Activate Sprint Worldwide Service On Your Account; Your Phone's Sim Card For International Gsm Roaming; Enable Global Roaming Mode - Samsung galaxy note 3 User Manual

Activate Sprint Worldwide Service on Your
Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
Chat with or email an international support rep by visiting sprint.com/swwsupport.
n
– or –
Call Sprint Worldwide Customer support at 1-888-226-7212.
n
Your Phone's SIM Card for International GSM
Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the
instructions below.
Note: The SIM included contains information specific to your phone and should be retained with the
phone for use on GSM networks.
Insert a SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a
SIM card.
1. Remove the back cover.
2. Remove the battery.
3. Insert SIM card. Insert gently with gold IC chip facing downward.
4. Insert the battery. Align the contacts of the battery with the contacts in the phone.
5. Attach the back cover.
Make sure all the tabs are secure and there are no gaps around the cover.
l

Enable Global Roaming Mode

Your phone is designed to enter global roaming mode automatically when you activate your Sprint
Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE
network or GSM/UMTS network when you travel. You may set global roaming options through the
settings menu.
Global Services 136