Page 1 Available applications and services are subject to change at any time.
Page 2: Table Of Contents
TABLE OF CONTENTS Important Information Radio Frequency Exposure Operating Instructions Important Note on Recoverable Data Get Started Your Phone at a Glance Charge Your Phone Complete the Setup Application Activation and Service Helpful Tips Before You Get Started Create a New Account Establish Your Phone Number Add This Phone to an Existing Account Use the Virgin Mobile App to Manage Your Account...
Page 3 Enter Text by Typing on the HTC Sense Keyboard Enter Text with Word Prediction on the HTC Sense Keyboard Enter Text with the HTC Sense Keyboard Using the Trace Keyboard Enter Text by Speaking on the HTC Sense Keyboard Swype Keyboard...
Page 4 Call Using a Speed Dial Number Call a Number in a Text Message, Email Message, or Calendar Event Call Emergency Numbers Make International Calls Set Up Speed Dial Receive Phone Calls In-call Options End a Call Call Services Caller ID Call Waiting Call History Open Call History...
Page 5 Accept Contact Link Suggestions Manually Merge Entries Break the Link Send Contact Information Contact Groups Create a Group Send a Message or Email to a Group Edit a Contact Group Manage Your Contact Groups Back Up and Restore Your Contacts Private Contacts Accounts and Messaging Gmail...
Page 6 Read and Reply to a Message Receive Text Messages From Contacts Using an iPhone View and Save an Attachment from a Multimedia Message Help Protect Your Messages Block Unwanted Messages Delete Messages and Conversations Back Up and Restore Your Text Messages Text and Multimedia Message Options Social Networking Accounts Facebook...
Page 7 Data and Voice Roaming Wi-Fi Turn Wi-Fi On and Connect to a Wireless Network Prevent Notifications from Unsecured Wi-Fi Networks Connect to a Wi-Fi Network via WPS Disconnect from a Wireless Network Virtual Private Networks (VPN) Add a VPN Connection Connect to a VPN Disconnect From a VPN Search for Information...
Page 8 Check the Weather Online Storage Google Drive Dropbox Voice Recorder HTC Sync Manager Install HTC Sync Manager on a Windows Computer Transfer iPhone Content to Your HTC Phone Get Help File Manager Switch Between Storage Types Search for Files Organize Your Files...
Page 9 Insert the microSD Card Remove the microSD Card Check the microSD Card Memory Erase the microSD Card HTC Dot View Change the HTC Dot View Wallpaper Select Which Notifications to Display Update Your Phone Prepare for a Phone Update Update the Operating System...
Page 10 Manage Your Online Accounts Location Settings Location Setting Google’s Location Reporting Security Settings Screen Lock Settings Lock Screen and Password Settings Allow Installation of Third-Party Programs Work with Certificates Accessibility Settings Navigate Your Phone with TalkBack Backup and Reset Backup Reset Your Phone Get Content From Another Phone Display Settings...
Page 11 Battery Saving Tips Language & Keyboard Settings Change the Phone Language Spell Checker Keyboard and Input Methods - Google Voice Typing Keyboard and Input Methods - HTC Sense Input Keyboard and Input Methods - Swype Speech Settings Date & Time Settings Printing...
Page 12: Important Information
IMPORTANT INFORMATION The following topics provide important information that should be read prior to using your HTC Desire 510. RADIO FREQUENCY EXPOSURE OPERATING INSTRUCTIONS This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations.
Page 13: Get Started
GET STARTED The following topics give you all the information you need to set up your HTC Desire 510 and Virgin Mobile service the first time. YOUR PHONE AT A GLANCE The following illustrations outline your phone’s primary external features, keys, and buttons.
Page 14: Charge Your Phone
BACK PANEL CHARGE YOUR PHONE Your phone’s battery should have enough charge for the device to turn on and find a signal, run the setup application, set up voicemail, and make a call. You must fully charge the battery to begin setting up your phone.
Page 15: Complete The Setup Application
If you use the HTC Get Started service, your phone will show you the URL of the HTC Get Started site and a pair code. On your computer’s Web browser, just go to the URL and enter the pair code to start your Web setup.
Page 16: Activation And Service
HTC Backup. This screen shows apps, social accounts, contacts, and more that you’ve backed up to your online storage. For more information, see Backup. Tell HTC. Choose whether to allow HTC to collect anonymous data in the background about how you use your phone. 3. Touch FINISH.
Page 17: Create A New Account
CREATE A NEW ACCOUNT The Virgin Mobile app should start automatically when you turn your phone on for the first time, but you can access it anytime by touching from the home screen. Note: The Virgin Mobile app is currently available in English only. 1.
Page 18 TRANSFER YOUR PREVIOUS PHONE NUMBER Before you begin, make sure you have the following: Username and password from your previous carrier. A copy of a recent bill that contains your account number and billing address. Any of the following: last four digits of your Social Security number, Tax ID on the account, or account PIN number 1.
Page 19: Add This Phone To An Existing Account
4. Touch Reset. 5. Touch OK to begin the reset. ADD THIS PHONE TO AN EXISTING ACCOUNT You’ll need the account holder’s email and password. 1. Touch > Virgin Mobile. 2. After reviewing and accepting the terms and conditions, touch ADD TO EXISTING ACCOUNT. Get Started...
Page 20: Use The Virgin Mobile App To Manage Your Account
3. On the Add to Existing Account screen, enter the account holder's email address and account password, and then touch Add Device. 4. Follow the on-screen instructions to complete your account setup, and choose your phone number. See Establish Your Phone Number for details.
Page 21: Transfer Content To Your New Phone
For details, see Transfer Content From Your Old Phone Using Bluetooth. 1. If you’re setting up your new HTC phone for the first time, select Get content from old phone and touch NEXT. – or – With two fingers, swipe down from the status bar, and then touch >...
Page 22: Transfer Content From An Iphone
Depending on the capabilities of your old phone, you may be able to transfer not only contacts but also other data such as calendar events and text messages to your new HTC phone. Get Started...
Page 23: Transfer Content Between Your Phone And Computer
Tip: Use HTC Sync Manager to transfer more types of content from an iPhone. For details, see Transfer iPhone Content to Your HTC Phone. 1. If you’re setting up your new HTC phone for the first time, select Get content from old phone and touch NEXT. – or –...
Page 24: Restore Your Backup From Your Online Storage To Your New Phone
RESTORE YOUR BACKUP FROM YOUR ONLINE STORAGE TO YOUR NEW PHONE If you used HTC Backup before, you can restore your backup to your new HTC phone when you turn the phone on for the first time or after a factory reset.
Page 25: Your Home Screen
YOUR HOME SCREEN After you’ve turned on and set up your phone, you’ll see HTC BlinkFeed™. Customize HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more. For details, see HTC BlinkFeed - Your Dynamic Home Screen.
Page 26: Phone Basics
PHONE BASICS Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone. YOUR PHONE’S LAYOUT The illustrations below outline your phone’s basic layout.
Page 27: Back Panel
CAUTION! Inserting an accessory into the incorrect jack may damage the phone. Microphone transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos. CAUTION! Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
Page 28: Turn Your Phone On And Off
Microphone transmits your voice. Camera allows you to take photos and videos. Speaker the back speaker lets you hear sounds when you’re playing music or videos. Back Cover Notch lets you remove the back cover and access the battery compartment and SIM and microSD™...
Page 29: Turn Your Screen On And Off
1. When the screen is off, press the Power Button to show the lock screen. 2. You can either: Swipe up to unlock the screen, swipe right to go directly to HTC BlinkFeed, or swipe left to go to the Home widget panel. Phone Basics...
Page 30: Customize The Lock Screen
You can also press and hold the lock icon ( ), and then drag it up, right, or left. Flick a shortcut icon up to directly launch the app. If you have set up a screen lock, you’ll be asked to provide your credentials before your phone unlocks.
Page 31: Notification Widget
CHANGE LOCK SCREEN SHORTCUTS To change apps (or other shortcuts) on the lock screen, change the ones on the launch bar. To find out how, see Customize the Launch Bar. NOTIFICATION WIDGET On the lock screen, you can see notifications such as missed calls, text messages, calendar events, and more.
Page 32 Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see Navigate Your Phone with TalkBack. TOUCH Touch the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons.
Page 33 SWIPE OR SLIDE Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll through documents, and more. DRAG To drag, press and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position.
Page 34 FLICK Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. PRESS AND FLICK On the Home screen, you can easily move a widget or icon from one screen to another.
Page 35 SLIDE WITH TWO FINGERS In some apps, like Gallery, Messages, Mail, or the Web browser, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Phone Basics...
Page 36: Motion Gestures
TWO-FINGER SWIPE Swipe down from the status bar using two fingers to access Quick Settings. MOTION GESTURES Use motion gestures to rotate the screen, mute, lower the ringtone volume, and more. FLIP TO MUTE When a call comes in, you can turn your phone over to mute it. ...
Page 37 PICK UP TO LOWER VOLUME In a business meeting or restaurant, pick your phone up when a call comes in to lower the ringtone volume. You can turn this feature on or off. With two fingers, swipe down from the status bar, touch >...
Page 38 For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See HTC Sense Keyboard for more details. To turn this feature off: ...
Page 39: Working With Phone Apps And Settings
WORKING WITH PHONE APPS AND SETTINGS Quickly open your favorite apps even when the phone screen is locked and easily change your phone settings to make it truly yours. OPEN AN APP There are several options for opening an app from the Home screen. ...
Page 40 To clear the recent apps list, touch REFRESH CONTENT In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture. 1. While viewing content such as weather, stocks, or Mail inbox, scroll to the top of the screen. 2.
Page 41 ARRANGE APPS ON THE APPS SCREEN Personalize the Apps screen to your liking. You can rearrange the apps and change the layout. 1. Touch (Apps). 2. Touch and then choose how to arrange apps, such as alphabetically. If you want to group apps into folders or rearrange them, select Custom.
Page 42: Get To Know Your Settings
5. Touch and hold an app, and then drag it out to the Apps screen. Wait until you see the occupying icon move away before releasing your finger. 6. When you’re done removing apps, touch HIDE OR SHOW APPS ON THE APPS SCREEN 1.
Page 43: Htc Blinkfeed - Your Dynamic Home Screen
To remove an item, drag it below Hidden items. HTC BLINKFEED - YOUR DYNAMIC HOME SCREEN Stay in touch with friends or get the latest about your interests right on HTC BlinkFeed. Set up which social networks, news sources, and other information will appear. Phone Basics...
Page 44: Turn Htc Blinkfeed On Or Off
Scroll to the top and pull down on the screen to manually refresh the stream. Swipe right on HTC BlinkFeed to open the slideout menu to choose the type or add your custom topics to display. Tip: You’ll see the clock widget on HTC BlinkFeed if you’ve set HTC BlinkFeed as the main Home screen.
Page 45: Add Content To Htc Blinkfeed
2. Swipe right to open the slideout menu. 3. Touch > Add content. 4. Choose a category. Or, if it’s your first time to add content on HTC BlinkFeed, touch the Get automatic recommendations from BlinkFeed tile. Sign in to get recommendations.
Page 46: Customize The Highlights Feed
You can bookmark articles to your reading list so you can read them later. Do one of the following: While viewing an article, touch On HTC BlinkFeed, touch and hold the tile of the article you want to bookmark, and then touch Read later. Phone Basics...
Page 47: Post To Your Social Networks
4. Compose your status update and post it on your social network. REMOVE CONTENT FROM HTC BLINKFEED Whether it’s a tile or an entire feed, you can remove content you don’t want to see on HTC BlinkFeed. To remove a tile, touch and hold the tile you want to remove, and then touch Remove.
Page 48: Customize The Launch Bar
Note: You won’t be able to add a new widget panel if you’ve already reached the maximum limit. Note: If it’s not removed, HTC BlinkFeed always appears as the first panel. A widget panel cannot be inserted before HTC BlinkFeed.
Page 49: Work With Widgets And App Shortcuts
Note: A widget panel cannot be moved or inserted before HTC BlinkFeed. 1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen. 2. Touch and hold a widget panel thumbnail, and then drag it left or right to the position you want.
Page 50: Status Bar And Notifications Panel
Touch and hold the widget on your Home screen, and then drag it to . You can then customize the widget settings. To resize the widget, touch and hold the widget. If a border appears around the widget, drag the sides of the border to enlarge or shrink the widget size.
Page 51: Status Bar
STATUS BAR The status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view notification alerts, touch and hold the status bar and drag it down. STATUS ICONS Icon Description...
Page 52 Upcoming event Music is playing Power saver mode is on General notification (for example, sync error) Wi-Fi is on and wireless networks are available Data synchronizing – connected to HTC Sync More (undisplayed) notifications Missed call Call in progress Phone Basics...
Page 53: Notifications Panel
Icon Description Uploading data (animated) Downloading data (animated) Waiting to upload Phone connected to computer via USB cable Downloaded Google Play app installed successfully NOTIFICATIONS PANEL When you see notification icons, open the Notifications panel to check out details of the notifications that you’ve received.
Page 54: Capture The Phone Screen
Turn on the Trace keyboard so you can type words by just sliding your finger from one letter to another. For details, see Enter Text with the HTC Sense Keyboard Using the Trace Keyboard. Just swipe right to access the numeric and symbol keyboard. Or swipe left to switch between languages.
Page 55: Enter Text By Typing On The Htc Sense Keyboard
And since everyone has their own typing style, you can calibrate the keyboard in Settings > Language & keyboard > HTC Sense Input > Advanced > Calibration tool so it learns how you type. ENTER TEXT BY TYPING ON THE HTC SENSE KEYBOARD The onscreen keyboard becomes available when you touch a text field in an app.
Page 56: Enter Text With Word Prediction On The Htc Sense Keyboard
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard. 2. Touch HTC Sense Input > Keyboard selection, and then choose the languages you want. 3. To change the keyboard language, do any of the following: ...
Page 57: Enter Text With The Htc Sense Keyboard Using The Trace Keyboard
Instead of touching the keys on the onscreen keyboard, you can “trace” to type words. Note: You need to turn on Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 1. Touch an area where you want to enter text.
Page 58: Swype Keyboard
SWITCH TO THE SWYPE KEYBOARD You can change your phone’s text input method to Swype from the default HTC Sense keyboard. To change the input method to Swype: 1. Touch an area where you want to enter text.
Page 59: Edit Text
Touch and hold the space bar to change the keyboard language. EDIT TEXT In HTC apps such as Internet and Mail, you can select and copy text, and then paste or share it. Phone Basics...
Page 60 SELECT, COPY, AND PASTE TEXT 1. Touch and hold on a word. 2. Drag the start and end anchors to highlight the surrounding text you want to select. Tip: You can use the magnifier to zoom in while selecting your text. To turn on the magnifier, with two fingers, swipe down from the status bar to open Quick Settings.
Page 61: Phone Calls
PHONE CALLS Your phone’s calling features let you enjoy clear phone calls across the country. MAKE PHONE CALLS There are several convenient ways to place calls from your phone. CALL USING SMART DIAL You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history.
Page 62: Dial An Extension Number
CHANGE THE PHONE DIALER LAYOUT Switch between a large or standard dial keypad. 1. Touch > Phone to display the phone’s dialer screen. 2. Touch > Large dial pad or Standard dial pad. DIAL AN EXTENSION NUMBER You can skip voice prompts when dialing an extension number. ...
Page 63: Call From People
1. Touch > Phone. 2. Swipe right to display the CALL HISTORY tab. 3. Touch an entry to place a call. Note: You cannot make calls from Call history to entries identified as No ID or Restricted. Tip: Touch and hold an entry in the Call history list to open the options menu where you can select to view the contact information (if number is stored in People), edit the number before you call, send a text message, or delete the entry from the Call history list and more.
Page 64: Make International Calls
1. Unlock the screen. For more information, see Turn Your Screen On and Off. 2. Touch Phone on the Home screen. 3. Touch Note: If you’ve enabled but forgotten your lock password or lock pattern, you can still make emergency calls by touching Emergency call on the screen. ENHANCED 9-1-1 (E 9-1-1) INFORMATION This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9- 1-1- emergency location services where available.
Page 65: Set Up Speed Dial
CHANGE THE INTERNATIONAL DIALING CODE By default, the international dialing code is set to 011. When you’re traveling in another country, you can set the international dialing code to your current location. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 66: In-Call Options
MUTE THE RINGING SOUND WITHOUT REJECTING THE CALL Press the Volume Up or Volume Down Button. Briefly press the Power Button. Place the phone face down on a level surface. (You can do this even on the lock screen.) Note: If your phone is already facing down, it will still ring when there are subsequent incoming calls.
Page 67: Call Waiting
1. Touch > Phone. 2. Touch 3. Enter a phone number. 4. Touch CALL. To permanently block your number, call Virgin Mobile Customer Service. CALL WAITING When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available and you are in digital mode).
Page 68: Save A Number From Call History
SAVE A NUMBER FROM CALL HISTORY If the phone number of a person who called is not in People, you can choose to save the number after you hang up. 1. Touch > Phone > CALL HISTORY tab. 2. Touch next to the new phone number and choose whether to create a new contact or save the number to an existing contact.
Page 69: Change Ringtone Settings
CHANGE RINGTONE SETTINGS You can change how your phone alerts you when you receive calls. SWITCH BETWEEN SILENT, VIBRATE, AND NORMAL MODES To change from silent to normal mode, press the Volume Up Button. To change from vibrate to normal mode, press the Volume Up Button twice. ...
Page 70: Retrieve Your Voicemail Messages
1. Touch > Phone. 2. Touch and hold to dial your voicemail number. 3. Follow the system prompts to: Create your password. Record your name announcement. Record your greeting. Important: Voicemail Password – Virgin Mobile strongly recommends that you create a password when setting up your voicemail to help protect against unauthorized access.
Page 71: Add An Internet Calling Account
ADD AN INTERNET CALLING ACCOUNT You must add an Internet calling account before you can make Internet calls. 1. With two fingers, swipe down from the status bar, and then touch > Call. 2. Under Internet call settings, touch Accounts. 3.
Page 72: Contacts
CONTACTS The People application lets you easily manage your communications with contacts through phone, messaging, email, and social networks. And, if you have the same contacts from different sources, you can merge their contact information so you won’t have duplicate entries. YOUR CONTACTS LIST The People app lists all contacts stored on your phone and from the online accounts you’re logged in to.
Page 73: Find People
1. Touch > > People. 2. On the PEOPLE tab, touch on the top bar. 3. Select the online accounts that contain the contacts you want to display. 4. Touch FIND PEOPLE Search for contacts stored on your phone, your company directory if you have an Exchange ActiveSync account, or social networks you’ve signed into.
Page 74: Add Entries To The People App
While creating a new contact in People, you can add an extension number to their number so you can skip the voice prompts when calling. Note: You must use the HTC Sense Keyboard to find these keys. 1. After entering the number of the main line, do one of the following: ...
Page 75: Get In Touch With A Contact
GET IN TOUCH WITH A CONTACT Choose the best way to connect with your contacts. 1. Touch > > People. 2. Touch a contact’s photo (not the name), and then choose how you want to get in touch with that contact.
Page 76: Delete Multiple Entries
1. Touch > > People. 2. On the PEOPLE tab, touch and hold the contact, and then touch Delete contact. 3. Touch OK to confirm. DELETE MULTIPLE ENTRIES Clean up your contacts list by deleting entries that you no longer need. 1.
Page 77: Accept Contact Link Suggestions
ACCEPT CONTACT LINK SUGGESTIONS When your phone finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. Touch > > People. 2. On the PEOPLE tab, touch the Contact link suggestion notification when available. You’ll see a list of suggested contacts to merge.
Page 78: Send Contact Information
SEND CONTACT INFORMATION Quickly share your contact card or People entries on your phone. 1. Touch > > People. 2. Do any of the following: To send someone’s contact information, touch and hold the name of the contact (not the icon or photo), and then touch Send contact as vCard.
Page 79: Create A Group
CREATE A GROUP Create a group for your sporting buddies or family members so you can easily send them a message or email. 1. Touch > > People. 2. On the GROUPS tab, touch 3. Enter a name for the group. 4.
Page 80: Manage Your Contact Groups
MANAGE YOUR CONTACT GROUPS Put your favorite group at the top of the groups’ list or delete groups that you don’t need. 1. Touch > > People. 2. On the GROUPS tab, touch > Edit groups. 3. You can: Rearrange the contact groups.
Page 81: Private Contacts
PRIVATE CONTACTS If you don't want to show a contact's name and photo on the lock screen when you have an incoming call, add the contact to your private contacts list. ADD A CONTACT TO THE PRIVATE CONTACTS LIST 1. Touch >...
Page 82: Accounts And Messaging
ACCOUNTS AND MESSAGING With Virgin Mobile service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts. GMAIL You will need a Google Account to access several phone features such as Gmail, Google Maps™, and Google Play.
Page 83: Sign In To Your Google Account
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password.
Page 84 1. Touch > > Gmail. 2. Do any of the following from your Inbox. Touch an email message (not the sender image or letter tile) to read, forward, or reply to the message. Touch an inbox category (for example, Primary) at the top bar to switch to your other other Gmail account or to display drafts, sent messages, or other email labels and categories.
Page 85: Send A New Gmail Message
Tip: Get help in using Gmail by touching > Help & feedback. SEND A NEW GMAIL MESSAGE Create and send an email message from your Gmail account. 1. Touch > > Gmail. 2. In the inbox of the Gmail account you want to use, touch 3.
Page 86: Add A Gmail Account
1. Touch > > Gmail. 2. Touch the email message or conversation. 3. To reply to the sender, touch . Or, touch and choose whether to Reply all or Forward. 4. Do one of the following: If you are replying to the sender or you selected Reply all, enter your reply message. ...
Page 87: Check Your Mail Inbox
4. Enter a name for your email account, and then touch FINISH SETUP. CHECK YOUR MAIL INBOX When you open the Mail application, it displays the inbox of one of your email accounts that you’ve set up on your phone. 1.
Page 88: Send An Email Message
1. Touch > > Mail. 2. Switch to the email account that you want to use. 3. In the inbox, touch > Edit tabs. 4. Select the tabs you want to add to the inbox. 5. To arrange the tabs, drag , and then move the tab to its new location.
Page 89: Read And Reply To An Email Message
4. When you finish editing the message, touch READ AND REPLY TO AN EMAIL MESSAGE Read email messages and reply them promptly in the Mail app. 1. Touch > > Mail. 2. Switch to the email account that you want to use. 3.
Page 90: Search Email Messages
MOVE EMAIL MESSAGES TO ANOTHER FOLDER 1. Touch > > Mail. 2. Switch to the email account that you want to use. 3. Select the email messages you want to move. Tip: To select all, select one email message first, and then touch > Select all. 4.
Page 91: Work With Exchange Activesync Email
WORK WITH EXCHANGE ACTIVESYNC EMAIL Enjoy the powerful email features of Microsoft Exchange ActiveSync right on your phone. Flag important email messages, set your out of the office reply, or send invites to your next team meeting while you’re on the go. FLAG EMAIL MESSAGES 1.
Page 92: Delete An Email Account
DELETE AN EMAIL ACCOUNT Delete an email account from your phone if you want to discontinue using that account. 1. Touch > > Mail. 2. Switch to the email account that you want to delete. 3. Touch > Settings > Delete account. 4.
Page 93 Use signature: Select to append a signature to your outgoing email messages. Signature: Set the signature for outgoing email messages. Set as default account: Select to use the current email account as the default account to send email messages. ...
Page 94: Text Messaging And Mms
Email notifications: Select to turn on email notifications on your phone. Play notification sound: Set the phone to play a sound when a new email message arrives. Notification sound: Select the sound to play when a new email message arrives. ...
Page 95: Send A Multimedia Message (Mms)
SEND A MULTIMEDIA MESSAGE (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. Touch >...
Page 96: Send A Group Message
Touch to see options for replacing, viewing, or removing your attachment. 4. Touch > Preview. Touch once on the preview screen to see playback controls. 5. When finished, touch to send, or touch to save the message as a draft. SEND A GROUP MESSAGE Group messaging makes it easy to send a message to multiple contacts all at once.
Page 97: Save And Resume Composing A Draft Message
SAVE AND RESUME COMPOSING A DRAFT MESSAGE While composing a text or multimedia message, touch to automatically save your message as a draft. You can resume composing a draft message. 1. Touch > Messages. 2. Open a draft message, edit the message, and then touch Tip: To see all draft messages in one place, touch on the Messages screen, and then touch Drafts.
Page 98: Receive Text Messages From Contacts Using An Iphone
3. Touch the message, and then touch Forward. RECEIVE TEXT MESSAGES FROM CONTACTS USING AN IPHONE If you have just migrated your contacts from an iPhone to your new HTC phone, your contacts may still be texting you through iMessage and not through SMS or MMS.
Page 99: Help Protect Your Messages
Note: If you are concerned about the size of your data downloads, you can choose to check the size and subject first before you download a multimedia message. On the Messages screen, touch > Settings > Multimedia messages (MMS). Clear the Auto-retrieve option. HELP PROTECT YOUR MESSAGES You can move private text messages to the Secure box.
Page 100: Delete Messages And Conversations
1. Touch > Messages. 2. Do any of the following: On the Messages screen, touch and hold a contact (or phone number) and touch Block contact. To block multiple contacts, touch > Block contacts, select the contacts, and touch Move. When the contact sends you messages, you will not see them in the Messages screen or receive notifications and calls.
Page 101: Text And Multimedia Message Options
3. Touch OK > Back up SMS. 4. Choose whether you want to protect the backup file with a password. 5. Enter a name for your backup file, and then touch OK. BACK UP TEXT MESSAGES USING MAIL Important: You need to set up your email account in Mail. 1.
Page 102 Notifications: Received messages Received notification: Select this option if you want to receive a notification in the status bar when a new text or multimedia message arrives. Play notification sound: If you want the phone to ring when a new message arrives, select this option.
Page 103 Maximum message size: Set the maximum file size of a multimedia message. The multimedia message will not be sent out if it exceeds the file size set here. Attachment storage: Select the storage where you want to save multimedia message attachments.
Page 104: Social Networking Accounts
Sign in to your Facebook account from the Accounts & sync settings or the Facebook app. See your Facebook friends’ statuses in People or in HTC BlinkFeed. You can also see your Facebook friends’ photos in Gallery. For more information, see HTC BlinkFeed - Your Dynamic Home Screen.
Page 105 from other viewers. Browse other videos by minimizing the video screen. Touch or drag the video screen down to minimize. To close the video thumbnail, swipe it left or right. Tip: If you want to watch the video at a later time, touch next to the video title, and then touch Add to >...
Page 106 Tip: If you don't want to share the video playlist, select Private before you touch OK. 5. To add another video to your playlist, browse or search for the video, and then touch next to the video title. 6. Touch Add to, and then touch the playlist name. 7.
Page 107: Apps And Entertainment
APPS AND ENTERTAINMENT You can access all your phone’s apps in the Apps screen. Note: Available applications and services are subject to change at any time. GET APPS You can find and install apps from Google Play or from the Web. Important: Virgin Mobile’s policies often do not apply to third-party applications.
Page 108: Download Apps From The Web
1. Touch > > Play Store. 2. Browse or search for an app. 3. When you find the app that you like, touch it and read its description and user reviews. 4. To download or purchase the app, touch INSTALL (for free apps) or the price button (for paid apps).
Page 109: Navigate With Google Maps
Note: Most of the preloaded apps cannot be uninstalled. 1. Touch > 2. Touch and hold the app you want to remove, and then drag it to Note: If you purchased an app in Play Store, you can uninstall it for a refund within a limited time. To know more about the refund policy for paid apps, refer to the Google Play help.
Page 110 SEARCH FOR A LOCATION In Google Maps, you can search for a location, such as an address or a type of business or establishment (for example, museums). 1. Touch > > Maps. 2. Touch the search box and then enter the place you want to search for. 3.
Page 111 1. Touch > > Maps. 2. Touch 3. Choose how you want to get to your destination. 4. Use your current location as starting point, or touch Your location to enter your starting point or select a location from your search history. 5.
Page 112: Music
(Shuffle is off when button is gray.) Touch to cycle through the repeat modes: repeat all songs, repeat current song, and don’t repeat. ® Touch to play your music on a DLNA compliant TV or audio system, HTC Media Link HD, Apps and Entertainment...
Page 113: Create And Work With Playlists
or stereo Bluetooth device. Touch to minimize the Now playing screen to continue browsing your music collection. Press the Volume Up or Volume Down Button to adjust the playback volume. Note: When you’re listening to music and the screen display turns off, press the Power Button to turn the screen back on and control the music playback directly on the lock screen.
Page 114: Add A Song To The Queue
DELETE YOUR PLAYLISTS Follow these steps to delete playlists that you no longer use. Note: The Recently played and the Recently added playlists can’t be deleted. 1. Touch > > Music. 2. Swipe to the PLAYLISTS tab. 3. Touch and hold the playlist you want to delete, and then touch Delete playlist. 4.
Page 115: Search For Lyrics, Music Videos, And More
1. Touch > > Music. 2. Play the song that you want to set as a ringtone. 3. Touch > Set as ringtone. 4. Touch Phone ringtone or Contact ringtone. If you select Contact ringtone, choose the contacts you want to associate the ringtone with. TRIM AN MP3 RINGTONE Use the Music app’s ringtone trimmer if you want to set only a part of the song as ringtone.
Page 116: Google Play Music
VIEW SONG LYRICS Sing along with your favorite music tracks. Your phone gives your music an extra kick with song lyrics and cool music visualizations. Note: To save on data usage, you might want to connect to a Wi-Fi network when updating your album covers and artist photos.
Page 117: Connect To Your Home Entertainment System
CONNECT TO YOUR HOME ENTERTAINMENT SYSTEM Share your videos, music, and even streaming media to external devices through DLNA, A2DP (Bluetooth), or other supported wireless display connection. Note: Some devices may need to be paired before you can share to them. SHARE MEDIA ON DLNA DEVICES Share photos, videos, and movies with your friends on a big screen.
Page 118: Web And Data
WEB AND DATA The following topics address your phone’s data connections, the built-in Web browser, and connections to your computer. Additional data-related features can be found in Accounts and Messaging, Apps and Entertainment, and Tools and Calendar. DATA SERVICES GENERAL INFORMATION – 4G LTE AND 3G NETWORKS The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
Page 119: Launch A Web Connection
Icon Description 4G LTE (data service): Your phone is connected to the 4G LTE network (data service) 3G (data service): Your phone is connected to the 3G network. When the icon animates, your phone is transferring or receiving data. LAUNCH A WEB CONNECTION Launching a Web connection is as simple as opening the browser on your phone.
Page 120 Here are some other examples: Streaming Web videos and music Tuning in to Internet radio Playing online games Downloading apps, maps, and files Refreshing apps to update info and feeds Uploading and backing up your files to your online storage account ...
Page 121: Data And Voice Roaming
DATA AND VOICE ROAMING When you are outside your home network area, your phone can still connect to other networks that your provider supports via roaming. You may need to purchase an Extended Coverage plan on your Virgin Mobile account to allow the device to roam. PURCHASE EXTENDED COVERAGE 1.
Page 122: Prevent Notifications From Unsecured Wi-Fi Networks
4. Touch the Wi-Fi network you want to connect to. 5. If you selected a secured network, you’ll be asked to enter the network key or password. 6. Touch Connect. You’ll see the Wi-Fi icon ( ) in the status bar when connected. The next time your phone connects to a previously accessed secured wireless network, you won’t be asked to enter the key or other security information again.
Page 123: Virtual Private Networks (Vpn)
Touch the wireless network that the phone is connected to, and then touch Disconnect. If you want to remove the settings for this network, touch and hold the network name, and then touch Forget network. To connect to another wireless network, see Turn Wi-Fi On and Connect to a Wireless Network.
Page 124: Disconnect From A Vpn
You can then open the Web browser to access resources such as your corporate network intranet. For more information, see Browse the Web. DISCONNECT FROM A VPN Disconnect from the VPN when you’re done accessing your intranet sites. 1. Slide the Notifications panel open. 2.
Page 125: Set Search Options
2. Touch and then say what you want to search for. After speaking, matching items from Google Web search are shown. 3. If what you’re searching for is in the list, touch the item to open it in its compatible app. Otherwise, touch to search again.
Page 126 2. Touch NEXT on the Get Google Now! screen. 3. Touch YES, I'M IN. Google Now information cards will start to appear on the Google search screen. 4. To see all available information cards, swipe up the screen and touch More. Depending on the information that you've allowed to share, more information cards will appear on the Google search screen as you use your phone to search the Web, create appointments, and more.
Page 127 SET REMINDERS IN GOOGLE NOW Setting reminders in Google Now is an easy way to keep tab of things to do. You can set time or location-based reminders. When the reminder time is up or when you've arrived at the specified location, Google Now displays the Reminder card in the Google Search screen and sounds a notification to alert you.
Page 128: Browse The Web
Swipe up from the navigation buttons. 2. Scroll to the bottom of the screen, and then touch > Settings. 3. Touch the ON/OFF switch next to Google Now, and then touch Turn off. BROWSE THE WEB A fully-optimized Web browser with all the advanced features will let you enjoy Internet browsing on your phone.
Page 129: Save Web Content For Later
1. While viewing a Web page, touch > . Repeat the same to open new browser tabs. 2. To switch among browser tabs, touch and swipe to the webpage you want to view. Touch the browser tab to display the webpage in full screen. ...
Page 130: Add And Manage Your Bookmarks
ADD AND MANAGE YOUR BOOKMARKS Add your favorite webpages as bookmarks so you can access them quickly. BOOKMARK A WEB PAGE 1. Touch > > Internet. 2. While viewing a Web page, touch > > Bookmarks. 3. Edit the bookmark name, sync the bookmark with an online account, or save the bookmark in a new category folder.
Page 131: Private Browsing
PRIVATE BROWSING You can use incognito tabs to browse the Web with more privacy. Browser cookies are not shared and are deleted when you close all incognito tabs. Pages you view in incognito also won’t appear in your browser history except for files you download. ...
Page 132: Share Internet Connection Via Usb Tethering
Use the data connection of your phone to connect another device to the Internet through tethering a USB cable. Note: To make sure that the USB drivers for HTC Desire 510 are up-to-date, install the latest version of HTC Sync Manager on your computer.
Page 133: Camera And Video
CAMERA AND VIDEO Take great photos and videos with the camera, and make them more memorable by applying a variety of effects and scenes. GET STARTED WITH THE CAMERA Capture photos quickly with your phone. Just directly launch the camera from the lock screen, even if your phone is password protected.
Page 134 Control What it does Choose an ISO level or set it back to Auto. Higher ISO works best in low light conditions. Adjust the exposure settings. Higher exposure settings capture more light for your photos or videos. Select a white balance setting that matches your current lighting environment. Apply photo or video filters.
Page 135: Take A Photo
CLOSE THE CAMERA APP To give you a full view of the Viewfinder screen, your phone replaces , and with small dots. Touch a dot to show these buttons again, and then touch to close the Camera app and return to the Home screen or the previous screen.
Page 136: Record A Video
If you are using the default settings and the photo still appears too dark, switch to Night scene, but use a tripod or place your phone on a level surface. If there are parts of the image that are in shadows and others are in highlights, use HDR mode to capture three shots of different exposures and combine them into one shot.
Page 137: Take Continuous Camera Shots
SET THE VIDEO RESOLUTION 1. Open Camera from the lock screen or Home screen. 2. Touch and switch to Video mode. 3. On the Viewfinder screen, touch . 4. Touch > Video Quality, and then choose a video resolution. TAKE CONTINUOUS CAMERA SHOTS Take photos of moving subjects.
Page 138: Take A Panoramic Photo
1. Open Camera from the lock screen or Home screen. 2. Touch and switch to Camera or Selfie mode. 3. On the Viewfinder screen, touch . 4. Touch > 5. When you’re ready to take the photo, touch TAKE A PANORAMIC PHOTO Get a wider shot of landscapes in one sweep.
Page 139: Record Slow Motion Videos
RECORD SLOW MOTION VIDEOS Relive high speed action bit by bit and add a touch of suspense to your videos. Note: Audio is recorded when you're in this scene, but will be turned on only when video is played in normal speed.
Page 140: Change Camera And Video Settings
Tip: To delete a custom camera mode, touch . Touch and hold a camera mode you’ve created, and then drag it to to delete it. CHANGE CAMERA AND VIDEO SETTINGS Change basic settings or an additional advanced settings menu is available for camera and video. 1.
Page 141 1. Touch > > Gallery. 2. Swipe to the ALBUMS tab. 3. Touch a tile to open an album. 4. Touch a photo or video to see it in full screen. VIEW PHOTO HIGHLIGHTS Easily see all your favorite photos in one place. Gallery automatically groups all your most viewed or shared photos (your highlights) in one album.
Page 142: View Photos By Location
1. Touch > > Gallery. 2. Swipe to the ALBUMS tab. 3. Touch and hold the album you want to rename. 4. Touch Rename. Note: Some albums, like Camera shots and Highlights, cannot be renamed. VIEW PHOTOS BY LOCATION Using Map view, you can view photos according to location. Note: Only photos with geo-tag info appear on the map.
Page 143: Edit Your Photos
CHANGE LOCATION INFORMATION To be more specific about your photos, you can add names of points of interests (POI) to your photos, too. 1. Touch > > Gallery. 2. Swipe to the LOCATIONS tab. 3. Touch a tile to open it. 4.
Page 144: Watch And Trim Videos
1. Touch > > Gallery. 2. Open the photo you want in full screen, touch it, and then touch 3. Touch 4. Scroll to the available effects and then touch CUSTOM. You'll find CUSTOM at the end of the predefined filters bar. 5.
Page 145: Create A Zoe In Gallery
Tip: Touch to share the video on your home network. 5. To trim the video, touch > Edit. 6. Drag the two trim sliders to the part where you want the video to begin and end. 7. Touch to preview your trimmed video. 8.
Page 146 6. Swipe to the THEMES tab to choose the special effects and music to apply to the Zoe. 7. Swipe to the MUSIC tab, touch Search my library to change the background soundtrack for all themes. To restore the default soundtrack, touch >...
Page 147: Tools And Calendar
TOOLS AND CALENDAR Learn how to use many of your phone’s productivity-enhancing features. CALENDAR Use the Calendar app to schedule your events, meetings, and appointments. If you’ve signed into your online accounts, related events will also appear in Calendar. VIEW THE CALENDAR Open the Calendar app.
Page 148: Schedule Or Edit An Event
SCHEDULE OR EDIT AN EVENT You can create or edit events on your phone, and also sync events with your Google or Exchange ActiveSync calendars. Note: Editing events is not supported for all accounts. 1. Touch > > Calendar. 2. On any Calendar view, do one of the following: ...
Page 149: Share An Event (Vcalendar)
1. With two fingers, swipe down from the status bar, and then touch > Accounts & sync. 2. Touch an account type. If multiple accounts are supported (such as Exchange ActiveSync), touch the account you want to sync. 3. Select Calendar, and then touch > Sync now. SHARE AN EVENT (VCALENDAR) You can share a calendar event as a vCalendar using Bluetooth or by sending it as a file attachment with your email or message.
Page 150: Calculator
3. If you see a single event notification, spread your two fingers on the notification to expand it. You can then: Touch SNOOZE or DISMISS. Or drag the notification left or right to dismiss it. Touch SEND MAIL to send a quick response to the meeting attendees. Tip: To edit the preset quick responses or add your own, open Calendar, and then touch >...
Page 151: Set An Alarm
Store your photos, documents, and other files on Google Drive to access them on your phone, your computer, and your other mobile devices. On HTC Desire 510, just use your Google Account to sign in to your Google Drive storage.
Page 152 In Settings, you can check your available Google Drive storage space. Note: Before your Google Drive storage info appears in Settings, you need to access your Google Drive from an HTC app first, such as signing in to Google Drive from the Mail app when sharing a file link.
Page 153 5. Touch Document, and then choose whether to share PDFs or Office documents. Or touch File to choose any file type. 6. On the HTC files screen, touch Drive. If you don't see this screen, touch first. 7. In your Google Drive storage, open the folder that contains the files that you want.
Page 154 Shared links are not accessible by your recipients automatically. Once your recipients receive the link, they can request access, and then you’ll receive an email that notifies you to give them access. Or, before sharing, you can first use the Drive app to add the recipients you will share your Google Drive link with.
Page 155: Dropbox
Note: Dropbox is a third-party app and is not provided by or associated with HTC Corporation. CHECK YOUR DROPBOX STORAGE SPACE You can check how much storage space you still have in your Dropbox before you upload more content.
Page 156: Voice Recorder
Note: Before your Dropbox storage info appears in Settings, you need to access your Dropbox from an HTC app first (such as Gallery) and allow HTC Sense to access your Dropbox. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 157: Htc Sync Manager
Import documents from your computer to your phone. Back up and restore. Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another phone. Sync playlists and data. Sync music playlists and data such as contacts, calendar, and Web bookmarks between your phone and your computer.
Page 158: Transfer Iphone Content To Your Htc Phone
Important: If you disabled your anti-virus program, make sure to turn it back on after installing HTC Sync Manager. TRANSFER IPHONE CONTENT TO YOUR HTC PHONE With HTC Sync Manager, easily transfer iPhone content such as contacts, messages, wallpaper, camera photos, and more to your HTC phone. HTC Sync Manager also allows your phone to find and install the same apps that you were using on your iPhone.
Page 159: Search For Files
SEARCH FOR FILES It's easy to find files and documents using File Manager. 1. Touch > > File Manager. 2. Touch > Search. 3. In the search box, enter a few characters of the filename and then touch . Matching filenames from the root and subfolders are then displayed.
Page 160: Bluetooth
4. Touch Delete. BLUETOOTH Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet.
Page 161: Disconnect From A Bluetooth Device
4. Touch the headset’s name in the Paired Devices section. 5. If prompted to enter a passcode, try 0000 or 1234, or consult the headset/car kit documentation to find the passcode. If you still cannot reconnect to the headset or car kit, follow the instructions in Disconnect From a Bluetooth Device, and then follow the steps in...
Page 162: Where Sent Information Is Saved
Calendar appointment or In Day, Agenda, or Week view, touch and hold the event, and then touch Share via > Bluetooth. event 1. In Gallery, select a photo and view it in full screen. Photos or videos 2. Touch the photo and touch >...
Page 163: Receive Files Using Bluetooth
RECEIVE FILES USING BLUETOOTH Your phone lets you receive various files with Bluetooth, including photos, music tracks, contact info, calendar events, and documents such as PDFs. Important: Refer to the other device’s documentation for instructions on sending information over Bluetooth. 1.
Page 164: Microsd Card
4. Touch > Advanced, and then select the FTP Server option. 5. Pair your phone with the other Bluetooth device that you will allow access to your phone’s storage. For more information about Bluetooth pairing, see Connect a Bluetooth Headset or Car Kit.
Page 165 Remove the battery by lifting it from the notch at the bottom of the battery compartment. 4. With its golden contacts facing down, fully insert the microSD card into the slot. 5. Replace the battery and back cover. Insert the battery (with its exposed copper contacts first) into the battery compartment.
Page 166: Remove The Microsd Card
Run your finger around the back cover and press the sides to ensure a tight fit. 6. Turn on the phone. REMOVE THE MICROSD CARD Here are the steps for removing the microSD card. 1. Turn off the phone. 2.
Page 167: Check The Microsd Card Memory
4. Slide the microSD card out of the slot. 5. Reinstall the battery and back cover. See Insert the microSD Card for details. CHECK THE MICROSD CARD MEMORY Determine how much space you have left on your microSD card by checking its memory. 1.
Page 168: Htc Dot View
HTC DOT VIEW If you bought the HTC Dot View™ case designed for HTC Desire 510, use its app to personalize what's seen through the case. Choose your wallpaper, types of notifications to display, and more. Note: The HTC Dot View app is available in Google Play. Make sure to install the latest app update.
Page 169: Select Which Notifications To Display
2. In the HTC Dot View app, touch Notification settings. 3. Choose which notifications you want to show or hide. Tip: For more details, see the Get started guide that comes with the HTC Dot View case. UPDATE YOUR PHONE From time to time, updates may become available for your phone.
Page 170: Update The Operating System
1. With two fingers, swipe down from the status bar, and then touch > System updates. 2. Touch HTC software update > CHECK NOW. Note: If you want to conserve data usage, you can select the Update over Wi-Fi only option before you touch Check now.
Page 171: Update Your Profile
2. Touch Update PRL and follow onscreen instructions. HTC GUIDE Before calling for support, you can first use the HTC Guide app to troubleshoot or perform diagnostics on your phone. This helps you in finding the problem cause, and in determining whether you can resolve the problem or you need to call for support.
Page 172: Settings
SETTINGS The following topics provide an overview of items you can change using your phone’s Settings menus. WIRELESS & NETWORKS SETTINGS This group of settings lets you control your phone’s wireless network settings (3G and 4G LTE), Wi-Fi settings, Bluetooth, and more. AIRPLANE MODE When you enable Airplane (flight) mode, all wireless radios on your phone are turned off, including the call function, data services, Bluetooth, and Wi-Fi.
Page 173: Media Output Settings
Mobile network sharing: Use these settings to turn Portable Wi-Fi hotspot on or off. See Portable Wi-Fi Hotspot. HTC Mini+: Configure and manage your phone's connection with the HTC Mini+ (sold separately). PERSONALIZE SETTINGS Use the Personalize menu to customize your phone’s display, add items to the Home screen, or change the sound settings.
Page 174: Notification Sound
2. Touch > Accounts & sync. 3. Touch 4. Touch an account type. You can set up these accounts on your phone: Exchange ActiveSync, Facebook, Google, HTC Account, Instagram for HTC Sense, LinkedIn for HTC Sense, Mail, and Outlook.com. Settings...
Page 175: Add An Exchange Activesync Account
5. Enter your account information and follow screen instructions to proceed. Depending on the account type, you may need to enter an email address or user address, password, domain name, or other information. For Exchange ActiveSync accounts, contact your server administrator to determine what information you will need. ADD AN EXCHANGE ACTIVESYNC ACCOUNT You can use this menu to add an Exchange ActiveSync account on your phone so you can send and receive email from your corporate email address.
Page 176: Location Settings
REMOVE AN ACCOUNT You can remove an account from your phone. Removing an account does not remove accounts and information from the online service itself. 1. With two fingers, swipe down from the status bar, and then touch > Accounts & sync. 2.
Page 177: Google's Location Reporting
When you turn the Location setting feature on, the phone displays the icon on the status bar. When you turn Location setting off, the phone displays the icon. Important: Turning off a location service means no applications on your phone will collect your location data through that location service.
Page 178 To further improve security: Touch Improve face matching in the Security screen to train your phone to recognize your face in different situations, such as when you’re wearing glasses or sporting a beard. Select Liveness check on the Security screen. You’ll be asked to blink to unlock the screen. USE A SCREEN UNLOCK PATTERN 1.
Page 179: Lock Screen And Password Settings
LOCK SCREEN AND PASSWORD SETTINGS Increase your privacy by selecting what type of information you want to display on the lock screen. You can also choose to make passwords invisible as you enter them on your phone. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 180: Accessibility Settings
4. If you have more than one certificate in the root folder, select the certificate you want to install. 5. Enter a name for the certificate and touch OK. ACCESSIBILITY SETTINGS Use these settings when you’ve downloaded and installed an accessibility tool, such as a screen reader that provides voice feedback.
Page 181 4. Read the TalkBack disclaimer and then touch OK. You’ll be prompted to enable Explore by touch, which provides an audible description of what you’re touching on the screen. A short tutorial explaining how to use TalkBack will begin playing after you turn on TalkBack. Note: TalkBack works best if you turn off auto-rotate and turn on Explore by touch.
Page 182 USE TALKBACK CONTEXT MENUS TalkBack has context menus for controlling continuous reading and global TalkBack controls. These menus can be accessed using TalkBack shortcut gestures. 1. With two fingers, swipe down from the status bar, and then touch 2. Touch Accessibility > TalkBack. 3.
Page 183: Backup And Reset
Other backup options. Separately back up other data and file types if they’re not supported in HTC Backup and HTC Sync Manager. In some apps, you can back up data to the storage on the phone so you can easily restore them after a factory reset.
Page 184 BACKUP YOUR PHONE TO GOOGLE DRIVE Turn on HTC Backup to do a daily backup of your content over Wi-Fi. You can turn it on by selecting Back up phone daily while doing the on-device setup, or enable it in Settings.
Page 185: Reset Your Phone
Note: To restore paid apps, you need to download and install them from Google Play. 1. When you turn on a new HTC phone for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen.
Page 186: Get Content From Another Phone
Files such as your music, photos, videos, and documents will also be deleted if you select the Erase all data option. Be sure to back up any data and files you want to keep before you do a factory reset. Note: A factory reset may not permanently erase all data from your phone, including personal information.
Page 187: Auto-Rotate Screen
AUTO-ROTATE SCREEN By default, the screen orientation automatically changes when the phone is rotated. To disable automatic screen orientation: 1. With two fingers, swipe down from the status bar, and then touch > Display. 2. Clear the Auto-rotate screen option and touch Note: Not all application screens support automatic rotation.
Page 188: Screen Timeout (Sleep)
1. With two fingers, swipe down from the status bar, and then touch > Display. 2. Touch Brightness. 3. Below the Maximum brightness level, drag the slider to adjust the setting. SCREEN TIMEOUT (SLEEP) After a period of inactivity, the phone screen turns off to conserve battery power. You can set the idle time before the screen turns off.
Page 189: General Sound Settings - Volumes
1. With two fingers, swipe down from the status bar, and then touch > Sound > Sound profile. 2. Select Normal, Vibrate, or Silent. 3. To set your phone to always vibrate for calls in addition to any ringer settings, select the Vibrate option below Volumes.
Page 190: Incoming Calls - Ringtone
4. Choose whether to select contacts or groups to add to the exceptions list, or to manually add a phone number that’s not available in your contact info. Tip: To remove contacts or numbers from the exceptions list, touch > Remove contact. 5.
Page 191: Incoming Calls - Other Options
1. With two fingers, swipe down from the status bar, and then touch > Sound > Ringtone. 2. Touch the ringtone you want to use, and then touch APPLY. The ringtone briefly plays when selected. Note: To set a sound file as ringtone, see Set a Song as a Ringtone.
Page 192: Call Settings
CALL SETTINGS Your phone’s Call settings menu lets you configure your voicemail options and a number of accessibility options such as hearing-aid amplification and teletypewriter. To access the Call settings, swipe down from the status bar using two fingers, and then touch >...
Page 193: Internet Call Settings
Note: When enabled, TTY mode may impair the audio quality of non-TTY phones connected to the headset jack. Warning: 9-1-1 Emergency Calling Virgin Mobile recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible.
Page 194: Uninstall Third-Party Apps
UNINSTALL THIRD-PARTY APPS Uninstall apps that you no longer need to save storage space. 1. With two fingers, swipe down from the status bar, and then touch > Apps. 2. On any of the tabs, touch the application you want to uninstall. 3.
Page 195: Copy Files To Or From Your Phone
You can set the Camera app to automatically upload photos to Google Drive. See Google Drive for details. Note: Google Drive is a third-party app and is not provided by or associated with HTC Corporation. MANAGE PHOTOS AND VIDEOS ...
Page 196: Encrypt Data On Your Phone
BACK UP APPS DATA Keep only the most recent data from apps on your phone. You can back up calendars, contacts, and bookmarks or export text messages, and personal dictionaries. See Backup. DISABLE SOME APPS Apps, even if not used often, may be running in the background and downloading data into the phone storage.
Page 197: Optimize Battery Life With Power Saver Mode
OPTIMIZE BATTERY LIFE WITH POWER SAVER MODE Power saver mode helps to increase battery life. It reduces the usage of phone features that drain the battery such as the display and data connection. 1. With two fingers, swipe down from the status bar to open the Quick Settings panel. 2.
Page 198: Display The Battery Percentage
1. With two fingers, swipe down from the status bar, and then touch > Power > History. 2. If you’ve used the phone for a long time since the last charge, swipe left or right to scale the graph that details battery usage over time. You can also slide your fingers together or apart to scale the graph.
Page 199 Use automatic brightness (the default), or manually lower the brightness. Set the screen timeout to a shorter time. Don’t use a live wallpaper for your Home screen. Animation effects are nice to show off to other people but they drain your battery. Changing your wallpaper to a plain, black background can also help a little.
Page 200: Language & Keyboard Settings
With two fingers, swipe down from the status bar, and then touch > Language & keyboard > Google voice typing. KEYBOARD AND INPUT METHODS - HTC SENSE INPUT The Language & keyboard settings let you select a preferred input method, control keyboard settings, and more.
Page 201: Keyboard And Input Methods - Swype
Personal dictionary: Add, edit, or remove words in the predictive text dictionary. For more information, see Enter Text with Word Prediction on the HTC Sense Keyboard. KEYBOARD AND INPUT METHODS - SWYPE Customize and learn how to use the Swype keyboard through the Swype settings menu. See Swype Keyboard for details.
Page 202: Date & Time Settings
DATE & TIME SETTINGS By default, your phone automatically uses the network-provided date, time zone, and time. However, you can set the date, time zone, and time manually if you need to. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 203: About Your Phone
Software updates: Check if there are is a new software update available for your phone. Tell HTC and error reporting: Send error, preference, and usage reports to HTC. Help: Enable quick tips to appear on the screen.
Page 204: Proprietary Notices
PROPRIETARY NOTICES ©2014 HTC Corporation. All rights reserved. HTC, the HTC logo, HTC Desire, HTC BlinkFeed, HTC Dot View, HTC Sense, VideoPic, and Zoe all other HTC product and service names referenced herein are the trademarks or registered trademarks of HTC Corporation and its affiliates in the U.S. and other countries.
Page 205 The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
Page 206: Index
INDEX 3G 107 Back Key 20 Backup 172 Options 172 Use HTC Backup 173 4G 107 Battery 4G LTE 107 Check History 186 Check Usage 186 Power Saver Mode 186 Accessibility Save Power 187 TalkBack 169 Settings 185 Accounts 71 Battery Percentage 187 Activation 5 Battery Saving Tips 187 Add to Existing Account 8 Block List 57 Create a New Account 6 Bluetooth 149...
Page 207 Share Events 138 4G LTE 107 Show or Hide 137 Track Usage 108 Snooze Reminders 138 Data Usage 108 Views 136 Date & Time 191 Call History 51, 56 Daydream 177 Block Caller 57 DDTM Mode 182 Make Call From 51 Display 175 Open 56 Auto-rotate Screen 176 Prepend a Number 57 Font Style 176 Save a Number 57 Font, Text Size 176 Call Log 56 Do Not Disturb Mode 178...
Page 208 Move or Remove Items 39 Bonus Space 141 Organize Widget Panels 37 Check Space 141 Settings 162 Export Documents From Phone 144 Wallpaper 36 Give Access 143 HTC BlinkFeed 32 Share Link to Documents and Files 142 Customize 34 Upload Photos and Videos 142 Customize Highlights 35 Work with Documents 143 Off 33 Google Location Service 166 Post Status 36...
Page 209 Subscribe to RSS 35 Block Messages 88 HTC Dot View 157 Delete Messages 89 HTC Sense Input Settings 189 Secure Box 88 HTC Sync Manager 146 Messaging 71 Get Help 147 Options 90 Install 146 Protect 88 Transfer iPhone 147 Receive from iPhone 87 Save Attachment 87 microSD Card 153 Check Capacity 156 IMAP Email 75 Erase Contents 156 In-call Options 55...
Page 210 Enter Text by Speaking 46 Photos & Videos Enter Text, Typing 44 View by Location 131 Trace Keyboard 46 Playlists Word Prediction 45 Create 102 Onscreen Navigation 20 Delete 103 Optimize Phone Storage 184 Play 102 Plus Code Dialing 54, 182 Polaris Office 143 POP3 Email 75 People 61 Post Spelling Check 189 Add an Entry 63 Power Off 17 Backup Contacts 69 Power On 17...
Page 211 Font, Text Size 176 Setup 4 Screen Timeout 177 Setup Application 4 Screen Unlock Sleep Mode 18, 177 Face Unlock 166 Slide 22, 24 Password 167 Slow Motion Video 128 Pattern 167 Smart Dial 50 PIN 167 Smart Sync 81 Search 113 SMS 83 By Voice 113 Back Up Messages 89 Set Options 114 Reply 86 Using Google 113 Send 83 Using Google Now 114 Social Network Account 93 Search Info 113...
Page 212 Update Your Profile 160 Upgrade 158 TalkBack 169 Assign Shortcuts 170 Context Menus 171 vCalendar 138 Gestures 170 Video 125 Language 171 Video Edit 133 Reading Speed 171 Video Resolution 126 Turn On 169 Video Settings 129 Text VideoPic 125 Cut and Paste 49 Videos 122 Edit 48 Gallery 129 Share 49 Virgin Mobile App 9 Text Entry 43 Virtual Private Networks (VPN) 112 Text Message Voice Memos 145 Make Call From 52...

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