Technical Support - j5 create JUA375 User Manual

USB 3.0 MULTI-ADAPTER

TECHNICAL SUPPORT

If you have any issues using this product please follow the instructions below before returning
this product to the store.
1. The User Manual
It contains detailed instructions and a troubleshooting section. Many common issues
can be easily resolved by reading the user manual.
2. Online Support
Please visit the j5create website (www.j5create.com) to find the latest software for
your device. If you are still experiencing the same issue, you can submit a description
of your problem via email
support team will reply to you within the next 24 business hours.
3. Telephone Support
Please feel free to call us at 888-689-4088 and one of our support technicians will be
happy to assist you.
Customer Service: Toll free number: 888-988-0488
Technical Support: Toll free number: 888-689-4088
Email: service@j5create.com
Please contact Technical Support during business hours. 10:00AM-6:00PM E.S.T Monday-
Friday for further assistance.
service@j5create.com
35
USER MANUAL
. Our j5create technical service