Troubleshooting - sunjoe MJ403E Operator's Manual

Fig. 14
Upper handle
Upper handle knob
Lower
handle
knob
Handle
mounting
bracket

Troubleshooting

Problem
Motor does not run
Motor power drops
Grass catcher is not
filled sufficiently
Faults that cannot be addressed with the aid of this table may
be rectified by a company specialist only. Please call the
Snow Joe + Sun Joe customer service center at
® ®
1-866-SNOWJOE (1-866-766-9563).
Lower handle
Remedy
• Check mains connection cable
and circuit-beaker (fuse).
• Start the unit on short grass
or in an area that has already
been mowed and tilt back.
• Clean discharge channel/
housing (the mowing blade
must rotate freely).
• Correct the cutting height.
• Correct the cutting height.
• Clean discharge channel/
housing.
• Have mowing blade
resharpened/replaced
(contact an authorized
Snow Joe + Sun Joe
® ®
service center).
• Correct the cutting height.
• Allow the lawn to dry.
• Have mowing blade
resharpened/replaced
(contact an authorized
Snow Joe + Sun Joe
® ®
service center).
• Clean the grille on the
grass collection bag.
• Clean the discharge
channel/housing.
Service
m
WARNING!
Before cleaning, repairing or inspecting the
electric lawn mower + mulcher, disconnect the power supply
to the unit and verify that all moving parts have come to a
complete stop.
1. When servicing the electric lawn mower + mulcher, use
only genuine replacement parts that are available from
the manufacturer. In order to obtain replacement parts,
visit our website at snowjoe.com or call Snow Joe
Sun Joe customer service center at 1-866-SNOWJOE
®
(1-866-766-9563). The use of parts that do not meet the
original equipment specifications may lead to improper
performance of the unit, may compromise operator safety
and will void the manufacturer's warranty.
2. Keep the handles dry, clean, and free of oil and grease.
3. In order to reduce the risk of fire, keep the motor free of
grass, leaves, and accumulated debris.
4. Frequently check the motor mounting bolts for proper
tightness. Visually inspect the mowing blade for damage
(i.e. bent, cracked, or worn).
5. For optimal and safest performance, maintain the mower
with care. Keep the mower blade sharp and clean.
NOTE: The mower blade is sharp and can cause severe
personal injury if handled incorrectly. Wrap the blades
or wear protective gloves, and use extra caution when
servicing.
6. Keep all nuts, bolts, and screws tight to ensure that the
equipment is in safe working condition.
7. Never tamper with safety devices. Check them regularly to
verify that they are in proper working order.
8. After striking a foreign object, stop the motor and remove
the power cord. Thoroughly inspect the mower for any
damage. Repair any damage before restarting the mower.
9. Lawn mower components are subject to wear and
damage, which can expose moving parts that can be
picked up and thrown by the machine. As a safety
precaution, frequently check the mower's components
and replace those that show signs of wear or damage.
10. When the unit is not in use, store it indoors in a dry, cool,
and clean area, out of the reach of children.
12
+
®