Digittrade HS128 User Manual page 26

Problem
The drive cannot be
identified
The drive is perfor-
maing very slowly
26
Symptom
the wrong USB-cable is
used
connection using USB
the wrong USB-cable is
used
wrong connection to the
computer
the HS128/256 is
plugged in an USB hub
other USB devices are
connected to the same
port
Solution
Please use the delivered
USB-Y-cable and connect
the A- and B-plug to
your computer.
Please ensure your HS
128 / 256 is connected
to a USB 2.0 bus
interface.
Please use the delivered
USB-Y-cable and connect
the A- and B-plug to
your computer.
Ensure the USB and
FireWire cable is con-
nected to your computer.
Connect the HS 128/256
directly to your com-
puter.
Disconnect any other
USB devices and see if
performance improves.