Fi Modes Wi-Fi Hotspot Set Up the Hotspot Activating the Hotspot Chrome Browser Chrome Voice Search from the Home Screen Camera and Video Take Photos Photo Options Record Videos Capture Your Screen View Photos, Images, and Videos Edit Your Gallery Photos Share Photos and Videos Tools and Calendar Calendar Clock Calculator Quickoffice Update Your Phone Update Your Profile Update Your PRL Accessibility Options Voice Recognition TalkBack Explore by Touch Accessibility Shortcut Caller ID Volume and Vibrate Settings Zoom Display Brightness Touchscreen and Keys...
Page 6 Messages Hearing Aids Braille Apps for Accessibility Bluetooth Connections Turn Bluetooth On or Off Connect New Devices Reconnect Devices Disconnect Devices Rename the Phone Rename a Paired Device Near Field Communication (NFC) Technology Turn NFC On and Off Your Cloud Android Beam Connect Your Phone to Your Computer Sprint Worldwide Wireless Service Activate Sprint Worldwide Service on Your Account Enable Global Roaming Mode Make and Receive Worldwide Calls Make Calls Using Plus (+) Code Dialing Sprint Voicemail Service Set Up Your Voicemail Access Number Access Your Voicemail Voicemail Troubleshooting International Data Roaming Get Started with Data Services Access Email and Data Services on GSM/UMTS Networks Access Email and Data Services on CDMA Networks Status Messages Contact Sprint for Assistance Settings Wireless & Network Settings Wi-Fi Settings Bluetooth Settings Data Usage Settings Airplane Mode Setting...
Page 7 Default SMS App Settings NFC Settings Android Beam Settings Tethering and Portable Hotspot Settings VPN Settings Mobile Networks Settings Emergency Alerts Settings Device Settings Active Display Settings Touchless Control Settings Motorola Connect Settings Sound Settings Display Settings Storage Settings Battery Settings Apps Settings Tap & Pay Settings Personal Settings Location Settings Security Settings Language & Input Settings Keyboard and Input Method Motorola Privacy Settings Backup and Reset Settings Motorola Device ID Setting Accounts Settings System Settings Activate Device Setting System Update Settings Date & Time Settings Accessibility Settings Printing Settings About Phone Settings Safety, Regulatory & Legal Battery Use & Safety Battery Charging Third Party Accessories...
Page 8 Driving Precautions Seizures, Blackouts & Eyestrain Caution About High Volume Usage Repetitive Motion Children Glass Parts Use and Care Operational Warnings Potentially Explosive Areas Symbol Key Radio Frequency (RF) Energy Exposure to RF Energy & Device Operation Follow Instructions to Avoid Interference Problems Medical Devices Regulatory Information Specific Absorption Rate (FCC & IC) European Union Directives Conformance Statement FCC Notice to Users Industry Canada Notice to Users Software Notices Location Services Emergency Calls Navigation Privacy & Data Security Disposal & Recycling Mobile Devices & Accessories Packaging & Product Guides Hearing Aid Compatibility with Mobile Phones Software Copyright Content Copyright Open Source Software Information Export Law Assurances Product Registration Service & Repairs How to Obtain Service or Other Information Motorola Mobility LLC Limited Global Warranty What Does this Limited Warranty Cover?
Page 9 What will we do if you make a claim under this Limited Warranty? What is not covered? My Product is defective, what should I do? Copyright Information Index viii...
Page 10: Get Started
Get Started The following topics give you all the information you need to set up your Moto X™ phone and Sprint service the first time. Your Phone at a Glance The following illustration outlines your phone’s primary external features and buttons. Note: Your phone may look a little different. This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 2.5 cm from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health. Charge Your Phone Battery You must charge the phone battery to begin setting up your phone. (Your SIM is already in your phone.) For more, see Battery Settings. Get Started...
Page 11: Activate Your Phone
Caution: Before using your phone, please read the safety, regulatory and legal information provided with your product. 1. Plug the USB connector into the charger/accessory jack on the bottom of your phone. 2. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours. Your phone may turn on when you connect the AC adapter to the outlet—this is normal. Note: This product uses a non-removable battery. The battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery, unless performed by a service representative, may damage the product and void your warranty. 3. Press and hold the Power key to turn the phone on. If your phone is activated, it will turn on, search for Sprint service, and show setup instructions. If your phone is not yet activated, see Activate Your Phone for more information. Note: If your phone becomes unresponsive, try a forced reboot—press and hold the Power key for about 10 seconds until the screen goes dark and the smartphone restarts. Any time you want to see what's using up phone battery power, touch Apps > Settings > Battery. Activate Your Phone Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. Get Started...
Page 12: Complete The Setup Screens
If you purchased your phone in a Sprint Store, it is probably activated and ready to use. If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. To confirm your activation, make a phone call. If you received your phone in the mail and you are activating a new phone for an existing number on your account, you will need to go online to activate your new phone. From your computer’s Web browser, go to sprint.com/activate and complete the online instructions to activate your phone. When you have finished, make a phone call to confirm your activation. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone. Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process. Complete the Setup Screens After activation and any required updates, your phone should power off and then back on again. After the restart, you’ll see a Welcome screen. You can then complete the Setup steps. 1. From the Welcome screen, select a language (if prompted) and touch Start to get started. To skip any section, touch Next or Skip. Note: If you are visually impaired or hard of hearing, see Accessibility Settings for more details. 2. Follow the on-screen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen. ® Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details. Got Google? – Touch Yes and complete the steps to sign in to your current Google™ Account, or touch No and then touch Get an account (to set up a new Google Account) or Not now to skip Google setup. The following options may apply depending on your ...
Page 13: Set Up Voicemail
Sign in – Enter your Gmail address and password and touch Sign in to sign in to your current Google Account. Get an account – Follow the instructions to sign up for a new Google Account. There will be screens to enter your first and last names, create an email address (Gmail), create a password, enter recovery information (including a backup email address and recovery question), an option to join Google+™, and an option to enable purchases from the Google Play Store app. Touch Next between each screen. Use Google services – Select your Google location options and then touch Next. 3. Follow the on-screen instructions to learn about basic touch menu navigation, view tutorials, learn about Gmail, or just get started. Tip: You can quickly access Google+ on your phone. Touch Apps > Google+. Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from the Google Play Store app, you must link your phone to a Google Account. Set Up Voicemail You should set up your Sprint Voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Get Started...
Page 14: Sprint Account Information And Help
If your screen is locked, press the Power key to turn on the screen and then flick the lock symbol on the screen to unlock it. 1. Touch Phone and then touch and hold (the number 1 on the dialpad) or touch Apps > Voicemail. 2. Follow the system prompts to: Create your password. Record your name announcement. Record your greeting. Note: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. For more information about using voicemail, see Voicemail (Traditional) or Visual Voicemail. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on ...
Page 15: Manage Your Account
For more information, or to change your passwords, sign on to sprint.com/mysprint. Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint. Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other products like games, ring tones, screen savers, and more. From Your Sprint Phone Touch to check minute usage and account balance. Touch to make a payment. Touch ...
Page 16 Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party. Touch For more information or to see the latest in products and services, visit us online at sprint.com/mysprint. Get Started...
Page 17: Phone Basics
Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics introduce the basic functions and features of your phone. Tip: Phone Software Upgrades – Updates to your phone’s software may become available from time to time. Sprint will automatically upload critical updates to your phone. You can also use the menu to check for and download updates. Touch Apps > Settings > System Update > Update Motorola software to search for and download available updates. Your Phone’s Layout The illustrations and descriptions below outline your phone’s basic layout. Tip: To find answers to many questions about your new phone right on your phone, touch Apps > Help. Key Functions Headphone Jack allows you to plug in an optional headset—stereo or not—for convenient, hands-free conversations. Phone Basics...
Page 18: Turn Your Phone On And Off
Power key lets you turn the phone on or off or turn the screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode. Volume keys allow you to adjust the ringtone or media volume or adjust the voice volume during a call. Micro USB/Charger Jack allows you to connect the phone charger or a USB cable (included). Microphone transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos. Nano SIM Card Tray locates your SIM card. Flash (on back) helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. Photo/Video Camera (both front and back) lets you take pictures and videos. Front camera also allows you to video conference. CAUTION: Inserting an accessory into the incorrect jack may damage the phone. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. To turn your phone on, press and hold the Power key. After your phone is turned on, it may display “Searching for Service.” When your phone finds a signal, it enters standby mode—the phone’s idle state. You are ready to begin making and receiving calls.
Page 19: Turn Your Screen On And Off
Turn Your Screen On and Off Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. For information on how to set up security options to avoid unauthorized access to your phone, see Security Settings. Turn the Screen Off When Not in Use To turn the screen off, press the Power key. Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You can still receive messages, active notifications, and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen automatically turns off, see Display Settings. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power key. 2. To unlock the screen, touch and flick to the outer circle that appears. Phone Basics...
Page 20: Adjust The Sound Volume
If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Screen Lock in Security Settings. Note: To change the notifications your sleeping phone flashes, touch Apps > Settings > Active Display > Select apps. Note: During a call, your screen might stay dark if the sensor just above the top of the screen is covered. Don't use covers or screen protectors (even clear ones) that cover this sensor. Adjust the Sound Volume Your volume keys control the sound for the current feature you have open on your phone. Ringer volume: Press the keys while on the home screen, or press them when your phone is ringing to silence it. Earpiece volume: Press the keys during a call. Music/video volume: Press the keys during a song or video. Find Your Phone Number You can verify your phone number. From home, touch Apps > Settings > About phone > Status > My phone number. Touchscreen Navigation Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Page 21: Your Home Screen
Swipe (or drag): Press an item and then slide it to a new location and release. Flick: Use light, quick strokes in a vertical or horizontal direction, such as when scrolling through contacts or messages lists. Tip: To stop a quickly scrolling list, touch the screen. Tip: To add or show other panels of shortcuts and widgets, flick the home screen left or right. Pinch and Tap: "Pinch" the screen using your thumb and forefinger to zoom out or "spread" the screen to zoom in when viewing a picture or a website. (Move fingers inward to zoom out and outward to zoom in.) Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it. Return: To close an option menu or return to a previous screen, touch or depending on the screen. Your Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons (apps), shortcuts, folders, widgets, and more. Note: Touch to return to the main home screen from any other screen. Home Screen Overview Your home screen extends beyond the initial screen. Flick the screen left or right to display additional home screen panels. Flick it down from the top to see settings and notifications. Phone Basics...
Page 22: Status Bar
Note: Your home screen might look a little different. Add Items to the Home Screen Learn how to add, move, or remove items from the home screen pages. Wallpaper: Touch and hold an empty spot on your home screen to choose your wallpaper. Widgets and shortcuts: Touch Apps , touch and hold the widget or shortcut and drag it to one of your home screen panels. To see all your apps, shortcuts, and widgets, touch Apps and flick the menu to the left, or touch APPS or WIDGETS at the top. Shortcut groups: Drag one app shortcut onto another to create a shortcut group on your home screen to organize them. Add more app shortcuts by dragging them onto the first shortcut. To name the group, touch it and enter a name below the listed shortcuts. Move or Remove Items on the Home Screen Touch and hold a widget or shortcut until you feel a vibration, then drag it to another spot, left or right to another panel, or to Remove at the top of the screen. To see another panel, flick the screen left or right. Status Bar The status bar at the top of the home screen provides phone and service status information. Icons on the left notify you about new messages or events. Icons on the right tell you about phone status.
Page 23: Active Notifications
Network and Wi-Fi icons turn blue when your phone exchanges data with your Google Account. Note: Apps you download on the Google Play Store app might show other icons in the status bar to alert you to specific events. Status Icons Icon Status Bluetooth on/connected Bluetooth off GPS active Wi-Fi on/connected Wi-Fi on/not connected Downloading Vibrate Silent Network strength Network (roaming) Airplane mode Alarm set Battery full /battery charging Warning Wireless display connected/on Microphone on/off Active Notifications At the top of the screen, icons on the left notify you about new messages or events. If you don’t know what an icon means, flick the bar down to find out. Phone Basics...
Page 24: Active Display
To delete alerts individually or clear the entire list: Touch the status bar and flick or drag down to see all of your alerts. To clear all the Active Notification alerts, touch To remove individual alerts, swipe a message to the right or left. You can also choose to send notification text messages and other information to your computer using Motorola Connect. For more, see Motorola Connect. Active Display When your phone is sleeping, you can see messages, calls, and more coming in to your Moto X. Active Display flashes the time and icons for one or more notifications when you are not using your phone. Peek at the text by dragging the icon up or drag down to unlock the phone. Swipe left or right to put your phone back to sleep. Active Display doesn’t appear if your phone is face down, in a pocket or purse, or if you’re on a call. For more information, see Receive Phone Calls. Active Display keeps you informed and saves battery power. You choose the alerts you want to see or choose privacy when using a PIN or password lock. Turn off Active Display between the hours you specify each night. Phone Basics...
Page 25: Motorola Connect
You can modify the Active Display settings. From home, touch Apps > Settings > Active Display and then touch an option you want to change. For more information, see Active Display Settings. Motorola Connect Use your Google Account to connect your phone to your computer. See call, contact, and messaging info on your computer. Know who’s calling before you reach for your phone. Send and receive text messages from your desk using a simple add-on to your desktop Chrome™ browser. For more, see motorola.com/motorolaconnect. Set Up Motorola Connect on your phone and then on your computer. From home, touch Apps > Settings > Motorola Connect to set up your phone. Install the Chrome extension on your computer from the email instructions sent to you by your phone. App List The app menu shows you all of your applications. To open it from the home screen, touchApps Phone Basics...
Page 26: Recent Apps
Flick left and right to see all of your apps. Any new apps that you download (see Google Play™ Store) are added to the app menu. Tip: Continue to flick left past the apps and to see the widgets you can place on your home screen. To close the app menu, touch Home or Back Recent Apps Touch Recent Apps to see the last few apps you used, and then touch the app you want. Touch Home or Back to return to the home screen. Search You can use the search widget on the top of the home screen to search your phone or the Web. Phone Basics...
Page 27: Help
Touch the Google search widget for a text search. As you type, suggestions appear below the search field. To search by using the suggestion, touch the suggestion. To search for your text in the search field, touch on the keyboard. Help You can ask a question, watch a tutorial, or read a how-to. Talk to someone or find out anything about your phone. Manage settings that provide you tips about using your phone and your phone’s performance. Note: You can use Help on your mobile data network or by using Wi-Fi. Using Wi-Fi avoids a data usage charge. See Wi-Fi for more information. From home, touch Apps > Help. Google Now Google Now uses your search history, location history, and Google™ services to provide the information you need, when you need it. The service is always working for you in the background— you don’t have to ask for anything. Google automatically notifies you when new information is available. Phone Basics...
Page 28: Motorola Assist
If you set up a Google Account when you initially set up your phone, open Google Now: Touch and hold and then drag up into the home screen to the Google Now circle and release your finger. To turn Google Now off, open Google Now, and scroll to the bottom of the screen: Touch Menu > Settings and then next to Google Now, touch . to display the option. To turn on/off notifications from Google Now, open Google Now and scroll to the bottom of the screen: Touch Menu > Settings > Notifications and then next to Show updates from Google Now, touch the check box. Tip: For additional information about using Google Now, open Google Now and touch Menu > Settings > Help & Feedback. Motorola Assist Your phone can reply to texts when you’re driving, silence your ringer during meetings or during night-time hours you specify. Motorola Assist™ suggests actions to automate based on how you use your phone. When you see a suggestion in the status bar, flick the bar down to accept or delete it. Phone Basics...
Page 29: Enter Text
To activate Motorola Assist, touch Apps > Assist. Note: Motorola Assist may not be able to detect when you are driving when GPS is turned off. Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing. Touchscreen Keyboard Your phone has a traditional QWERTY keyboard for entering text. The keyboard appears automatically on-screen when you touch a text entry field, and is used in either portrait or landscape mode. Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, continuous key (gesture) input, customizing the user dictionary, suggesting predictive text, and more. Phone Basics...
Page 30 You can use the following options to enter text on your touchscreen. Type: Enter letters by touching them one at a time (like on a computer). Gesture: Enter a word by tracing a continuous path through the letters. When you lift your finger after the last letter of a word, a space is automatically added. Word completion/correction: Whether you type or use gestures to add part of a word to the text box, suggestions for the word appear below the text box in the word list. Touch a suggested word to replace your partial entry. Corrected spellings for typos also display. Word suggestion: After you enter a space in your message, the next word is suggested for you in the bar below the message. Phone Basics...
Page 31: Text Entry Settings And Dictionary
Close the keyboard: Touch Back or touch at the bottom of your phone. Note: Your touchscreen keyboard looks slightly different depending on whether you’re entering a text message, email, or other text. You can also use Google Voice typing to enter text using your voice (see Voice Typing for details). Text Entry Settings and Dictionary You can change the preferences when using your keyboard, voice entry options, and edit the dictionary of words your phone suggests. To change the text entry settings, touch Apps > Settings > Language & input: To change preferences, touch . You can change the language, automatic punctuation, and more. To add or edit the words that your phone suggests and recognizes, touch Personal dictionary. You can also add words to the dictionary from your typed entries. Tips for Editing Text You can cut, copy, and paste names, phone numbers, addresses, quotes, or anything else in a text box. You can cut, copy and paste within the same message or between apps. You use the icons at the top of an app screen or select screen options that guide you when you touch the typed words in your message. Phone Basics...
Page 32: Touchless Voice Control
Tip: Touch and hold icons to show their description label. To… Instructions Enter alternate characters Touch and hold the letter to enter its associated number, or touch to enter numbers or =\< to enter symbols. Enter one capital letter Touch and touch the letter. Enter only capital letters Touch twice to see a bar under the icon and type. Touch again to return to typing lowercase. Select text Double tap a word to select it. To select more than one word drag the cursors on each side of the selected word to either end of the text. To select all words, touch . Cut or Copy selected text Select text and then choose Cut or Copy. You can copy text from one app to another. Move the cursor Touch a spot in the text you have typed to place the ...
Page 33: Voice Commands
From home, touch Apps > Settings > Touchless Control a nd then touch Touchless Control. Say “OK Google Now” followed by a command whenever you need something. Tell Google Now to show you a list of its sample activities by saying “Help me”. Want to know what’s happened since the last time you checked your phone? Wake up Google Now by saying “OK Google Now” and then say “What’s up?”. Google Now speaks your latest notifications. You can train your phone to recognize your voice to launch Google Now. 1. From home, touch Apps > Settings > Touchless Control. 2. If Touchless control is not on, touch the checkbox next to Touchless Control. 3. Record your voice by touching Train launch phrase and then following the screen instructions to provide a sample of your voice. Voice Commands You can control your phone by speaking to it. Use voice commands to perform functions such as making a call, dictating text in a message, ...
Page 34: Voice Typing
Search.To begin a voice search while on the home screen, touch and begin speaking. Your search begins immediately. For more about Google Now, see Google Now. Note: If you’re writing a text message, touch to begin dictation mode. Your phone recognizes words you speak and enters them into your message. Or, touch in the Google Now Search widget and speak. For example, you can say one of the following commands: To do the following: Map a route “navigate to” Send a text message “send text” Make a call “call” Send email “send email” Find local businesses “map of...” Browse the Web “go to” Make a voice note “note to self”...
Page 35: Phone Calls
Phone Calls With the Sprint National Network and your phone’s calling features, you can enjoy clear phone calls across the country. Note: During a call, your touchscreen goes dark to avoid accidental touches. To wake it up, move it away from your face or press the Power key. Make Phone Calls There are several convenient ways to place calls from your phone. From your phone dialpad, flick the screen left to access recently called numbers, frequently called numbers, and contacts with phone numbers. Tip: You can multi-task while you’re on a call. Touch Home to hide the call display and look up a phone number, address, or open other apps. To reopen the call display, flick down the status bar and touch Ongoing call. Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. Touch > to display the dialpad. 2. Touch the number keys on the dialpad to enter the phone number. 3. Touch to call the number. If the dialed number matches a contact, you see your contact’s screen. Flick right to return to the dialpad. Phone Calls...
Page 36: Call From Recent Calls
4. To end the call, touch Call from Recent Calls The Recent call list lets you quickly place calls to the latest incoming, outgoing, or missed numbers. 1. From home, touch to display recent calls. 2. Touch to display the entire Recent call list. 3. To call a number in the Recent call list, touch the contact name or number. For additional options and call details, touch the contact photo or contact symbol on the left. Tip: You can clear the list of recent calls by touching Menu > Clear call log. Note: Touch MISSED in the Recent call list to see any calls you have not answered. Call Contacts You can place phone calls directly from entries in your Contacts list. 1. Touch Apps > People to display the Contacts list. 2. Touch a contact to display the information you have stored for your contact. Phone Calls...
Page 37: Call A Number In A Text Message Or Email Message
3. Touch a phone number to place a call. You can also send a text message, an instant message, or an email from the contact page. For additional information, see Contacts. Call a Number in a Text Message or Email Message While viewing a text message or email message, you can place a call to a number that is in the body of the message. 1. Touch Messaging, Gmail or Email. 2. Touch the message with the phone number, and then touch the phone number. The dialpad opens with the phone number automatically filled in and ready to be dialed. 3. Touch to place the call. Call from Favorites You can also place calls from the Favorites list. From home, touch Apps > People > Favorites. To call, text, email, or view contact information, touch the contact and touch a contact ...
Page 38: Ringtone And Vibrate Settings
1. Press the Power key to turn on the screen. For more information, see Turn Your Screen On and Off. 2. Touch 3. Touch Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9- 1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues. See Location Services in the Important and Safety Information. Ringtone and Vibrate Settings You can choose from a list of ringtones and whether you want your phone to vibrate with incoming calls. To set phone call alerts, from home, touch Apps > Phone > > Settings and set one or both of the following: ...
Page 39: Visual Voicemail
Answer an Incoming Call To answer a call touch and drag to Silence the Ringing Sound To silence the ringer without rejecting the call, press the Volume key. Reject an Incoming Call To send an incoming call to your voicemail, touch and drag to Answer a Call with a Text Message You can automatically send a text message to an incoming caller. 1. To send an incoming call a text message, touch and drag to 2. Touch one of the provided quick response messages or touch Custom and type a new message. Tip: You can edit or create your own Quick Responses messages. Touch Apps > Phone > Menu > Settings > Quick Responses, and touch a message to edit it. Voice Privacy Turn on enhanced privacy mode to make it harder for devices to pick up your frequency.
Page 40: Review Visual Voicemail
1. Touch Apps > Voicemail > Menu >Settings. 2. Touch Personalize voicemail then touch OK and follow the instructions to: Create a password (part of the standard voicemail). Record your name. Record your greeting. 3. When finished, return to the voicemail page (see step 1). 4. Touch the Welcome to Voicemail message on the screen to play a brief explanation of voicemail services. Important: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. You can choose to listen to all unheard messages or one at a time. Text and voice messages remain stored for later review. To listen to all unheard messages played back in sequence, last message first: 1. Touch > Voicemail to open the list of calls in the voicemail inbox. 2. To listen to all unheard messages, touch To listen to one message: 1. Touch > Voicemail ...
Page 41 Features available while reviewing messages include: Timeline: Touch and drag the bar to move to different points in the message. Touch Pause to pause the playback. Touch Play to resume. Speaker Off/On: Turn the speakerphone on or off during playback. If the speakerphone feature was enabled within your Voicemail settings menu, the speakerphone will always be automatically enabled during voicemail playback. Call : Call the person who left the voicemail message. Share : Share your voicemail message via Bluetooth, text message, Gmail™, or email. You can then reply to the sender or forward the message to anyone with an email account or phone number. This allows you to send a voicemail message to several recipients at the same time. Delete : Delete the current voicemail message. Reply : Reply to the message sender. Touch to deliver a text message (SMS), or to deliver an audio message. Menu : Touch for the following: Archive: Save the message. Settings: Configure Visual Voicemail settings. Phone Calls...
Page 42: Access The Voicemail Options
Help: Open online help. Send feedback: Provide feedback about the app. Access the Voicemail Options The following steps help you use your voicemail account. 1. From home, touch Apps > Voicemail. 2. Touch in the left box to listen to the message or touch anywhere else in the message box to open the message details. Tip: For an explanation of all your options, from home, touch Apps > Voicemail > Menu > Help > Setting up your Visual Voicemail. The following options are available while reviewing voicemail messages: Subscribe to subscribe to the premium Voice-to-Text transcription service. (Requires an additional monthly charge.) Select multiple to choose more than one message to save, delete, or email. Menu to see additional options. Play All to listen to all unheard messages. Note: Not all options are available for all messages. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you choose settings for notifications, pictures, greetings, ...
Page 43: Change Your Main Greeting Via The Voicemail Menu
Display name to enter a name or a number that is attached to your outgoing voicemails as part of an identification string. Speakerphone to set the default your messages to be read to you or muted. Transcriptions displayed to have voicemails converted to text. Themes to choose the color scheme for your phone. View quick tips tutorial to view tips about Visual Voicemail. Help to view the online help for Visual Voicemail. Send feedback to provide feedback about the app. Updates to search for an upgrade to your visual message software. About Voicemail to view information about the Visual Voicemail application, such as the version. Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. Touch Apps > ...
Page 44: Listen To Multiple Voicemail Messages
Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen. After listening to a voicemail, flick the screen left or right to move to the previous or next message. You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one. Voicemail (Traditional) In addition to Visual Voicemail, your phone and Sprint service always offer traditional voicemail service accessed through the Phone application. Voicemail Setup See Set Up Voicemail. Important: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Voicemail Notification When you have a new voicemail, shows at the top of your screen. Retrieve Your Voicemail Messages To hear the message saved to your voicemail, do the following. From home, touch Phone to open the dial screen, and then touch and hold Listening to the messages clears the indicator at the top of the screen. Note: You are charged for airtime minutes when you are accessing your voicemail from your wireless phone. Phone Calls...
Page 45: Set Voicemail Alerts
Set Voicemail Alerts You can choose a sound and vibration to alert you of a new voicemail. To set voicemail alerts, from home, touch Apps > Phone > > > Settings > Voicemail and set one or both of the following: Sound: Select a sound from the list. Vibrate: Select the checkbox. Phone Call Options Your phone application provides many useful features to help you make the most of your calling experience. Note: Using a mobile phone or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely. While you’re on a call, you will see a number of on-screen options. Touch an option to select it. During a call: To mute a call, touch Mute. To use the speakerphone, touch Speaker. Phone Calls...
Page 46: Retrieve Data From Your Old Phone
Ensure that Wi-Fi is enabled and working for both your new and old phones (see Wi-Fi). You can move your old Android phone data to your new phone. 1. On your old Android phone: Download the Motorola Migrate app from Google Play™. If Transfer from this phone is displayed, touch Start or touch Want to transfer from this phone instead? and then touch Start. 2. On your new Android phone: Touch Apps > Motorola Migrate > Android and then touch Next. Uncheck any item in the list you do not want to transfer to your new phone and touch Next and then touch Next again to display the phone’s QR code. 3. Hold the Scan screen on your old phone against the QR code on your new phone to start the transfer. Tip: Transfer starts in a few seconds and both phones show status bars to keep you informed of the transfer progress. To move your old iPhone data to your new phone: 1. On your new phone, touch Apps > Motorola Migrate > Android and then touch iPhone.
Page 47: Make A Conference Call
Note: No data connection is needed after the application is loaded on the old phone. The Motorola Migrate app uses Wi-Fi to transfer the data. Tip: While you’re migrating, you can keep using your phone. Make a Conference Call With 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To start a conference call, call the first number. After the call connects, touch Add Call. Dial the next number, or select it from contacts or favorites. When the next number answers, touch Merge calls. Phone Calls...
Page 48: Contacts
Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google™ Account. Get Started with Contacts Before using Contacts, it’s best to learn a few basics. Access Contacts There are a few ways to display Contacts. 1. Touch Apps > People. 2. Flick the screen left or right – or – Touch an icon at the top of the screen to view one of the following lists: Frequently accessed contacts. All contacts. Contacts...
Page 49: Add Contacts
Contact groups you’ve created. Tip: To search the list, begin typing a name. Touch Menu to see options for your Contacts: Contacts to display: Filter and sort your contact list. Clear Frequents: Clear the accumulated list of often accessed contacts. This option only appears for the Frequently Accessed screen. Import/export: Import, export, or share contacts from a memory card. Accounts: Touch Auto-sync app data to keep the contact information in your apps up to date or touch the individual accounts to synchronize them. Settings: Change the way your contacts names are listed or how your contact list is sorted. Add Contacts You can add contacts from your phone’s People application or from the dialpad. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. Touch Apps > People and touch 2. Fill in as much or as little information as you'd like. Contacts...
Page 50: Save A Phone Number
3. When you’re finished, touch DONE. Tip: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), touch to the right of the field and touch your selection. Save a Phone Number You can save a phone number to Contacts directly from the dialpad. 1. Touch Phone. 2. Enter the phone number and touch Menu > Add to contacts. 3. To add the number to a new contact, touch CREATE NEW CONTACT. To add the number to an existing contact, search or scroll for the contact and touch it. 4. For an existing contact, select a number type for the new number by touching , and then touch OK. For a new contact, enter the first and last name and any additional information, and then touch DONE. Edit Contacts After you add a contact, you can edit the information, assign a caller ID picture, customize with a unique ringtone, and more. 1. Touch Apps > People and then touch to list all contacts. 2. Touch the contact you want to change, touch Menu and select from the following menu items: ...
Page 51: Sync Or Transfer Contacts
Sync or Transfer Contacts When you change one of your contacts, your phone automatically updates your other accounts providing the Auto-sync app data option is turned on. For additional information see Edit Contacts. Get all your contacts, all in one place. Here are a few helpful hints: Use Gmail™: All your Gmail contacts are automatically synced to your phone. Various computer applications for mobile phones and email accounts allow you to export your contacts as a “.CSV” file. You can then use Gmail™ to import the file. For details, see motorola.com/transfercontacts or log in to your Gmail account on your computer and select Help. Use a SIM card: You can transfer contacts from your old phone to your new Motorola phone using a SIM card. See Transfer Contacts Using a SIM Card. More: Find other methods and tools to help you at motorola.com/transfercontacts. Transfer Contacts Using a SIM Card You can move contacts from your old phone to your new phone with a SIM card. 1. On your old phone, copy all the contacts to your SIM card. (They are copied as a VCard file.) 2. Insert the SIM card in your new phone. 3. To import the contacts from your SIM card, touch Apps > People > Menu > ...
Page 52: Make Groups
1. Touch Apps > People. 2. Touch a contact, touch the number you want to call or touch to send a text message. Make Groups You can set up groups in Contacts for Group Connect calls or for quick messaging. 1. Touch. Apps > People > Groups 2. Touch to start a new group. If you have more than one email account, choose the account you want to add a group. 3. Type a name for your group. 4. Type a name to search for people to add to the group. When the list of People entries pops up, touch a name to add that person to the group. 5. Touch DONE. Note: You may see different options based on the information you have saved for your contact. Contacts...
Page 53: Accounts And Messaging
Accounts and Messaging With Sprint service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Google Hangouts™. Set Up Accounts Set up your social networking and email messaging accounts. Gmail and Google You need a Google™ account to access phone features such as Gmail™, Google Maps™, Google Hangouts™, and Google Play™ Store apps. These apps sync between your phone and your online Google Account. Create a Google Account If you do not already have a Google Account, you can create one online on your computer or by using your phone. Create a Google Account Online 1. On your computer, launch a browser and go to google.com. 2. Click Sign in > Create an account and follow the instructions to create your free account. 3. Check your email for a message from Google confirming your account. Respond to the email to activate your account. Create a Google Account Using Your Phone 1. ...
Page 54 6. Uncheck COMMUNICATION if you do not want to receive Google Play news and offers and touch . 7. Follow the prompts to read and accept the Google terms of service. 8. Touch I accept to establish the account and then type the authenticating text and touch . 9. Choose Get started to upgrade to Google+ or skip this option by touching Not now. 10. Touch Set Up credit card to add your credit card information to purchase items from Google Play or skip this option by touching Not now. 11. After your phone connects with Google servers, select the items you want to sync with your phone, and then touch to sync your phone with the Google information. Sync Your Google Account When you allow synchronization, your accounts are up to date with your phone across all of your devices. 1. Touch Apps > Settings and touch 2. Touch a Google Account name to list all of apps related to this account. Note: Your Gmail account is an example of a Google Account. Synchronization is checked by default for all listed items. 3. Touch Menu > Sync now to manually synchronize all checked items in the list. Note: To remove a Google Account, touch Menu ...
Page 55 To view an email message: Touch a message in the list. To view more email messages: If the inbox is full, flick up the screen to view more messages and conversations. Read a new email message: Touch the unread message or the conversation with an unread message (just-arrived items appear in bold). Select messages and conversations: To select multiple emails in the list without opening the message, touch the messages. View the Inbox of your other Gmail account: Touch Inbox at the top of the screen and choose an account.
Page 56: Email
4. Enter the email subject, and then compose your email. 5. After composing your message, touch to send it. Read and Reply to Gmail Messages 1. Touch Apps > Gmail. 2. Touch a message. To Reply, touch and enter an additional message. To Reply to all, touch Menu (located on top right on the message) > Reply all, and enter your message. To Forward a message, touch Menu > Forward, enter or select recipients, and then enter your message. 3. After composing your message, touch to send it. Email Use the Email app to send and receive email from your webmail or other accounts, using POP3 or IMAP. You can also access your Corporate Sync email and other features on your phone. Add an Email Account (POP or IMAP) You can add a POP or IMAP email account to your phone.
Page 57: Compose And Send Email
Add a Corporate Sync Account You can also add a corporate email account to your phone. 1. Touch Apps > Settings and scroll to Accounts. 2. Touch Add Account and then touch Corporate. 3. Enter the Corporate Exchange account details and then touch Next. 4. Select the type of information you want to synchronize and touch Done. Tip: You might need to enter your domain name with your user name (like domain/username). Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. Touch Apps > Email. – or – For Gmail accounts, touch Apps > Gmail. 2. Touch the account email address in the upper left corner and touch Inbox or a storage folder. 3. Touch 4. Enter an address. – or – Type the first few letters of a contact’s name to display the name and touch the name. 5. ...
Page 58 View and Reply to Email 1. Touch Apps > Email. – or – for Gmail accounts, touch Apps > Gmail. 2. Touch the message you want to view. 3. Touch Reply to reply to the sender or touch > Reply all.to respond to all email addresses on the email. View Your Email Inbox Folders 1. Touch Apps > Email. – or – For Gmail accounts, touch Apps > Gmail. 2. Touch or in the top left corner and touch the email account you want to view and optionally touch a folder or category to see its contents. Refresh an Email Account Whatever your automatic synchronization settings are, you can synchronize your email messages ...
Page 59: Delete An Email Account
For Gmail accounts, touch Apps > Gmail. 2. Select the account for which you want to edit settings. 3. Touch Menu > Settings and select General settings or the email account name to choose the option you need to change. Delete an Email Account You can stop an email account from displaying emails on your phone. Deleting the account from your phone does not close the email account. 1. Touch Apps > Settings, and select the account you want to delete. 2. Touch Menu > Remove account to delete it from your phone. Text Messaging and MMS With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). See your service plan for applicable charges for messaging. Accounts and Messaging...
Page 60: Compose Text Messages
Compose Text Messages Quickly compose and send text messages on your phone. 1. Touch Apps > Messaging. 2. To open a new message box, touch Compose 3. Add one or more recipients. You can: Enter phone numbers directly in the To box. If you’re sending the message to one or more phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Touch a suggested match to enter that number. Enter a contact from your list by beginning to type the contact’s name. Touch the contact’s name to enter it. You can also add contact groups as recipients. 4. Touch the Type message box and compose your message. Note: For long messages, a counter appears above the Send showing how many characters you have remaining in a segment / how many segments you’ve already typed. After 145-characters are typed, a new message is created but is automatically joined into one when received. 5. When done, touch Send Send a Multimedia Message (MMS) Compose and send a Multimedia Message (MMS). Send pictures, videos, audio or slideshows. 1. Touch Apps > Messaging. 2. ...
Page 61: Save And Resume A Draft Message
4. Touch the Type message box and compose your message. 5. Touch and select a media type from the list. 6. Touch Send Save and Resume a Draft Message Any message you do not send is automatically saved as a draft unless you delete it. To resume composing the message: 1. In the messages list, touch the message marked with Draft that you want to resume editing. 2. When you are finished, touch Send New Messages Notification Depending on your notification settings, the phone plays a ringtone, vibrates, or displays an icon in the status bar when you receive a new text or multimedia message. You can change the notification for new text and multimedia messages, see Text and MMS Options for details. To open a message, slide the status bar down to open the Notifications panel. Touch the new message to open and read it. Text and MMS Options Change your text and MMS options. From home, touch Apps > Messaging > Menu > Settings and touch an option to change its settings. SMS Enabled/Disabled: Toggle between Hangouts and SMS Messaging.
Page 62: Text Message Reply
Roaming auto-retrieve: Automatically retrieve MMS messages while roaming. Notifications: Allow phone message notifications appear in the status bar. Sound: Choose a notification ringtone from a list. Vibrate: Set your phone to vibrate when it receives a message. Text Message Reply When you ignore an incoming call, your phone can automatically send a text message to the caller. To send a text message to an ignored call, slide up to and touch a stored text message from the list or create your own messages to select. To edit the outgoing messages, from home, touch Phone > Menu > Settings > Quick responses, and touch a quick response to edit it. Wireless Emergency Alerts Wireless Emergency Alerts, also known as CMAS or PLAN, is a U.S. national emergency alert system. Emergency alerts can pop up to tell you about a national or local crisis. After you close an alert, you can reopen it from the home screen by touching Apps > Messaging > Menu > Emergency alerts. Tip: Emergency alerts have a special sound and vibration that is two seconds long, followed by one second, then another one second. To choose which types of alerts you receive, from home, touch Apps ...
Page 63: Hangouts
Hangouts Send and receive instant text messages, video, or a photo to one or a group of friends with Hangouts™. Note: You can flick the Hangouts screen right and left to switch from a list of friends or the details of previous Hangout sessions. 1. Touch Apps > Hangouts. 2. Touch to select a friend and add additional friends by touching Anyone else? 3. Touch OK when you have finished adding friends. 4. Touch Send Hangouts message and type your message. – or – Touch to start a video call. Note: You can attach a photo, a video, audio, or a slideshow to a text message by touching the paperclip and selecting existing or creating new media with your phone. You can also download other instant messaging (IM) apps on Google Play Store: From home, touch Apps > Play Store > APPS > CATEGORIES > Communication, and then choose an app for your provider. Once you download the app, touch Apps to see it. Note: Your IM options will depend on your IM provider. To browse instant messaging apps from your computer, go to play.google.com/store. Accounts and Messaging...
Page 64: Apps And Entertainment
Apps and Entertainment All your phone’s features are accessible through the Apps list. Note: Like all apps, downloaded apps use up memory, data, battery, and processing power—some more than others. For example, a simple battery level widget uses less than a streaming music player app. After installing an app, if you're not happy with how much memory, data, battery or processing power it's using, uninstall it. You can always install it again later. If you doubt the safety of an app, don't install it. Note: Available applications and services are subject to change at any time. Google Play Google Play™ is a digital content experience from Google where you can find and enjoy your favorite music, movies, TV shows, books, and Android apps and games. It’s your entertainment hub: you can access it from the Web or from your Android device, and all your content is instantly available across your devices. Find more about Google products: See google.com/about/products. Apps and Entertainment...
Page 65: Google Play Store
Google Play Store The Google Play Store is the place to go to find new apps for your phone. Choose from a wide variety of free and paid apps ranging from productivity apps to games. When you find an app you want, you can easily download and install it on your phone. Note: You must first connect to the Internet using your phone’s Wi-Fi, Sprint 4G, or data connection and you must set up a Google Account (see Set Up Accounts) in order to buy and download apps from the Google Play Store. From home, touch Apps > Play Store. Download and install fun games, music, movies, books, cool apps, and more. The Google Play Store provides access to applications created by developers worldwide, so you can find the app you want. If you need help or have questions about the Google Play Store, touch Menu > Help. Create a Google Wallet Account You need a Google Wallet™ account to purchase items from the Google Play Store. On your computer, go to google.com/wallet t o create a Google Wallet account. – or – The first time you use your phone to buy an item from the Google Play Store, you’re prompted to enter your billing information to set up a Google Wallet account. Find and Install Apps Search for and download apps for your phone. Apps are organized into several search options so you can find just the one you want. 1. Touch Apps > Play Store.
Page 66: Request A Refund For A Paid App
Flick the screen right and touch CATEGORIES in the scroll bar. Touch a category, for example, Games, Entertainment, or Finance. You can again use the top scroll bar to zoom in on your search. Search by name: Touch Search on any Google Play Store screen, type in the name or kind of app you’re looking for and then touch Search to the right of the search box. Or, touch to start a Voice Search. 4. Touch the app you want to install. Then, touch INSTALL (if app is free) or touch the price. Note: Apps requiring network communication, access to stored files, or access to your accounts saved to the device, open a prompt for your permission. 5. After touching the price, you may be asked to sign in again. Sign in and select Accept & buy to proceed. Follow the on-screen instructions. To see the download progress, open the notifications window. 6. Touch BUY, type your Google password, and touch CONFIRM. 7. Touch OPEN to start using the App. Note: For quick access, the app’s icon appears on your home screen. You can reposition the icon by pressing and sliding it in any direction. Delete it from the home screen by touching and holding it and sliding it to . Remove at the top of the screen. 8. After you download an app, touch Apps and the icon for that app to launch it. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you touch OK on this screen, ...
Page 67: Managing Your Apps
or Back Uninstall apps: Touch Apps > Settings > Apps. Flick left to ALL, touch an app, then touch Disable or Uninstall in the top right (as available). Unlock an app: If an app locks up your phone as soon as you turn it on, restart your phone in Safe Mode: Turn off your phone, then turn it back on. When you see the “Motorola” logo during power-up, press and hold both volume keys until you see the home screen, with Safe Mode in the lower left. Remove the app that locked up the phone. Reinstall apps from the Google Play Store: Touch Apps > Play Store > Play Store (at the top) > My apps. Apps you downloaded are listed and available for download (or updates). Show or clear app details and data: Touch Apps > ...
Page 68: Choose Apps Carefully
1. To allow your phone to download apps from any website, touch Apps > Settings > Security > Unknown sources. 2. To launch the browser, touch Apps > Chrome. 3. Find the app you want to download and touch the download link. Note: When installing an app, make sure you read the alerts that tell you what information the app will access. If you don’t want the app to have access to this information, cancel the installation. Choose Apps Carefully Apps are great. There's something for everyone. Play, communicate, work, or have fun. But remember, choose your apps carefully. Here are a few tips: Choose apps from trusted sites, like Google Play. On Google Play, you can check the app’s ratings and comments about the app before installation. If you doubt the safety of an app, don't install it. Like all apps, downloaded apps will use up memory, data, battery, and processing power— some more than others. For example, a simple battery level widget will use less than a streaming music player app. After installing an app, if you're not happy with how much memory, data, battery or processing power it's using, uninstall it. You can always install it again later. Just like Web browsing, you may want to monitor children’s access to apps to help prevent exposure to inappropriate content. Certain apps may not provide completely accurate information. Take care, especially when it comes to personal health. Google Maps Your phone offers a number of location-based navigation programs to help you figure out where you ...
Page 69 Set Your Location Sources You can set your phone to determine your location using GPS satellite signals (highly accurate, but uses battery power) or using the mobile network (less accurate, but conserves battery power). You can also turn off access to your location. See Location Settings. Share and Report Your Location You can fine tune the location settings allowed for family and friends and the frequency of location reporting: From home, touch Apps > Maps > Menu > Settings > Google location settings. Find Any Location 1. Touch Apps > Maps > Search 2. Enter text in the search box, such as an address, business, or city, and then touch Search. Tip: If you have already used maps or navigation on your phone, you can choose from a list of previously searched for locations. 3. Touch the location you’re searching for in the results list. Apps and Entertainment...
Page 70 Get Directions and Navigation Options 1. Touch Apps > Maps. 2. On the map, touch Tip: Clear a previously searched location by touching next to the address. 3. Enter a starting point address or touch to speak the address. 4. Enter an end point address or touch to speak the address. 5. Select your mode of transport (car, public transport, bicycle, or walk) To view your directions on a list, flick up the estimated time/miles – or – To receive turn by turn driving directions, touch Start. 6. For more options or to exit, touch Send Your Current Location 1. On a map, touch your location and touch My Location bubble. 2. Touch the address at the bottom and touch Share 3. Touch a sending mode from the Share via list. Select Map Mode On a map, touch ...
Page 71: Google Play Music
Google Play Music Listen and create playlists anytime with music on your phone. To play music on your phone: From home, touch Apps > Play Music. Go back: When you open a song or artist list, touch in the top left to go back. Shuffle or repeat: During a song, touch the empty space next to the music controls to show shuffle and repeat at the bottom. Touch once to repeat the current song list, or twice to repeat only the current song. Volume: Press the volume keys. File types: Your phone can play MP3, M4A, AAC, AAC+, MIDI, and WAV files. During a flight: Press and hold the Power key and then touch Airplane mode to turn off all your network and wireless connections and listen to music during a flight. Apps and Entertainment...
Page 72: Get Music
Get Music There are several ways to load music on your phone. Note: Copyright – do you have the right? Always follow the rules. See Content Copyright. Transferring Music from a Windows Computer 1. Using a USB cable, connect your phone to your computer. 2. Flick down the status bar, and make sure that your phone’s USB connection is set to Media device (MTP). Note: If the USB connection options do not appear, you can change the settings by touching Apps > Settings > Storage > Menu > USB computer connection > Media device (MTP). 3. Your phone’s internal storage or SIM card appears on your computer as a drive. You can copy music files on to your phone’s storage as you would to any other drive. 4. When finished, disconnect your phone from your computer. ® Transferring Music from a Macintosh Computer Note: Mac OS does not natively support Media device (MTP) file transfer. To transfer media files between your phone and a Mac, you need to use Android File Transfer. For more information, see android.com/filetransfer. 1. Install Android File Transfer, and then open it. Note: After the first use of Android File Transfer, it automatically opens when you connect your ...
Page 73: Tips And Tricks
Tips and Tricks Check out these tips and tricks to make the most of your music. Hide the music player: To use another app while your music plays, touch Home . To return to the music player, flick down the status bar and touch the song title. Control music playback from the home screen: Add the Google Play™ Music widget. Playlists: Touch next to a song in your library to add it to a playlist or show other options. To edit, delete and rename a playlist, touch and hold its name in the music library. Get Help: To get help or access your Google Play Music with a computer visit google.com/music. Play Games Download and play the latest fun games. Apps > Play Games. Play against people in your Google+ circles. Scroll down to Players and choose a person or touch Add friends. Apps and Entertainment...
Page 74: Google Play Books
Find more friends: Scroll down to You may know and choose a person or touch SEE MORE. Google Play Books Read your favorite books when and where you want. Touch Apps > Play Books > Read Now. Turn pages: While reading the book, turn the pages by flicking them. Recent page: When you open a book, it shows the page you were reading last. Table of contents: Touch a book page, then touch Menu to open the table of contents or to change the view. Close: To return to your book list, touch the book title at the top. Shop: To shop for books, touch Apps > Play Books > SHOP. Browse by category or touch and search for a title or author. Touch a book to show details. Then, touch the book’s price to buy it (or touch OPEN to open a free book). After you confirm purchase, the book appears in your library. Apps and Entertainment...
Page 75: Google Play Newsstand
Google Play Newsstand Read your favorite magazines and newspaper when and where you want. Touch Apps > Play Newsstand. Sprint Zone Sprint Zone lets you manage your account, set up security for family members on your account and security for your phone. You can access News from Sprint, review Apps suggested by Sprint, get help, or find a Sprint store. From home, touch Apps > Sprint Zone. Mirror Mode Connect your phone to your TV, monitor, or projector so you can view and interact with your phone on the big screen. Show off your photos, videos, and downloaded movies. Wireless Display requires either a Miracast-enabled HDTV or a Wireless Display adapter to work. If you don’t have a TV or monitor that supports Wireless Display, you can purchase an accessory (dongle) to enable it. Note: Copyright – do you have the right? Always follow the rules. See Content Copyright. To turn on Wireless display, from home, touch Apps > Settings > Display > Wireless display. For faster access, you can add a wireless display widget to your home screen. Note: You cannot play DRM-protected files in mirror mode. YouTube Share videos with YouTube users everywhere. You don’t need a YouTube™ account to browse and view videos. If you set up a Google Account (see Create a Google Account) you will be automatically signed in to YouTube™. From home, touch Apps > ...
Page 76 Note: If you want to post videos on YouTube, you’ll need a YouTube account, go to youtube.com. Click Sign in, then click CREATE AN ACCOUNT. Apps and Entertainment...
Page 77: Web And Data
Web and Data Your phone’s data capabilities let you wirelessly access the Internet or your corporate network through a variety of connections, including Wi-Fi, Sprint 4G, Data Services (Sprint 3G Network), and Virtual Private Networks (VPN). The following topics address your phone’s data connections and the built-in Web browser. Additional data-related features can be found in Accounts and Messaging, Apps and Entertainment, and Tools and Calendar. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. To use a Wi-Fi computer network for even faster Internet access: From home, touch Apps > Settings > Wi-Fi and then touch ON or OFF. Note: To extend battery life, turn off Wi-Fi power when not in use. Tip: You can turn off Wi-Fi notifications of open available networks and turn off automatic scanning. From home, touch Apps > Settings > Wi-Fi > Menu > Advanced and then touch to uncheck the boxes next to Network notification and Scanning always available. Web and Data...
Page 78: Wi-Fi Search And Connect
Wi-Fi Search and Connect To find networks in your range, follow the instructions below. 1. Touch Apps > Settings > Wi-Fi. 2. Turn on Wi-Fi to scan for available networks. If Wi-Fi is already on, touch Wi-Fi to see lists the list of networks your phone finds within range. Tip: To see your phone’s MAC address or other Wi-Fi details, touch Menu > Advanced. 3. Touch a network to connect. 4. If necessary, enter Network SSID, Security, and Wireless password, and touch Connect. When your phone is connected to the network, the wireless indicator appears in the status bar. Tip: When you are in range and Wi-Fi is on, you will automatically reconnect to available networks you’ve connected to before. Wi-Fi Modes For those who like to get a bit more technical, your phone supports the following Wi-Fi modes 802.11 b, g, n. Wi-Fi Hotspot You can set up your phone as a Wi-Fi hotspot to provide portable, convenient Internet access for up to eight other Wi-Fi enabled devices. Note: You need to subscribe to Wi-Fi hotspot service to use this feature. Contact Sprint for details. Note: Wi-Fi Hotspot is not available when roaming domestically. Set Up the Hotspot Set up your hotspot’s security features. Note: Risks can be associated with connecting to the public Internet. Your phone allows you to create a 3G or 4G Mobile Hotspot, which may be accessible by unauthorized users. It is highly recommended that you use a password other possible steps to protect your computer from unauthorized access.
Page 79: Activating The Hotspot
1. From home, touch Apps > Settings > More > Tethering & portable hotspot > Setup Wi-Fi Hotspot. 2. Touch a setting to modify it: Network SSID: Enter a unique name for your hotspot. Security: Select the type of security you want from the available options. Hotspot frequency band: Select a channel that minimizes potential interference. You may need to try different channels after your hotspot is active for a time. Password: Enter a unique password with at least 8 characters for your hotspot. Other users will need the password to access your Wi-Fi hotspot. 3. Touch Save when the settings are complete. Activating the Hotspot Turn your hotspot on. From home, touch Apps > Settings > More > Tethering & portable hotspot > Portable Wi-Fi Hotspot and then touch the checkbox. When your Wi-Fi hotspot is active, other Wi-Fi enabled devices can connect by entering your ...
Page 80 Select Links When you touch a link in the browser, your phone outlines it and goes to that page. If you touch and hold the link, your phone shows a list of options, such as Open in new tab or Save link. See Browser Options Touch Menu with the browser open to choose these options. Options Description New tab Open a new tab. New incognito tab Pages you view in this tab are not added to your browser or search history. Bookmarks See your bookmarks. Other devices See website you explored on any devices you have related to your phone such as your computer. History See a list of your previous searches organized by the date. Share Share page by using Bluetooth, Email, and more or save the URL address to the clipboard. Print Print the current website to a PDF file or to a nearby Wi- Fi enabled printer. Find in page Provide a search word to locate on the current website.
Page 81: Chrome
Save passwords: Lists all the sites for which you have stored an access password. Privacy: Manage the browser’s navigation and network settings. Accessibility: Set browser accessibility features such as comfortable text size and forced zoom. For additional Accessibility options and features, see Accessibility Settings. Content settings: Manage Internet features such as blocking pop-ups, accepting cookies, and clearing cached (stored) website data. Bandwidth management: Choose condition to enable preloading of a website. About Chrome: Enablecc tilt scrolling and debugging support for advanced users. Chrome The Chrome browser combines minimal design with sophisticated technology to make the Web faster, safer, and easier. From home, touch Apps > Chrome. Go to a Website: Tap the address bar at the top of a page and enter a website address. Tip: Touch Search to open the search window, and then enter a website address in the Google text box at the top of the screen. Note: If you can’t connect, contact Sprint. Web and Data...
Page 82: Voice Search From The Home Screen
Create or open bookmarks: Open the address bar (if you do not see the address bar at the top, drag the page down) then touch Menu > Bookmarks. Mobile sites: Some websites automatically show you a “mobile” version of their page—if you want to show the standard computer versions of all websites, touch Menu > Request desktop site. Reload: If a page doesn’t load correctly, try touching Clear history: In the browser, touch Menu > Settings > Content settings > Website settings. Then touch the website you want to clear and touch Clear stored data. Help: For more about Google Chrome, visit supportgoogle.com/chrome. Voice Search from the Home Screen Use the Google Search bar on your home screen to quickly search with voice or text. Touch the Google Search bar and start typing search words or touch and begin speaking. Tip: The microphone turns red while it is listening to you. If it is gray, touch it again to change or speak new search words. Note: You can also narrow search results to images, places, news, and more. After initial search, choose an option from the slider bar at the bottom of the screen. Web and Data...
Page 83: Camera And Video
Camera and Video Use your phone to take and share sharp pictures and videos. Take Photos Take that family photo, and post it online for everyone to enjoy. Tip: Even when your phone is asleep, twist your wrist twice, quickly, to launch camera anytime. To take a photo: 1. Touch Apps > Camera. Drag up or down with one finger to zoom the photo. For a widescreen view, turn the phone sideways. Touch to switch the camera lens to the front to take a picture of yourself. 2. To take a single photo, touch anywhere on the screen. – or – Camera and Video...
Page 84: Photo Options
For a quick burst of multi shot photos, touch and hold the screen. Note: You can also press the Volume keys to snap photos. A single press snaps one photo. Press and hold for multiple photos. During a video recording, press the Volume keys to snap still photos. After you take a photo, the photo is stored and you are ready to snap another. If you want to quickly check your last shots from within the camera mode, swipe the camera image left to open the Gallery. Touch to return to the camera. Tip: To review your photos later in the Gallery, touch Apps > Gallery > Menu > Camera roll. Photo Options You can make adjustments to optimize your shot. Before snapping your photo, drag the screen right to see the wheel with these options: Note: To see previous photos you’ve taken, swipe the screen left. HDR: Turn on HDR (High-dynamic-range) effect for better pictures in challenging lighting situations. Flash: Set On, Off, or Auto. Touch to Focus: Set the camera to focus on the object you touch in the screen. Slow Motion: Take a slow motion video. Panorama: Take a wide-angle continuous shot. Touching the screen opens the on-screen guide and allows you to slowly pan the photo subject. Geo-Tag: Tag your photos with a location. Shutter click: Set On, Off.
Page 85: Capture Your Screen
1. Touch Apps > Camera and then touch The camera starts recording right away. 2. Touch to pause the recording and to resume. 3. Touch to end the recording. 4. Swipe left on the screen to open the Gallery to access the video: To play the video, touch To send the video in a message or post it online, touch the video and then touch To delete the video, touch it, touch , and touch OK. Note: During a video recording, press the Volume keys to snap single photos. Later, view both the recording and the single snaps in the Gallery. Capture Your Screen Share a screen capture of your favorite playlist, your new high score, or a friend’s contact information. If you can show it on your phone, you can share it with your friends. Your screenshot is saved in the Gallery. To capture your phone’s screen, press and hold the Power and Volume Down keys at the same time. To open the Gallery to see your screenshot, from home, touch Apps > Gallery > Screenshot or swipe the screen to the left. To share the screenshot, touch the photo and touch Share ...
Page 86: Edit Your Gallery Photos
From home, touch Apps > > Gallery > Menu and then touch one of these options: Camera Roll: Find all your photos saved to the camera. Timeline: Find your images and photos organized by date. Albums: Find your images and photos organized by type. Note: If these options are not on your screen, touch the top left corner to display them. Edit Your Gallery Photos Many options are available to make changes to your photos. 1. While you’re viewing a photo, touch it and then touch Menu to choose from these options: Slideshow: Play a slideshow of your photos. Rotate left: Rotate the photo 90 degrees to the left. Rotate right: Rotate the photo 90 degrees to the right. Crop: Touch None to select from a list of preset reduction ratios or you can drag the grid to manually reset the size. This option also opens the full set of editing tools. Set picture as: Set the photo as a Contact photo, Wallpaper Gallery, or Wallpaper Google+.
Page 87: Share Photos And Videos
4. Touch to return to the Gallery. Share Photos and Videos Send your photos to friends, family or to your favorite social media from the Gallery. 1. From home, touch Apps > Gallery > Menu . 2. Touch Camera roll, Timeline, or Albums and locate your image, video, or photo. 3. Touch the photo, screenshot, or video. 4. Touch Share > See all and then touch a sharing mode such as Bluetooth, Gmail, Facebook, or Messaging. Tip: To select multiple files for sharing or deletion, open a folder, touch and hold the image, video, or photo, then touch others. Tip: To learn how to copy photos to or from a computer, go to Connect Your Phone to Your Computer. Camera and Video...
Page 88: Tools And Calendar
Tools and Calendar Learn how to use many of your phone’s productivity-enhancing features. Calendar Create and manage events, meetings, and appointments. From home, touch Apps > Calendar. Touch the date to view your calendar events by Day, Week, Month, or Agenda. When you highlight an event, more details appear. Tip: You can set up multiple calendars by using your Gmail™ account so you can access them from your phone wherever you go. Add Calendar Events 1. From any view, touch Menu > New event. Enter the event start time and other details. You can even set a reminder so you don’t forget about the event. (When you set the reminder time to 0 minutes, it plays at the event start time.) 2. When you finish entering event details, touch DONE. Tools and Calendar...
Page 89: Clock
Manage Calendar Events To edit an event, touch it, and then touch . When you’re done, touch DONE. To delete an event, touch it, and then touch and OK. To find a specific event, touch Menu > Search and enter in the event name. Touch and touch the event to view details. Tip: Add a Calendar widget to your home screen. Touch Apps > WIDGETS (at the top), then touch and hold the Calendar widget to add it to your home screen. Clock Use your phone as an alarm clock. Alarm Clock Your phone has multiple alarm capabilities. From home, touch Apps > Clock. To turn an alarm on or off, touch Set alarm to see the list of existing alarms, and then touch OFF or ON next to the alarm. When an alarm sounds, touch and slide to the right Alarm off to turn it off or touch and slide to the left Snooze to delay for ten minutes. To add an alarm, touch and enter alarm details. Touch Done when you are finished.
Page 90: Quickoffice
From home, touch Apps > Calculator. Your calculator has basic and advanced views. To change views, touch Menu > Advanced panel or Basic panel. To clear history, touch Menu > Clear history. Quickoffice ® With the Quickoffice app, you can edit or create documents, spreadsheets, or presentations. From home, touch Apps > Quickoffice. Quickoffice Options The following options are available in the Quickoffice app. Recent files: Lists all recently viewed documents you created and saved or downloaded. Lists all files you downloaded or saved to the download folder. New document: Use to create and edit documents. New spreadsheet: Use to create and edit spreadsheets. New presentation: Use to create and edit presentations.
Page 91: Update Your Phone
To view a PDF file, touch Open file, touch Recent, Drive, Downloads, or Internal storage and touch the name of the PDF file. Tips Place your cursor by touching the text. Select text by double-tapping it. Format text by selecting it and then touch Filter a list of files by touching Update Your Phone From time to time, updates may become available for your phone. Using your phone: You may get an automatic notification of an available update on your phone. Simply follow the instructions to download and install. To manually check for updates, touch the Apps > Settings > System Update > Update Motorola software. Your phone downloads any updates over your mobile network. Remember, these updates can be quite large (25MB or more) and may not be available in all countries. If you don’t have an unlimited data plan, or mobile network updates are not available in your country, you can update using a computer. Using your computer: Tools and Calendar...
Page 92: Update Your Profile
> Settings > System Update > Update Profile. 2. Follow the on-screen instructions. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Update Your PRL This option allows you to download and update the preferred roaming list (PRL) automatically. 1. Touch Apps > Settings > System Update > Update PRL. 2. Follow the on-screen instructions. Accessibility Options The Accessibility menu lets you manage accessibility-related applications. Accessibility features are there for everyone, helping to make things easier. Note: For general information, accessories, apps, and more, visit www.motorola.com/accessibility. You can customize your phone with more accessible features such as large text, power button to end call, text-to-speech output, and more. To access the accessibility options, touch Apps > Settings > Accessibility. Voice Recognition You can tell your phone what you’d like to do such as dial, browse, search, send a text, and more. To access voice search, touch at the top right of the home screen. Tools and Calendar...
Page 93: Talkback
TalkBack Use TalkBack to read out loud your navigation, your selections, even your books. TalkBack reads all of the text you type by default. To turn on TalkBack, touch Apps > Settings > Accessibility > TalkBack, then touch at the top to turn it to Note:You might need to download text-to-speech software (data charges may apply). TalkBack features make your phone more useable: Menus and screens: Touch an item in a menu or screen and your phone speaks the name. Dialer and text entry: Start typing, and your phone speaks each number or letter. Notifications: Flick the status bar down and your phone speaks all of the notifications. Books and more: Open a book, a file, a message, and more and the contents are read out loud (this feature is app dependent). Browsers: Enable websites in your browser to be read out loud: See Accessibility Settings. You can move between pages, paragraphs, lines, words, or characters. You can navigate through your apps and menus to hear how voice readouts work on your phone. When in TalkBack mode, your phone may read out an item when you first touch it and may require you to touch it again to perform the action. To pause/resume TalkBack: Wave your hand over the proximity sensor at the top of the phone. To activate this feature, ...
Page 94: Accessibility Shortcut
Tip: When you turn on TalkBack for the first time, your phone asks if you want to Enable Explore by Touch? Touch OK to turn it on. Explore by touch changes some touch gestures slightly so that the location of your touches can be read out loud. Touch something on the screen to hear a description or text readout. Double-touch anywhere on the screen to open or activate the last touched item. Swipe using two fingers to scroll through lists or between screens. Shortcut gestures let you navigate your phone with simple swipe gestures (for example, swipe up then left in a single motion to go to the home screen). To verify or change these shortcuts, touch Apps > Settings > Accessibility > TalkBack > SETTINGS > Manage gestures. To learn about Explore by Touch, touch Apps > Settings > Accessibility > TalkBack > SETTINGS and then touch “Explore by touch”. To turn off Explore by Touch when TalkBack is active, touch Apps > Settings > Accessibility > TalkBack > SETTINGS, and uncheck Explore by touch. Accessibility Shortcut Use simple gestures to quickly activate TalkBack and other accessibility features on your phone. For more information, touch Apps > Settings > Accessibility > Accessibility shortcut.
Page 95: Zoom
Volumes opens sliders that allow you to set different volumes for music, video, games or other media, ringtone and notifications, and alarms. Vibrate when ringing determines whether your phone vibrates for incoming calls (even if the ringer is silent). Zoom Get a closer look at the screen with a few simple options. You can zoom in on maps, Web pages, and photos, magnify the screen with taps, and increase the size of text throughout your phone. You can also modify your browser for easier reading. To pinch to zoom in, touch the screen with two fingers and then drag them apart. Tip: To zoom in, you can also double-tap. To zoom out, touch the screen with two fingers and drag your fingers together. To set up screen magnification so you can use tapping, touch Apps > Settings > Accessibility > Magnification gestures. Triple tap the screen for full screen magnification, or triple tap and hold to temporarily magnify the screen. To show larger text throughout your phone, touch Apps > Settings > Accessibility > Large text. To set zoom, text size, contrast, and other accessibility options for your browser, touch Apps > Chrome > Menu > Settings > Accessibility. Tip: Use Force enable zoom to allow zooming on all webpages. Display Brightness Your phone automatically adjusts the screen brightness when you’re in bright or dark places, but you ...
Page 96: Touchscreen And Keys
To hear when you lock or unlock the screen (click), select Screen lock sound. To feel screen keyboard touches (vibrate), select Vibrate on touch. Messages To make text entry in messages even easier, use features like auto-complete, auto-correct, and auto-punctuate. To set the auto text features, from home, touch Apps > Settings > Language & input, then touch next to a keyboard type. Note: If you don’t want to type at all, then use your voice by touching on the touchscreen keyboard. Hearing Aids To get a clear sound when using a hearing aid or cochlear implant, your phone may have been rated for use with hearing aids. If your phone’s box has “Rated for Hearing Aids” printed on it, then please read the following guidance. Note: Ratings are not a guarantee of compatibility (visit motorola.com/hacphones). You may also want to consult your hearing health professional, who should be able to help you get the best results. To choose HAC options, from home, touch Phone > Menu > Settings > Hearing Aids. To change call volume during a call, press the side volume keys to set a call volume that works for you. To choose best phone position, hold the phone to your ear as normal during a call, and then rotate/move it to get the best position for speaking and listening. Tools and Calendar...
Page 97 TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it is compatible with digital cell phones. Your phone and TTY device will connect via a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. You can use your phone in TTY mode with standard teletype machines. To choose the TTY setting, from home, touch Phone > Menu > Settings > TTY mode and select the mode you need: TTY Full: Type and read text on your TTY device. TTY HCO: Hearing-Carry-Over—type text on your TTY device and listen to voice replies on your phone’s speaker. TTY VCO: Voice-Carry-Over—speak into your phone and read text replies on your TTY device. Tip: Refer to your TTY device guide for mode and usage information. Note: If you need to charge your phone at the same time, make sure to first plug in your TTY device so that your phone can properly connect to it. Then plug in the charger. For additional information about Sprint Relay Services and TTY compatibility, call Sprint Relay Customer Service at 800-676-3777 or visit sprintrelay.com. Warning: 9-1-1 Emergency Calling: Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Tools and Calendar...
Page 98: Braille
Hearing Aid Settings If you wear a hearing aid, select this setting for compatibility. Touch Phone > Menu >Settings > Hearing Aids. Braille Combine your Braille display with TalkBack for Braille and speech feedback. 1. To download the BrailleBack app from the Google Play™ Store, touch Apps > Play Store , and install it on your phone. 2. Touch Apps > Settings > Accessibility > BrailleBack. 3. Turn on your Braille display and set it to the Bluetooth pairing mode. 4. On your phone, touch Apps > Settings > Bluetooth, then touch the Bluetooth ON power switch to turn it on and scan. 5. Touch the name of your Braille display to pair it with the phone. Apps for Accessibility Google Play Store™ provides access to thousands of apps, many with useful accessibility features. To access Google Play, from home, touch Apps > Play Store and search for “accessibility”. Bluetooth Connections ® Bluetooth is a short-range communications technology that allows you to connect wirelessly to a ...
Page 99: Connect New Devices
– or – From home, swipe status bar down, touch and then touch Bluetooth to toggle it on or off. Note: To extend battery life, turn off Bluetooth power when not in use. Connect New Devices Use the Bluetooth settings menu to connect new devices to your phone. Note: This feature requires an optional accessory. Standard Method To connect with a new device, you need to pair with it. You only need to do this once for each device. To connect again, just turn on the device. 1. Make sure the device you are pairing with is in discoverable mode. Note: Refer to the guide that came with the device for details. 2. Touch Apps > Settings > Bluetooth. 3. Touch ON to turn on and scan. If Bluetooth power is already on, touch SEARCH FOR DEVICES. 4. Touch a device to connect. 5. If necessary, touch OK, or enter the device passkey (like 0000) to connect to the device. When the device is connected, the Bluetooth indicator appears in the status bar. Tools and Calendar...
Page 100: Reconnect Devices
Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely. NFC Method You can also use Near Field Communication (NFC) to pair an NFC enabled Bluetooth device to your phone. See NFC Settings. 1. To turn NFC on, touch Apps > Settings > More… > NFC. 2. Make sure your phone’s screen is on, and then touch the Bluetooth device to your phone’s NFC tag location, which is located on the back of your phone. Hold the device to the phone until pairing is complete. Reconnect Devices Once you have paired a Bluetooth device with your phone reconnecting it is simple. To automatically reconnect your phone with a paired device, simply turn on the device. To manually reconnect your phone with a paired device, touch the device name in the Bluetooth devices list. Disconnect Devices When you are not using a Bluetooth device, you can disconnect it from your phone. To automatically disconnect your phone from a paired device, simply turn off the device. To manually disconnect your phone from a paired device, touch the device name in the devices list, and then touch OK. Rename the Phone You can change the device name for your phone. From home, touch Apps > Settings > Bluetooth > Menu > Rename phone. Edit the existing name, or enter a new name, then touch Rename.
Page 101: Near Field Communication (Nfc) Technology
1. Touch Apps > Settings > Bluetooth. 2. Touch the paired device name and then touch > Rename. 3. Edit the existing name or enter a new name, then touch OK. Near Field Communication (NFC) Technology Near Field Communication (NFC) technology is a short-range, wireless technology that lets you quickly and wirelessly exchange information between your phone and other NFC-enabled smartphones, smart accessories, and NFC-enabled access points. You can also use NFC technology to save, view, create, or change smart tags. Depending on the applications that you have added to your phone, you might be able to use your phone as a transit pass or as an access pass by tapping the back of your phone against an NFC- enabled access point, subject to applicable terms and conditions from the particular vendor. Mobile payments, wireless connections, and content sharing all demand security: Range: NFC only works over a short range (about 4 cm/1.5 inches), so it's unlikely you’ll connect by mistake—if you did, you would still have to accept the connection to send or receive information. Encryption: Your phone uses the latest security, encryption, and authentication features to protect your personal information for mobile payments and content sharing. Turn NFC On and Off You can turn your phone’s NFC feature on and off. From home, touch Apps > Settings > More… > NFC.
Page 102: Android Beam
To share content by using Android Beam: 1. Open the screen that contains the map page or browser page you want to share. 2. Touch the back of your phone to the back of the other device. 3. When the devices connect, you’ll see Touch to Beam on your phone. 4. Touch your screen to share your content. Note: Android Beam is only available when NFC is turned on. Connect Your Phone to Your Computer You can connect your phone to a computer by using a USB cable. Note: The first time you use a USB connection, your computer may indicate that drivers are being installed. Follow any prompts you see to complete the installation. This may take a few minutes. 1. Connect a Motorola micro USB data cable from your phone’s micro USB port to a USB port on your computer. Note: Make sure to connect the phone to a high power USB port. Typically, these are located directly on your computer. 2. Touch Apps > Settings > Storage > Menu and then touch USB computer connection > Media device (MTP). 3. Touch an option: Media device (MTP): Transfer media files between your phone and computer by using ...
Page 103 4. Drag and drop files between your computer and your phone’s memory card folders. When you’re done, use “Safely Remove Hardware” on your computer before disconnecting the USB cable. Tools and Calendar...
Page 104: Sprint Worldwide Wireless Service
Sprint Worldwide Wireless Service With your phone and global roaming service from Sprint Worldwide℠ Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service. To activate Sprint Worldwide service: Chat with or email an international support rep by visiting sprint.com/international and clicking Traveling Internationally then Chat with us at the bottom right on the page. – or – Call Sprint Worldwide Customer support at 1-888-226-7212. Enable Global Roaming Mode Your phone enters global roaming mode automatically when you activate your Sprint Worldwide service, automatically connecting to an appropriate CDMA network or GSM/UMTS network when you travel. You may also set global roaming options through the settings menu. To set your global roaming options manually: From home, touch Apps > Settings > More… > Mobile networks > Network Mode. To allow connections to the Nationwide Sprint Network only, touch Sprint Only.
Page 105: Make Calls Using Plus (+) Code Dialing
instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww. Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States). Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. Note: International access codes and dialing information are available online at sprint.com/sww. To use Plus Code Dialing to place an international call: 1. Touch Phone > Dialpad. 2. If you are on the GSM network, touch and hold to insert a “+” on the phone dial screen. (The “+” symbol automatically inserts the international access code for the country from which you are calling.) 3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access code for the country from which you are calling. 4. Touch to insert the US country code, and then enter the area code and number. To add a pause or wait after numbers, touch Menu . 5. Touch to place the call. Sprint Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to ...
Page 106: Access Your Voicemail
roaming internationally. 1. Touch Apps > People. 2. Touch at the top of the screen and then touch to add a contact. 3. Type a contact name (for example, “Voicemail”). 4. Touch (+1), your area code, and your wireless phone number. 5. Touch DONE. Access Your Voicemail You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received. You may see “Missed Call” on your screen prior to receiving a message notification. You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access. Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you are required to enter your voicemail password.
Page 107: International Data Roaming
If you hear the message “Please enter the number of the subscriber you wish to call,” enter your 10-digit wireless phone number. International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing in countries where Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks; check sprint.com/sww to determine the services available where you are traveling. Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started with Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account. To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you. Once your services are activated, you may need to select a GSM data services provider for the country you are in. Access Email and Data Services on GSM/UMTS Networks To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone. To select a GSM data service carrier for a specific country: 1. From home, touch Apps > Settings > More… >...
Page 108: Access Email And Data Services On Cdma Networks
Note: Be sure you have the Allow GSM Data option checked. Access Email and Data Services on CDMA Networks If data service is available on a CDMA network, then you only need to set the phone to CDMA, you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your phone has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country. Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Message Description Number Not in Service The number that you entered is not valid. User Not Available The phone that you called is either busy, out-of-range, or turned off. Please try again later. User Not Authorized The phone that you called is either busy, out-of-range, or turned off. Please try again later. Please Try Later This service is temporarily not available. Please try again later. ...
Page 109: Contact Sprint For Assistance
numeric code, turn your phone off, and contact Sprint Customer Service. Wrong PIN You have entered an incorrect SIM PIN number. You have only three attempts to enter your PIN. After a third unsuccessful attempt, your phone will be locked and you will have to call Sprint Customer Service to have it unlocked. Sprint sets the default to PIN off; if you elect to enable the PIN then you will need to contact Sprint for the default PIN and PUK. PIN Blocked. Call Your An incorrect SIM PIN was entered three consecutive times. You Provider will be unable to send or receive calls on your phone. Contact Sprint Customer Service to obtain the PIN Unblocked Key (PUK) code. Sprint sets the default to PIN off; if you elect to enable the PIN then you will need to contact Sprint for the default PIN and PUK. Insert SIM Your SIM Card is not being detected. Please check to ensure that you have inserted the SIM Card. Check SIM Card Please check your SIM card to make sure it is properly inserted. Contact Sprint for Assistance If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: First try powering your phone off and then back on; this will force your phone to reregister with the network. Try manually selecting another network.
Page 110 While traveling outside the United States: In GSM mode: touch and hold and then dial 1-817-698-4199, option 3. In CDMA mode: enter the country code and then dial 1-817-698-4199, option 3. There is no charge for this call from your wireless phone. From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199, option 3. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries: Country From Landline Phone Caribbean (Anguilla, Barbados, 1-888-226-7212 Cayman Islands, and Dominica) France 0800-903200 Germany 0800-180-0951 Italy 800-787-986 ...
Page 111: Settings
Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Wireless & Network Settings This group of settings lets you control your phone’s wireless network settings, Wi-Fi settings, Bluetooth, roaming, and more. To quickly see frequently viewed settings, swipe down the top of your screen to open your Notifications and touch Access the Settings menus from the home screen by touching Apps > Settings. Note: Your quick settings may look different. Wi-Fi Settings Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access. For details on your phone’s Wi-Fi features and settings, see Wi-Fi. From home, touch Apps > Settings > Wi-Fi. Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth settings, see Bluetooth Connections. Settings...
Page 112: Data Usage Settings
From home, touch Apps > Settings > Bluetooth. Data Usage Settings You can track the amount of data uploaded and downloaded by your smartphone. To show which apps are using the most data, from the home screen, touch Apps > Settings > Data usage. Flick up the screen to see the individual apps with their data usage below. The graph shows data use on your mobile network. Below the graph, apps are listed from highest to lowest data use. You can also monitor Wi-Fi usage: Touch Menu > Show Wi-Fi usage. Apps that use a lot of data might also use a lot of battery power. You can control when apps are using data on your phone: Touch an app and then check Restrict background data to stop an app from transferring data in the background when you're not viewing it. Touch Menu > Restrict background data to turn off background data use for all apps. Note: Usage information is provided to help you manage your phone. This may not match the amounts charged by your service provider. Settings...
Page 113: Airplane Mode Setting
Airplane Mode Setting Airplane Mode turns off all your wireless connections and allows you to use many of your phone’s features when you are in an airplane or in any other area where calls and data are prohibited. When you set your phone to Airplane Mode, it cannot send or receive any calls or access online information. Touch and hold the Power key and then touch Airplane mode. – or – From home, touch Apps > Settings > More… > Airplane mode. Default SMS App Settings You can change the default messaging method your phone uses at any time. Select either the Multimedia Messaging Service (MMS) or Google Hangouts. See Text Messaging and MMS and Hangouts. From home, touch Apps > Settings > More… > Default SMS app and touch Hangouts or Messaging. NFC Settings Allow your phone to exchange data when it touches another device. Data is exchanged when the phone touches the back of another NFC-capable device. See Near Field Communication (NFC) Technology. From home, touch Apps > Settings > More… > NFC. Android Beam Settings Allow your phone to transmit the content from an app to another device by holding the devices close ...
Page 114: Tethering And Portable Hotspot Settings
Tethering and Portable Hotspot Settings You can wirelessly access the Internet or your corporate network through a variety of connections. Share your phone's mobile data connection with a USB connection or configure it as a portable hotspot. See Wi-Fi. Note: You must subscribe to the Tethering and Hotspot data service to use these features. From home, touch Apps > Settings > More… > Tethering & portable hotspot and then select an option. USB tethering: Connect to another device by using a USB cable. Portable Wi-Fi hotspot: After you set up the Wi-Fi hotspot, disconnect or reconnect as needed. Set up Wi-Fi hotspot: Configure your phone as a hotspot and set up security for it. Bluetooth tethering: Transfer information between your phone and another Bluetooth- enabled device. VPN Settings You can connect to a Virtual Private Network (VPN). A VPN lets you access files on a secured network (like an office network with a firewall). Contact the network administrator to ask for VPN settings, and any additional apps or other requirements.
Page 115: Emergency Alerts Settings
From home, touch Apps > Settings > More… > Mobile networks to select the roaming features you would like to activate. Call Guard Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint Network, including the on-screen roaming icon and Call Guard. Call Guard requires an extra step before you can place or answer a roaming call. (This extra step is not required when you make or receive calls on the Nationwide Sprint Network.) To turn Call Guard on or off: 1. From home, touch Apps > Settings > More… > Mobile networks > Roaming Guards. 2. Check or uncheck Call Guard under Domestic Roaming and International Roaming. Note: Voice dialing is not available when you are roaming with Call Guard enabled. Note: If the Call Guard feature is set to On, you need to take extra steps to make and receive roaming calls. Data Roam Guard Depending on service availability and roaming agreements, your phone may be able to access data services while roaming on certain digital systems. You can set your phone to alert you when you are roaming off the Nationwide Sprint Network and try to use data services such as messaging. Note: Data Roam Guard is turned on by default on your phone. To set your Data Roam Guard notification: 1. Touch Apps > Settings > More… > Mobile networks > Roaming Guards. 2. ...
Page 116: Device Settings
Tip: Select the emergency alert sound by touching Apps > Settings > Sound > Emergency tone. Device Settings Change your phone to match your personal needs and use. Active Display Settings See messages, calls, and more on your phone, no matter what screen you're on. Your sleeping phone can keep you up to date with battery-friendly info. For more, see Active Notifications. Tip: Your phone has more information about Active Display. From home, touch Apps > Settings > Active Display and then touch Learn More. You can see all your current message notifications at any time. Flick down the top of your screen to see your notifications. You control which apps fade in and out on your Active Display. From home, touch Apps > Settings > Active Display and then choose from these options: Active Display: Turn Active Display on or off. Select apps: Choose the apps notifications you want to see. More Privacy: Hides notification details when you add a screen lock to your phone. ...
Page 117: Motorola Connect Settings
Commands while locked: While locked, allow your phone to call or check voicemail, read your notifications to you, and choose which commands are valid like checking the weather or updating a calendar. Launch Phrase Sound: Enable a launch sound. Auto Speakerphone: Set default for speakerphone use. Confirm before Calling: Verify a voice activated phone call request before your phone places it. Get Help: Mini tutorial on Google Now. Motorola Connect Settings Use your Google Account to connect your phone information to your computer. Know who’s calling or messaging before you reach for your phone. Send and receive text messages from your desk using a simple add-on to your desktop Chrome™ browser. For more, see Motorola Connect. From home, touch Apps > Settings > Motorola Connect. Tip: Touch HELP on the Motorola connect screen to learn more and see installation instructions for the Chrome extension. Sound Settings The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to touch tones and notifications. Customize the sounds you hear when using your phone and when you need your phone to notify ...
Page 118 Volume. Audio Effects To fine tune your media experience, you can enhance your phone’s audio output with preset audio profiles. From home, touch Apps > Settings > Sound > Audio Effects and then touch ON. WIRED STEREO: Configure options for headsets, movies, and videos by choosing 3D stereo, Home theater, or live stage. SPEAKER: Configure options for speaker output only by choosing Equalizer options of Extreme bass, Bass punch, Balanced, Brilliant treble, or Vocalizer. For finding and playing music, see Google Play Music. Phone Ringtone You can set a ringtone for incoming phone calls, or delete a ringtone. From home, touch Apps > Settings > Sound > Phone ringtone and then select None or a ringtone, and touch OK. Note: When you select the ringtone, a sample of the sound plays to help you choose. Tip: To set a ringtone for a contact, touch Apps > People, touch the contact the touch Menu > Set ringtone. Vibrate When Ringing You can add a vibration to the Silent mode or in addition to a ringtone.
Page 119: Display Settings
Note: When you select the default notification sound, a sample of the sound plays to help you choose. Dial Pad Touch Tones When making a call, you can choose to hear or silence the tones as you touch the dialpad. From home, touch Apps > Settings > Sound and then select Dial pad touch tones and then select or clear Touch sounds. Touch Sounds When selecting options on your phone, you can choose to hear or silence the faint sound as you touch the screen. From home, touch Apps > Settings > Sound and then select or clear Touch sounds. Screen Lock Sound Choose to hear or silence a faint sound when you lock or unlock your phone. From home, touch Apps > Settings > Sound and then select or clear Screen lock sound. Vibrate on Touch When pressing the keys your phone, you can choose to feel or turn off a faint vibration. From home, touch Apps ...
Page 120 Brightness You can control the brightness of the display. From home, touch Apps > Settings > Display > Brightness and slide dimmer switch bar. Wallpaper Apply a new wallpaper to your home screen. Touch and hold an empty spot on your home screen. – or – From home, touch Apps > Settings > Display > Wallpaper. – or – Touch Gallery and choose an image or photo for your wallpaper and touch . > Set picture as > Wallpaper (Gallery). Auto-Rotate Screen Set the screen to rotate automatically when you rotate the phone from portrait to landscape mode or lock it in portrait mode. From home, touch Apps > Settings > Display and then select or clear Auto-rotate screen. Sleep You can set the number of minutes of non use before your screen goes dark. From home, touch Apps > Settings > Display > Sleep and choose the number of minutes. Tip: To save battery charge, make your phone go to sleep quicker. Daydream Daydream lets you customize screensaver images to flash while your phone is charging, docked, or ...
Page 121: Storage Settings
Clock: Show the time on an analog or digital clock with an option to dim the screen for night time use. Colors: A blending of muted colors drifts across the screen. This option is not modifiable. Google Photos: Shows photos, screenshots, or both from your phone. Choose only or add images saved to your Google+ account. Photo Frame: Adds a frame to photos, screenshots, or both stored on your phone. Photo Table: Shows random multiple photos, screenshots, or both stored on your phone. Font Size Increase or decrease the font size on your phone. For additional features to make using your phone easier, see Accessibility Settings. From home, touch Apps > Settings > Display > Font size and touch either Small, Normal, Large, or Huge. Wireless Display Share what’s on your phone screen by using Miracast™ wireless display. Enjoy games, movies, slideshows, Web browsing and more on a compatible HDTV. Get more information and detailed set up instructions on your phone. From home, touch Apps > Settings > Display > Wireless display and then touch Learn More > Learn more about Wireless Display. Note: If needed, Miracast wireless display adapters are available at electronics retailers.
Page 122: Battery Settings
The total space is shown and the INTERNAL STORAGE bar shows the relative usage, which is color coded to the list below it. Each data category below the bar shows the data use for each. From home, touch Apps > Settings > Storage and then touch any listed category to see or modify related data. Available: Shows the available space (you cannot change this). Apps (app data and media content): Lists DOWNLOADED, RUNNING or ALL apps depending on your selection. Touch any app to Force stop, Uninstall, or in some cases Disable the app. Clear the app’s cache by touching Clear cache. Note: Use extreme care when modifying applications especially if they are running. Note: See the consolidated behaviors configured for your app by flicking up the screen. The list is divided by icons next to a list of the app behaviors. Touch a behavior for additional definition. Pictures, videos: Takes you to the Gallery or your photos. Audio (music, ringtones, podcasts, etc.): Lists audio related files. Downloads: Lists any files you have saved to your phone from the Internet or from an application. Cached data: Clears all temporary internal storage of data for apps that are not running. Misc: Shows data that was stored for internal use. Your phone’s micro USB port lets you exchange media and other files with a connected computer. From the Storage settings screen, touch Menu to select the connection you need and transfer your files: ...
Page 123: Apps Settings
Warning: Use only Sprint-approved or Motorola chargers with your phone. The failure to use a Sprint-approved or Motorola charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Sprint-approved or Motorola accessories can be found at Sprint Stores or through Motorola; or call 1-866-866-7509 to order. They’re also available at sprint.com. Your phone is equipped with a battery that allows you to recharge it before it is fully drained. Note: Some apps and services require connection to a Wi-Fi network. You can save battery charge by turning off Wi-Fi when it is not needed. Note: Searching for service, vibrate mode, browser use, and other variables may reduce the battery’s talk and standby times. Tip: Monitor your phone’s battery level indicator and charge the battery before it runs out of power. Warning: Don't try to remove or replace the battery yourself—doing so may damage the battery and could cause burning and injury. If your phone becomes unresponsive, try a reboot—press and hold the Power key until the screen goes dark and your smartphone restarts. Apps Settings The Apps menu lets you control your application settings, managing updates and data use, and viewing running services. When viewing an app, flick the screen up to see the permissions allowed for the app to use other phone services and other apps. For more, see Storage Settings. You can view lists of all apps or running apps. From home, touch Apps > Settings > Apps > and touch RUNNING or DOWNLOADED. Touch an app to list its information. To set a warning before you install applications from vendors other than the Google Play Store: From home, touch Apps > Settings > Security > Verify Apps. Note: Use caution when choosing Force stop or Disable on running apps. Tap & Pay Settings To use Tap and pay, you need to download a payment app to your phone. You can browse Google ...
Page 124: Personal Settings
You can set up Google Wallet to pay your Sprint bill. For more, see Create a Google Wallet™ Account. Follow the steps to set up Tap & pay: From home, touch Apps > Settings > Tap & pay and then touch Learn more. Note: You can use any secure payment app to pay for purchases (where available). Look for the NFC logo to confirm that you can make a mobile payment. Touch the back of your phone to the payment device to pay for your purchase. For more, see NFC Settings and Near Field Communication (NFC) Technology. Personal Settings Use the Personal Settings to decide how much you want to share with your friends and others, and to secure your phone and information. Location Settings The Location settings let you select how your phone determines its location (using the wireless network, GPS satellites, both, or neither). For more information on using maps and navigation, see Google Maps. These features allow the network to detect your position. Turning location reporting off by individual Google Accounts hides your location from everyone, except 9-1-1. Note: Turning on Location allows the network to detect your position, making some Sprint applications and services easier to use. Turning Location off disables sharing for all purposes except 9-1-1, but will not hide your general location based on the cell site serving your call. No application or service may use your location without your request or permission. GPS-enhanced 9- 1-1 is not available in all areas. Choose the options for determining your phone’s location. 1. From home, touch Apps > Settings > Location and then touch ON at the top right of the screen. 2. Touch Mode and touch one of the following options: High accuracy: Allow GPS, Wi-Fi and mobile networks to estimate your location.
Page 125: Security Settings
From home, touch Apps > Settings > Location > Google Location Reporting and then for each account, touch Location Reporting to turn each Off or On. Security Settings The Security settings menus let you set phone security, lock codes, passwords, administrator settings, and more. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys and touchscreen. Note: You can make emergency calls on a locked phone (see Call Emergency Numbers). A locked phone still rings, but you need to unlock it to answer. To lock the screen, press the Power key on the right side of the phone. To unlock the screen, press the Power key. Then, drag the lock to the outer circle to unlock your screen. Note: You security screen may be different depending on the type of screen lock options you have selected. Settings...
Page 126 Face Unlock Use face recognition software to unlock your phone: Note: This feature is less secure than a pattern, PIN, or password. 1. Touch Apps > Settings > Security > Screen lock > Face Unlock > Set it up. 2. Hold your phone at eye level, look into the front camera, and follow the instructions on the screen. 3. When the face capture is complete, you will be prompted to choose a pattern or PIN as a backup security measure you can use when the phone cannot see your face clearly. Tip: To unlock the phone: When the screen is dark, press the Power key, then frame your face in the square at the bottom to unlock. Pattern Lock Draw a pattern to unlock your phone: 1. From home, touch Apps > Settings > Security > Screen lock > Pattern. 2. Follow the instructions to draw your lock pattern and then touch Continue. 3. When prompted, draw the pattern to unlock the phone and then touch Confirm. If you fail to draw the correct unlock pattern on the screen after five attempts, you must wait for 30 seconds before you can try again. PIN Lock Enter four to sixteen digits to unlock your phone: 1. From home, touch Apps > ...
Page 127 If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again. Disable the Screen Lock From home, touch Apps > Settings > Security > Screen Lock > Change screen lock > None. Draw your unlock screen pattern or enter password or a numeric PIN and then confirm it. Note: If you forget your pattern, password, or your PIN, contact Sprint. Automatically Lock From home, touch Apps > Settings > Security > Automatically lock and then select a length of time your phone is idle before it locks. Note: Security lock timer is only available if you have a screen lock enabled. Trusted Devices Allow voice commands to be launched by using Bluetooth even if your phone is locked. From home, touch Apps > Settings > Security > Trusted Devices > Allow Bluetooth. Enable Widgets Allow the addition of widgets to your home screen.
Page 128 Caution: If you forget your encryption code, you cannot recover the data stored on your phone. Encrypting your files can take an hour or more. Leave your phone plugged in, and be careful not to interrupt the process. To encrypt your phone and require a PIN or password whenever you turn on your phone: From home, touch Apps > Settings > Security > Encrypt phone. Set Up SIM Card Lock To set a SIM card PIN that you must enter when you turn on your phone: From home, touch Apps > Settings > Security > Set Up SIM card lock and touch an option. Lock SIM card to set up a new SIM PIN. Change SIM PIN to modify the SIM PIN. Caution: If you enter an incorrect PIN code three times, your phone locks your SIM card and asks for your PIN unlock code. Contact your service provider for your PIN unlock code. Passwords Select whether to show passwords as you enter them instead of ******. From home, touch Apps > ...
Page 129: Language & Input Settings
Caution: Enabling this option means that you agree to be responsible for any loss of data or damages that result from downloading files not known to your phone. Verify Apps Allow your phone to warn you before downloading any apps that might cause harm. From home, touch Apps > Settings > Security and then touch Verify apps. Note: For more, from home touch Apps > Google Settings > Verify Apps. Notification Access Allow your phone to access information about your apps by using notification listeners so it can read your notifications to you or perform other interactions. You can download notification listeners from Google Play Store. To see your installed listeners, from home, touch Apps > Settings > Security > Notification access. Trusted Credentials Use the Trusted credentials option to view the certificate authority (CA) certificates stored on your phone. These certificates identify secure connections for mobile data and Wi-Fi exchanges. From home, touch Apps > Settings > Security > Trusted credentials Install From Storage Note: This function is intended for advanced users only.
Page 130: Keyboard And Input Method
menus, as well as manage a personal user dictionary. Your phone’s Language settings let you select a language for the phone’s screens and menus, as well as manage a personal user dictionary. The Keyboard settings let you select a preferred input method, control keyboard settings, and more. Language Set your menu language and region: From home, touch Apps > Settings > Language & input > Language and touch English or Español. Spell Checker Choose the language for the spell checker. From home, touch Apps > Settings > Language & input and touch an option. Touch Spell checker checkbox to turn it on or off. Touch to allow your phone to use entries from your contacts. Personal Dictionary Add words to your personal dictionary so they appear as suggestions when you enter text. From home, touch Apps > Settings > Language & input > Personal dictionary. To delete a word, touch the word and touch ...
Page 131 From home, touch Apps > Settings > Language & input > to the right of Google keyboard to set the following options: Input languages: Choose an input language. GENERAL: Add sound, vibration, or visual feedback when typing, enable voice input on keyboards, and choose to capitalize the first letter of each sentence. TEXT CORRECTION: Add new words, block offensive words and customize corrections. GESTURE TYPING: Determine keyboard behaviors when using gesturing to speed up typing. OTHER OPTIONS: Opt to have the word you typed help suggest the next word option for you. Choose from advanced enhancements for you keyboard experience. Google Voice Typing When enabled, Google voice typing is automatic. Touch Apps > Settings > Language & input > to the right of Google voice typing to set the following options: ...
Page 132: Motorola Privacy Settings
Settings > Language & input > Pointer speed and use the slider to adjust the speed of a pointer device. Motorola Privacy Settings Motorola collects essential information to update software and you can choose to contribute to this effort and receive usage suggestions. From home, touch Apps > Settings > Motorola Privacy. Help Improve Motorola Products: Touch ON to share device usage statistics. Moto Care: Customized recommendations and support based on your phone use are sent to your phone and appear on the Help screen. View Motorola’s Privacy Policy: See a breakdown of data types and the handling/collection for each type. Note: To see the Help screen, from home, touch Apps > Help. Backup and Reset Settings Use the Backup and Reset settings to manage your personal data. If you ever need to reset your ...
Page 133: Motorola Device Id Setting
Factory Data Reset Erase all the data on your phone. From home, touch Apps > Settings > Backup & reset > and then touch Factory data reset. Note: Selecting Factory data reset will return all phone settings back to their default values and clear all information (text messages, contacts, photos, music, emails, downloaded apps, app data and settings, etc.). Warning: All data on your phone will be deleted in a Factory data reset so ensure you have backed up all files you want to save. Motorola Device ID Setting Use the Motorola Device ID setting to link a Google Account to Motorola services. This ID lets you find/protect your phone if you lose it. Set up your Motorola Device ID now so that, in case your phone is lost or stolen, you can locate and secure it remotely. As long as your phone is on and has a data or Wi-Fi connection, you can go to motorola.com/support from a desktop computer and locate it or reset the screen lock. From home, touch Apps > Settings > Motorola Device ID. If no account is listed or to change the account, touch Google Account or the current account listed to select from a list of accounts you’ve accessed on your phone.
Page 134: Accounts Settings
Accounts Settings The Accounts menu lets you add, delete, and manage all email, social networking, picture and video sharing accounts. You can also synchronize your accounts with other devices. For more information, see Accounts and Messaging. Set Up a New Account 1. From home, touch Apps > Settings > Add account. 2. Touch an account type: Corporate, Email, or Google. Note: Your set up Facebook account, is also listed here. 3. Enter your account information and touch Next. Depending on the account type, you may need to enter an email address or user address, password, domain name, or other information. For Corporate accounts, contact your server administrator to determine what information you will need. 4. Touch Done when you are finished. Synchronize or Delete Existing Accounts 1. From home, touch Apps > Settings > Accounts and then touch an account type. ...
Page 135: System Settings
Google+: Touch Google+ to choose auto backup settings or add another account. Ads: Opt out or control the types of ads you may see on Google related apps. Touch Back when you are finished. System Settings The System settings let you customize system-wide features including accessibility features for ease of use for everyone. Activate Device Setting Touch this self-service setting to turn on your phone for the first time. From home, touch Apps > Settings > Activate device. System Update Settings The System Update menu lets you manually download important phone and system updates. You can update the PRL (preferred roaming list), update your profile, or update your phone’s Motorola software. Update PRL You can update your phone with the latest information about the towers in your area for seamless roaming connectivity. From home, touch Apps > Settings > System update > PRL. Update Profile Ensure that any changes you make to your personal phone profile are shared with your carrier. Settings...
Page 136: Date & Time Settings
From home, touch Apps > Settings > System update > Profile. Update Motorola Software Check anytime to automatically download software updates. From home, touch Apps > Settings > System update > Update Motorola Software. UICC Unlock A Universal Integrated Circuit Card (UICC) aids in keeping the integrity and security of personal data saved to your phone. A UICC also identifies the phone to its carrier. Note: Unlocking the UICC is an advanced function and not recommended as it may discontinue service and result in severe data loss. From home, touch Apps > Settings > System update > UICC Unlock. Date & Time Settings Use the Date & Time settings menu to select time and date formats. For more, see Clock and Calendar. Set your current date, time, time zone, and formats. From home, touch Apps > Settings > Date & time.
Page 137 From home, touch Apps > Settings > Accessibility. TalkBack Use TalkBack to read out loud what you touch, what options you choose, and content on the Web sites or downloads. You can select what you want to hear and how you hear it. For more, see Accessibility Options. To turn on TalkBack, from home, touch Apps > Settings > Accessibility > TalkBack, then touch at the top to turn it to Touch OK to allow TalkBack to adjust feature settings needed to observe your input and gestures. Touch SETTINGS to select TalkBack options. Note: To allow your phone to speak passwords as they are typed, with TalkBack on, touch Apps > Settings > Accessibility > Speak Passwords. Note: You might need to download text-to-speech software (data charges may apply). TalkBack features make your phone more useable: SPEECH: Customize how your phone responds to speech cues. Quiet TalkBack when you wave your hand over the proximity sensor at the top of the phone. OTHER FEEDBACK: Customize how your phone responds to audio or vibration cues and environmental sound. TOUCH EXPLORATION: These options allow you to find and select the items you want by using touch to tap, double-tap, scroll lists, or use a swipe gesture to navigate. ...
Page 138 Magnification Gestures You can zoom in or out to magnify the screen by tapping, and increase the size of text throughout your phone. For more, see Accessibility Options. Set up the screen magnification so you can use tapping to modify size. From home, touch Apps > Settings > Accessibility > Magnification gestures. Triple-tap the screen for full screen magnification, or triple-tap and hold to temporarily magnify the screen. Large Text Increase the font size for all text. From home, touch Apps > Settings > Accessibility and touch Large text to turn it on or off. Power Button Ends Call Touch the Power key on the upper right side of the phone to end a call in progress. From home, touch Apps > Settings > Accessibility and touch Power button ends call to turn it on or off. Auto-Rotate Screen Set the screen to rotate automatically when you rotate the phone from portrait to landscape mode, or you can lock it in portrait mode. From home, touch Apps > ...
Page 139: Printing Settings
From home, touch Apps > Settings > Accessibility > Touch & hold delay and then choose Short, Medium, or Long. Printing Settings To print your photos, documents, and more from your phone, check to see if your printer’s manufacturer has an app on Google Play Store to download and install. You can also print to a printer set up in your Cloud. From home, touch Apps > Settings > Printing. About Phone Settings The About Phone menu lets you access important phone legal and safety information, and much more. All the system, model, software, and hardware versions are listed here. From home, touch Apps > Settings > About phone. Touch: Status: See if your phone is roaming, and view signal strength. View battery status and charge, your phone number, current network information, a summary of addresses specific to your phone software, and more. Legal information: Access the Legal Information menu to view important license and legal information including the open source licenses, Motorola terms and conditions, the Google legal, and Sprint (carrier) legal information. See: Settings...
Page 140 HW version. Model number. System information. Android version. Baseband version. Kernel version. System version. Build number. Settings...
Page 141: Safety, Regulatory & Legal
Safety, Regulatory & Legal See the following topics for important safety and legal information. Battery Use & Safety Warning: Your mobile device contains a battery that should only be removed by a Motorola approved service center or recycler. Ensure that you follow these guidelines: Don’t try to remove or replace the battery yourself. Attempting to remove or replace the battery may damage the battery and may cause burning and injury. Don’t try to take apart or fix your phone. Attempting to take apart or fix your phone may damage the battery and may cause burning and injury. Don’t crush, bend, or expose your phone to heat or liquid. This may damage the battery and may cause burning and injury. Battery Charging Notes for charging your product’s battery: During charging, keep your mobile device and charger near room temperature for efficient battery charging. New batteries are not fully charged. New batteries or batteries stored for a long time may take more time to charge. Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging. Third Party Accessories Using third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors, and memory cards, may impact your mobile device’s performance. Using ...
Page 142: Driving Precautions
Driving Precautions Responsible and safe driving is your primary responsibility when driving a vehicle. Making calls or using applications while driving may cause distraction, and may be prohibited or restricted in certain areas—always obey local laws and regulations for the use of mobile devices and accessories in the vehicle. While driving, ALWAYS: Keep your eyes on the road. Use a handsfree device if available or required by law in your area. Enter destination information into a navigation device before driving. Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available. Concentrate on driving, and stop using the mobile device if you can’t concentrate. Pull over safely before using your mobile device to send messages, surf the Web, or use other applications. Seizures, Blackouts & Eyestrain To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a comfortable distance from your eyes, use in a well-lit area, and take frequent breaks. Some people may be susceptible to seizures or blackouts (even if they have never had one before) when exposed to flashing lights or light patterns, such as when playing video games, or watching videos with flashing-light effects. Discontinue use and consult a physician if any of the following symptoms occur: seizures, blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation. Caution About High Volume Usage Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the sound, the less time is required before your hearing could be affected. To protect your hearing: Safety, Regulatory & Legal...
Page 143: Repetitive Motion
If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked. Repetitive Motion When you repetitively perform actions, such as pressing keys, you may experience discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician. Children Keep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example, a choking hazard may exist for small, detachable parts. Supervise access. If a child does use your mobile device, monitor their access to help prevent loss of data or unexpected charges for data or application purchases. Glass Parts Some parts of your mobile device may be made of glass. This glass may break if the product receives a substantial impact. If glass breaks, don’t attempt to service the device yourself. Stop using your mobile device until the glass is replaced by a qualified service center. Use and Care To care for your Motorola mobile device, please observe the following: Don’t expose your mobile device to water, rain, extreme humidity, sweat, or other liquids. Safety, Regulatory & Legal...
Page 144: Operational Warnings
Liquids Don’t try to dry your mobile device using a microwave oven, conventional oven, or dryer. Drying Don’t store or use your mobile device in temperatures below -10°C (14°F) or above 60°C (140°F). Don’t recharge your mobile device in temperatures Extreme heat or below 0°C (32°F) or above 45°C (113°F). cold Don’t expose your mobile device to dust, dirt, sand, food, or similar materials. Dust and dirt To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions. Cleaning Don’t drop your mobile device or expose it to strong vibration. Shock and vibration To help protect your mobile device, always make sure that all connector and compartment covers are closed and secure, and avoid carrying it with hard Protection objects such as keys or coins. Operational Warnings Obey all posted signs when using mobile devices in public areas. Potentially Explosive Areas Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. Turn off your mobile device before entering such an area, and do not charge batteries. In such areas, sparks can occur and cause an explosion or fire. Symbol Key Your charger, mobile device, device display, user’s guide, or packaging may contain symbols, ...
Page 145: Radio Frequency (Rf) Energy
Symbol Definition Important safety information follows. Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Do not dispose of your battery or mobile device with your household waste. See Disposal & Recycling for more information. For indoor use only. Listening at high volume to music or voice through a headset may damage your hearing. Radio Frequency (RF) Energy See the following topics for radio frequency information. Exposure to RF Energy & Device Operation Your mobile device contains a transmitter and receiver of RF energy. It is designed to comply with regulatory requirements concerning human RF exposure. For optimal device performance, and to stay within the RF exposure guidelines: Hold your mobile phone like a landline when talking on it. When using the mobile phone next to your body (other than in your hand or against your head), maintain a distance of 2.5 cm (1 inch) from your body to be consistent with how the mobile phone is tested for compliance with RF exposure requirements. If you use your mobile phone with an accessory case or holder, make sure the accessory is free of metal. Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so, such as ...
Page 146: Medical Devices
Persons with a pacemaker or defibrillator should observe the following precautions: ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the pacemaker or defibrillator when the mobile device is turned ON. Use the ear opposite the pacemaker or defibrillator to minimize the potential for interference. Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place. Regulatory Information Your Motorola mobile device is designed to comply with national and international regulatory requirements. For full compliance statements and details, please refer to the regulatory information in your printed product guide. Specific Absorption Rate (FCC & IC) YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO RADIO WAVES. Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal Communications Commission (FCC) and Industry Canada (IC). These limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg. Tests for SAR are conducted using ...
Page 147: European Union Directives Conformance Statement
If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands-free kit to keep the device away from the head and body. Additional information can be found at motorola.com/rfhealth. European Union Directives Conformance Statement The following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks: Hereby, Motorola declares that this product is in compliance with: The essential requirements and other relevant provisions of Directive 1999/5/EC. All other relevant EU Directives. For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band. The following gives an example of a typical Product Approval Number: You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at motorola.com/rtte (in English only). To find your DoC, enter the Product Approval Number from your product’s label in the “Search” bar on the website. FCC Notice to Users The following statement applies to all products that bear the FCC logo and/or FCC ID on the product label.
Page 148: Industry Canada Notice To Users
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3). Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. For products that support Wi-Fi 802.11a (as defined in product information): In the United States, do not use your device outdoors while connected to an 802.11a Wi-Fi network. The FCC prohibits such outdoor use since frequencies 5.15-5.25 GHz can cause interference with Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for indoor use. Industry Canada Notice to Users This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-Gen, Section 7.1.3. This Class B digital apparatus complies with Canadian ICES-003. Software Notices Warning against unlocking the bootloader or altering a product's operating system software: Motorola strongly recommends against altering a product's operating system, which ...
Page 149: Location Services
Important FCC information: You must not make or enable any changes to the product that will impact its FCC grant of equipment authorization. The FCC grant is based on the product's emission, modulation, and transmission characteristics, including: power levels, operating frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), and intended method of using the product (e.g., how the product is held or used in proximity to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to operate a transmitting product without a valid grant. Location Services Motorola mobile devices can provide information about their approximate location to applications, using sources including GPS, AGPS, and Wi-Fi. GPS (Global Positioning System) uses government-operated satellites that are subject to changes implemented in accordance with Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device. AGPS (Assisted Global Positioning System) uses your wireless service provider’s network to improve GPS performance. Airtime, data fees, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your mobile device can also use Wi-Fi signals to determine your approximate location, using information from known and available Wi-Fi networks. Mobile devices transmit location-based information when connected to a wireless network or when using other location technologies like GPS. If you use applications that require location-based information such as driving directions, your mobile device will provide location information to them. These applications may share location information with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services. Emergency Calls When you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Therefore: Always tell the emergency responder your location to the best of your ability. ...
Page 150: Privacy & Data Security
Privacy & Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information: Monitor access: Keep your mobile device with you and don’t leave it where others may have unmonitored access. Use your device’s security and lock features, where available. Keep software up to date: If Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the device’s security, install it as soon as possible. Secure Personal Information: Your mobile device can store personal information in various locations, including your SIM card, memory card, and phone memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. You can also backup your personal data to transfer to a new device. Note: For information on how to backup or wipe data from your mobile device, go to motorola.com/update. Online accounts: Some mobile devices provide a Motorola online account. Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available). Applications and updates: Choose your apps and updates carefully, and install from trusted ...
Page 151: Disposal & Recycling
Disposal & Recycling Dispose of or recycle your phone appropriately. Mobile Devices & Accessories Please don’t dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste. Warning: Never dispose of batteries, either separately or within a mobile device, in a fire because they may explode. Mobile devices or electrical accessories should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Or, you may return unwanted Motorola mobile devices and electrical accessories to any Motorola Approved Service Center in your region. For details on approved national recycling schemes and Motorola recycling activities, go to: motorola.com/recycling. Packaging & Product Guides Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details. Hearing Aid Compatibility with Mobile Phones In the US, specific hearing aid compatibility (HAC) performance ratings can help clarify how certain wireless phones and hearing aids may perform together. HAC compliant wireless phones are capable of working with hearing aids that have a minimal immunity rating of at least 2. The immunity rating indicates how susceptible a hearing aid is to picking up interference from a digital wireless phone. It can rate the performance of the hearing aid for either microphone and/or telecoil coupling. Some hearing aids are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The US performance rating system for HAC compliant Safety, Regulatory & Legal...
Page 152: Software Copyright
The highest values to date are 3 and 4 (e.g., “M4” or “M3/T3”). To determine if a product is rated for HAC, please look for the HAC rating or logo on the phone’s packaging. For a list of current HAC models, visit motorola.com/hacphones. To determine if a product is rated for HAC, please look for the HAC rating or logo on the phone’s packaging. For a list of current HAC models, visit motorola.com/hacphones. Results will vary depending on the user’s hearing aid and hearing loss. If your hearing aid happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. To couple the device to your telecoil equipped hearing aid, switch your hearing aid to the “T” or telecoil setting. Then, enable the ‘Hearing Aid’ mode feature on your Motorola phone with the following sequence: Apps > Phone > Menu > Settings > Hearing aids. Motorola Mobility hearing aid compatible phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If you have questions about return or exchange policies, contact your service provider or phone retailer. Software Copyright Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or ...
Page 153: Open Source Software Information
Open Source Software Information For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number. MOTOROLA MOBILITY LLC OSS Management 1000 Enterprise Way Sunnyvale, CA 94043 The Motorola website opensource.motorola.com (in English only) also contains information regarding Motorola's use of open source. Motorola has created the opensource.motorola.com website to serve as a portal for interaction with the software community-at-large. To view additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola mobile device, please go to Apps > Settings > About phone > Legal information > License. In addition, this Motorola device may include self-contained applications that present supplemental notices for open source packages used in those applications. Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re- exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade. Product Registration Product registration is an important step toward enjoying your new Motorola product. Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty service of your Motorola product you will need to provide a copy of your dated sales receipt to confirm warranty ...
Page 154: Service & Repairs
Warrantor listed at the Motorola website or the contact information for the corresponding location. A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support. If the software update doesn’t fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity. To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product. To obtain service or other information, please access and review the online Customer Support section of Motorola's consumer website at motorola.com Safety, Regulatory & Legal...
Page 155: Motorola Mobility Llc Limited Global Warranty
AND DO NOT REDUCE OR OTHERWISE AFFECT, YOUR STATUTORY RIGHTS. What will we do if you make a claim under this Limited Warranty? If you make a valid claim under this Limited Warranty, Motorola will (at its discretion) either (1) repair the Product using new, used, or reconditioned replacement parts; or (2) replace the Product with a new or ‘as new’ reconditioned Product; or (3) refund the purchase price. Any refunded or replaced Product shall become the property of Motorola. What is not covered? This Limited Warranty does not cover the following unless they occurred because of a defect in materials or workmanship: (a) Batteries or any protective coatings the performance of which naturally deteriorates over time. (b) Cosmetic damage, including scratches, dents, cracks or other cosmetic damage from normal wear and tear. Motorola Mobility LLC Limited Global Warranty...
Page 156 (e) Unauthorized service. Defects or damage resulting from someone other than Motorola or a Motorola authorized service center servicing, testing, adjusting, installing, maintaining, altering, or tampering with the Products. (f) Products that have been modified in any manner without the written permission of Motorola, including (i) serial numbers, date tags or other manufacturer coding that has been removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; (iii) broken seals or other evidence of tampering; or (iv) which have been modified or show evidence of attempts to modify them. IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE GOVERNMENT AUTHORIZATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION, MODULATION, TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED METHOD OF THE PRODUCT. (g) Normal wear and tear or otherwise due to the normal aging of the Product. (h) Defects, damages, or the failure of the Product due to any third party communication service or network you subscribe to or use with the Product. (i) Software. What other limitations are there? TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT GIVE ANY WARRANTIES OR MAKE ANY REPRESENTATIONS, EXPRESS OR IMPLIED, IN RELATION TO THE PRODUCTS. IN PARTICULAR, MOTOROLA DOES NOT WARRANT OR REPRESENT THAT THE PRODUCTS WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY THIRD PARTY HARDWARE OR SOFTWARE OR SERVICES, PROVIDE UNINTERRUPTED OR ERROR-FREE SERVICE, OR OPERATE WITHOUT RISK OF DATA LOSS. Motorola Mobility LLC Limited Global Warranty...
Page 157: My Product Is Defective, What Should I Do
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICES PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND THAT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES SO THE DISCLAIMERS MAY NOT LIMIT YOUR LEGAL RIGHTS AGAINST MOTOROLA. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. THIS LIMITED WARRANTY DOES NOT SEEK TO TAKE THOSE RIGHTS AWAY UNLESS THE APPLICABLE LAW ALLOWS YOU TO CONTRACT OUT OF THOSE RIGHTS. My Product is defective, what should I do? 1. Review the online Motorola customer support website at motorola.com/support for troubleshooting information. 2. If the Product is still not functioning properly after you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support website at motorola.com/support. 3. If your Product is covered by this Limited Warranty, you may be required to download, or otherwise obtain and accept software updates. You are responsible for any third party data costs incurred when obtaining the downloads. 4. Before we can provide any further support under this Limited Warranty you must first comply with the warranty processes (1), (2), and (3), repair instructions, and accept any necessary software updates. Motorola Mobility LLC Limited Global Warranty...
Page 158 5. If the software update does not fix the problem, you will receive instructions on how and where to ship the Product for assessment. We will generally need: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; (iv) your address and telephone number. We will only use this information for the purposes of processing your claim under this Limited Warranty. 6. If the Product is not covered by this Limited Warranty (and you do not have any other statutory rights in your place of usual residence), Motorola will inform you of the availability, price, and other conditions applicable to the repair, replacement, or refund of the Product. Motorola Mobility LLC Limited Global Warranty...
Page 159: Copyright Information
Copyright Information ©2014 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. Copyright & Trademarks Motorola Mobility LLC Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 motorola.com Note: Do not ship your product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-800-734-5870 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. Note: The images in this guide are examples only. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. All other product or service names are the property of their respective owners. © 2014 Motorola Mobility LLC. All rights reserved. Caution: Motorola does not take responsibility for changes/modification to the transceiver. Product ID: Motorola X (Model XT1056) Manual Number: 68017518001-B Copyright Information...
Page 160: Index
Index Clear data 58 Clock 80 3-way Call 38 Data usage 58 Google Play Music 62 Guidelines 59 List 16 Accessibility Managing 58 Braille reader pairing 89 Quickoffice 81 Caller ID 85 Recent 17 Explore by Touch 84 Remove 58 Hear and feel keys 87 Settings 114 Hearing Aids 87 Shortcut 13 Large Text 129 Uninstall 58 Power button ends call 129 Unlock and Remove 58 Set screen brightness 86 View 58 Set volume or vibrate 85 Wi-Fi 68 Talkback 84, 128 YouTube 66 TTY 88 Apps for Accessibility 89 Web Settings 72 Automate Actions 19 Zoom 86, 129 Accessibility Shortcut 85 Accessory Jack 9 Accounts 44 Backup and Reset Gmail 44 Automatic restore 124 Google 44 Back Up Data 123...
Page 161 Options 71 Data Services Password 5 Select Links 71 Data Usage 103 Defective product 148 Dictionary 22, 121 Display Calendar Settings 110 Add Events 79 Display Settings Manage Events 80 Auto-Rotate Screen 111, 129 Call from Favorites 28 Brightness 111 Call Guard Display Daydream 111 Settings 106 Display Font Size 112 Camcorder Video Recording 75 Display Sleep 111 Camera 74 Display Timeout Delay 111 Photo Options 75 Large Text 129 Take Photos 74 Miracast Wireless Display 112 Videos 75 Wallpaper 111 Capture screen 76 Wireless display 112 CDMA Network Data Services 99 Disposal 142 Charger/Accessory Jack 9 Download Children 134 Control Apps 120 Chrome 72 Control Files 119 Bookmarks 72 Drag 12 Clear browsing history 73 Driving Precautions 133...
Page 162 Manual Number 150 Sync Apps 45 Maps 61 Wallet 56 Navigation 59 Google Maps 59 Share Location 60 Google Now 18, 23 Medical Devices 137 Google Play 55 Messages 87 Books 65 Messaging 44 Movies & TV 58 Mirror Mode 66 Newsstand 66 MMS and Text Options 52 Google Play Store 56 Model Number 150 GSM/UMTS Networks 98 Motorola Assist 19 Motorola Connect 16 Motorola Migrate 37 Motorola Warranty 146 Hangouts Messaging 54 Movies & TV Headset Jack 8 Google Play 58 Headset setup 102 Music Hearing Aid Compatibility 142 Copy from computer 63 Hearing Aid Settings 89 Macintosh copy 63 Help 18 My Phone Number 130 High Volume Usage 133 Home Screen 12 Add Items 13 Move or remove items 13 Navigation 140...
Page 163 Technology 92 Product Registration 144 NFC Setting 104 Quickoffice Open Source Software Information 144 Create a New File 81 Operational Warnings 135 Features 81 Open a Document 81 Tips 82 Packaging 142 Passwords Accounts 5 Recent calls retuned 27 Data Services 5 Record Videos 75 Phone Recycling 142 Dialer 26 Regulatory Information 137 Software Update 82 Repair Service 145 Phone Call Options 36 Repetitive Motion 134 Phone Calls 26 Retrieve Your Voicemail Messages 35 Conference Call 38 Return to previous 12 Emergency numbers 28 RF Energy 136 From email messages 28 Ringtones Assigned to Contacts 41 From text messages 28 Roaming Make calls 26 Global 95 Receive 29 Settings 105 Recent calls 27 Using contacts 27 Using phone keypad 26 Safety, Regulatory & Legal 132 Phone Illustration 1...
Page 164 Install Credentials 120 Verify Apps 120 Keyboard 121 Voice Output 122, 129 Keyboard and Input 121 Voice Privacy 30 Language & Input 120 Voice Response 122 Location 115 Voice Search 122 Lock Pattern 117 Voicemail 29 Lost Phone Message 118 Voicemail alerts 36 Manage Google Accounts 125 VPN 105 MMS Messaging 104 Wi-Fi 102 Mobile Network 105 Wireless and Network 102 Motorola Connect 108 Setup Motorola Privacy 123 Accounts 44 Mouse or Trackpad 123 Screen Lock 116 NFC 104 Screens 3 Notifications 120 Share contacts 41 Owner Info 118 Software Copyright 143 Password Lock 117 Software Notices 139 Passwords 119 Sound Personal 115 Settings 108 Personal Dictionary 121 Sound Settings PIN Lock 117...
Page 165 Management 6 Twist 12 Sprint Account Information 5 Typing 20 Sprint Assistance 100 Sprint Operator Services 7 Sprint Support Services 6 USB connection Sprint Worldwide Wireless Service 95 MTP and PTP 112 Sprint Zone 66 Use and Care 134 Status Bar 13 Status Icons 14 Symbol Key 135 Visual Voicemail 30 System Settings 126 Listen to multiple messages 35 UICC Unlock 127 Options 33 Update Motorola Software 127 Playback messages 31 Update PRL 126 Respond 31 Update Profile 126 Review 31 Set up 30 Settings 33 Tap 12 Voice Tethering Commands 24 Settings 105 Notifications 23 Text Editing 22 Search 23 Text Entry 20 Touchless Control 23 Text Entry Settings 22 Typing 25 Text Messages...
Page 166 Wi-Fi 68 Find networks in range 69 Search and Connect 69 Settings 102 Wi-Fi Hotspot 69 Activating 70 Add security to Wi-Fi hotspot 69 Set Up 69 Wi-Fi Modes 69 Widget 13 Widgets 118 Word Shortcuts 121 Worldwide Calls 95 Your Cloud 92 Your Phone Number 11 Index...

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