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20
Frequently Asked Questions
Question
Why can't I initiate a conference call?
When I try to assign my display
telephone to the CKTU mode, why
doesn't the Wanderer display update
with digital keyset information?
Why do I hear another call on the line
or experience radio frequency
interference (chattering or hum)
while on a call?
Why doesn't the Wanderer have dial
tone or no longer rings?
Why do I sometimes receive an
audible beeping tone at five-second
intervals, sometimes followed by a
call disconnect?
Answer
Contact your System Administrator to
confirm "Conference" feature is enabled.
Confirm software version.
Version 1.11 or greater for XTS systems,
or version 4.11 or higher for other Vodavi
key systems, must be installed to enable
CKTU mode and use the Wanderer.
There is frequency interference for one of
the following reasons:
The handset rechargeable Ni-MH
battery pack may need charging.
Outside normal operating range.
Move closer to the charging base.
Within 20 feet of a working
microwave.
Verify each of the following conditions:
Check that the telephone line
connectors are fully pushed into the
unit until they click.
Check the Ni-MH battery pack
connection inside the battery
compartment of the handset.
If there was a power failure or the
charger base was unplugged, replace
handset on charging base for 2-5
seconds. This will reset the system.
Ensure that the handset and charger
base are registered to each other. If
not, the handset cannot connect to
the phone line to dial out.
(Refer to
"Initialize Handset to
Charging Base" on page
One of the following could apply:
Audible tone at 5-second intervals
indicates an out-of-range status.
Move the Wanderer back within
range and the beeping will cease.
A call could disconnect if the
Wanderer is out-of-range for more
than 15-20 seconds.
LCD Displays
4.)
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