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Observation
Microwave interfering with TV reception
Dim oven light
Steam accumulating on door, hot air
coming out of the vents.
Oven started accidentally for microwave
cooking when there is no food in the oven
Frequently asked questions
Check to see if the problem you are experiencing is listed in the chart below. If the
problem cannot be solved with reference to this chart contact your local authorised
service centre.
Question
When the oven is plugged into a mains supply socket
for the first time, it does not work properly. What's
wrong?
Why is there noise coming from the turntable when the
oven is turned on?
Why is there noise coming from the oven when the
Power Level level is set low?
Why is there steam coming from the air exhaust vent?
What is wrong when the oven light will not illuminate?
Why do eggs sometimes pop?
How are boil-overs avoided?
troubleshooting
Explanation
Radio and TV reception may suffer interference when the
microwave oven is operating. It is similar to the interference
produced by small electrical appliances like a food mixer,
vacuum cleaner or electric fan. This is normal.
In low Power Level microwave cooking, the oven light may
become dim. This is normal.
During cooking, steam may come out of the food. Most will
escape through the vents but some may accumulate on a
cool surface such as the oven door. This is normal.
No damage will result if the microwave operates empty for a
short time, but this should be avoided.
Answer
The microcomputer in the oven may temporarily
become scrambled and fail to function as programmed.
Unplug the oven from the supply socket and plug it
back in again. The microcomputer will then reset for
correct functioning
This noise occurs when the turntable roller slips on the
bottom of the oven. Frequent cleaning of these parts
should eliminate or reduce the noise.
When cooking with Power Level other than 100%, the
oven automatically turns on and off to produce a lower
Power Level output. The clicking noise can be heard
when the oven switches on and off. This is normal.
Steam is produced during cooking. The oven has been
designed to vent this steam.
There may be several reasons. The light bulb has
burned out or the start button has not been pressed.
The egg yolk may pop because of steam build-up
inside the membrane. Pierce the membrane with a
toothpick before cooking it. Never microwave eggs in
their shells as they may explode.
Use a larger utensil than usual for cooking. If you
open the oven door or press the cancel button the food
will stop boiling.
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