Troubleshooting Guide - Sharp S3455UKE Owner's Manual

Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS
Your steam mop should be securely plugged into an electrical outlet only.
The Professional SLIM
Steam Pocket Mop will not
® Check your fuse or breaker.
turn-on.
If your unit still does not work, give us a call at: Freephone 0800 862 0453.
Is there water in the water tank? If not, add water to your steam mop following
The unit will not make
instructions on page 4.
steam.
If the unit still doesn't make steam, follow the decalcification instructions on page 9.
If you have already plugged in your unit, unplug and try a different outlet. This
may reset the Standby mode.
Cannot select steam
setting/flashing blue light
Add water to the tank and press the STEAM CONTROL button to select a
remains on. steam setting.
If your unit still does not work, call 0800 862 0453.
The Professional SLIM
Check to see if your cleaning pocket is soaked through. We recommend you
unplug the steam mop and change the cleaning pocket.
Steam Pocket Mop leaves
®
water on the floor.
Make sure the cleaning pocket is attached correctly.
Do not leave your steam mop on the floor with a damp or wet cleaning pocket.
The Professional SLIM
Steam Pocket Mop left a
® If you're using tap water we recommend switching to distilled water.
white spot on the floor.
Make sure the cap is securely on the water tank.
The cleaning pocket might be dirty, change the cleaning pocket.
If you washed the cleaning pocket with powder detergent, then it might be ruined.
You might have left the mop in the same spot for too long. Do you have hard
water? If you do, you might want to switch to distilled water.
Floors are cloudy, streaky
This might be leftover from past cleaners used on the floor surface. Use the
or spotty after steaming.
steam mop a few more times and see if the leftover cloudiness is removed. If
this does not work, we suggest rinsing the floor with water, letting it dry, and
then steam mopping again with a clean pocket. One or more rinses generally
removes the residue. A more stubborn case may require you to rinse the floor
with a mix of one part vinegar and two parts water.
The Professional SLIM
Make sure the cleaning pocket is attached correctly.
Steam Pocket Mop is hard
®
Check to see if the cleaning pocket is excessively dirty. Replace if the cleaning
to push.
pocket is too dirty or wet.
10 Freephone: 0800 862 0453
Notes
www.sharkclean.eu/uk 11