Update Your Phone; Before Updating Your Firmware - Samsung Galaxy Note 4 User Manual

Insert one end of the cable into the USB charger/accessory port at the bottom of the phone.
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Insert the other end of the cable into an available USB port on your computer.
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2. Your phone will automatically detect the connection. Continue to set up the connection:
Swipe your finger down from the status bar to open the notification panel. The notification
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panel shows the type of connection.
To change the connection type, tap the connection notice in the notification panel, and then
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choose an option:
Transferring media files: Transfer files between your phone and PC such as pictures,
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videos, and music.
Transferring images: Transfer picture and video files between your phone and PC.
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Connecting MIDI devices: Connect to MIDI-compatible devices.
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Charging: Charge your device using a USB cable.
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3. On your computer, navigate to view the contents of your phone (for example, using My
computer).
4. Select a folder (for example, Music for songs and albums) and copy files to it from your
computer.
5. When you are done, disconnect your phone from the computer.

Update Your Phone

From time to time, updates may become available for your phone. Use System update options to
update your phone's internal software.

Before Updating Your Firmware

Updating your phone firmware will erase all user data from your phone. You must back up all critical
information before updating your phone firmware.
Back Up Information to Your Google Account
1. From home, tap
2. Tap Back up my data, and then tap On/Off to turn the feature on.
Tap Backup account to choose or sign in to a Google Account to use for backups.
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Tap Automatic restore if you want information saved to the Google Account above to be
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restored when you reinstall apps, such as after a firmware update, or when setting up a new
phone.
Apps > Settings > Backup and reset.