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23 Troubleshooting
This section lists and answers many of the questions phone users most
frequently ask.
Problem
My phone isn't
The charger and the phone
charging.
are not properly connected.
The charger is not properly
plugged in.
My phone isn't
The battery is not charged.
making or
The signal strength is too
answering
low.
calls.
I can't listen to
You don't have voice mail
my voice
service.
messages.
You have not set up your
voice mailbox with your
service provider.
The voice mail number you
have saved is incorrect.
You have forgotten your
password or are entering in
incorrectly.
Your voice mail number is
not saved in the phone.
Possible cause
[ 121 ]
Possible solution
Securely connect the
charger to the phone.
Ensure that the
charger is plugged in
correctly.
Charge the battery.
If you are indoors,
move toward a
window.
This is a provider
dependent feature.
Please call your
wireless service
provider.
Refer to "Set up your
voice mailbox" on
page 35.
23
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