Before Updating Your Firmware
Updating your phone firmware will erase all user data from your phone. You must back up all critical
information before updating your phone firmware.
Back Up Information to Your Google Account
1. From home, tap
2. Tap Back up my data to turn on the feature.
Tap Backup account to choose or sign in to a Google Account to use for backups.
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Tap Automatic restore if you want information saved to the Google Account above to be
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restored when you reinstall apps, such as after a firmware update, or when setting up a new
device.
Back Up Account Information
1. From home, tap
2. Tap Accounts, and then tap an account.
3. Tap SYNC ALL.
Preserve Information on an Optional Installed Memory Card
As an added precaution, to preserve any data on an optional installed microSD card, please remove
it from your phone prior to starting the update process.
Update Your Phone
Use the System Update setting to update your phone's software, firmware, Preferred Roaming List
(PRL), and other features.
1. From home, tap
2. Select an option:
Update now: Check for software updates, and install them, if desired.
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Auto update: When enabled, your phone will automatically check for updates and install
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them.
Wi-Fi only: When enabled, your phone will only download updates when your phone is
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connected to a Wi-Fi network.
Update PRL: Download and the latest Preferred Roaming List (PRL), used by your phone
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to access the network.
Tools and Calendar
Apps >
Settings > GENERAL tab > Backup and reset.
Apps >
Settings > GENERAL tab.
Apps >
Settings > GENERAL tab > System update.
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