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Page 1: Digital Video Recorders
QSTD2400 Series DVR User’s Manual QSTD2404/QSTD2408/QSTD2416 Digital Video Recorders User’s Manual For H.264-4-channel/ 8-channel/16-channel Digital Video Recorders All rights reserved Rev 091708... - Page 2 QSTD2400 Series DVR User’s Manual CAUTION Please read this user’s manual carefully to ensure that you use the device correctly and safely. This manual is for the 4-channel, 8-channel and 16-channel QSTD2400 Series DVRs. In this manual, we use the QSTD2408 200FPS 8-channel DVR as an example.
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Page 3: Table Of Contents
QSTD2400 Series DVR User’s Manual Table of Contents Table of Contents ....................iii CHAPTER 1 Introduction ................. 1 1.1 DVR Introduction..................1 1.2 Main Features .................... 1 Hardware Installation ..............3 CHAPTER 2 2.1 Installing Hard Drive & DVD Burner ............3 2.1.1 Installing Hard Drive.................... - Page 4 QSTD2400 Series DVR User’s Manual Managing the DVR..............38 CHAPTER 5 5.1 Formatting Hard Drives ................38 5.2 Updating Firmware................... 38 5.3 Loading Default Setup................39 5.4 Checking System Information ..............39 5.5 Checking System Log ................40 5.6 Checking On-line Network Users ............. 41 5.7 Locking &...
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Page 5: Chapter 1 Introduction
QSTD2400 Series DVR User’s Manual Introduction CHAPTER 1 1.1 DVR Introduction This model DVR (Digital Video Recorder) is designed especially for CCTV systems. It uses high performance video processing chips and an embedded Linux system. It also uses many advanced technologies, such as standard H.264 with low bit rate, Dual Stream, SATA interface, supports VGA output and mouse input, supports IE browser with full remote control, mobile viewing through cell phones, etc., which ensure its powerful functions and high stability. - Page 6 Digital Video Recorder User Manual ALARM 4/8/16 channel alarm input and 4 channel alarm output available depending • on model. Supports schedule for motion detection and sensor alarm • Supports pre-recording and post recording • Supports linked channels recording once motion or sensor alarm triggered •...
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Page 7: Chapter 2 Hardware Installation
QSTD2400 Series DVR User’s Manual Hardware Installation CHAPTER 2 Notice: Check the unit and the accessories after receiving the DVR. Please disconnect the power before connecting other devices. Do not hot plug in/out Notice: Some vendors sell this DVR as part of a package with a hard drive already installed. If your unit already has a hard drive you can skip these steps unless you want to add additional hard drives. -
Page 8: Front Panel
Digital Video Recorder User Manual 2.2 Front Panel The Front Panel Layout is shown as Fig 2.3 Front Panel. Fig 2.3 Front Panel Heat Release Allow heat to escape from DVR Window HDD Lock Lock/Unlock the hard drive Number Buttons Input numbers or choose cameras Multi-screen Button Change screen display from single, 4, and 8 screens... -
Page 9: Rear Panel
QSTD2400 Series DVR User’s Manual 2.3 Rear Panel 2.3.1 Rear Panel Layout The Rear Panel Layout for 8 Channel DVR is shown as Fig 2.4 Rear 8Ch. Fig 2.4 Rear Panel for 8-channel DVR Item Name Description Video Out Connect to monitor Audio In Audio input for channels 1 to 8 Audio Out... - Page 10 Digital Video Recorder User Manual The Rear Panel Layout for 16 Channel DVR is shown as Fig 2.4 Rear 16Ch. Fig 2.5 Rear Panel for 16-channel DVR Item Name Description Connect to monitor as an AUX output channel by channel. Spot out Only video display, does not show menu Audio out...
- Page 11 QSTD2400 Series DVR User’s Manual The Rear Panel Layout for 4 Channel DVR is shown as Fig 2.4 Rear 4Ch. Fig 2.6 Rear Panel for 4-channel DVR Name Description Video in Video input channels from 1-16 Video out Connect to monitor S-video S-Video output, connect to monitor Audio out...
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Page 12: Installing Sensor Alarm
Digital Video Recorder User Manual 2.3.2 Installing Sensor Alarm The DVR has 4, 8, or 16 channel alarm input (depending on model) and four-channel alarm output. Alarm Input: The alarm input is triggered by electric level (High: 5V, Low: 0V). Users can connect external sensors, like gas detector, smoke detector and infrared detector. -
Page 13: Remote Control
3. Check to see if the sensor on the remote or the DVR is blocked or dirty. If it still does not work, Please contact Q-See to get a new remote control. The layout of the remote control is shown in Fig 2.10 Remote Control Fig 2.10 Remote Control... -
Page 14: Controlling With Mouse
Digital Video Recorder User Manual 2.5 Controlling with Mouse 2.5.1 Connect Mouse DVR supports PS/2 or USB mouse through the ports on the rear panel, please refer to Fig 2.10 Remote Control. Notice: If mouse is not detected or does not work, try the following: 1. -
Page 15: Chapter 3 Basic Operating Instructions
QSTD2400 Series DVR User’s Manual Basic Operating CHAPTER 3 Instructions 3.1 Power On/Off Notice: Before you power on the unit, please make sure all the connections are good. 3.1.1 Starting There are two ways to start the DVR. One way is to connect the power source, switch on the power button near the power port on the rear panel, and the system will start up. - Page 16 Digital Video Recorder User Manual Symbol Meaning Symbol Meaning Audio enabled in live mode Audio disabled in live mode Manual recording Scheduled recording (green) (blue) Motion detection recording Alarm recording (yellow) (red) Current working Hard Drive Space Size of current HDD Free Free space on current HDD USB devices connected...
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Page 17: Login & User Management
QSTD2400 Series DVR User’s Manual 3.2 Login & User Management Users can logout and login to the DVR system. Users cannot do any other operations except changing the multi-screen display when logged out. They are logged out when the system starts or restarts. Login: To log in, please press right mouse to show the control bar. - Page 18 Digital Video Recorder User Manual Add & Delete users: This unit has a default administrator and two user groups, advanced and normal user. It supports 1 administrator and 15 users total. Administrator can add or delete other users, and change their group level. Administrator cannot be added or deleted.
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Page 19: Recording
QSTD2400 Series DVR User’s Manual 3.3 Recording 3.3.1 Record Setup Users need to install and format a HDD, unless the unit came with a hard drive already installed, and set all the recording parameters before recording. There are four recording modes. Users can enable them simultaneously. They have different priorities as below. -
Page 20: Manual Recording
Digital Video Recorder User Manual 3.3.2 Manual Recording Just press the REC button on the front panel after exiting system setup. Press the Stop button to stop recording. You can also press the REC button on remote controller, click again to stop, or click the REC button on the control bar with mouse, click again to stop. -
Page 21: Motion Detection Recording
QSTD2400 Series DVR User’s Manual 3.3.4 Motion Detection Recording This unit supports recording channels and PTZ linking. This means it will record on any cameras, or trigger any speed dome to go to presets or do auto cruise once motion is detected. STEP1 Enter MOTION configuration and select camera or channel Fig 3.10 Motion Detection Setup... -
Page 22: Alarm Recording
Digital Video Recorder User Manual STEP4 Select alarm out and recording channels. It can trigger any alarm out and cameras to record once motion is detected. STEP5 Enable or disable Buzzer on board. Select speed dome and enable preset or auto cruise (if you are using a PTZ camera). Press OK to save STEP6 Set Hold time This is the length of time between two consecutive... -
Page 23: Playback
QSTD2400 Series DVR User’s Manual 3.4 Playback This unit supports time search and event search. It displays full screen or 4 screens in playback. Click right mouse to show the control bar, refer to Fig 4.1 Control Bar. Click Search, the window below will appear on screen. Fig 3.13 Search Menu Time Search: STEP1... - Page 24 Digital Video Recorder User Manual STEP3 This unit has full screen and 4 screen playback. Select the screen display mode and the channels. STEP4 If want to change the date, press Date button. Set hour and minutes of start time. If it recorded at that time, the boxes will show green. STEP5 Click Play button.
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Page 25: Backup & Viewing
QSTD2400 Series DVR User’s Manual 3.5 Backup & Viewing This unit supports backup to built-in SATA DVD Writer (optional equipment), or to USB Flash drive, through the USB port on the front panel. Users can also make backup by IE browser via internet, refer to 6.3.2 Remote Backup. - Page 26 Digital Video Recorder User Manual STEP6 It will show “Backup complete” after finished, as shown below. Check & View: Users can view the backup with the third party software like realplayer, and Windows Media Player directly in addition to the special software attached with backup.
- Page 27 QSTD2400 Series DVR User’s Manual Fig 3.21 Choose Backup Folder STEP3 Set the date and channels. It will show the recorded video in area ③ with green light at the bottom as shown in Fig 3.22 Backup Data Search. Fig 3.22 Backup Data Search If using event search, it will list event files at the bottom of area ①...
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Page 28: Ptz Control
Digital Video Recorder User Manual STEP5 DVR supports AVI conversion. Click “Change File to AVI”. The converter will appear. STEP6 Click Browse to choose the folder that contains the video backup first. Set the start/end time, select the channels, and then Click search button. It will show backup files in the file display area as in Fig 3.24 AVI Converter: Fig 3.24 AVI Converter STEP7... - Page 29 QSTD2400 Series DVR User’s Manual STEP2 Set protocol, baud rate, address according to the parameters of the speed dome. STEP3 Click Set button at right of Preset. Here users can setup presets (see Fig 3.26 Set Presets), and adjust the speed dome. Select a preset and click Save to a preset.
- Page 30 Digital Video Recorder User Manual STEP6 Click button to save and exit. Press right mouse button to show the control bar. Click PTZ to enter PTZ control, shown as Fig 3.28 PTZ Control. Fig 3.28 PTZ Control STEP7 Select the speed dome. Click the direction buttons to move the camera.
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Page 31: Menu Setup Guide
QSTD2400 Series DVR User’s Manual Menu Setup Guide CHAPTER 4 4.1 Menu Navigation Menu Option Menu Option Device name & ID Camera name Video format Camera mask Language Basic Live Name & time switch Date & time setup SPOT out switch Live audio switch Color adjustment Authorization check... -
Page 32: Main Menu Setup
Digital Video Recorder User Manual 4.2 Main Menu Setup Click right mouse, or press ENTER button on the front panel, the control bar will show on the bottom of the screen as Fig 4.1 Control Bar Fig 4.1 Control Bar Move the cursor to Menu and click, the option menu will show as Fig 4.2 Pop up Menu Fig 4.2 Pop up Menu... -
Page 33: Basic Configuration
QSTD2400 Series DVR User’s Manual 4.2.1 Basic Configuration Click BASIC to enter Basic Configuration shown as Fig. 4.4. Basic Configuration Fig 4.4 Basic Configuration Here users can set video system, menu language, audio, time and authorization check. The following are explanations of each option. Device name: The name of the unit. -
Page 34: Record Configuration
Digital Video Recorder User Manual Camera name: Set camera name. It can be a combination of numbers, letters and symbols. Show name: Display camera name in live view. Show time: Display the time in live view. Dwell time: It is available for both Sequence and SPOT simultaneously. This unit has 2-channel video output, refer to 2.3.1 Rear Panel . -
Page 35: Schedule Configuration
QSTD2400 Series DVR User’s Manual Video quality: There are five options from lowest to highest. The higher the value is, the clearer the recorded picture is, but the more hard drive is taken up. Frame rate: Set recording frame rate. Audio: Enable audio to record. -
Page 36: Alarm Configuration
Digital Video Recorder User Manual 4.2.5 Alarm Configuration Click ALARM to enter Alarm Configuration shown as Fig 4.9 Alarm Configuration. Fig 4.9 Alarm Configuration Here users can set sensor type, alarm trigger and alarm hold time. The following are the explanations of each option. Device type: NC and NO (Normal Close and Normal Open). -
Page 37: Motion Configuration
QSTD2400 Series DVR User’s Manual 4.2.6 Motion Configuration Click MOTION to enter Motion Configuration as Fig 4.11 Motion Configuration. Fig 4.11 Motion Configuration Here users can set motion sensitivity, detection area, and alarm out. The following are the Explanations of each option. Enable: Enable motion detection. -
Page 38: Network Configuration
Digital Video Recorder User Manual 4.2.7 Network Configuration Click NETWORK to enter Network Configuration shown as Fig 4.13 Network Configuration. Fig 4.13 Network Configuration This unit supports DHCP, PPPoE, and DDNS. Users enable network function, and configure IP address, DDNS, and transmission video parameters here. The following are the explanation of each option. - Page 39 QSTD2400 Series DVR User’s Manual Fig 4.14 DDNS Configuration Server: Select DDNS server. User name and Password: Input account information. This unit supports dual stream. Users can set picture quality, frame rate, and resolution separately for network, according to the network bandwidth. Click Video to enter the configuration interface shown as Fig 4.15 Network Video Configuration.
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Page 40: Configuration
Digital Video Recorder User Manual 4.2.8 P.T.Z Configuration Click P.T.Z to enter PTZ Configuration as Fig 4.16 PTZ Configuration. Fig 4.16 PTZ Configuration Here users can set protocol, baud rate, address, presets, and auto cruise tracks. The following are the explanations of each option. Protocol, Baud rate, Address: Please set the values according to the settings of the speed dome. -
Page 41: User Configuration
QSTD2400 Series DVR User’s Manual 4.2.9 User Configuration Click USER to enter User Management interface shown as Fig 4.18 User Configuration. Fig 4.18 User Configuration Administrator can add, delete users, and change their authorizations. Please refer to 3.2 Login & User Management. Notice: System supports one administrator and a maximum of 15 users. -
Page 42: Chapter 5 Managing The Dvr
Notice: All recorded files will be lost during formatting. 5.2 Updating Firmware The DVR only supports USB update. Firmware updates, when written, will be available from Q-See. Users can check USB information in disk manager, please refer to Fig 5.1 Disk Manager. STEP1 Plug an USB flash drive into a computer. -
Page 43: Loading Default Setup
QSTD2400 Series DVR User’s Manual Notice: If a “no device” or “no file” error appears, it is possible that the USB device is incompatible. Please try another USB flash drive. Please be patient. It will take 2-3 minutes to update. 5.3 Loading Default Setup The DVR has different setup blocks, like Basic, Record, Schedule, Motion etc. -
Page 44: Checking System Log
Digital Video Recorder User Manual STEP3 Click System, the window below will display. Check firmware version, recording parameters here. Fig 5.4 System Information. STEP4 Return to the previous interface, and click Network. The window below will display. Check IP address, DVR Mac address, network video quality. Fig 5.5 Network Information. -
Page 45: Checking On-Line Network Users
QSTD2400 Series DVR User’s Manual STEP1 Press right mouse button to show the control bar. Click Menu---->Status---->Events, the window below will appear. Fig 5.6 Events LOG STEP2 Click Date to change date using a calendar. Click Type to select the event type. -
Page 46: Locking & Deleting Files
Digital Video Recorder User Manual 5.7 Locking & Deleting Files Users can control all video files, including locking and deleting them. Once users lock an important file, it cannot be overwritten or deleted, but the locked files can still be cleared by formatting the hard drive. STEP1 Press right mouse button to show the control bar. -
Page 47: Chapter 6 Remote Surveillance
QSTD2400 Series DVR User’s Manual CHAPTER 6 Remote Surveillance 6.1 Accessing the DVR Remotely To view remotely the DVR must have the network configuration setup and then connect with LAN or internet. Please refer to 4.2.7 Network Configuration. This unit supports IE browser, no client software is installed. In addition, it supports XP and Vista. -
Page 48: Accessing The Dvr On Wan (Over The Internet)
Digital Video Recorder User Manual Notice: If you use a HTTP port other then 80, you need to add the port number after the IP address. For example, if you set the HTTP port as 82, you need to enter the IP address as 192.168.0.25:82. -
Page 49: Remote Preview
QSTD2400 Series DVR User’s Manual 6.2 Remote Preview When you connect you will see remote preview interface as shown below: Fig 6.2 Remote Preview Interface ① Full screen, 1/4/8 screen display mode. ② Camera indicators: ③ Picture snapshot ④ Remote viewing: adjust the color of cameras and control PTZ. ⑤... - Page 50 Digital Video Recorder User Manual Snap pictures: STEP1 Click on a channel to select it. Click the button, a window will appear as in Fig 6.3 Preview Snap. Fig 6.3 Preview Snap STEP2 Select frames captured one at a time. Enable Title and Time, it will capture title and time for the image.
- Page 51 QSTD2400 Series DVR User’s Manual PTZ control: Click P.T.Z to enter the window shown below. Click on the Speed Dome’s channel to select it. Fig 6.4 Remote PTZ control ① Move the speed dome. ② Stop adjustment. ③ Adjust zoom, focus, Iris, Speed. Go to the preset.
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Page 52: Remote Playback &Backup
Digital Video Recorder User Manual Set cruise: Select this function to set cruise path, the window below will appear: Fig 6.6 Set Cruise Click Add to add presets for the selected cruise. Click the preset, a down list menu will display. Users can select presets to add. Double click Time to set display time in auto cruise. - Page 53 QSTD2400 Series DVR User’s Manual This DVR supports remote time search, event search and one channel playback. The above is the default interface after entering Playback & Backup block. Using time search: STEP1 Select the date in calendar area ① , select the channel in channel area ②...
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Page 54: Remote Backup
Digital Video Recorder User Manual Using event search: STEP1 Click Event search, the window below will display: Fig 6.9 Remote Event Search STEP2 Select the date, channel and event type. Then click Search. All the files found will be listed in the area on the left. STEP3 Select an event, and click the Play button to do remote playback. -
Page 55: Remote Menu Configuration
QSTD2400 Series DVR User’s Manual STEP4 Click Backup to do remote backup. It will show the progress on the bottom of the screen as shown below: Notice: the backup file is in AVI format. Users can play with the third party player directly. If the play cannot read the file or play it correctly then download K-lite Mega Codec Pack 4.1.0 or later from http://www.free-codecs.com/download/K_lite_codec_pack.htm 6.4 Remote Menu Configuration... -
Page 56: Remote Dvr Management
Digital Video Recorder User Manual 6.5 Remote DVR Management 6.5.1 Checking System Log Remotely Users can check system log remotely. For the details of system log, refer to Tab 5.1 Details of System Log. STEP1 Click Search---->Log, the window below will appear. Event log search is the default interface. -
Page 57: Lock & Delete Files Remotely
QSTD2400 Series DVR User’s Manual 6.5.2 Lock & Delete Files Remotely Users can lock and delete video files through a network. For the details of this feature refer to 5.7 Locking & Deleting Files. STEP1 Click Search---->Playback---->File manager, the window below will appear: Fig 6.14 Remote File manager STEP2... -
Page 58: Chapter 7 Mobile Surveillance
Digital Video Recorder User Manual Mobile Surveillance CHAPTER 7 This DVR supports mobile surveillance by PDA or smart phones with WinCE and Symbian OS running on 3G networks. We tested Dopod D600 (WM5) and Dopod S1(WM6), which work fine with the DVR. To setup mobile surveillance, you first need to enable network service on the DVR, refer to 4.2.7 Network Configuration. - Page 59 QSTD2400 Series DVR User’s Manual STEP5 PCam will be opened after it is installed. STEP6 Input the server’s address, ID, and password respectively in the columns of “Server”, “User” and “Password”, and click “Go” to login to the DVR. It will show the picture if accessed successfully. STEP7 Camera 1 is the default display after login.
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Page 60: Accessing By Phones With Symbian
Digital Video Recorder User Manual 7.2 Accessing by Phones with Symbian Please use the smart phones with Symbian versions supported by this unit. STEP1 First, enable the network access on the mobile phone, and then run Web browser. STEP2 Input the DVR server’s IP address in a new-built bookmark. Click this bookmark to connect to the DVR. - Page 61 QSTD2400 Series DVR User’s Manual STEP6 Run SCam program. STEP7 Click Options--->Settings to enter login interface. STEP8 Input the public IP address, ID and password respectively, and click OK to login to the DVR. STEP9 It will show the camera after accessing successfully. Notice: User name and password here are the same as those used on the DVR.
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Page 62: Appendix A Frequently Asked Questions
Digital Video Recorder User Manual Appendix A Q1. Why doesn’t the DVR start after connecting the power? a. The adapter may be damaged. Please try another adapter. b. The adapter may not be providing enough power. Please remove the HDD to to see if it starts without it. - Page 63 QSTD2400 Series DVR User’s Manual Q6. The mouse is not working, what could be the problem? a. Wait 5 minutes after mouse is connected. b. Mouse may not be detected. Plug/unplug several times. c. The mouse is incompatible with the system. Please try another mouse. Q7.
- Page 64 Digital Video Recorder User Manual ③ Enable all the sub options under “ActiveX controls and plug-ins” ④ Then click ok to finish setup. b. Anti-virus programs could also block the ActiveX control, If you still have a problem try closing them. Other plug-ins could also block it. If you get a error message that says the program cannot load because the publisher is unknown or the program is unsigned, go to internet explorer, tools, internet options, advanced, scroll down to security, and select the options to...
- Page 65 Q11: How do I upgrade the system when new functions are added or the firmware is revised? After getting the upgraded firmware from Q-See, please copy it into a flash drive, and then select “upgrade” in the menu. When upgrading the firmware, please use the following method: first insert flash drive into the DVR, and then input “adwsws”...
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Page 66: Appendix B Instructions For The Installation Of External Hard Drive
Digital Video Recorder User Manual Appendix B Instructions for the Installation of External Hard Drive The installation of the external E-SATA hard drive is only for the optional backup of recorded files. Ⅰ Ⅰ Ⅰ Ⅰ Connection of portable E-SATA hard drive The connecting method is shown in Fig. - Page 67 QSTD2400 Series DVR User’s Manual Connection of normal E-SATA hard drive Ⅱ Ⅱ Ⅱ Ⅱ . If connecting normal hard drive, please refer to Fig B-2. Its operation is the same as that of a portable hard drive. Fig. B-2 Normal Hard Drive Connection...
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Page 68: Appendix C Calculating Recording Capacity
Digital Video Recorder User Manual Appendix C Calculating Recording Capacity Users can calculate the size of hard drive needed according to the saving time and DVR recording settings. The DVR uses fixed video bit rate. Below are the details for different settings for 200 fps 8-channel DVR. Frame Used Bit Rate... -
Page 69: Appendix D Compatible Devices
QSTD2400 Series DVR User’s Manual For 16-channel DVR: Total Recoding capacity =112.5(mb/h) 24(hours/day) X30(days) X16(channels) = 1296000(MB) = 1296(GB) In this case you should install four 320 GB SATA HDDs, and you can record about one month. Appendix D Compatible Devices 1. -
Page 70: Appendix Edvr Specifications
Digital Video Recorder User Manual Appendix E DVR Specifications For QSTD2404 4-channel DVR Compression format Standard H.264 Baseline Composite ： 1 .0V p-p/75 ， B NC×2 Video output S-VIDEOX1, VGAX1 Video input Composite ： 1 .0V p-p/75 ， B NC×4... -
Page 71: Appendix Fdvr Specifications
QSTD2400 Series DVR User’s Manual Appendix F DVR Specifications For QSTD2408 8-channel DVR Compression format Standard H.264 Baseline Composite ： 1 .0V p-p/75 ， B NC×2 Video output S-VIDEOX1, VGAX1 Video input Composite ： 1 .0V p-p/75 ， B NC×8 Display Resolution 720*576 (PAL), 720*480 (NTSC) 352*288 , 704*576 (PAL) -
Page 72: Appendix Gdvr Specifications
Digital Video Recorder User Manual Appendix G DVR Specifications For QSTD2416 16-channel DVR Compression format Standard H.264 Baseline Composite ： 1 .0V p-p/75 ， B NC×2 Video output S-VIDEOX1, VGAX1 Video input Composite ： 1 .0V p-p/75 ， B NC×16 Display Resolution 720*576 (PAL), 720*480 (NTSC) 352*288 , 704*576 (PAL) -
Page 73: Qsee Product Warranty
QSTD2400 Series DVR User’s Manual Q-SEE PRODUCT WARRANTY Thank you for choosing our products. All of our product users have a conditional free warranty repair service for hardware within 12 months starting from the purchase date, and a free exchange service within one month (valid for manufacturing defects). -
Page 74: Customer Information Card
Digital Video Recorder User Manual Customer Information Card User’s Mr./Mrs. Name Company Name Postal Address Postal code Phone Number E-mail Model Number of Product Serial Number of Product Purchase Date Distributor... - Page 75 QSTD2400 Series DVR User’s Manual If you have questions: Contact Us: Mailing Address: Customer Service: DPS Inc. Phone: 877-998-3440 x 538 8015 E. Crystal Dr Email: cs@dpsi-usa.com Anaheim, CA 92807 Website: Tech Support: http://www.q-see.com Phone: 877-998-3440 x 539 Fax: Email: ts@dpsi-usa.com 714-998-3509...
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