Compaq Evo Series Getting Started
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Also See for Evo Series:
- Troubleshooting manual (83 pages) ,
- Hardware reference manual (70 pages) ,
- Supplementary manual (42 pages)
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Summary of Contents for Compaq Evo Series
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Page 1: Getting Started
Getting Started Evo Desktop Family Evo Workstation Family Deskpro Workstations Document Part Number: 191077-004 January 2002 This book will help you set up factory-provided software. Basic troubleshooting is also provided should you have problems during initial startup. Enhanced for accessibility. - Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties Compaq products are set forth in the express limited warranty statements accompanying such products.
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Page 3: Table Of Contents
Customizing the Monitor Display ............1–3 Turning Off Your Computer ..............1–4 Protecting Your Software..............1–4 Restoring Your Software............... 1–4 Using the Compaq Reference Library CD ..........1–5 Getting Help ..................1–5 Basic Troubleshooting Overview ....................2–1 Helpful Hints..................2–2 Interpreting the Diagnostic Lights............ - Page 4 Contents Getting Started Guide...
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Page 5: Software Setup
If your system has a CD-RW drive, you must install the appropriate application to be able to write to the drive. To install the drivers, double-click the Setup Compaq Software icon on the desktop or the application launcher and select the Easy CD Creator and Direct CD option when prompted. -
Page 6: File System Format
Software Setup Compaq is committed to designing products, services, and programs with improved usability and accessibility for all customers. Compaq products with Microsoft Windows XP preinstalled, or that are XP Ready, are designed for accessibility. These products are tested with industry-leading Assistive Technology products to ensure equal access -- anytime, anywhere ... -
Page 7: Installing Or Upgrading Device Drivers
Display icon in the Control Panel. For more information about your display driver and other utilities that you can use with your graphics controller, refer to your graphics controller documentation. You can obtain the latest graphics drivers from the Compaq Web site at http://www.compaq.com/support. Getting Started... -
Page 8: Turning Off Your Computer
Operating System CD, and a Microsoft Service Pack CD. For more information on this topic, refer to the appropriate CD that came with your computer. The Microsoft Service Pack CD may be integrated with the Compaq Operating System CD on select models. Getting Started... -
Page 9: Using The Compaq Reference Library Cd
Software Setup Using the Compaq Reference Library CD Refer to the Compaq Reference Library CD for additional product documentation. Insert the compact disc into the CD-ROM drive, then select the document you want to read from the menu that appears on the screen. - Page 10 Software Setup Getting Started...
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Page 11: Basic Troubleshooting
Reference Library CD and on the Web at http:\\www.compaq.com/support. You may elect to purchase a Compaq Quick Troubleshooting Guide (part number 153837-001) that contains easy to follow flow charts that can lead you through the debug process. This guide was written for Compaq authorized service providers and contains steps that may be beyond the technical capabilities of some users. -
Page 12: Helpful Hints
Basic Troubleshooting Helpful Hints If you encounter some minor problem with your computer, monitor, or software, refer to the following list of general suggestions before taking further action: Check that the computer and monitor are plugged into a working electrical outlet. Check to see that the computer is turned on and the green power light is on. -
Page 13: Interpreting The Diagnostic Lights
Basic Troubleshooting Interpreting the Diagnostic Lights Compaq computers feature diagnostic lights or LEDs (light emitting diodes) to indicate various computer states or errors. The following tables describe the diagnostic light indications. Refer to the Troubleshooting Guide on the Compaq Reference Library CD for more information. - Page 14 Basic Troubleshooting Keyboard LEDs Color LED Activity State/Message Num Lock Green Flashing Memory error Caps Lock Green Flashing No video Scroll Lock Green Flashing System board failure, prior to video The FailSafe Boot Block ROM allows for system recovery in the unlikely event of a ROM flash failure, as for example if a power failure were to occur during a ROM upgrade.
- Page 15 Basic Troubleshooting Keyboard Light Combinations Used by Boot Block ROM FailSafe Boot Block Mode Color LED Activity State/Message Num Lock Green ROMPaq diskette not present, is bad, or drive not ready.* The screen displays a Boot Block Recovery message when using an embedded graphics controller or a PCI or AGP graphics controller card.
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Page 16: Solving Minor Problems
You may be able to easily resolve the minor problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact your Compaq authorized dealer or reseller. Solving Minor Problems Problem... - Page 17 RTC battery. approximately 35 years. Refer to the Hardware Reference Guide for instructions on installing a new battery, or contact your Compaq authorized dealer or reseller for RTC battery replacement. Computer powered off The unit temperature was 1.
- Page 18 The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is available from Compaq. Use the FailSafe Key in case of a forgotten password, power loss, or computer malfunction. Cursor will not move The Num Lock key may Press the Num Lock key.
- Page 19 Windows NT WindowsNT. running under installation. To download SCSI drivers for your Windows NT. Compaq system, visit the Compaq Web site at http:\\www.compaq.com/support. For information on installing SCSI drivers, see the Troubleshooting Guide Appendix E, “Installing SCSI Drivers for Windows NT Installation.”...
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Page 20: Solving Hardware Installation Problems
Basic Troubleshooting Solving Hardware Installation Problems You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. If you install a plug and play device, Windows 98, Windows 2000, Windows XP Professional and Windows XP Home automatically recognizes the device and configures the computer.
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