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CHAPTER 9: TROUBLESHOOTING
The Normal SkyMagic Icon
If your SkyMagic icon is a dark green phone on a light green background, your
gateway and the Skype and SkyMagic software are working properly.
SkyMagic Icon Indicators
If your system tray has one of these SkyMagic icons, the program is telling you that there
is something wrong with your gateway and/ or your Skype connection. Please follow the
corresponding instructions to solve the problem.
Make sure your gateway is properly connected to your computer
Check your Internet connection
Make sure Skype is running and you are logged in
⇒ If you are already logged in and the gray background persists, see the
Enabling SkyMagic to use Skype instructions on the next page.
Make sure your gateway is properly connected to your computer
Check your Internet connection
Make sure Skype is running and you are logged in
⇒ If you are already logged in and the gray background persists, see the
Enabling SkyMagic to use Skype instructions on the next page.
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