Before Contacting Technical Support - Alfa Network AIP-W502 User Manual

B C
EFORE ONTACTING
T S
ECHNICAL UPPORT
Check the following items before you contact local Technical Support.
If the Mini Broadband Router cannot be configured using a web
1.
browser:
Be sure to have configured the Mini Broadband Router with a valid
■
IP address, subnet mask and default gateway.
Check that you have a valid network connection to the Mini
■
Broadband Router and that the Ethernet port or the wireless
interface that you are using has not been disabled.
If you are connecting to the Mini Broadband Router through the
■
wired Ethernet interface, check the network cabling between the
management station and the Mini Broadband Router. If you are
connecting to Mini Broadband Router from a wireless client, ensure
that you have a valid connection.
If you forgot or lost the password:
2.
Set the Mini Broadband Router to its default configuration by
■
pressing the reset button on the back panel for 5 seconds or more.
Then use the default user name "admin" and password "admin"
to access the management interface.
If all other recovery measure fail, and the Mini Broadband Router is still
3.
not functioning properly, take any of these steps:
Reset the Mini Broadband Router's hardware using the web
■
interface, or through a power reset.
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| Troubleshooting
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PPENDIX

Before Contacting Technical Support