Related Manuals for GFI FAXMAKER
Summary of Contents for GFI FAXMAKER
- Page 1 Fax Device Installation Manual Discusses what fax devices or communication software works with GFI FaxMaker and shows you how to configure GFI FaxMaker to use these options.
- Page 2 Microsoft Corporation in the United States and/or other countries. All product and company names herein may be trademarks of their respective owners. GFI FaxMaker is copyright of GFI SOFTWARE Ltd. - 1999-2013 GFI Software Ltd. All rights reserved. Document Version: 1.3.1 Last updated (month/day/year): 02/01/2014...
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Page 3: Table Of Contents
Contents 1 Installing fax devices 1.1 Which fax devices to use with GFI FaxMaker? 1.2 Installing a Dialogic Diva Server ISDN Adapter 1.3 Installing a Brooktrout Fax Board 1.4 Installing the Brooktrout SR140 (FoIP) 1.5 Installing XCAPI 1.6 Installing fax modems or multi port fax boards 1.7 Installing modems using the GFI modem drivers... -
Page 4: Installing Fax Devices
1.1 Which fax devices to use with GFI FaxMaker? GFI FaxMaker can use many fax devices, including modems. GFI however highly recommends investing in a professional fax server device such as a Brooktrout TR1034 or Trufax fax board, a Dialogic Diva Pro/Server ISDN fax card or an AVM B1 ISDN fax card. - Page 5 After running the Dialogic Diva Server Configuration wizard you should restart the server. Then run a line check using the Diva Server Line Check utility included with the Diva Server software. If the line GFI FaxMaker 1 Installing fax devices...
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Page 6: Installing A Brooktrout Fax Board
5. In the Welcome dialog, click Next. Read and accept the End User License Agreement dialog and click Next to continue installation. 6. Set to the path where GFI FaxMaker is installed. If require changing the default installation path, clicking Browse and specify the required path; else continue with the installation, by clicking Next. - Page 7 Brooktrout TR1034 drivers. If you have opted to install the drivers in the default path, you should find these drivers in the same path where GFI FaxMaker is installed; else you should specify the same location that you have used in step 6 of this installation.
- Page 8 12. If you have an IP enabled fax card, you will be asked to configure the Brooktrout SIP stack (i.e. FOIP - Fax over IP). Click Yes to proceed to the main configuration tool dialogs. Screenshot 7: Brooktrout configuration tool window GFI FaxMaker 1 Installing fax devices...
- Page 9 NOTES 1. If the drivers do not work immediately when you start the GFI FaxMaker Fax Server or some lines refuse to send or receive, please reboot the computer.
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Page 10: Installing The Brooktrout Sr140 (Foip)
1. Click on Start > GFI FaxMaker > FaxMaker Configuration Wizard. 2. In the Welcome page, click Next to continue. The wizard will stop the GFI FaxMaker Fax Server Service and the GFI FaxMaker Message Transfer Agent Service. Click Next to continue once the services are both stopped. - Page 11 9. In the Finish page, clear the Run Brooktrout configuration tool check box and then click Finish to close the GFI FaxMaker Brooktrout TR1034 Drivers wizard and complete the installation. 10. You now need to activate the Brooktrout SR140 by licensing it. This can be done through the Brooktrout License Manager.
- Page 12 To use the Brooktrout SR140 (FoIP) software, you must have both a license from Dialogic Technology, activated as outlined in steps 10 to 13 above, as well as a GFI FaxMaker license key that is enabled for Brooktrout SR140 usage from GFI. To obtain an SR140 usage license from GFI, please contact GFI sales at sales@gfi.com.
- Page 13 GFI FaxMaker Message Transfer Agent Service. On the Finish page, click Finish to close and complete the FaxMaker Configuration Wizard. NOTE If the drivers do not work immediately when you start the GFI FaxMaker Fax Server or some lines refuse to send or receive, please reboot the machine. GFI FaxMaker...
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Page 14: Installing Xcapi
Install XCAPI during the GFI FaxMaker Configuration Wizard, either after installation, or by launching it manually from Start > GFI FaxMaker > FaxMaker Configuration Wizard. 1. In the Welcome page of the GFI FaxMaker Configuration Wizard click Next to continue. NOTE Some GFI FaxMaker services may be restarted when running the configuration wizard. - Page 15 4. Select the VoIP gateway that will be used to send and receive faxes. If the list included in XCAPI does not contain your PBX, select a compatible or one of the generic environments such as ‘H.323 Gateway’ or ‘SIP’. NOTE For more information refer to the XCAPI Interoperability list available from: http://go.gfi.com/?pageid=FM_XCAPIInteroperabilityList GFI FaxMaker 1 Installing fax devices...
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Page 16: Installing Fax Modems Or Multi Port Fax Boards
1.6 Installing fax modems or multi port fax boards If you are planning to use a fax modem for faxing, you can choose to use either the GFI fax modem drivers or the fax modem drivers included in Windows ® 2000/2003. It mainly depends on the modem that you are using and which driver will work best. -
Page 17: Installing Modems Using The Gfi Modem Drivers
GFI FaxMaker configuration. The GFI modem drivers do not use the Windows ® modem drivers and communicate with the com ports directly. It is therefore recommended to disable the Windows ® detected modems' drivers in device manager to prevent other applications using the modem. - Page 18 5. Send a test fax to the Microsoft ® Fax printer driver to ensure it is working. 6. Once you run the GFI FaxMaker set-up, the installation wizard will recognize this fax modem and you will be able to configure fax lines that use the Microsoft ® fax drivers.
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Page 19: Troubleshooting And Support
Access the Knowledge Base by visiting: http://kb.gfi.com/. 2.3 Web Forum User to user technical support is available via the GFI web forum. Access the web forum by visiting: http://forums.gfi.com/. 2.4 Request technical support If none of the resources listed above enable you to solve your issues, contact the GFI Technical Support team by filling in an online support request form or by phone. - Page 20 Magna House, 18-32 London Road, Staines-upon-Thames, Middlesex, TW18 4BP, UK Telephone: +44 (0) 870 770 5370 Fax: +44 (0) 870 770 5377 sales@gfi.co.uk EUROPE, MIDDLE EAST AND AFRICA GFI House, Territorials Street, Mriehel BKR 3000, Malta Telephone: +356 2205 2000 Fax: +356 2138 2419 sales@gfi.com AUSTRALIA AND NEW ZEALAND...