Check Before Reporting The Failure - LG WQD74RJ5P Owners Manual And Operation Manual

Check before reporting the failure

The water purifier may not operate as desired if used incorrectly or there is a minor cause,
even though the product has no fault. In these cases, check the following issues to solve
simple problems without the help from the service center.
If the problem doesn't solve after checking the following issues, call the service center.
Symptom
The taste of water is
strange.
The amount of
filtered water
reduced suddenly.
Hot water/Cold water
is not coming out.
Water is not coming
out.
Everything is
stopped suddenly,
when it's under
using.
Check-up
• Is the water tank cleaned?
• Is the water-purifier used for
too long time?
• Isn't it the time for changing
filter?
• Isn't it the time for changing
filter?
• Is the Tap water valve fastened? Unfasten Tap water supply valve.
• Is Hot water/Cold water button
turned off?
• Is Cold water drained too much? If cold water drained too much, then Hot
• Has it passed 24 hours since Tap
water and power was supplied?
• If using all cold and hot water,
and then not coming cold or
hot water?
• Is the filter changing time
missed?
• Tap water supply is well?
• Is power plug connected?
• Is the product is overflowed or
is there any leakage?
• Is Power cord plugged in?
Solution
Please clean the water tank.
Drain the stored water and then clean the
tank.
Ask filter replacement to Service center.
Ask filter replacement to Service center.
Refer to how to use Hot water/Cold water
on page 17.
water may not come out. Wait until water fills.
Use after 24 hour from the supply of
Origin-water and power.
Waiting water stored to the full level, it
takes around 3 hours, but it is different
time by water pressure.
Ask filter replacement to Service center.
Check the Tap water supply valve.
Check if the power cord is plugged in
230V~50Hz.
Ask the after-sales service.
Check if the power cord is plugged in
230V~50Hz.
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