FAQ
Problem
My kettle won't
turn on
The ON button
won't work
The water is not
flowing from the
spout
I have noticed
my kettle has
discoloured
inside.
After Sales Support
Telephone:
1300 663 907
Email: customercare @ winplus.com.au
Solution
• Check the power outlet is turned on.
• Check the power outlet is turned on.
• Check that the kettle is correctly placed on the base.
• Refer to page 13, the Boil Dry Protection function may
have activated.
• Ensure kettle is turned off and unplug from power outlet.
Check the filter by removing it and checking for any
blockage or damage - take extra care if the water is hot or
boiling.
• This is most likely due to lime scale/mineral deposits from
your tap water. Refer to the Descaling/Removing Mineral
Deposits section on page 13.
13