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Some minor problems can be corrected without contacting Miele.
If, having followed the suggestions below, you still cannot resolve the problem,
please contact Miele.
To prevent unnecessary loss of temperature it is advisable not to open the door
while waiting for the appliance to be serviced.
Unauthorised installation, maintenance and repairs can cause considerable
danger for the user.
Installation, maintenance and repairs must only be carried out by a Miele au‐
thorised technician.
Problem
The appliance is not
getting cold, the interior
lighting does not come
on when the door is
opened, and the display
is not lit up.
The appliance does not
get cold, although the
controls and the interior
lighting are working.
Cause and remedy
The appliance is not switched on and the mains con‐
nection symbol is lit up in the display.
Switch the appliance on.
The plug is not inserted in the socket correctly.
Insert the plug correctly into the socket. The mains
connection symbol appears in the display
when the appliance is switched off.
Check whether the mains fuse has tripped. There
could be a fault with the appliance, the household
electrical wiring or another electrical appliance.
Contact a qualified electrician or Miele.
Demo mode is switched on and the symbol lights
up in the display. This allows the appliance to be pre‐
sented in the showroom without the cooling system
being switched on. Do not activate this setting for do‐
mestic use!
Contact the Miele Service Department for informa‐
tion on deactivating Demo mode.
Problem solving guide
37
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